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After-sales service
en
Faults
YES appears on the dis-
play in reload mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Stop. Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
■
4
After-sales service
If you cannot correct the fault yourself,
A f t e r - s a l e s s e r v i c e
(see section, Faults and what to do
about them) ~ Page 25, please
contact our after-sales service. ~
Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
Product number
You can find this information,
*depending on the model:
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
28
Cause/remedial action
The washing machine door is unlocked. It is possible to add laundry.
Production number
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