SmartOne CDL-200L User Manual

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Summary of Contents for SmartOne CDL-200L

Page 1 User Manual...
Page 2 The skyline is getting smarter Scan the following QR Code for the digital PDF version of this User Manual, plus additional onboarding tools: SMART COMMUNITY USER MANUAL...
Page 3: Table Of Contents
Contents Some of the features listed below may not be available in your community at this time 1.0 Overview 1.1 Wall pad 1.2 Wall pad home screen 2.0 Visitor Access 3.0 Visitor Log 3.1 Viewing recorded images 3.2 Deleting recorded images from main visitor log screen 4.0 Concierge (if available in your community) 4.1 Calling the concierge 4.2 Receiving a call from the concierge...
Page 4: Overview
Overview 1.1 Wall pad LCD Touch Screen Speaker Power Switch SMART COMMUNITY USER MANUAL...
Page 5: Wall Pad Home Screen
1.2 Wall pad home screen Wall Pad Home Screen. VISITOR LOG CONCIERGE View and manage the Call the Concierge captured images of visitors AWAY STAY Set the ‘Away Mode’ security setting Set the ‘Stay Mode’ security setting NOTICE APPS View and manage posted notices Installed apps EMERGENCY CAMERAS...
Page 6: Visitor Access
Visitor Access The SmartONE solution is a video phone system, which allows video phone calling from select entrances throughout the community. When a visitor calls your suite from the main lobby or one of the select entrances, the wall pad will display the visitor and the control options shown below.
Page 7: Visitor Log
Visitor Log Pressing the Visitor Log icon on the home screen will allow you to view and manage the recorded images of visitors. View and manage the saved images of visitors. 3.1 Viewing recorded images There will be a timestamp shown for images that are saved on the current day, and the date and timestamp will be shown for images that were saved on previous days.
Page 8: Concierge (If Available In Your Community)
Concierge (if available in your community) 4.1 Calling the concierge If your community has a designated concierge desk, touch the ‘Concierge’ icon on the main screen, or press the ‘Concierge’ icon at bottom of the wall pad to call them. 4.2 Receiving a call from the concierge When a call is received from the concierge, the wall pad rings and displays a message ‘Concierge Calling’...
Page 9: Suite Security And Alarm
Suite Security and Alarm EMERGENCY ALARM Activates an emergency alarm in the suite. AWAY MODE Activates the ‘Away Mode’ security setting. STAY MODE Activates the ‘Stay Mode’ security setting. 5.1 Suite emergency alarm You can activate the suite emergency alarm by pressing the Emergency Alarm icon. When this alarm is activated, the suite will go into alarm mode and all paired smart phones will be notified of the emergency along with the concierge.
Page 10: Away Mode' Security Setting
5.2 ‘Away Mode’ security setting The ‘Away Mode’ icon is selected when you leave your suite and would like the security alarm activated. When the suite is in ‘Away Mode’, the home screen appears as shown below. Please note the green indicator circle at the bottom of the screen shows that the suite is in “Away Mode’.
Page 11 Returning home after ‘Away Mode’ has been set When you return home and the suite is in ‘Away Mode’, the wall pad will play an audible jingle to alert you that the suite security alarm is set. When you touch the wall pad, you can select ‘Dismiss’ to deactivate the Alarm. When the ‘Dismiss’...
Page 12: Stay Mode' Security Setting
5.3 ‘Stay Mode’ Security Setting The ‘Stay Mode’ security setting is selected when you are home and would like the security system activated. When the suite is in ‘Stay Mode’, the home screen appears as shown below. Please note the orange indicator circle at the bottom showing that the suite is in ‘Stay Mode’. You can set ‘Stay Mode’...
Page 13: Setting And Viewing Alarm Settings On The One! App
5.4 Setting and viewing alarm settings on the ONE! app The alarm may be set to ‘Away’ or ‘Stay” mode by selecting the appropriate icon on the home screen of the ONE! app. The alarm condition of the suite is indicated by the small circle at the top of the app screen. The picture below is the ONE! app showing a suite that is in ‘Away’...
