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MuxLab MuxMeet Share Base-1 User Manual

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MuxMeet Share Base-1
User Manual
(500826)
MuxLab © 2022
94-000977-A/SE-000977-A

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  • Page 1 MuxMeet Share Base-1 User Manual (500826) MuxLab © 2022 94-000977-A/SE-000977-A...
  • Page 2 Windows and Mac laptop users can download the MuxlabShare app on their computer from the MuxMeet Share Base-1 unit website. In addition, users can also wirelessly share content with the push of a button if they use an HDMI (model: 500827) or USB-C (model: 500828) Dongle.

  • Page 3: Table Of Contents

    Dongle Front Panel ....................... 11 Software Interface ....................... 14 3.2.1 Home Screen ........................14 Installation ............................16 Installation methods for the MuxMeet Share Base-1 unit ..........16 Wiring Diagram ........................17 Power Connection ........................ 18 Video Connection ......................... 18 Audio Connection ......................... 19 LAN connection ........................
  • Page 4 _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.3.5 MAC OS PC/Laptop with application ..................32 5.3.6 Operations for Apple MacOS, MacBook – Extended Screen ..........35 5.3.7 Quad view mirroring: ......................36 5.3.8 Mobiles Devices ........................36 5.3.9 Miracast on Android Devices and WIN10 PC/Laptops ............39 5.3.10...
  • Page 5 _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.5.1 Security level ........................79 6.5.2 Login Password........................80 6.5.3 Connection password ......................81 Firmware upgrade ........................ 82 6.6.1 Firmware Update ......................... 82 6.6.2 Automatic Upgrading ......................82 Other settings ........................83 6.7.1 Auto create launcher......................83 6.7.2...

  • Page 6: Overview

    HARE MuxMeet Share Base-1 makes connecting or participate in a meeting as easy as possible by simply pressing a button. It also allows the participants to join in the meeting more actively. The result is to make the meeting more efficient and productive.

  • Page 7: Specification

    _________________________________________________ MuxMeet Share Base-1 Operation Manual PECIFICATION MuxMeet Share Base-1 Specification HDMI output 1x HDMI 19-pin female connector Video Output Resolution 3840x2160@60Hz,3840x2160@30Hz, 1920x1080@60Hz Format Compliance HDMI1.4/HDMI2.0 Video Capacity: 1080P @ <60Hz Airplay for IOS devices 1080P @ <60Hz "MuxMeet" app 1080P @ <60Hz for all show-me button...

  • Page 8: Panel Layout

    _________________________________________________ MuxMeet Share Base-1 Operation Manual ANEL AYOUT This chapter gives an overview of the interface of MuxMeet Share Base-1 Overview • Hardware Interface MuxMeet Share Base-1 Front Panel MuxMeet Share Base-1 Rear Panel MuxMeet Share Dongle H1 / MuxMeet Share Dongle U1 Front panel •...

  • Page 9: Muxmeet Share Base-1 Rear Panel

    _________________________________________________ MuxMeet Share Base-1 Operation Manual USB port • The USB port is used to update the software of the MuxMeet Share Base-1. • The USB port is used for pairing the dongle (model: 500827) and Base unit, when plugged in.

  • Page 10: Factory Reset

    Screw the included two antennas to these two ports. USB port • The USB port is used to update the software of the MuxMeet Share Base-1. • The USB port is used for pairing the dongle (model: 500827) and Base unit, when plugged in.

