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Jingl User Guide
April 21, 2020
App Introduction
Jingl, by Salient Solutions is a Transaction Surcharge calculator app designed for Albert
terminals supplied to merchants by the Commonwealth Bank of Australia (CBA). You can
download and use Jingl if you have an Albert terminal. Go to App Bank™ on your terminal
and search for "Jingl".
Jingl provides a fast and easy way to add your
transaction surcharges to the final balance
payable by your customers prior to payment. So,
Jingl does not process your transaction. Your
transactions are still processed by CBA through
Albert's payment system.
Jingl is designed to be configured on the terminal
and, if merchants have multiple terminals,
synchronise with other terminals to ensure
consistent fee application. See " S ynchronising
Terminals " .
This document is a quick start guide for
merchants users.
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Table of Contents
Summary of Contents for Salient Jingl
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Page 1: App Introduction
© terminals supplied to merchants by the Commonwealth Bank of Australia (CBA). You can download and use Jingl if you have an Albert terminal. Go to App Bank™ on your terminal and search for “Jingl”. Jingl provides a fast and easy way to add your ... -
Page 2: Table Of Contents
Payment Type 8 How is the rate calculated ? 9 Rate 9 Minimum Accepted Amount 9 Refreshing Terminals 9 Printing a Tax Invoice 10 Jingl Roadmap and feedback 10 Copyright © 2019 Salient Solutions.. All rights reserved. ... - Page 3 (01. Jingl Keypad Screen) 1. GST Purchase Status : The default GST status of the purchase to be calculated. Merchants can change the default status from the jingl merchant portal at www.getjingl.com 2. Entered Purchase Amount : The amount entered by the merchant to calculate ...
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Page 4: Using The Keypad
4 Using the Keypad When the Jingl app is running, it is ready for a merchant to enter an amount to calculate. Jingl can host up to 3 different payment methods that are supported by Albert terminals. Note that the “No Fee” button is always present so the merchant has the option to not ... -
Page 5: Customer Payment Type Buttons
● The amount to be processed. ● Which payment method to apply. ● The rate that is being applied. The merchant must select the payment type in order for Albert to process that amount. Copyright © 2019 Salient Solutions.. All rights reserved. ... -
Page 6: Jingl Menu
6 Jingl Menu Whilst in the Jingl keypad screen, you can see Jingl’s menu options by pressing the Albert menu button, on the underside of the terminal, (or double finger swipe-down). ○ Jingl Settings : Configure the merchant Surcharge settings (aka “Surcharge ... -
Page 7: Jingl Settings
From this screen, the merchant can ○ User Id : Use this id to login to Jingl on Albert terminals, and the merchant portal. ○ Status : The current state of their account which may indicate “Active” or other ... -
Page 8: Adding And Editing Rules
(Instructions on Albert’s passcode is on pages 14-15 of the A lbert user guide ) . Jingl only allows 3 surcharge rules at this time. To access this feature of Jingl : 1. From the Jingl Keypad screen, press the menu button 2. Select “Jingl Settings” ... -
Page 9: How Is The Rate Calculated
Surcharge rates are usually based on a percentage, but you may choose a fixed rate. This setting tells Jingl whether the rate you want to charge is a percentage or a fixed fee. Be mindful of the ACCC ban on excessive surcharges. The Jingl App provides some guidance ... -
Page 10: Printing A Tax Invoice
Merchants can produce a tax invoice with Jingl after a successful transaction has been processed by Albert. Note that the merchant must supply their ABN during registration, or update it on the merchant portal. The Jingl app will instruct the merchant how to add this if it’s not available on the terminal. ...
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