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S1000
User Guide
Release 1.0
DRAFT
Document Number: 913109
Document Revision: 10.01
Date: June 2015

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Summary of Contents for Airvana S1000

  • Page 1 S1000 User Guide Release 1.0 DRAFT Document Number: 913109 Document Revision: 10.01 Date: June 2015...
  • Page 2 Airvana is a registered trademark of Airvana LP (“Airvana”). All other trademarks are trademarks of their respective owners. This document contains information that is the property of Airvana . This document may not be copied, reproduced, reduced to any electronic medium or machine readable form, or otherwise duplicated, and the information herein may not be used, disseminated or otherwise disclosed, except with the prior written consent of Airvana.
  • Page 3: Table Of Contents

    Why does the S1000 need a GPS antenna?............25 Why does the S1000 need an external GPS antenna? .......... 25 What happens to the S1000 if there is a power outage or if you lose Internet  access? ........................25 Can you move the S1000 to another location?.............
  • Page 4 Contents 913109 10.01 June 2015...
  • Page 5 List of tables List of tables Table 1 LED color key ..................1 Table 2 LED states during S1000 boot sequence..........9 Table 3 LED usage and description ..............21 Table 4 LED error and fault conditions............23 Device Management System Software Installation, Release 1.0...
  • Page 6 List of tables 913101 10.36 May 2015...
  • Page 7: Introduction

    Introduction This User Guide introduces you to the Airvana S1000 service and all its features. It’s divided into five sections: • Getting Started on page 1-2 • Setting up optional components on page 1-11 • Using S1000 on page 1-15 •...
  • Page 8: Getting Started

    Chapter 1 Getting Started Getting Started This section describes the contents of the S1000 box and setting up your S1000. What’s in the box Ensure that the following items are in the box: S1000 4G Small Cell Device GPS Cable...
  • Page 9: Setup At A Glance

    Chapter 1 Getting Started Setup at a glance The following diagram shows a typical S1000 setup. External GPS Antenna IMPORTANT: To ensure the best service quality, (if needed) always connect your S1000 directly to the broadband connection device. PC or LAN Router...
  • Page 10: Setting Up Your S1000

    Setting up your S1000 Disconnect the power from all devices on your network. Place your S1000 in a central location. For best results, place the S1000 in an elevated location, such as the top of a bookshelf or tall cabinet.
  • Page 11 Connect one end of the yellow Ethernet cable to an available LAN port on your broadband connection device. To S1000 Broadband Connection Device Connect the other end of the yellow Ethernet cable to your S1000’s WAN port. To Broadband Connection Device S1000 S1000 User Guide, Release 1.0...
  • Page 12 Turn on your broadband connection device. NOTE Wait a couple of minutes for the broadband device to fully initialize before continuing. Plug the power supply connector into the black power port on your S1000. To Power Supply S1000 913109 10.01...
  • Page 13: External Gps Antenna Setup

    External GPS antenna setup Use the external GPS antenna if your S1000's internal antenna does not gain a signal for GPS lock (indicated by a solid red GPS LED for more than 2 hours, solid green indicates GPS lock). Connect the external GPS antenna to your device's GPS connection port.
  • Page 14 Chapter 1 Getting Started Antenna Module NOTE: Place the external GPS antenna, with Airvana facing up, on a flat surface next to a closed window. S1000 913109 10.01 June 2015...
  • Page 15: When Is Your S1000 Ready To Use

    Chapter 1 Getting Started When is your S1000 ready to use? After installing and turning on your S1000 for the first time, the S1000 goes through an automated setup sequence. The table below shows the S1000 LED states during normal boot-up. Refer to Table 1 for LED color codes.
  • Page 16 Chapter 1 Getting Started NOTE For a summary of LED status indicators, see LED quick reference on page 1-20. For a complete description of LED states, see Using LEDs on page 1-21. 913109 10.01 June 2015...
  • Page 17: Setting Up Optional Components

    Setting up optional components PC or LAN Router Setup Connect a device that you have, such as a PC or a LAN router, to the S1000's LAN port. To ensure the best service quality, always connect the LAN router to your S1000.
  • Page 18: Adding Your Isp User Name And Password

    Internet service provider (ISP) account user name and password so that the S1000 can connect to the Internet. You will use the GUI of the S1000 internal router to configure this information. Before you begin, obtain your ISP user name and password. Contact your ISP if you do not have this information.
  • Page 19 Chapter 1 Setting up optional components Enter User name ‘admin’ and Password ‘admin’. Click OK. Click the Setup tab on the Router status page menu bar. Click WAN Settings. Ensure that Yes (PPPoE) is selected. S1000 User Guide, Release 1.0...
  • Page 20 Chapter 1 Setting up optional components Enter your ISP user name in the Login box and your password in the Password box. Select authentication type (PAP, CHAP) from the drop down menu. Enter the Service name information if you have it. Click OK. Accept the defaults in other fields on the screen.
  • Page 21: Using S1000