  • Page 11: Dongle Front Panel

    _________________________________________________ MuxMeet Share Base-1 Operation Manual Default Configuration • Ethernet: Proxy: None DHCP: Enable • Wireless network: Frequency: 5GHZ Channel: Auto Auto change Wi-Fi hotspot password: 5minute • Display & Audio HDMI resolution: Auto HDMI CEC: ▪ Device auto power off: ON ▪...
  • Page 12 _________________________________________________ MuxMeet Share Base-1 Operation Manual • When the LED indicator is solid red, 1) it’s mirroring your PC desktop on the screen, 2) pairing is done. You can now unplug the Dongle from the Base unit. • When the LED indicator is blinking Green, it indicates 1) the button is plugged in the laptop and initializing or waiting for the user to start the MuxMeet application, 2) pairing/software upgrading Dongle in the Base Unit is in progress.
  • Page 13 _________________________________________________ MuxMeet Share Base-1 Operation Manual MuxMeet Share Dongle-U1 Note: MuxMeet Share Dongle U1 is a full function type-C interface with DP Altmode inside, which supports Audio and video transmission. Thus, the PC’s type C connector also requires a full function type C connector for mirroring the screen.

  • Page 14: Software Interface

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 3.2 S OFTWARE NTERFACE 3.2.1 Home Screen Name Description Wi-Fi Indicator Wi-Fi Direct mode: internal access point is enabled Wi-Fi Infrastructure mode: “Client-Mode“ Wi-Fi connection to router is established, icon displays the current signal strength.
  • Page 15 _________________________________________________ MuxMeet Share Base-1 Operation Manual Wi-Fi SSID name or device name of the Base-unit access point. PASS Wi-Fi password of Base unit. Password-timer Only displayed when timer is active; time until the password is changed automatically. Refresh Wi-Fi-password Generate new password manually for securing your Wi-Fi network.

  • Page 16: Installation

    _________________________________________________ MuxMeet Share Base-1 Operation Manual NSTALLATION The installation chapter gives an overview of the different ways to install and connect MuxMeet Share Base-1 unit. Overview: • Installation methods for the Base unit • Table mounting • Wall mounting •...

  • Page 17: Wiring Diagram

    _________________________________________________ MuxMeet Share Base-1 Operation Manual Place the MuxMeet Share Base-1 on the wall and align the Base unit to the 2 screws. Antenna placement rules • The antennas should be oriented vertically, meaning perpendicular to the ceiling and parallel to the walls.

  • Page 18: Power Connection

    Base-unit to switch ON or OFF. Power over Ethernet If the LAN Ethernet Switch supports PoE (Power over Ethernet), it can be used to power the Base-unit instead of using the external power adapter. (MuxMeet Share Base-1 LAN2 Port supports PoE.) 4.4 V IDEO ONNECTION Connect the HDMI Output of the Base unit to a 4K or Full-HD display via an HDMI cable.

  • Page 19: Audio Connection

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 4.5 A UDIO ONNECTION MuxMeet Share and Dongles can transmit the audio output of the PC/Laptop, to the Base Unit together with the video signal. The audio will be output at line levels from the mini 3.5mm connector and via the HDMI output connectors simultaneously. It’s up to the user to decide whether or not to send the audio signal together with the video signal.

  • Page 20: Lan Connection

    Connect a network cable with RJ-45 connector into the LAN port of Base Unit. Connect the other end of the cable to LAN. If the LAN Ethernet Switch supports PoE (Power over Ethernet), it can be used to power the MuxMeet Share Base-1, instead of using the external power adapter.

  • Page 21: Usage Of Usb Device

    To control the sharing of the PCs/Laptops. To activate system upgrading. For white board or annotation during a presentation, MuxMeet Share Base-1 transmits Video, Audio and the USB-HID function for mouse-control and click-function of a touchscreen. Connect touch-interface of your screen to the USB-port on your PC/Laptop.

  • Page 22: Quick Start

    3) There are two ways to discover the MuxMeet Share Base-1 for mobile devices. a) Portable hotspot, use the hotspot to connect the MuxMeet Share Base-1. b) LAN connection, connect the MuxMeet Share Base-1 and mobile device in the same LAN network to discover and connect to MuxMeet Share Base-1.

  • Page 23: Enable Portable Hotspot

    5.1.2 Enable LAN connection: Note: When “N/A” is displayed, this means the MuxMeet Share Base-1 is not connected to the LAN (Local Area Network) by CAT cable, or it failed to get an available IP address by the company router.

