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QUICK REFERENCE GUIDE
MiVoice 6920 IP Phone
Getting started
Programmable Keys
Up to 18 programmable keys,
a maximum of six
programmable keys per page.
Contacts
Displays
a list of your
contacts.
Call History
Displays a list
of missed,
outgoing and
received calls.
Voicemail
Provides
access to
your voicemail
service.
Settings
Provides
services and
options that
allow you to
customize
your phone.
Navigation/Select
Volume
Multi-directional navigation
Adjusts the
keys are used to navigate
volume for
through the phone menu.
the ringer,
Press the center button
handset,
to select menu options and
speaker,
perform various actions.
and headset.
On the Home screen,
the left and right navigation
keys can be used to access
the additional pages of
programmable keys.
Copyright © 2019 Frontier Business. All rights reserved.
Softkeys
Four state-
sensitive softkeys.
Goodbye
Ends active
calls and used
for exiting menus.
Redial
Displays Call
History with a list
of outgoing calls.
Hold
Places an active
call on hold or
resumes a call
from hold.
Mute
Mutes/unmutes
all outgoing audio
from headset,
handset or
speaker.
Speaker/Headset
Toggles the phone's audio between speaker
and headset. If you are using a DHSG/EHS headset,
ensure that the headset jack adapter is removed
from the headset port. See the Mitel MiVoice 6920
IP Phone Installation Guide for more details.
Warning!
The headset port is for headset use only. Plugging
any other devices into this port may cause damage
to the phone and will void your warranty.
Basic call handling
Making a call
1. Lift the handset or press the
dial the number.
2. Press the Line programmable key and dial
the number.
Ending a call
Place the handset back in its cradle, press the End Call softkey, or press the
key.
Answering a call
Lift the handset or press the
Redialing
Press the Redial softkey once or as
the displayed on the Home screen
or
Press the
key once to access the Call History application that
displays a list of recently dialed numbers. Use the up and down navigation keys
to scroll through the entries and either press the Select button or Dial
softkey to redial the selected number.
Muting
Press the
key while on an active call to mute the microphone for your ,
headset, or speaker. Press the
Holding and resuming
1. To place an active call on hold, press the
displays on the the respective Line key.
2. To resume the call, press the
Note: For details on all the available features and options, refer to the Mitel MiVoice
6920 IP Phone User Guide.
key, and
key for handsfree operation.
key twice to call the last dialed number
key again to unmute the audio.
key. A
(hold) icon flthat
key again or press the respective Line key.
01

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Summary of Contents for MiVoice 6920

  • Page 1 Note: For details on all the available features and options, refer to the Mitel MiVoice 6920 IP Phone User Guide. Copyright © 2019 Frontier Business. All rights reserved.
  • Page 2 The Contacts application stores personal phone book and directory. The Mitel Home screen displays status indicators, your user directory number, avatar, MiVoice 6920 IP Phone supports a localized personal directory as well as the last dialed number, time, date and list of programmable softkeys.
  • Page 3 Note: For security reasons, the password can be enabled only from the user login screen. or Press the Delete softkey to delete the entry from your Call History. Note: For additional visual voicemail functions, refer to the Mitel MiVoice 6920 IP Phone User Guide. Advanced call handling Voicemail...
  • Page 4 (if enabled by your System Administrator). For 2. Press the Add User softkey. The active call is placed on hold. more information, please refer to the Mitel MiVoice 6920 IP Phone User Guide. 3. Enter the conference target’s number.