Samsung SM-A025M User Manual
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Samsung SM-A025M User Manual

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USER MANUAL
SM-A025M
SM-A025M/DS
English. 11/2020.
Rev.1.0
www.samsung.com

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  • Page 1 USER MANUAL SM-A025M SM-A025M/DS English. 11/2020. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Multi window Samsung account Samsung Notes Transferring data from your previous Samsung Members device (Smart Switch) Calendar Understanding the screen Reminder Notification panel Radio Entering text Voice Recorder My Files Clock Calculator Sharing content Smart View Samsung Global Goals Google apps...
  • Page 3 Sound quality and effects About phone Separate app sound Notifications Display Appendix Wallpaper Troubleshooting Themes Removing the battery Lock screen Smart Lock Biometrics and security Face recognition Privacy Location Accounts and backup Samsung Cloud Google Advanced features Motions and gestures Dual Messenger...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.

  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker Proximity/Light sensor SIM card / Memory card Front camera tray Volume key Side key Touchscreen Earphone jack Multipurpose jack (USB Type-C) GPS antenna Rear camera Flash NFC antenna (NFC-enabled models) Main antenna Speaker Microphone...
  • Page 11 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 12 Basics Hard keys Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Side key • Press twice to launch the app or feature you set. • Press simultaneously to capture a screenshot. Side key + Volume Down key •...

  • Page 13: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 14 Basics Quick charging Launch the Settings app, tap Device care → Battery → Charging, and then activate the feature you want. • Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging. • While charging, you cannot activate or deactivate this feature. •...

  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 16 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 17: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 18 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 19: Turning The Device On And Off

    Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device.

  • Page 20: Initial Setup

    Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com.

  • Page 21: Transferring Data From Your Previous Device (Smart Switch)

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
  • Page 22 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 23: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position. Swiping Spreading and pinching...
  • Page 24 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 25 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.
  • Page 26 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 27 Basics Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 28 Basics • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 29 Basics Icon Meaning EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected LTE network connected Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level...

  • Page 30: Notification Panel

    Basics Screen capture Capture a screenshot while using the device. Press and hold the Volume Down key and the Side key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features. Notification panel When you receive new notifications, indicator icons appear on the status bar.
  • Page 31 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Quick setting buttons Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.

  • Page 32: Entering Text

    Basics Controlling nearby devices Launch quickly and take control of nearby connected devices on the notification panel. Open the notification panel and tap Devices. Nearby connected devices will appear. Select a nearby device to control it. Entering text Keyboard layout A keyboard appears automatically when you enter text.
  • Page 33 Basics Changing the keyboard On the navigation bar, tap to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
  • Page 34 Basics Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste.

  • Page 35: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.

  • Page 36: Phone

    Apps and features Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps.
  • Page 37 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 38 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.

  • Page 39: Contacts

    Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate...
  • Page 40 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. •...

  • Page 41: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.

  • Page 42: Internet

    Apps and features Deleting messages Tap and hold a message to delete, then tap Delete. Changing message settings Launch the Messages app, tap → Settings. You can block unwanted messages, change notification settings, and more. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

  • Page 43: Email

    Apps and features Using secret mode If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages. → Turn on Secret mode. Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode.

  • Page 44: Camera

    Apps and features Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, →...
  • Page 45 Apps and features to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail...
  • Page 46 Apps and features Using zoom features Select or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : The wide-angle camera lets you take basic photos or record normal videos. •...
  • Page 47 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap PHOTO and tap to take a photo. Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 48 Apps and features Live focus mode The camera allows you to capture photos where the background is blurred and the subject stands out clearly. On the shooting modes list, tap MORE → LIVE FOCUS. Drag the background blur adjustment bar to adjust the blur level. When Effect Ready.
  • Page 49 Apps and features Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. •...
  • Page 50 Apps and features Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Smart selfie angle: Set the device to automatically switch to a wide-angle selfie when there are more than two people in the frame.

  • Page 51: Gallery

    Apps and features • Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera. • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. •...
  • Page 52 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Modify the image. Share the image with others. Add the image to favourites. Delete the image.
  • Page 53 Apps and features Viewing videos Launch the Gallery app select a video to play. To view other files, swipe to the left or right on the screen. More options Capture the current Create an animated GIF. screen. Switch to the pop-up Change the screen ratio.
  • Page 54 Apps and features Stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. Launch the Gallery app, tap Stories, and then select a story. To add or delete images or videos, select a story and tap Story album →...

  • Page 55: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.

  • Page 56: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Enter text using the keyboard.

  • Page 57: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 58: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 59: Radio

    Apps and features Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Scan and save available stations Record audio from the FM radio.

  • Page 60: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.

  • Page 61: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth.

  • Page 62: Smart View

    Apps and features Shared album Create a shared album to share photos or videos with others, and download your files whenever you want. Launch the Gallery app and select an image. → Shared album. Select an album to share. If there is no album to share, tap Create shared album and follow the on-screen instructions to create an album.

  • Page 63: Samsung Global Goals

    These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.

  • Page 64: Introduction

    Settings Introduction Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 65: Wi-Fi

    Settings • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 66 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 67: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 68: Nfc And Payment (Nfc-Enabled Models)

    Settings Launch the Gallery app and select an image. → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 69 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate Touch the NFC antenna area on the back of your device to the NFC card reader.

  • Page 70: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 71: More Connection Settings

    Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. Alternatively, tap on the mobile hotspot screen and scan the QR code with the other device. If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot and deselect Hide my device.

  • Page 72: Sounds And Vibration

    Settings Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → →...

  • Page 73: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice.

  • Page 74: Display

    Settings • Do not disturb: Set the device to mute all sounds except for allowed exceptions. • Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap See all → →...

  • Page 75: Wallpaper

    Settings • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. • Screensaver: Set the device to launch a screensaver when the device is charging. Some features may not be available depending on the model. Wallpaper Change the wallpaper settings for the Home screen and the locked screen.

  • Page 76: Smart Lock

    Settings • Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. • FaceWidgets: Change the settings of the items displayed on the locked screen. • Contact information: Set the device to show contact information, such as your email address, on the locked screen.

  • Page 77: Face Recognition

    • Google Play system update: View the Google Play system version and check for updates. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
  • Page 78 Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition: •...

  • Page 79: Privacy

    • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customisation Service. • Advanced: Configure advanced settings for privacy.

  • Page 80: Location

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 81: Samsung Cloud

    Settings Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later. Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices.

  • Page 82: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. • Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side for more information.

  • Page 83: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. •...

  • Page 84: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 85: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

  • Page 86: Memory

    Settings Memory On the Settings screen, tap Device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now. Security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care →...

  • Page 87: General Management

    Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.

  • Page 88: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 89: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence.

  • Page 90: Appendix

    Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 91 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 92 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 93 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 94 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...

  • Page 95: Removing The Battery

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 96 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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