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User Manual
REV 2/8/2022

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Summary of Contents for Muse ARTisan

  • Page 1 User Manual REV 2/8/2022...
  • Page 2: Introduction And Safety

    Don't use your ARTisan if it begins to emit an odor or smoke. Don't un-plug your ARTisan while powered on. Doing so may damage the equipment. Make sure your ARTisan is grounded. Using your ARTisan without it being grounded may result in risk of equipment damage or electric shock.
  • Page 3 Don't excessively bend, pull, or fold the power cable or place weight on it. Crimping the power cable may result in risk of failure or electric shock. If you're not going to use your ARTisan for a long time, unplug the power cable from the outlet.
  • Page 4: Warranty

    1.2 Warranty The ARTisan cutter comes with a one-year parts warranty. If you have any questions about your cutter’s warranty, please contact SIGNWarehouse via our warranty claim form at techsupport.signwarehouse.com. It is recommended that you keep your original box with the Styrofoam packing materials in case your ARTisan must be shipped or returned to SIGNWarehouse.
  • Page 5 Front of the ARTisan Cutter Control Panel Alignment Marker Pinch Rollers Blade Holder Grit Roller Cutting Strip Carriage Ruler Left Cover Right Cover 1.4.2 Front of the ARTisan Cutter with Cover Open LED Light Control Panel Cable Carriage Belt Head Cable Alignment Marker...
  • Page 6 1.4.3 Back of the ARTisan Cutter Pinch Rollers Lever Pinch Rollers Right Cover Left Cover 1.4.4 Sides of the ARTisan Cutter Power Port Power Switch USB Flash USB Port Rest Button Drive Port...
  • Page 7: Pinch Rollers

    Section 2.2. 1.6 Pinch Rollers Your ARTisan is designed for cutting rolls and sheets of adhesive-backed films such as vinyl, stencil mask and sandblast etching films. It can also use the included cutting mat for non-backed materials such as paper, cardstock, magnet sheets, and Mylar.
  • Page 8: Control Panel

    Opens the UDISK window allowing access to files on a USB thumb drive plugged into the ARTisan’s USB Flash Drive port. Files must be saved in .PLT format to appear in the menu (See Sections 1.9.6 – 1.9.8 for details). MENU: Opens a menu of additional functions (See Section 1.7.1 for details).
  • Page 9 SignWarehouse technical representative. 1.8 Registering and Installing the Design Software Depending on which software you purchased with your ARTisan vinyl cutter, there are two ways to set it up: You’ll find complete step-by-step instructions on our Product Support Blog for LXi 12.
  • Page 10 To turn on the power flip the switch up on the same left cover. The same switch is used to power off. The ARTisan will take a few seconds to power up. The LED light will come on and the tool carriage will engage.
  • Page 11 From the pop-up window, choose MUSE as the Brand. Find and select ARTISAN as the Model: Click Next. The setup window will ask how your ARTisan is connected to the computer. Open the drop-down menu and select the largest available option for...
  • Page 12 Connecting the ARTisan to a Wi-Fi Network For initial setup using the Wi-Fi option, you may need to place the ARTisan in the same room or in close proximity to the Wi-Fi router. This will create a stronger connection and faster Wi-fi network configuration.
  • Page 13 OK. Wait a minute or two and the IP Address will then appear in the orange strip at the top of the display. Your ARTisan is now a connected device on your network. Note the complete IP address at the top of the window.
  • Page 14 (usually in upper right corner) A menu of available networks will appear. Select the network used for the ARTisan setup and, if needed, enter the network password. Wait a bit for the connection to be made and the menu should indicate you are now connected to that network.
  • Page 15 Wi-Fi connection. 1.9.6 USB Flash Drive Setup in LXi If you are new to LXi, follow the first few steps in Section 1.9.1 to add the Muse to LXi Production Manager. Using the UDISK (USB thumb drive) option involves saving a .PLT file containing the cut design and...
  • Page 16 A window will open prompting you to select the desired location to save the .PLT file. Browse to the installed flash drive and save the file after entering a new name. Go to Section 1.9.8. NOTE: if you will continually be using the USB Flash Drive as your method of sending files to the ARTisan: Change the Port...
  • Page 17 Mark the box for Use Software Speed and Pressure, if you want those included in the file. Otherwise, leave the box unchecked and you can set those values on the ARTisan’s control panel. The other cut settings including Blade Offset, Overcut, and Multi-cut (Passes) will always be included in the .PLT file:...
  • Page 18: Maintenance

