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Instructions for use
BTE PP
BTE
Oticon Jet

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Table of Contents
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Summary of Contents for Orico BTE PP

  • Page 1 Instructions for use BTE PP Oticon Jet...
  • Page 3 Model overview This booklet is valid for the Oticon Jet family in the following hearing aid models:  BTE PP  FW 1.0 Oticon Jet 1 GTIN: (01) 05714464060962  Oticon Jet 2 GTIN: (01) 05714464060979 ...
  • Page 4 Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aid. Ensure you read this booklet carefully, including the Warnings section. This will help you get the most benefit from your hearing aid. Your hearing care professional has adjusted the hearing aids to meet your needs.
  • Page 5 About Getting started Daily use Options Tinnitus Warnings More info For your convenience, this booklet contains a navigation bar to help you easily navigate through the different sections.
  • Page 6 Intended use Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive, or mixed type ranging from a slight (16 dB HL*) to severe (85 dB HL*) degree of hearing loss, with an individual frequency configuration.
  • Page 7 IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional.
  • Page 8: Table Of Contents

    Table of contents About Your hearing aid and earpiece Identify left and right hearing aid MultiTool for handling batteries and cleaning Getting started Turn the hearing aid ON and OFF When to replace the battery How to replace the battery (size 13) Daily use Put on the hearing aid with earhook Caring for the hearing aid...
  • Page 9 Options Optional features and accessories Change program Change volume Mute your hearing aids Use hearing aid with iPhone and iPad Wireless accessories Other options Tamper-resistant battery drawer Tinnitus Tinnitus SoundSupport™ (optional) Guidelines for Tinnitus SoundSupport users Sound options and volume adjustment Limitation on use time Warnings related to Tinnitus Warnings General warnings...
  • Page 10 Table of contents More info Troubleshooting Water and dust resistant (IP68) Conditions of use Technical information Warranty Your individual hearing aid settings Sound indicators...
  • Page 12: Your Hearing Aid And Earpiece

    Your hearing aid and earpiece There are two different attachments and several different earpieces available for the hearing aid. With sound hook and mould With thin tube earpiece (Corda miniFit) Sound hook Tube Thin tube Mould Ear grip (optional) About Getting started Daily use Options Tinnitus Warnings More info...
  • Page 13 The thin tube uses one of the following earpieces: Standard earpieces Customised earpieces Micro mould Open dome VarioTherm® Micro mould Bass dome, single vent ® VarioTherm is a registered trademark of Dreve Bass dome, double vent Power dome Grip Tip Available in small and large, left and right, with or without vent.
  • Page 14 With sound hook and mould What it is and does Microphone openings Sound in Sound hook Tube Brings sound into the ear Push-button Mute, change Mould volume and Holds the programs hearing aid in the ear Battery drawer Nail grip Sound out Contains the battery and functions Open the...
  • Page 15 With thin tube What it is and does Microphone openings Sound in Thin tube Brings sound into the ear Push-button Mute, change volume and programs Battery drawer Nail grip Contains the battery. Open the Functions as an on/off switch battery drawer...
  • Page 16: Identify Left And Right Hearing Aid

    Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they may be programmed differently. You can find left/right colour indicators in the battery drawer. Indicators can also be found on Micro moulds and moulds (optional). A BLUE indicator marks the LEFT hearing aid A RED indicator marks...
  • Page 17: Multitool For Handling Batteries And Cleaning

    MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, please contact your hearing care professional.
  • Page 18: Turn The Hearing Aid On And Off

    Turn the hearing aid ON and OFF The battery drawer is also used to switch the hearing aid ON and OFF. To save battery life, make sure your hearing aid is switched OFF when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and close the battery drawer (quick reset).
  • Page 19: When To Replace The Battery

    When to replace the battery When it is time to replace the battery, you will hear three tones repeated in moderate intervals until the battery runs out. Three alternate tones* Four descending tones = The battery is running low = The battery has run out Battery tip To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.
  • Page 20: How To Replace The Battery (Size 13)

    How to replace the battery (size 13) 1. Remove 2. Uncover 3. Insert Fully open the battery Remove the sticky Insert the new battery label from the drawer. Remove the side into the battery drawer. battery. of the new battery. Insert it from above, NOT from the side.
  • Page 21 4. Close MultiTool Close the battery drawer. The The MultiTool can be used to change hearing aid will play a jingle through the battery. Use the magnetic end to the earpiece. remove and insert batteries. Hold the earpiece close to your ear The MultiTool is provided by your to hear the jingle.
  • Page 22: Put On The Hearing Aid With Earhook