Page 14: Dismissing The Alarm
5.5 Dismissing the alarm When the suite is in Alarm Mode, the smartphones that are paired to the suite will be notified, as well as the concierge station. To stop the alarm, press the ‘Deactivate’ button located at the bottom of the emergency screen. Suite Emergency Screen Input your four-digit password to dismiss the alarm.
Page 15: Notices
Notices The Property Management Team will be sending community notices to your in-suite wall pad. The notice icon on the home screen has a counter to display the number of new messages you have received. Pressing the notice icon will launch the notice screen shown below. Selecting an individual notice will open the notice and mark it as read.
Page 16: Cameras
Cameras The camera screen allows you to view designated cameras throughout the community. View and manage the saved images of visitors. The left bar of the screen shows the cameras that are available for viewing. A camera may be selected by pressing its name on the list.
Page 17: Reviewing Photos
7.1 Reviewing photos You can select a picture to display as full size then use the left and right arrows to scroll through pictures. A selected image can be deleted by pressing the trash can icon. Review and Manage Captured Images Cameras may also be viewed from the ONE! app, but please note that the image capture function is not available from mobile devices.
Page 18: Apps
Apps The Apps screen contains the settings menu and various applications. You can navigate the screens in the apps area using the home and back buttons shown below. Apps Control Door Manual Settings User Account Apps Screen 8.1 Manuals Selecting the Manuals icon will display the screen below. Manuals may also be viewed in the ONE! app.
Page 19: Registering Your Smartphone
Step 2: Open the ONE! app 1. Create a user account by filling in the required information 2. You’ll receive an email from ‘SmartONE Solutions’ with a 6-digit security code 3. Enter in the security code field 4. Follow the prompts to set up your password 5.
Page 20: Settings
8.3 Settings Pressing the settings button and then selecting ‘User Configuration’ under the ‘Commax’ menu will display the screen below (Settings -> User Configuration -> Commax). Settings User Configuration 8.4 Reset User Data This function was created to clear the system when people move out of a suite and new people move in. This function will clear any saved pictures that have been stored on the wall pad, it will reset the security password for the wall pad to ‘1234’...
Page 21 Settings click on Language & input and then click on Language at the top. Once you are on the page, Please note – the remaining menu options are not functional for residents. Language Settings On the Language page, you can now change the language setting for your wall pad. Please note –...
Page 22: Security -> Away-Stay Setting
8.6 Security -> Away-Stay Setting This option allows you to adjust the settings related to the alarm in your suite. When selected, it will display the screen below. Screens to change the suite security system settings The settings for ‘Away’ and ‘Stay’ may be selected using the buttons at the top of the screen. You may edit these settings or launch the security system using the ‘Edit’...
Page 23: Thermostat (If Equipped)
8.7 Thermostat If your suite is integrated with HVAC thermostat controls the following describes how to control it. The thermostat(s) for your suite can be accessed by pressing the ‘Thermostat’ icon on the right edge of the home screen. The temperature displayed on the icon is the current suite temperature. If your home has multiple thermostats, there will be more than one icon displayed and you can set each thermostat independently.
Page 24: Security Password
8.8 Security password The below Security Code Entry Screen is where you would reset your suite alarm password should you have forgotten your number. You can access this screen by selecting the ‘Apps’ menu from the home screen and then Settings -> User Configuration -> Password. Security Code Entry Screen Simply enter a four-digit password twice to confirm your new security code.
Page 25: Amenity Booking
Amenity Booking The following section demonstrates how you can book any amenities that may be availablein your community. Below are some examples. ONE! App Home Screen My Booking Screen From the main page, click on Amenity and This screen also allows you to request it will take you to the next screen where a booking for a new amenity.
Page 26 Board Room Board Room Select Amenity Fill Details Here, you will see the list of all the Once you have selected an amenity, amenities available in your community fill in the details – Date and Time. and can select the amenity. SMART COMMUNITY USER MANUAL...
Page 27 Board Room Board Room Confirm Request Await Approval After selecting a date and time for your Once you confirm your request, the amenity booking, the screen will show screen will show the booking request you the booking details that have been has been sent to the property manager entered.