    1.10 Maintenance All ARTisan cutters are made with high-quality internal lubrication to protect all mechanical components. Therefore, there is no need to oil or lubricate any of the components, ever! Daily care consists of cleaning the platen and blade holder to prevent buildup of dust and material debris. Dusting the platen with a soft brush will get the job done perfectly.
  • Page 19 2.1 Proper Blade Installation Before using the ARTisan advanced control panel to set the cutting speed and force, it is important to make sure the blade is installed properly in the blade holder. Remove the protective cap on the blade and follow these instructions: 3.
  • Page 20: Cut Settings

    2.2 Cut Settings Now that you have inserted the blade properly in the blade holder, you can use the ARTisan’s control panel and Test function to expertly manage the speed and force of the cutter. Cutting vinyl (and other media) successfully requires managing the amount of force you apply to the material and the speed at which the tool carriage moves across the platen.
  • Page 21 Just as you would do manually, if you’re cutting something thick or tough, you would slow down to make sure you’re cutting with enough force. Likewise, when using your ARTisan, cut thicker or tougher films on a lower speed setting to ensure good cut quality.
  • Page 22 The settings from 9 through 13 are the fast speeds and you may find that some materials will cut well at the faster speeds, especially if the shapes are larger and/or simpler. Force is displayed on a scale from 1 to 160 where 160 represents the maximum of 2000g. Once you have set the desired speed and force, load some vinyl and press the TEST button.
  • Page 23: Setting The Origin Before Cutting

    In either case, you will need to adjust the Blade Offset value in LXi Production Manager (see Section 2.4) or in Create Space (see Section 2.5). These are the base settings for each type of ARTisan blade. The recommended Blade Offset is 0.30 mm (or 0.01 in) for the ARTisan blades.
  • Page 24 , where you can modify the Overcut setting covered in Section 2.2.3. When you are ready to send the project to the ARTisan, click on Send. 2.5 Cutting from Create Space to the ARTisan When you are ready to cut, click on the...
  • Page 25 In your design software, add a square and size it to 10” x 10” or, if using metric units, 250 mm x 250 mm. On the ARTisan control panel, go to MENU>Scale. The following window opens where you can verify...
  • Page 26 Using the test pen and a large sheet of paper, draw the square, noting which side was drawn left-to-right (which is the X side) and which side was drawing front to back (which is the Y side), as you face the ARTisan head on. To calculate the...
  • Page 27: Troubleshooting (Faq)

    Question: What's the smallest character I can cut? Answer: The ARTisan cutters use micro-stepper motors which have mechanical gears to move the grit roller and cutting head. The mechanical drive limits the precision with which extremely small characters can be cut. Letters smaller than .05" will be distorted. A 60° blade may be required for accurately cutting small text.
  • Page 28 Contact SIGNWarehouse and purchase a replacement for the Teflon strip. Question: Why isn't my Muse responding to jobs sent from the software? Answer: 1. This is almost always caused by selecting the wrong port in the setup process. Refer to Section 1.9 and make sure your cutter is in the correct mode for plotting by USB or Wi-Fi.
  • Page 29 Question: What kind of maintenance does my ARTisan cutter need? Answer: All ARTisan plotters are made with high-quality internal lubrication to protect all mechanical components. Therefore, there is no need to oil or lubricate any of the components, ever! Daily care consists of cleaning the platen and blade holder to prevent buildup of dust and vinyl debris.
  • Page 30: Appendix A: Suggest Cut Settings For The Muse Artisan

    Appendix A: Suggest Cut Settings for the MUSE ARTisan VINYL TYPE FORCE* BLADE SPEED ‣ Calendared Vinyls EnduraGLOSS 45° EnduraMATTE 45° ORACAL 631 45° ORACAL 641 45° ORACAL 651 45° Holographic Vinyls Schein Chrome PPP 45° 45° Schein Mosaic Schein Carbon Fiber 45°...

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