  • Page 24: Pairing Dongles With Base Unit

    _________________________________________________ MuxMeet Share Base-1 Operation Manual Please refer to the LAN-settings in the Ethernet network, as shown below. The default password for entering the Main menu on the web interface console is “admin”. 5.2 P AIRING DONGLES WITH BASE UNIT 1) Connect MuxMeet Share Dongle-H1 (HDMI dongle, model: 500827) to USB port, or connect MuxMeet Share Dongle-U1 (Type C dongle, model: 500828) to type C port to pair it with the Base unit.
  • Page 25 _________________________________________________ MuxMeet Share Base-1 Operation Manual 3) Then, the message “Pairing, please wait…” will appear shown below 4) After completing the pairing, the message “Succeeded to pair!” will appear on the home page, as shown below. Then, please un-plug the dongles and use it for the mirroring on your PC/Laptop.

  • Page 26: Mirroring

    _________________________________________________ MuxMeet Share Base-1 Operation Manual If the error-message “Configuration fail” is shown, please check the connection of the USB/type C to make sure it is stable and secure after plugging-in and try again. Note: After each change of the SSID/Wi-Fi channel in the menu, all the Dongles must be paired again! When you buy additional Dongles or when a Dongle should be assigned to another Base-unit, the Dongle must be paired again.

  • Page 27: Microsoft Windows Pc/Laptop With Application

    _________________________________________________ MuxMeet Share Base-1 Operation Manual Plug the Type C port of MuxMeet Share Dongle-U1 to PC/Laptop/MacBook. Press the button when the LED indicator is solid white. When the LED is solid green, the desktop is mirroring to the main screen.
  • Page 28 _________________________________________________ MuxMeet Share Base-1 Operation Manual Or you may download the application from the web interface, by connecting the PC/Laptop on the same network as the Base unit. Connect your PC/Laptop to the Wi-Fi network displayed on the Home screen, or connect it to the network using a network cable.
  • Page 29 _________________________________________________ MuxMeet Share Base-1 Operation Manual Click “Start Sharing” in PC/Laptop, when the window color is solid red, the screen is mirroring to the main screen. Click the “Stop Sharing” button again, to stop mirroring. The window color will show green again. You can minimize the APP-window.

  • Page 30: Operations For Microsoft Windows Pc / Laptop - Extended Screen

    _________________________________________________ MuxMeet Share Base-1 Operation Manual • “Exit”: End APP (exits the App). If you click “close” in the upper right corner of the app, the app in the task bar is only minimized and can be recalled again from the taskbar at any time.
  • Page 31 _________________________________________________ MuxMeet Share Base-1 Operation Manual Note: If you select the “Extended Screen” feature, Windows automatically switches to “Extended Mode”. If you stop the transfer with “MuxMeet Windows” (Pause), Windows remains in " Extended Mode" until you press "Windows key + P" on the PC/Llaptop to select the "PC screen only"...

  • Page 32: Mac Os Pc/Laptop With Dongle

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.3.4 MAC OS PC/Laptop with Dongle The minimum macOS operating system required is 10.9. MuxMeet Share Dongle-H1 (HDMI dongle, model: 500827) Plug the USB port and HDMI port of MuxMeet Share Dongle-H1 to PC/Laptop/MacBook. USB port for power and HDMI for Press the button when the LED indicator is solid white.
  • Page 33 _________________________________________________ MuxMeet Share Base-1 Operation Manual Or you can download the application from the web interface, by connecting the MacBook to the same network as MuxMeet Share Base-1. Connect your Mac to the Wi-Fi network displayed on the Home screen, or connect to the LAN using a network cable.
  • Page 34 _________________________________________________ MuxMeet Share Base-1 Operation Manual Click the button “Start Sharing” in Mac. When the window color is solid red, the desktop is mirroring to the main screen. Click the “Stop Sharing” button to stop mirroring. The window color shows green again. You can minimize the APP- window.