Page 28: Digital Door Lock
Digital Door Lock 10.0 Outside Body Name & Function NAME FUNCTION Keypad Enter the number when registering or changing password Battery warning light Turns on with an audible alarm when battery charge is low Smart fob input unit It is the place where smart fobs are recognized to open the door Outdoor Handle It is used to open or close doors from outside the suite Emergency power terminal...
Page 29 Inside Body Name & Function NAME FUNCTION Battery cover This cover protects the batteries and the registration button Interlocking pack Receive (CDL-447, optional) Registration button It is used to register or change password or smart fobs Mortise It is attached to the side of the door and closes or locks the door Dead bolt It locks the door by locking it on the door frame Latch bolt...
Page 30 It is used to open or close doors from outside the suite Emergency power terminal In case the battery is completely discharged, a 9V battery can be placed here to provide enough power to access the suite Model: CDL-200L SMART COMMUNITY USER MANUAL...
Page 31 Inside Body Name & Function NAME FUNCTION Battery cover This cover protects the batteries and the registration button Interlocking pack Receive (CDL-447, optional) Registration button It is used to register or change password or smart fobs Mortise It is attached to the side of the door and closes or locks the door Dead bolt It locks the door by locking it on the door frame Latch bolt...
Page 32 Locking/Double Locking your door from the inside Locking your suite from the inside Push the inside [double lock] button and the door will lock. Please note: access to your suite will still be granted to users with the correct PIN code or smart fob. Inside Double Locking your suite from the inside Push the inside [double lock] button for 3 seconds to lock the door from all...
Page 33 Setting up Access - PIN Numbers Step 1. Open the door and remove the battery cover to access the Registration button. Push the button until you hear a Beep sound. Inside Step 2. The [Keypad] will illuminate. Push the button Number 1. Outside Step 3.
Page 34 Setting up Smart Fobs Step 1. Open the door and remove the battery cover to access the Registration button. Push the button until you hear a Beep sound. Inside Step 2. The [Keypad] will illuminate. Push the button Number 2. Outside Step 3.
Page 35 Delete All Smart Fobs Step 1. Open the door and remove the battery cover to access the Registration button. Push the button until you hear a Beep sound. Inside Step 2. The [Keypad] will illuminate. Push button Number 7 to delete all smart fobs. Outside Step 3.
Page 36 Unlocking your suite door with Keypad Step 1. Touch smart lock to light up keypad. Enter your code. Outside Step 2. Push the [#] button and there will be a beep sound and the door will unlock. Outside As a safety precaution, you can input up to 20 numbers and as long as your PIN exists in the sequence of numbers the smart lock will still open when you press [ * ].
Page 37 Unlocking your suite door with the ONE! app Step 1. On the homepage of the ONE! app click on ‘Suite Door’. Once the screen loads press the ‘Unlock’ button. Outside Step 2. There will be a beep sound and the door will unlock.
Page 38 Tamper Alarm If there are 5 failed attempts to enter a PIN code or 5 failed attempts with a smart fob, the smart lock will seize operation and sound alarm for 1 minute. Battery Replacement Warning When the batteries run low, the battery icon light will illuminate and the smart lock will make a beeping sound. Do not mix used batteries and new batteries.
Page 39 Error Codes The digital door lock will flash numerical error codes on the keypad. The different error codes and their meanings are presented in the chart below. FLASHING N0. DESCRIPTION If there were 5 or more incorrect pin codes or FOB attempts, the smart lock alarm will sound and be disabled for one minute.
Page 40 Adjust Digital Door Lock Sound Volume See the steps below to raise or lower the volume of the sounds you hear when pressing the codes on your digital door lock. Please note - the door must be in the locked position, so you need to be outside your suite to adjust the volume setting.
Page 41: Troubleshooting
Troubleshooting 11.0 Additional support If there is an immediate issue where your suite wall pad or smart lock is not functioning, please contact your community’s Customer Care and an urgent support ticket will be launched immediately. For any additional assistance, please call your property manager. THE SKYLINE IS GETTING SMARTER...

This manual is also suitable for:

Cdl-200p