Chamberlain myQ business CAPCELL Quick Start Manual

SETUP – myQ
®
1 . CON F IRM
CE L L SI GNA L
Confirm a consistent cell
signal at the installation
site with the desired
behavior.
LiftMaster recommends:
AT&T, Verizon, T-Mobile;
and Bell, Rogers, and
Telus in Canada.

INSTALL
4 . I NSTA LL CA P C ELL
Install CAPCELL in a dry, indoor
location or in a NEMA 4 or better
enclosure near the CAPXL or CAP2D.
NOTE: Do not install inside of
CAPXL or other similar metal
enclosure. Intermittent unreliable
connection will result.
CONFIRM
7 . CO NF I RM PR O P E R O P ER ATI O N
Confirm proper operation with CAPXL and CAP2D, and confirm online status in LiftMaster Cloud.
Business
IF YOU NEED ACCESS TO myQ
™
PLEASE CALL LIFTMASTER CUSTOMER CAR E AT 800-323-227 6 TO SETUP AN ACCOUNT.
2 . C O N N EC T A NT EN N A S
Connect the 4G/LTE Primary and secondary antennas.
If using Wi-Fi, connect the primary and secondary
Wi-Fi antennas.
4G/LTE Primary
SIM Card Slot
Wi-Fi
Primary
Power LED
5. C O N N E C T P O W ER
Connect Power using the
provided transformer.
MAC Address
Location
Label underside of CAPCELL modem
Business™
®
4G/LTE Secondary
Wi-Fi Secondary
Wi-Fi LED
Internet LED
#1 LAN Port Power
WAN Port
Q U I C K S T A R T
3. SIG N U P FO R D ATA PL AN
Bring the CAPCELL modem to the desired cellular
carrier store and ask for a data package.
CAPXL recommended data plan/month: 3 GB or more
CAP2D recommended data plan/month: 1 GB or more
Insert SIM card into SIM Card Slot and connect
power.
NOTE: To activate SIM, some cellular carriers
may require a text validation. If this is required,
temporarily put the new SIM in a separate phone,
validate the SIM, then re-insert into the CAPCELL
modem and confirm functionality.
When SIM is active, Power, Internet, and Wi-Fi
will be green.
NOTE: Internet LED may take up to a minute to turn
green at CAPCELL power up.
NOTE: CAPXLV Significant amount of data use is
incurred when video options are enabled. CAPCELL is
not recommended for use with video features.
6. C ON N EC T TO C A P XL O R CAP2 D
A) Wired connection:
Connect a Cat 5 or better cable with RJ-45 connectors from
the #1 LAN port on the CAPCELL to the LAN port on the CAPXL
or CAP2D. LAN LED will turn green when connection is active.
NOTE: Cat 5 cable length must not exceed 325 feet (99 m).
The blue WAN port should not be used for CAPXL or CAP2D.
OR
B) Wi-Fi connection (CAPXL only):
From the CAPXL Admin mode, select the CAPCELL network and
enter the network password.
NOTE: Wi-Fi network name is "LiftMaster###", where ###
is the last three digits of the MAC address of the CAPCELL
modem. Default Wi-Fi password is "LM" followed by the MAC
address of the CAPCELL modem. The MAC Address is printed
on the carton and the bottom of the CAPCELL modem in the
format, XX:YY:ZZ:11:22:33. For example, the Wi-Fi password
would be "LMXXYYZZ112233". The password is case sensitive.
C A P C E L L
G U I D E
LEDs
®