  • Page 35: Operations For Apple Macos, Macbook - Extended Screen

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.3.6 Operations for Apple MacOS, MacBook – Extended Screen Click the icon in App to open/close “options”. “Options”: • Extended Screen: Transmits the Extended desktop (“Use a Separate Display”) only via AirPlay, when activated for Display on MuxMeet-macOS.

  • Page 36: Quad View Mirroring

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.3.7 Quad view mirroring: MuxMeet Share Base-1 Base unit can mirror 4 sources onto a main display simultaneously, and supports PC/Laptops and mobile devices. 5.3.8 Mobiles Devices Sharing on Android devices Open the “MuxMeet Share” application.
  • Page 37 _________________________________________________ MuxMeet Share Base-1 Operation Manual Select the Base unit you want to connect, enter password and mirror. After completing the pairing, it shows OSD “***” on the home page. For example, if we connect it to a HUAWEI-PLA-AL00, it shows a “HUAWEI-PAR-AL00” on screen, as shown below.
  • Page 38 Sharing on iOS devices With AirPlay technology, the user can stream his screen or music via wireless connectivity to the Base unit. Connect your iOS device to the same Wi-Fi network as MuxMeet Share Base-1. For iOS devices, click the Airplay icon on your Apple device and select the target MuxMeet Share Base-1 to start mirroring to the main screen.

  • Page 39: Miracast On Android Devices And Win10 Pc/Laptops

    _________________________________________________ MuxMeet Share Base-1 Operation Manual It will show OSD on home screen after connecting successfully. 5.3.9 Miracast on Android Devices and WIN10 PC/Laptops Note: Miracast function is available only if MuxMeet Share Base-1 is set to “wireless infrastructure mode”. Android Devices Steps shown below: Make sure the Wi-Fi or WLAN is enabled.
  • Page 40 Note: under Security Level 1 mode, there is no need to enter password to connect. Under Security level 2 and Security level 3 mode, you will need to enter the password displayed on the MuxMeet Share Base-1 home. After entering the password, it will show your mobile content on the display.
  • Page 41 Note: under Security Level 1 mode, there is no need to enter password to connect. Under Security level 2 and Security level 3 mode, you will need to enter the password displayed on the MuxMeet Share Base-1 home. After entering the password, it will show your mobile content on the display.

  • Page 42: Chromecast On Pc

    5.3.10 Chromecast on PC MuxMeet Share base-1 supports Chromecast function on WIN 7 and WIN 10 PCs/Laptops. PC/Laptop and MuxMeet Share Base-1 unit need to be in the same LAN network to start casting content onto the screen via Chromecast.
  • Page 43 _________________________________________________ MuxMeet Share Base-1 Operation Manual Find target Base unit SSID as shown below. Then click to connect. There are three cast options to choose from: Cast tab, Cast desktop, and Cast file. © MuxLab Inc. 2022 Page 43 94-000977-A/SE-000977-A...

  • Page 44: Preview Window

    INDOW With a touch screen or mouse connected to MuxMeet Share Base-1, you can click the arrow (2) to show the small preview windows on the right edge of the screen, or to hide them if they are annoying. Once the preview windows are activated, you will see live images (1) of all connected transmitters.

  • Page 45: Whiteboard & Annotation

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.5 W & A HITEBOARD NNOTATION Whiteboard and Annotation requires an HID compatible device, such as interactive white board or interactive touchscreen. It is easy to use, makes collaboration in your business more productive and effective: documents can be easily written, edited, captured, and shared.

  • Page 46: Whiteboard

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.5.1 Whiteboard Click on the icon to enter the white Whiteboard page. You can create free drawings with your finger via touchscreen, or mouse (multitouch capability). Use the toolbar to select one of the following functions.
  • Page 47 _________________________________________________ MuxMeet Share Base-1 Operation Manual Tool bar 2 Undo: one step backward in changes Redo: one step forward in changes Erase part of drawings or annotation, change erase diameter with a longer tap Clear the entire drawing/writing on the screen...