    Put on the hearing aid with sound hook Read the following pages if you have a hearing aid with a sound hook and mould. Step 1 Step 2 The mould is Gently pull your ear Place the hearing aid customised for you outwards and press behind your ear.
  • Page 23: Caring For The Hearing Aid

    Caring for the hearing aid When handling the hearing aid, hold it over a soft surface to avoid damage in case you drop it. Clean the microphone openings Microphone openings Use the brush of the MultiTool to carefully brush debris away from the openings.
  • Page 24 Clean the mould Replace the tube The mould should be cleaned The tubing between the mould regularly. Use a soft cloth to clean and the hearing aid should be it’s surface. Use the MultiTool wire replaced if it becomes yellow or loop to clean the opening.
  • Page 25 Wash the mould Step 1 Step 2 Step 3 Make sure you are Disconnect the tube Wash the mould able to identify which and mould from the and tube using mild mould is for which hook. Hold the hook soap. Rinse and dry completely before hearing aid before firmly when pulling...
  • Page 26: Put On Hearing Aid With Thin Tube

    Put on hearing aid with thin tube Read the following pages if your hearing aid has a thin tube. Step 1 Step 2 Step 3 Ear grip (optional) Place the hearing aid Hold the bend of the Gently push the behind your ear.
  • Page 27: Clean The Thin Tube

    Clean the thin tube The thin tube should be cleaned to keep it clear of moisture and wax. If not cleaned, it may become blocked with wax, which stops sound from coming out. Step 1 Step 2 Step 3 Pull the thin tube out Push the cleaning tool Reconnect the thin of the hearing aid.
  • Page 28: Replace Standard Earpieces

    Replace standard earpieces The standard earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tips should be replaced at least once a month. Step 1 Step 2 Step 3 Hold on to the end of Insert the thin tube...
  • Page 29 IMPORTANT NOTICE If the earpiece is not on the tube when removed from the ear, the earpiece may still be in the ear canal. For further instructions, consult your hearing care professional.
  • Page 30: Clean Customised Earpieces

    Clean customised earpieces The earpiece should be cleaned Clean the vent by pressing regularly. The earpiece has a the brush through the hole, twisting it slightly. white wax filter* that keeps wax and debris from damaging the hearing aid. Replace the filter when clogged, or if the sound is not normal, or contact your hearing care Vent...
  • Page 31: Replace Prowax Filter

    Replace ProWax fi lter 1. Tool 2. Remove 3. Insert filter filter Empty filter Old filter Remove the tool from Push the empty pin Insert the new wax the shell. The tool has into the wax filter in filter using the other two pins: One empty the speaker.
  • Page 32: Flight Mode

    Flight mode When Flight mode is activated, Bluetooth® is turned OFF. The hearing aid will still be working. Pressing the push-button on one hearing aid will activate flight mode on both hearing aids. To activate and deactivate Press the push-button for at least 7 seconds. A jingle confirms your action.
  • Page 33: Optional Features And Accessories

    Optional features and accessories The features and accessories described in the following pages are optional. Please contact your hearing care professional for more information about features and accessories. If you experience difficult listening situations, a special program may be helpful. These are programmed by your hearing care professional. Write down any hearing situations in which you may need help.
  • Page 34: Change Program

    Change program Your hearing aid can have up to four different programs.These are programmed by your hearing care professional. You will hear one to four tones when you change program depending on the program. See the Sound indicator section. Press the push-button to switch between programs.
  • Page 35: Change Volume

    Change volume The push-button allows you to adjust the volume. You will hear a click when you increase or decrease the volume. MAXIMUM START-UP Press button to VOLUME increase volume Press button to decrease volume MINIMUM...
  • Page 36: Mute Your Hearing Aids

    Mute your hearing aids Use the mute function if you need to silence the hearing aid. The mute function only mutes the microphone(s) on the hearing aid. Apply a long press (4 seconds) to either end of the button to mute the hearing aid. To reactivate the hearing aid, push the button briefly.
  • Page 37: Use Hearing Aid With Iphone And Ipad

    Use hearing aid with iPhone and iPad Your hearing aids are Made for iPhone® and allow for direct communication and control with iPhone, iPad® or iPod touch®. For assistance in using these products with your hearing aids, contact your hearing care professional or visit: www.oticon.global/connectivity To see how to pair your hearing aid with your iPhone, visit: www.oticon.global/pairing For information on compatibility, visit: www.oticon.global/compatibility...
  • Page 38: Wireless Accessories

