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IVS AVM814 Installation Manual

Megapixel network camera
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MEGAPIXEL NETWORK CAMERA SERIES
Please read instructions thoroughly before operation and retain it for future reference.
MEGAPIXEL NETWORK CAMERA SERIES
Please read instructions thoroughly before operation and retain it for future reference.
AVM814 (ONVIF) / AVM804
INSTALLATION GUIDE
AVM814 (ONVIF) / AVM804
INSTALLATION GUIDE
384Z
M80x_V1.0
384Z
M80x_V1.0

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  • Page 1 384Z AVM814 (ONVIF) / AVM804 MEGAPIXEL NETWORK CAMERA SERIES INSTALLATION GUIDE Please read instructions thoroughly before operation and retain it for future reference. M80x_V1.0 384Z AVM814 (ONVIF) / AVM804 MEGAPIXEL NETWORK CAMERA SERIES INSTALLATION GUIDE Please read instructions thoroughly before operation and retain it for future reference.
  • Page 3 IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life.
  • Page 4 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device mat not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
  • Page 5 MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1. OVERVIEW 1.1 Package content........................1 1.2 Hardware Overview ......................1 1.3 Rear Panel........................... 2 1.4 Status Indicator........................3 1.5 External I/O Port ........................4 2. INSTALLATION & CONNECTION 2.1 Install the camera ........................ 5 2.2 Insert Micro SD card (Optional) ................... 7 2.3 Connect to power ........................
  • Page 8 APPENDIX 1 CREATING AN ACCOUNT FOR DDNS SERVICE APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES A2.1 Prerequisites ........................29 A2.2 Where to download ......................30 APPENDIX 3 SET PUSH NOTIFICATION A3.1 Prerequisites ........................33 A3.2 Enable Push Notification ....................34 A3.2.1 iPhone........................34 A3.2.2 Android.........................

  • Page 9: Overview

    1. OVERVIEW 1.1 Package content □ Network camera □ Camera Bracket □ Installation Guide □ Adapter □ CD-ROM disc (including user manuals □ 6-pin I/O Terminal & CMS software “Video Viewer”) 1.2 Hardware Overview 1. OVERVIEW 1.1 Package content □ Network camera □...

  • Page 10: Rear Panel

    1.3 Rear Panel Ethernet: Connect your network cable. DC 5V: Connect the supplied regulated power supply. Reset: With the power connected, press and hold for a few seconds to reset all parameters, including the IP address to factory default settings. The camera will reboot after default reset.

  • Page 11: Status Indicator

    1.4 Status Indicator ICON LAN connection status Internet connection status System Status During powering on Always on Always on Reset default Blinking (on 250 ms, off 250 ms) Always off Upgrade Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms) Connection Status LAN connected Always on...

  • Page 12: External I/O Port

    1.5 External I/O Port This camera supports external I/O device connection, and a 6-pin I/O terminal is supplied with this camera for easy connection. Below shows which input on the I/O terminal you should use for wiring when you want to connect an external device to this camera.

  • Page 13: Installation & Connection

    2. INSTALLATION & CONNECTION 2.1 Install the camera 1. Find the bracket and its accessories supplied with the camera. 2. Attached the base of the bracket (the round one) to where you want to install this camera, and fasten it with the supplied screws. 3.

  • Page 14: Insert Micro Sd Card (Optional)

    2.2 Insert Micro SD card (Optional) For local video recording, a micro SD card slot can be found on the side of the camera. With the golden contact toward the slot, slightly push and insert the optional micro SD card to the slot.

  • Page 15: Connect To Power

    2.3 Connect to power Connect the supplied power adapter to the camera’s power jack (DC 5V / 2A) on the rear panel and the power outlet. This device also supports PoE (Power-over-Ethernet) to eliminate the use of the power cable. For connection examples, please refer to “APPENDIX 4 POE CONNECTION”...