  • Page 48: Annotation

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 5.5.2 Annotation Click on icon to enter the Annotation function. Use the toolbar to select one of the following functions. Icons Function Tool bar 1 Undo: one step backward in changes Redo: one step forward in changes...
  • Page 49 _________________________________________________ MuxMeet Share Base-1 Operation Manual Draw basic geometric shapes Tool bar 1 Close Whiteboard to go back to the Home screen, actual project can be saved on local storage (WMN) Close Whiteboard to go back to the Home screen,...

  • Page 50: Web Setting Management Configuration

    _________________________________________________ MuxMeet Share Base-1 Operation Manual ETTING ANAGEMENT ONFIGURATION Connect Base unit ID & Password or LAN IP onto PC/Laptop, to enter Wi-Fi IP browser page to configure settings of Base unit. The “MuxMeet Windows.exe” and “MuxMeet Windows-Pro.exe” for windows PC/Laptop, “MuxMeet Windows-macOS.app”...
  • Page 51 _________________________________________________ MuxMeet Share Base-1 Operation Manual The main interface of Setting is shown below, including Network settings, Display & Audio, Moderator control, System settings, Security settings, Firmware upgrade, Other settings, About device. © MuxLab Inc. 2022 Page 51 94-000977-A/SE-000977-A...

  • Page 52: Network Settings

    ETWORK SETTINGS 6.1.1 Wireless network To take full advantage of the MuxMeet possibilities, MuxMeet Share Base-1 should be properly integrated in the organization’s network (company/university/school). This wizard allows users to create a custom configuration for integration of MuxMeet Share Base-1 into the existing wireless infrastructure in larger organizations.
  • Page 53 6.1.1.2 Wireless Direct Mode After Factory Reset, MuxMeet Share Base-1 unit starts up in the “Wireless direct mode” configuration, where the Base unit creates its own wireless access point, which all transmitters use to connect. This is typical for a quick setup of small group meetings.
  • Page 54 _________________________________________________ MuxMeet Share Base-1 Operation Manual connect to the access-point of MuxMeet Share Base-1, while Staff can also connect to the Base unit via Wi-Fi, or via a LAN connection to their corporate network. Stand-Alone Connection The internal Wi-Fi access Point of MuxMeet Share Base-1 is active .
  • Page 55 _________________________________________________ MuxMeet Share Base-1 Operation Manual • Frequency: Click to select 2.4 GHz, or 5 GHz Wi-Fi frequency. Default is 5 GHz. • Channel: Click to select the Wi-Fi channel. Default is 5 GHz, Auto. If the Wi-Fi channel is changed, no new pairing of the Dongle is necessary.
  • Page 56 “Guest” network for external visitors and a wired “Staff” network for their employees. The segmented Dual Network of MuxMeet Share Base-1 provides two separated routing ways to connect to the Base unit at same time. Guest-users are not able to access any resource on the company network.
  • Page 57 Internet access. The actual received signal strength from Guest network is shown in the Home screen of MuxMeet Share Base-1: Follow the instructions of the configuration wizard for “Wireless infrastructure mode”. When pairing the Dongles, by plugging the Dongle in the USB port of the Base unit, it will automatically pair to the associated access point of Guest or Staff Wi-Fi and NOT to MuxMeet Windows.
  • Page 58 _________________________________________________ MuxMeet Share Base-1 Operation Manual Click “Next step” to edit or change Guest network SSID and Staff network SSID. After submitting successfully, please re-pair Dongle with Base unit. “Dongle connects to Base unit via LAN.” Choose a LAN network which is used for the company staff users.
  • Page 59 _________________________________________________ MuxMeet Share Base-1 Operation Manual Select Dongle SSID: choose the same LAN network which Base unit connects, to pair the Dongle. Password: enter password of the LAN network. See picture below: Click “Next step” to edit or change Guest network SSID and Staff network SSID.
  • Page 60 _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.1.1.4 LAN Infrastructure Mode In this configuration the built-in Wi-Fi access point of MuxMeet is disabled: The Dongle and/or the mobile devices can connect to the secured wireless access point of the company network. The Base unit of MuxMeet is hard-wired connected via LAN to the Ethernet of the Company network.
  • Page 61 _________________________________________________ MuxMeet Share Base-1 Operation Manual Click “Next step” to edit or change Guest network SSID and Staff network SSID. After submitting successfully, please re-pair Dongle with Base unit. © MuxLab Inc. 2022 Page 61 94-000977-A/SE-000977-A...