    The S1000 supports up to 50 Wi-Fi clients. How the S1000 works The S1000 is a small cell base station with a radio unit that is similar to a cell tower radio. The base station uses a low-power antenna to transmit data cellular signals in your small and medium business locations.
  • Page 22 Chapter 1 Using S1000 The following table shows recommended bandwidth by usage type: Recommended Download Recommended Upload Usage Type Speed Speed Wireless Data Up to 3 Mbps per session Up to 1.0 Mbps per session 913109 10.01 June 2015...
  • Page 23: How Data Goes Over The Internet

    Ventilation The S1000 has ventilation slots that work best if you don’t block the flow of air to them. For desk mounted devices, keep the device at least 2 inches (5 cm) from walls and other surfaces to ensure proper air flow.
  • Page 24: Troubleshooting

    Troubleshooting installation problems If your Broadband turns solid red after 15 minutes, reversing the order of turning on the S1000 and your cable or DSL modem can often resolve this problem. To reverse the order, follow these procedures: Unplug all cables, including power cables from all devices. You can unplug devices in any order.
  • Page 25: Resetting The S1000

    S1000 may have a problem requiring a reset. To reset the S1000, push the Reset button for at least 10 seconds (as shown in the drawing below). After resetting, your S1000 goes through an automated setup sequence. During this time, the device's green LEDs will be solid for a few seconds, and then all LEDs will turn off until the software loads.
  • Page 26: Led Quick Reference

    Chapter 1 Troubleshooting LED quick reference Solid Green: WiFi service UP Solid Red: HW/WiFi service problem Blinking Red: Wifi service error Off: Wifi service or service disabled Solid Green: LTE service UP Solid Red: HW/LTE service problem Blinking Red: LTE service error Off: LTE service sector disabled Solid Green: GPS Time Fix available Solid Red: HW/GPS Time Fix...
  • Page 27: Using Leds

    IPSec tunnel is DOWN IPSec tunnel to the core Network has gone down or or Setting Up had not come up since boot-up. (15 minutes or less) S1000 User Guide, Release 1.0...
  • Page 28 Chapter 1 Troubleshooting Table 3. LED usage and description (continued) Display Pattern S1000 State Description GPS Time Fix is The current GPS Time Fix is available. available GPS Time Fix has not GPS Time Fix has not been achieved since boot-up...
  • Page 29: Using Leds To Diagnose Errors And Faults

    Using LEDs to diagnose Errors and Faults The following table shows some of the general errors and fault conditions that you may encounter with the S1000. Use the table to help diagnose and resolve potential problems with your device setup.
  • Page 30 Chapter 1 Troubleshooting Table 4. LED error and fault conditions (continued) WiFi S1000 Error/Fault WAN port is connected; IPSec tunnel is UP; GPS Holdover; LTE and WiFi Service is UP. WAN port is connected; IPSec tunnel is UP; GPS Time Fix is not available;...
  • Page 31: Faqs

    I have a DSL modem and cannot connect to the Internet If you are using a DSL modem and your S1000 cannot connect to the Internet, you may need to enter your Internet service provider (ISP) account user name and password so that the device can connect to the Internet.
  • Page 32 Run a speed test on your uplink speed. Note the maximum speed value. In a Web browser, enter the following IP address: http://<S1000 eth0.2 Ip address>:8888/ Enter User name ‘admin’ and Password ‘admin’. Click OK. In the Advanced tab, click Qos Setup.
  • Page 33: Getting Help

    Is this correct? Please provide the correct test/procedure here. If the problem persists, check the QoS setting in your home router. Ensure that the S1000 has the highest priority. See the home router’s user manual for instructions. If the problem persists, contact your Internet Service Provider.
  • Page 34: Safety Information

    Although your S1000 is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. • Do not immerse the S1000 in water or get it wet. If your device does get wet, unplug it immediately until it dries. •...
  • Page 35: Fcc Part 15

    • Increase the separation between the S1000 and other device receivers. • Connect the S1000 into an outlet on a circuit different from that to which the other device receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
  • Page 36 Chapter 1 Safety information 913109 10.01 June 2015...
  • Page 37 Backcvr S1000 User Guide, Release 1.0...
  • Page 38 DRAFT Airvana 250 Apollo Drive Chelmsford, MA 01824, USA Phone: North America +1 (877) 855-4092 (toll free) International: +1 (978) 250-3100 Fax: +1 (978) 250-3910 Web: www.airvana.com S1000 User Guide, Release 1.0 913109 10.01 June 2015...

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