    Wireless accessories As an enhancement to your wireless hearing aid, a range of accessories is available. These can enable you to hear and communicate better in many everyday situations. ConnectClip A device that can be used Your hearing aid supports the as remote microphone and option of attaching an FM system.
  • Page 39 Remote Control 3.0 Oticon ON A device that lets you change An application that lets you program, adjust volume, or mute control your hearing aid from your your hearing aids. mobile phone or tablet. For iPhone, iPad, iPod touch, and Phone Adapter 2.0 Android devices.
  • Page 40: Other Options

    Other options Telecoil program Helps you hear better when using a telephone with a built-in loop, or when you are in buildings with teleloop systems such as theatres, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.
  • Page 41 Direct Audio Input (DAI) Allows your hearing aid to receive signals directly from external sources such as TV, radio, music players, etc. The DAI adapter is mounted to your hearing aid and via a cable connected to an external sound source. For more information, please contact your hearing care professional.
  • Page 42: Tamper-Resistant Battery Drawer

    Tamper-resistant battery drawer To keep the battery out of reach of infants, small children, and people with learning difficulties, a tamper-resistant battery drawer should be used. Your hearing care professional can help you change the drawer. IMPORTANT NOTICE Avoid excessive force when opening the battery drawer in the locked position.
  • Page 43 To lock the battery Tool to unlock the Unlock the battery drawer battery drawer drawer Close the battery door Use this small Insert the tip of the tool completely and make tool provided by into the small hole at sure it is locked. your hearing care the back of the battery professional.
  • Page 44: Tinnitus Soundsupport™ (Optional)

    Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). Tinnitus SoundSupport is targeted to licensed hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and treatment of tinnitus and...
  • Page 45: Guidelines For Tinnitus Soundsupport Users

    Guidelines for Tinnitus SoundSupport users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.
  • Page 46: Sound Options And Volume Adjustment

    Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s). Tinnitus SoundSupport programs Together with your hearing care professional you decide for which programs you may want to have Tinnitus SoundSupport activated.The...
  • Page 47 Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push-button on your hearing aid to work as a volume control for the tinnitus relief sound. Your hearing care professional will set the volume control for the sound generator in one of two ways: A) Change volume in each ear separately, or...
  • Page 48 A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push-button repeatedly until desired level is reached. To decrease volume (on one hearing aid only), use a short press on the lower part of the push-button repeatedly until desired level is reached.
  • Page 49: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
  • Page 50 Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 51 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons & Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Max wearing time”...
  • Page 52: Warnings Related To Tinnitus

    Warnings related to Tinnitus If your hearing care professional As with any device, misuse of the sound has activated the sound generator generator feature may cause potentially Tinnitus SoundSupport, please pay harmful effects. Care should be taken to attention to the following warnings. prevent the unauthorised use and to keep the device out of the reach of children and There are some potential concerns...
  • Page 53: General Warnings

    General warnings For your personal safety and to ensure Usage of hearing aids correct usage, you should familiarise Hearing aids should only be used as yourself fully with the following general directed and adjusted by your hearing care warnings before using your hearing aids. professional.
  • Page 54 General warnings Product is not intended for children below Active implants 36 month. The hearing aid has been thoroughly tested and characterised for human health If a battery, hearing aid or small part is according to international standards for swallowed, see a doctor immediately. human exposure (Specific Absorption Ratio - SAR), induced electromagnetic power and Battery use...
  • Page 55 The Autophone magnet and MultiTool X-ray/CT/MR/PET scanning, (which has a built-in magnet) should be electrotherapy and surgery kept more than 30 centimetres (1 foot) Remove your hearing aid before X-ray away from the implant, e.g. do not carry it examinations and CT/MR/PET scans, in your breast pocket.
  • Page 56 General warnings Power hearing aid Use on aircraft Special care should be exercised in Your hearing aids have Bluetooth wireless selecting, fitting and using hearing aids technology. On board an aircraft, the where the maximum sound pressure hearing aids must be put into Flight mode capability exceeds 132 dB SPL (IEC 60318- to deactivate Bluetooth, unless Bluetooth 4 / IEC 711) as there may be a risk of...
  • Page 57 Modification of hearing aids is not Detached earpiece in ear canal allowed If the earpiece is not on the tube when Changes or modifications not expressly removed from the ear, the earpiece approved by the manufacturer will void the may still be in the ear canal. For further warranty of the equipment.
  • Page 58: More Info