  • Page 62: Ethernet

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.1.2 Ethernet Configure the Ethernet settings. MuxMeet Share Base-1 has 2 LAN ports. If the Base unit is connected to LAN with 1 or 2 cables, you can configure from the below tab. © MuxLab Inc. 2022...

  • Page 63: Auto Change Password

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.1.3 Auto change password The password remains unchanged for all participants of the meeting, while at least one Dongle or a Wi-Fi network of a mobile device is connected with the Base unit. After the user is disconnected, a configurable time runs.

  • Page 64: Display & Audio

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.2 D & A ISPLAY UDIO 6.2.1 HDMI HDMI Resolution Select the resolution of the HDMI output on the Base unit. Existing HDMI output resolution is shown below: • Auto • 3840x2160 @30Hz •...
  • Page 65 _________________________________________________ MuxMeet Share Base-1 Operation Manual HDMI CEC The Base unit supports CEC functions, if the connected display also supports CEC. Note: if you find that HDMI CEC doesn’t work, you need to check whether the monitor used also supports CEC, since some brand models do not.

  • Page 66: Audio

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.2.2 Audio Audio Choose audio output: Jack: output only 3.5mm Jack audio. HDMI: output only HDMI audio. Jack & HDMI (Default): output 3.5mm Jack & HDMI audio © MuxLab Inc. 2022 Page 66 94-000977-A/SE-000977-A...

  • Page 67: Airplay Screen Quality

    _________________________________________________ MuxMeet Share Base-1 Operation Manual Volume User can select volume of display from 0 to 100. 6.2.3 Airplay screen quality Click to select the image quality when transmitting from Apple device via “AirPlay” mode. © MuxLab Inc. 2022 Page 67...

  • Page 68: Screen Display Id

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.2.4 Screen display ID • Show device name and password when mirroring: Name (ID) and Wi-Fi-password can be shown or hided on the top status-line of main screen. • Show PCs user name when mirroring.

  • Page 69: Home Screen Background Image

    6.2.5 Home Screen background image When powering MuxMeet Share Base-1, the start screen will be displayed. User can change the background image of Home screen. Search for an image (jpg, bmp, png, gif with resolution 1920x1080p) from a suitable directory and select to activate.
  • Page 70 _________________________________________________ MuxMeet Share Base-1 Operation Manual If you do not click the icon, the preview window bar will be minimized. • Real time preview If clicking on the icon, the preview window will show a real time preview. If not clicking, the preview window will only shows a static picture.
  • Page 71 _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.3.1.1 Screen Layout Under the "Multiview Layout" option, it is possible to select a predefined layout for the multi view. 1. Full screen 2. Dual Screen 3. Three Split Screen 4 Equal Split Screen 5.
  • Page 72 _________________________________________________ MuxMeet Share Base-1 Operation Manual © MuxLab Inc. 2022 Page 72 94-000977-A/SE-000977-A...

  • Page 73: System Settings

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.4 S YSTEM SETTINGS 6.4.1 Buttons: Show Device name, MAC Address, Serial Number, Device Version, Device Status, Last Action, Item Operate. Paired Shows properties of connected Dongles and allows management this page. © MuxLab Inc. 2022...

