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MF920A 4G WI-FI HOTSPOT USER MANUAL Page 1 of 23...
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CHECK YOUR SYSTEM REQUIREMENTS Your 4G Wi-Fi hotspot will connect to any device that supports Wi-Fi, 802.11 b/g/n A web browser is required to log in to your Wi-Fi hotspot if you wish to make any configuration changes. USB driverless connection is also supported for Windows, MAC and LINUX operating systems: •...
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GET TO KNOW YOUR 4G WI-FI HOTSPOT Page 3 of 23...
INSERT YOUR SIM CARD 1. Open the SIM tray cover to access the SIM slot and the Reset button. 2. Insert your SIM card carefully as shown: 3. Close the SIM tray cover. 4. You are now ready to power up your device and you’ll be on-line in no time. IMPORTANT This device supports a standard SIM or 2FF size.
• On the devices you wish to connect make sure Wi-Fi is switched on, then search for Wi-Fi devices. • The Wi-Fi hotspot will show up as Virgin Mobile 4G_xxxxxx, click on this device to connect. Page 5 of 23...
Connection example for Windows 7 computer: 1. On your task bar, next to the clock, click on the Network Interface icon 2. Click on the Wireless device Virgin Mobile 4G_xxxxxx 3. Enter the password exactly as shown on your SSID sticker observing the correct case for all letters 4.
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LOGIN TO THE USER INTERFACE Open a browser and go to http://192.168.0.1 to access the hotspot home page. The default login password is ‘admin’ Page 7 of 23...
STATUS INDICATORS Tip use your mouse to hover over the icons to see a brief description for each icon. CONNECTED DEVICES • Click on 1. Access Devices to see the list of devices connected to your hotspot. CONNECTION SETTINGS • Click on 2. (Network) Settings to view or configure your Network settings. •...
CONNECTION MODE • The default state is to automatically connect to the network. If you wish to change this behaviour, first disconnect from the network by selecting Off on the device overview page then set Manual and press Apply to save your changes. •...
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• Normally there is no need to change these settings unless you change service provider. • The Wi-Fi hotspot is locked to Virgin. If you use a SIM card from another provider you may not be able to connect to the network.
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WI-FI SETTINGS • Click on 2. Wi-Fi Settings to change the Wi-Fi Settings: • WiFi Switch can be used to turn the Wi-Fi On or Off. Default is On. • The SSID is the Wi-Fi name that is broadcast that represents your device: •...
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ADVANCED SETTINGS > POWER SAVE • You can change the Wi-Fi settings to suit your personal choices or for specific requirements of your attached devices. • Wi-Fi coverage has three different range settings to suit your needs or to preserve battery power. •...
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ADVANCED SETTINGS > ROUTER ADVANCED SETTINGS > FIREWALL FIREWALL > PORT FILTERING • Select Enable to turn on the Port Filtering settings • You can apply filters based on MAC Address, Source IP Address, Destination IP Address and select the action to drop or accept the packets. •...
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FIREWALL > PORT FORWARDING • Select Enable to turn on the port forwarding settings. • Port forwarding can be used to allow a specific external server or computer access to devices located on your LAN side or to translate a specific incoming port into a different destination port.
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ADVANCED SETTINGS > UPDATE ADVANCED SETTINGS > OTHERS • Press Restart Device to reboot your system. • Press Reset Factory Settings to restore your device to factory defaults. This will reset your SSID and Password to the default state. • TIP If you cannot connect via Wi-Fi because you have lost, changed or forgotten your password please connect your device to a computer and log in via the web User Interface (192.168.0.1) Page 16 of 23...
PIN MANAGEMENT: • Switch off the Network Connection on the home page to change the PIN settings if required. • Enter your current SIM PIN code to change or disable the PIN. • If you make any changes, press Apply to save the change. •...
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• To uninstall the application: Windows users: Programs > Virgin Mobile 4G > Uninstall MAC Users: • Double click the CD Drive Virgin Mobile 4G on the desktop to install the software. • To uninstall, go to Applications and run Uninstall Virgin Mobile 4G...
HELP • Click Help button to access this full user guide • Click the Help icon to see in context help • Go to ztemobiles.com.au for product and warranty support USING EXTERNAL ANTENNA(S) Your 4G Wi-Fi hotspot has two external antenna ports for 4G LTE MiMo (Multiple input, Multiple output) Networks.
TROUBLESHOOTING If you have any problems with your connection or Wi-Fi hotspot please consult the manual and check this section. If the problem still exists contact your service provider or check our website for more details at ztemobiles.com.au Problem Possible Causes Suggested Solution I cannot connect via Security settings, password...
Problem Possible Causes Suggested Solution The Wi-Fi hotspot You don’t have Consult your service provider cannot connect to international roaming before you go overseas to enable the internet when enabled on your plan. roaming. overseas Where can I get If you get really stuck, we Consult the manufacturer’s more help and are on hand to help...
• Don’t use the Wi-Fi hotspot immediately after a sudden temperature change eg from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the Wi-Fi hotspot which can cause internal damage. Unplug the Wi-Fi hotspot and leave it for 30 minutes before use.
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