  • Page 17: Camera Access And Network Configuration

    3. CAMERA ACCESS AND NETWORK CONFIGURATION Before using this network camera, please follow the instructions below to finish the network connection settings based on your installation environment: To configure the network settings, you must connect the camera to your PC by LAN. For details, please refer to “3.1 Network connection via LAN”...
  • Page 18 For Windows XP users: a) Select “start” “Control Panel” “Network and Internet Connections” “Network Connections” (If you’re in “Category View”). For Windows XP users: a) Select “start” “Control Panel” “Network and Internet Connections” “Network Connections” (If you’re in “Category View”).
  • Page 19 b) In “LAN or High-Speed Internet”, right-click on “Local Area Connection”, and select “Properties”. Note: If your local area connection is not enabled, please also enable it. c) In the “General” tab, select “Internet Protocol (TCP/IP)”, and select “Properties”. d) In the “General” tab, select “Use the following IP address”, and set the IP address to “192.168.1.XXX”...
  • Page 20 For Windows Vista users: a) Select “ ” (start) “Control Panel” “Network and Internet” to enter the “Network and Sharing Center”. Then, click “Manage network connections” (If you’re in “Category View”). b) Right-click on “Local Area Connection”, and select “Properties”. Note: If your local area connection is not enabled, please also enable it.
  • Page 21 c) In the “Networking” tab, select “Internet Protocol Version 4 (TCP/IPv4)”, and select “Properties”. d) In the “General” tab, select “Use the following IP address”, and set the IP address as described below. Note: It’s recommended to note down the current settings first and then change as instructed.
  • Page 22 For Windows 7 users: a) Select “ ” (start) “Control Panel” “Network and Internet” to enter the “Network and Sharing Center”. Then, click “Change adapter settings”. b) Right-click on “Local Area Connection”, and select “Properties”. Note: If your local area connection is not enabled, please also enable it. For Windows 7 users: a) Select “...
  • Page 23 c) In the “Networking” tab, select “Internet Protocol Version 4 (TCP/IPv4)”, and select “Properties”. d) In the “General” tab, select “Use the following IP address”, and set the IP address as described below. Note: It’s recommended to note down the current settings first and then change as instructed.

  • Page 24: Camera Access Via Web Browser

    3.2 Camera access via web browser Step1: Open your web browser, for example, Microsoft Internet Explorer, and enter “http://192.168.1.10” in the URL address box. Step2: In the login page, key in the default user name (admin) and password (admin), and enter the security code from the image below.

  • Page 25: Video Adjustment

    3.3 Video adjustment When you’ve accessed the camera successfully, it’s recommended to adjust the video images if needed. To adjust the clearness of the video, rotate the camera lens manually as shown in Figure 1. To slightly adjust the color of the video, in the live page of your web browser, click “Config”...

  • Page 26: Network Configurations

    3.4 Network configurations 3.4.1 Network environment setting Step1: Click “Config” in the live view page of your browser to enter the configuration page. Then, click “Camera” “Camera”. Step2: In this page, define your installation environment as indoor or outdoor, and set other parameters related to your network environment.
  • Page 27 Item Description Environment Select the current environment for the camera to automatically adjust itself to produce the images suitable for the selected environment. Frame Rate The frame rate allowed to each viewer can be adjusted to adapt to the bandwidth on the network. Set the desired image frequency to the maximum (FULL) or to a specified frame rate (1/2;...

  • Page 28: Internet Access Setting

    3.4.2 Internet access setting Step1: Click “Network” “Network” to select the connection type: Static IP / PPPoE / DHCP. For Static IP: a) Enter the information of “Server IP”, “Gateway” and “Net Mask” obtained from your ISP (Internet Service Provider). b) Enter the port number.

  • Page 29: Ddns Setting

    For PPPOE: a) Enter the user name and password obtained from your ISP, and click “Save”. b) Continue the DDNS setting as instructed in “3.4.3 DDNS Setting”. For DHCP: a) Before selecting this option, you need to finish the DHCP router settings first. b) Get a router and connect it to the Internet via your PC (with Static IP or PPPoE setting).
  • Page 30 Note: You can also create a DDNS account from a website which provides free DDNS service. For details, please refer to “APPENDIX 1 CREATING AN ACCOUNT FOR DDNS SERVICE” at page 23. Step3: Click “Save” and log out. Then, disconnect your camera and your PC, and connect them to Internet separately.