  • Page 74: Date & Time

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.4.2 Date & Time Includes Automatic date & time, Set date, Set time, Select time zone. • Automatic date & time: Check to use a NTP time server to provide time as system time.

  • Page 75: Auto Standby

    6.4.3 Auto standby If the Auto Standby mode is activated, MuxMeet Share Base-1 will automatically switch to power saving mode after a selectable time period that the last Dongle was unplugged, or Wi-Fi of a mobile unit was disconnected, or there is no operation at the system level.

  • Page 76: Language

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.4.4 Language Select an installed display language. © MuxLab Inc. 2022 Page 76 94-000977-A/SE-000977-A...

  • Page 77: Reset

    Do a factory reset to restore a unit to the default settings of a new unit. 6.4.6 Configuration File The Configuration File is a packaged file which contains all the configuration parameters of the MuxMeet Share Base-1. This file can be downloaded and copied to multiple devices that need to use the same configuration.

  • Page 78: Serial Port Settings

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.4.7 Serial Port Settings To configure support for telnet and RS-232 commands. © MuxLab Inc. 2022 Page 78 94-000977-A/SE-000977-A...

  • Page 79: Telnet Switch

    6.5.1 Security level Based on user requirements, three different security levels can be set in the menu of MuxMeet Share Base-1, to satisfy different security requirements, according to different security sensitive environments or security policies. A security level is a ©...

  • Page 80: Login Password

    _________________________________________________ MuxMeet Share Base-1 Operation Manual predefined set of settings. Click on the corresponding entry in the menu if you want to adjust the respective security features. The default setting is level 1. Level 1: normal security; maintains a normal security level for daily usage of a typical organization, such as in a classroom, regular meeting room, etc.

  • Page 81: Connection Password

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.5.3 Connection password Two type of password formats can be chosen to show on the Home screen. • 4-digits password, beginning with 0000 • 8-digits password © MuxLab Inc. 2022 Page 81 94-000977-A/SE-000977-A...

  • Page 82: Firmware Upgrade

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.6 F IRMWARE UPGRADE 6.6.1 Firmware Update To upload a local Firmware update file to the Base unit. 6.6.2 Automatic Upgrading Tick to choose upgrading from OTA via Internet or from local files. © MuxLab Inc. 2022...

  • Page 83: Other Settings

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.7 O THER SETTINGS 6.7.1 Auto create launcher Determines what happen when using a USB memory stick on a USB-port of the Base unit. The user can enable or disable that the Launcher program “MuxMeet” will be copied automatically onto the USB memory.

  • Page 84: About Device

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 6.8 A BOUT DEVICE Check the firmware version of the Base unit and web server version. © MuxLab Inc. 2022 Page 84 94-000977-A/SE-000977-A...

  • Page 85: Updating Muxmeet Windows

    _________________________________________________ MuxMeet Share Base-1 Operation Manual PDATING INDOWS An update of the firmware can be useful to take advantage of new features of MuxMeet or to fix known issues and bugs. MuxMeet includes two methods of updating. Updating by USB stick and webserver.
  • Page 86 _________________________________________________ MuxMeet Share Base-1 Operation Manual MAC OSX: Dongle/Launcher: firmware version can be shown in the ““MuxMeet Windows.app” program icon in MAC OSX status bar, by clicking the ““MuxMeet Windows” icon and select “About”, as shown below.’ Click “About” to check Dongle and Launcher program versions.
  • Page 87 _________________________________________________ MuxMeet Share Base-1 Operation Manual When mismatching occurs, please perform the following steps to update the firmware, as indicated in the message box. © MuxLab Inc. 2022 Page 87 94-000977-A/SE-000977-A...

