Device overheating situations and Samsung Kids solutions Samsung Health Device layout and functions Samsung Members Charging the battery Samsung Global Goals SIM or USIM card (nano-SIM card) Galaxy Shop Memory card (microSD card) Galaxy Wearable Turning the device on and off Calendar...
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Table of Contents Settings 139 Google 140 Advanced features 116 Introduction 141 Motions and gestures 117 Samsung account 142 Dual Messenger 117 Connections 143 Digital Wellbeing and parental 118 Wi-Fi controls 120 Bluetooth 143 Battery and device care 121 NFC and contactless payments...
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
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Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
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Basics Maintaining water and dust resistance Your device supports water- and dust-resistance (IP68). Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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• Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
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Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
• Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
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Basics Device layout SIM card / Memory card Speaker tray Front camera Light sensor Volume key Touchscreen Side key Fingerprint recognition sensor Earphone jack / Multipurpose jack (USB Type-C) Microphone GPS antenna Rear camera Flash NFC antenna / Wireless charging coil Main antenna Speaker Microphone...
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• If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
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Basics Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
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• If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Quick charging Launch the Settings app, tap Battery and device care →...
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• Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power sharing feature, visit the Samsung website. • To charge properly, do not move or use either device while charging.
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Basics Setting the limit for power sharing You can set the device to stop power sharing when the remaining battery power drops below a certain level. Launch the Settings app, tap Battery and device care → Battery → Wireless power sharing →...
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. <Underside>...
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To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards.
Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Turning the device off To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key.
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
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Basics • Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area.
Basics Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off. Launch the Settings app and tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method.
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Basics For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering •...
Basics Deleting the registered face data You can delete face data that you have registered. Launch the Settings app and tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
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Basics to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail Switch between the front and rear Take a picture.
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Basics Using zoom features Select .5/1/3 or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.
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Basics • : Activate or deactivate the super steady feature to stabilise a video. • : Select a frame rate. • : Select an aspect ratio for videos. • : Select a resolution for videos. • : Apply a filter effect or beauty effects. •...
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Basics Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
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Basics Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture. On the preview screen, tap Select effects and take a picture. If you use the My filters feature, you can create your own filter using an image with a colour tone you like from Gallery.
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Basics Single take mode Take various pictures and videos in just one shot. Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. On the shooting modes list, tap SINGLE TAKE. and move the camera to capture the scene you want. When you are finished, tap the preview thumbnail.
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Basics Pro mode / Pro video mode Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a picture or tap to record a video.
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Basics Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene.
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Basics Food mode Take pictures of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
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Basics When Ready appears on the preview screen, tap to take a picture or tap to record a video. Background effects Background effect intensity adjustment bar • The available options may vary depending on the shooting mode. • Use this feature in a place that has sufficient light. •...
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Basics Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, the screen may appear dark or be grainy. The screen may flicker in certain lighting conditions, such as in places with fluorescent lighting. Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap...
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Basics Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. If you set the frame rate to , the device will automatically adjust the frame rate according to the changing rate of the scene.
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Basics Videos When recording 4K (UHD) 60 fps high-resolution videos, they are saved only in the internal memory. • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. • Advanced recording options: Set the device to use an advanced recording option. –...
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Basics • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. •...
Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...
Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
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Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
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Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
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Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
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Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
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Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
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Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
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Apps and features Icon Meaning LTE network connected 5G network connected / Device is in network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated...
Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
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Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.
Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Delete a preceding character. Enter symbols. Break to the next line. Enter numbers. Change the input language. Enter a space. Text entry is not supported in some languages.
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Apps and features Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
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Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.
Apps and features Phone Introduction Make or answer voice and video calls. If the area around the upper microphone is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the upper microphone area.
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Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
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Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
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Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...
Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
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Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...
Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
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Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
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Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.
Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
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Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. → → Voice wake-up. Launch the Bixby app and tap Tap the Wake with “Hi, Bixby”...
• This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.
Apps and features Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed.
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Apps and features Adding recommended routines When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines. When the recommendation notification appears, tap the notification and save it as your own routine. Using routines Running auto routines Auto routines will run automatically when their conditions are detected.
You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. • This feature may not be available depending on the service provider or model.
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Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.
Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.
You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.
Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap Manage items at the bottom of the home cards list.
You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.
Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
• The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
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Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.
Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
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Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Bixby Vision Image and video thumbnail Add the image to favourites.
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Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
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You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model.
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Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio →...
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Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. Launch the AR Zone app and tap AR Emoji Studio.
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Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Launch the AR Zone app and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
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You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
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Apps and features Write or draw in the recognition area. • If you switch to the rear camera, you can also write or draw outside the recognition area. • If you tap and then begin to doodle, you can record yourself doodling. Enter text.
Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
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Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.
Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...
Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.
Select an option. • No one: Do not allow others to find your device. • Contacts only: Only allow Samsung users in your contacts to share with your device. • Anyone nearby: Allow any nearby devices to share with your device.
Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
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(USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
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When they are connected, the Samsung DeX screen will appear on the computer. Wireless connections You can use Samsung DeX by connecting your smartphone to a TV or a computer wirelessly. On your smartphone, open the notification panel, swipe downwards, and then tap (DeX).
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• You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to phone screen switch to activate it.
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Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
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Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.
Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
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Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...
• Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
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Apps and features Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your device, launch the Settings app and tap Accounts and backup →...
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Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...
Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings • SIM card manager: Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices.
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Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.
Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
Settings NFC and contactless payments Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
Settings To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app. The payment services list may not include all available payment apps. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.
GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
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Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Settings • Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games. • Equaliser: Select an option for a specific music genre and enjoy optimised sound. • UHQ upscaler: Enhance the sound resolution of music and videos when using wired earphones.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.
Settings • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. •...
Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.
Settings Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock type: Change the screen lock method. •...
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen →...
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
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Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list.
• When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
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Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account.
You can also edit the permission settings. • Controls and alerts: Configure settings for app access. • Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service. • Google: Configure advanced settings for privacy.
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
• Continue apps on other devices: Use your device’s apps on other devices signed in to your Samsung account. • Samsung DeX: Use Samsung DeX by connecting your smartphone to a TV wirelessly. • Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display.
Settings • Video call effects: Set to use the feature that changes the background or block background noise during video calls. • This feature is only available in some apps. • Some features may not be available depending on the model. •...
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.
If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.
Settings • Mouse and trackpad: Change the settings for an external mouse or trackpad. • Autofill service: Select an autofill service to use. • Reset: Reset your device’s settings or perform a factory data reset. • Customisation Service: Set to get personalised service based on your interests and how you use your device.
Settings • Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment. • Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity. • Advanced settings: Configure settings for Direct access and notification features. •...
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...
Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
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• Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
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• Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Picture quality is poorer than the preview •...
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→ Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.
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