  • Page 31: Appendix 1 Creating An Account For Ddns Service

    APPENDIX 1 CREATING AN ACCOUNT FOR DDNS SERVICE For PPPOE or DHCP, you should enter the host name which points to the IP address of your network camera for login first. There are many websites for free DDNS service application, and below shows an example of DDNS account application from the website http://www.dyndns.com.
  • Page 32 Step2: Enter all the information necessary for signing up an account according to the website instructions. ‧Key in a user name for login, for example, headoffice523. ‧Set the password and input it again to confirm. ‧Key in your E-mail address and input it again to confirm. Then, click “Create Account”.
  • Page 33 Step3: The system will automatically send a confirmation email to your email account. Please read this email within 48 hours and complete the procedure to activate your account according to the instructions in the email. When the account is confirmed, you will see “Account Confirmed”. Your account is created successfully now.
  • Page 34 Step5: Click “Add Host Services”. ‧Input a meaningful host name. ‧Choose a host system name. ‧Enter the IP address you want to redirect. Step5: Click “Add Host Services”. ‧Input a meaningful host name. ‧Choose a host system name. ‧Enter the IP address you want to redirect.
  • Page 35 Note down the whole host name, for example, headoffice523.dyndns.org. Then, click “Add To Cart” for billing. Note: This service is free. Just finish the billing process, and NO paying information is required. Step6: Click “Activate Services” after checkout, and you’re ready to use DDNS services now.
  • Page 36 Step7: Return to your web browser, and go to “Network” “DDNS”. ‧ Select “Enable” for DDNS. ‧ Select the system name you set when subscribing the DDNS service from the drop-down list, for example, dyndns. ‧ Enter the user name & password you used to log into the DDNS service. ‧...

  • Page 37: Appendix 2 Mobile Surveillance Via Eagleeyes

    APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It has several advantages: It’s free (Except EagleEyes Plus for iPhone). It’s compatible with several popular mobile platforms, such as iPhone, BlackBerry, Symbian, Windows Mobile and Android.

  • Page 38: A2.2 Where To Download

    You have noted down the IP address, port number, user name and password used to access your network camera from Internet. A2.2 Where to download Connect to www.eagleeyescctv.com from your mobile phone, and sign in. Note: Please DO NOT try to download EagleEyes from your computer. Then, select “Software”...
  • Page 39 When the download is completed, EagleEyes will be installed automatically to the location where all applications are saved in your phone by default, or where you specify. Note: For more details about configuring and operating this program, please visit our official website www.eagleeyescctv.com.

  • Page 41: Appendix 3 Set Push Notification

    Push Notification is an active event notification function provided by iPhone and Android mobile platforms. Our IVS series is designed to send instant event notifications to your iPhone or Android mobile phone with our self-developed program, “EagleEyes”, installed. You need to finish some settings in your iPhone or Android mobile phone for this function to work properly.

  • Page 42: A3.2 Enable Push Notification

    Your network camera is connected to Internet, and has inserted a micro SD card for video recording. For details about network setting, please refer to “3.4.2 Internet access setting” at page You have set the Push Notification rule. For details, please refer to “A3.3 Set Push Notification Rule (Optional)”...
  • Page 43 Step2: Then, return to the iPhone main menu, and select “EagleEyes” to enter the address book. Select the device you just added, and make sure the button is set to “ON” to enable the Push Notification support of this network camera. Step3: Try to trigger a PIR detection alarm and see if you will be notified.

  • Page 44: A3.2.2 Android

    A3.2.2 Android Step1: In the address book, switch Guard from “OFF” to “ON”. Step2: Try to trigger a PIR detection alarm and see if you will be notified. A3.2.2 Android Step1: In the address book, switch Guard from “OFF” to “ON”. Step2: Try to trigger a PIR detection alarm and see if you will be notified.

  • Page 45: A3.3 Set Push Notification Rule (Optional)

    A3.3 Set Push Notification Rule (Optional) You are able to select the rule to send notifications to your iPhone or Android mobile phone when the event is triggered by: ALARM / MOTION AND ALARM / PIR (default) / PIR AND MOTION / PIR OR ALARM. Access this camera with a web browser, and click “Config”...

  • Page 47: Appendix 4 Poe Connection

    APPENDIX 4 POE CONNECTION This device supports PoE (Power-over-Ethernet), developed by the IEEE802.3af task force, and power can be supplied over the same network (Ethernet) cable as the one used to connect to Internet. No power cable is needed. Below shows two examples of POE application for reference.
  • Page 48 When you do not have a POE router / hub When you do not have a POE router / hub...

  • Page 49: Appendix 5 Micro Sd Card Compatible List

    APPENDIX 5 MICRO SD CARD COMPATIBLE LIST Manufacturer Capacity Class Manufacturer Capacity Class ADATA Verico Class 4 Class 6 Transcend Apacer Class 2 Class 4 Class 4 SanDisk Class 6 Class 4 Class 6 Class 4 Kingston Class 4 Class 4 Verico Class 4 APPENDIX 5 MICRO SD CARD COMPATIBLE LIST...

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