  • Page 88: Upgrading Firmware Of Base Unit

    Note: The USB port can only support maximum 500mA. Please use a small power U-disk when upgrading USB drive. MuxMeet Share Base-1 recognizes the “update.img” file at a plugged-in USB stick automatically and starts the “Full Update” procedure. You can unplug the USB stick only within the first 10 seconds to stop the update, else please do not unplug the USB memory until the upgrade is complete.
  • Page 89 _________________________________________________ MuxMeet Share Base-1 Operation Manual Perform a “Factory Reset” when the firmware update is complete? Only when the associated “Release notes” are requiring an additional “Factory Reset“, perform it via the menu “System settings” / “Reset” on webserver console menu.

  • Page 90: Upgrading And Pairing Of Dongle

    ONGLE Plug the dongle to either of the two USB port of MuxMeet Share Base-1 to be updated. A message will automatically show up to indicate if the installed firmware of the Dongle is older and needs to be upgraded.

  • Page 91: Upgrading Launcher

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 7.4 U PGRADING AUNCHER Attention: The USB driver should be in FAT 32 format not NTSC format. After upgrading the Base unit and Dongle, the Launcher should be written with the actual Launcher program for Windows, MAC, and Apps for mobile units.
  • Page 92 _________________________________________________ MuxMeet Share Base-1 Operation Manual Method 2: Via WIFI Connect the PC/Laptop to MuxMeet Share Base-1’s SSID and enter the password in homepage, see below: Open Browser and enter WiFi IP: 192.168.43.1:8000. Click to enter “Launcher” download webpage, shown below: Choose and click Windows or MAC Launcher to download.

  • Page 93: Clean Left-Over Files Of Older Versions Of Launcher Program In Laptop

    _________________________________________________ MuxMeet Share Base-1 Operation Manual Run the program to start sharing. Two methods to execute the launcher for a first time user • Copy the program to PC/Laptop and click to execute it to share your PC/Laptop screen. •...

  • Page 94: Wifi Recommendation Setting

    _________________________________________________ MuxMeet Share Base-1 Operation Manual 8 WIFI R ECOMMENDATION ETTING 8.1 C WIFI HECK THE CONFIG ON BASE UNIT Please use a WIFI analyzer software to place it at the same place as the Base unit. Check the WIFI environment, in order to select a clean or unused WIFI frequency channel for 2.4GHz and 5Hz.

  • Page 95: Trouble Shooting

    _________________________________________________ MuxMeet Share Base-1 Operation Manual ROUBLE HOOTING Here you may find some fundamental problems and possible causes during the usage of “MuxMeet Share Base-1”. Locate the problem you’ve encountered in the table below and apply the solution. Problem Cause Solution Using “MuxMeet Share for Android”...
  • Page 96 _________________________________________________ MuxMeet Share Base-1 Operation Manual Problem Cause Solution • Avoid placing the Base unit in (metal) cabinets, suspended ceilings, under tables or in adjoining rooms. • When you are using “MuxMeet There are 2 possibilities to load the Share” for the first time on your Launcher program, see chapter 7.4.
  • Page 97 _________________________________________________ MuxMeet Share Base-1 Operation Manual Problem Cause Solution • The display cable (HDMI) is not Re-insert the display cable to the correctly connected. display and the Base unit. • The displays are switched off. Switch on the display. •...
  • Page 98 _________________________________________________ MuxMeet Share Base-1 Operation Manual Problem Cause Solution Volume is set to OFF. Adjust level in menu configuration MuxMeet Share Base-1 console on webserver settings. The volume level is set too low in the Increase the volume in the "MuxMeet options of the "MuxMeet Share"...
  • Page 99 Operating System Requirement is Update to the later OS Android 2.3 and later If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International). © MuxLab Inc. 2022...
  • Page 100 MuxLab Inc. 2321 Rue Cohen Montreal, Quebec Canada H4R 2N7 Tel.: +1 (514) 905-0588 Fax: +1 (514) 905-0589 Toll Free (North America): 877 689-5228 URL: www.muxlab.com E-mail: info@muxlab.com...

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