    Troubleshooting Symptom Possible causes Dead battery No sound Clogged earpieces (dome, Grip Tip, mould or Micro mould) Hearing aid microphone muted Clogged sound outlet Intermittent or reduced sound Moisture Hearing aid earpiece inserted incorrectly Squealing noise Earwax accumulated in ear canal Ear has grown If your hearing aid plays 8 beeps, 4 times consecutively, your hearing aid Beeping...
  • Page 59 Solutions Replace the battery Clean mould or Micro mould or replace wax filter Consider to replace dome, or GripTip Unmute the hearing aid microphone Clean mould or Micro mould, replace wax filter or change dome or GripTip Wipe battery with a dry cloth Re-insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional...
  • Page 60: Water And Dust Resistant (Ip68)

    Water and dust resistant (IP68) Your hearing aid is dust tight and 1. Gently wipe off any water protected against ingress of water, 2. Open the battery drawer, remove which means it is designed to be worn the battery, and gently wipe off any in all daily life situations.
  • Page 61: Conditions Of Use

    Conditions of use Operating Temperature: +1°C to +40°C (34°F to 104°F) conditions Humidity: 5 to 93% relative humidity, noncondensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below limits for and storage extended periods during transportation and storage: conditions Transportation: Temperature: -25°C to + 60°C (-13°F to 140°F)
  • Page 62: Technical Information

    Technical information The hearing aids contain the following The radio transmitter is weak and two radio technologies: always below 3 mW equal to 4.8 dBm in total radiated power. The hearing aids contain a radio transceiver using short-range magnetic Only use your hearing aids in areas induction technology operating at where wireless transmission is 3.84 MHz.
  • Page 63 The manufacturer declares that this Declaration of Conformity is available at hearing aid is in compliance with the the headquarters. essential requirements and other relevant provisions of Directive Oticon A/S 2014/53/EU. Kongebakken 9 DK-2765 Smørum This medical device complies Denmark with Medical Device Regulation www.oticon.global/doc (EU) 2017/745.
  • Page 64 Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulation 2017/745.
  • Page 65 Made for Apple badges The device is compatible with iPhone, iPad and iPod touch. Hearing loop This logo incorporates the universal symbol for hearing assistance. The “T” signifies that a hearing loop is installed. Radio Frequency (RF) transmitter Your hearing aid contains an RF transmitter. Global Trade Item Number A globally unique 14-digit number used to identify medical device products including GTIN...
  • Page 66 Description of additional symbols used on labels Keep dry Indicates a medical device that needs to be protected from moisture. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified. Serial number Indicates the manufacturer’s serial number so that a specific medical device can be identified.
  • Page 67 International warranty Your device is covered by an you have bought your device. Your international warranty issued by the hearing care professional may also have manufacturer. This international issued a warranty that goes beyond the warranty covers manufacturing clauses of this international warranty. and material defects in the device Please consult him/her for further itself, but not in accessories such as...
  • Page 68: Warranty

    Warranty Certificate Name of owner: __________________________________________________ Hearing care professional: __________________________________________ Hearing care professional’s address: __________________________________ Hearing care professional’s phone: ___________________________________ Purchase date: ___________________________________________________ Warranty period: _______________ Month: ___________________________ Model left: ____________________ Serial no.: _________________________ Model right: ___________________ Serial no.: _________________________ About Getting started Daily use Options Tinnitus Warnings More info...
  • Page 69: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
  • Page 70 Settings overview for your hearing aid Left Right Change volume Change program Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Beeps when changing volume Beeps at start-up volume Battery indicators Low battery warning About Getting started Daily use Options Tinnitus Warnings More info...
  • Page 71: Sound Indicators

    Sound indicators Different sounds indicate the hearing aid status. The different indicators are listed on the following pages. Your hearing care professional can set sound indicators to match your preferences. Program When to use Sound 1 tone 2 tones 3 tones 4 tones Continues on next page...
  • Page 72 Sound Accessories Sound FM and wireless Jingle 2 different tones programs Volume Sound FM and wireless 2 different tones programs Start-up volume 2 beeps Flight mode Sound Minimum/maximum 3 beeps volume Flight mode active Short jingle Flight mode inactive Short jingle Volume up/down 1 beep Mute...
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