Faults and what to do about them.
en
Display
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Other displays
Error E:XXX
Faults and what to do about them.
Faults
Water is leaking from the
machine.
The appliance is not filling
with water.
The dispenser is empty
and the fill level indicator
is not flashing.
The wrong detergent/
fabric softener has been
poured into the
dispenser(s).
Detergent/fabric softener
has congealed in the
dispensers.
The door will not open.
The programme does not
start.
The drum briefly jerks or
judders after the
programme has started.
The water is not draining.
Water is not visible in the
drum.
62
Cause/remedy
Off: Wi-Fi is switched off and the appliance is not connected to your home
network.
Flashing: The appliance is trying to connect to your home network.
Lit: Wi-Fi is switched on and the appliance is connected to your home
network.
Switch off the appliance, wait for five seconds and then switch it on again. If
the display appears again, call the after-sales service.
Cause/remedy
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
■
Have you pressed the Ü button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
■
Is the drawer cover/connector dirty? Cleaning ~ Page 47
■
Has the detergent drawer been pushed in correctly? Insert correctly.
■
~ Page 57
Dispenser(s):
Empty and clean.
1.
2.
Refill. ~ Page 45
Clean and refill the dispensers.
The safety function is activated. Stop the programme? ~ Page 43
■
Is the w childproof lock activated? Deactivate. ~ Page 42
■
Is $ selected (Rinse Stop = no final spin)? ~ Page 43
■
Can the door only be opened by the emergency release? ~ Page 60
■
Have you pressed the Ü or Ready in button?
■
Is the door closed?
■
Is the w childproof lock activated? Deactivate. ~ Page 42
■
Not a fault – the internal motor test may cause the drum to jerk or judder
briefly when the wash programme starts.
Is $ selected (Rinse Stop = no final spin)? ~ Page 43
■
Clean the drain pump. ~ Page 58
■
Clean the drain pipe and/or the drain hose.
■
Not a fault – the water is below the visible area.