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Blue-Link™
Installation and
Setup Manual

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Summary of Contents for NEXIQ Technologies Blue-Link

  • Page 1 Blue-Link™ Installation and Setup Manual...
  • Page 2 Link source code is a confidential trade secret of IDSC Holdings LLC. You may not decipher or decompile Blue-Link software, develop source code for the Blue-Link, or knowingly allow others to do so. The Blue-Link and its documentation may not be sublicensed or transferred without the prior written consent of IDSC Holdings LLC.
  • Page 3: Safety Information

    For your safety, read this manual thoroughly before operating your Blue- Link™ unit. Your Blue-Link™ unit is intended for use by properly trained, skilled professional heavy-duty technicians. The safety messages presented below and throughout this user’s manual are reminders to the operator to exercise extreme care when using this test instrument.
  • Page 4: Safety Message Conventions

    An icon, when present, gives a graphical description of the potential hazard. Example: Risk of unexpected vehicle movement. • Block drive wheels before performing a test with engine running. A moving vehicle can cause injury. Blue-Link™ Installation and Setup Manual...
  • Page 5: Important Safety Instructions

    Accidents can occur when attention is not solely given to driving. Risk of unexpected vehicle movement. • Block drive wheels before performing a test with engine running. • Unless instructed otherwise, set parking brake and put gear selector in neutral or park. Blue-Link™ Installation and Setup Manual...
  • Page 6 • If vehicle has an automatic parking brake release, disconnect release mechanism for testing and reconnect when finished. • Do not leave a running engine unattended. A moving vehicle can cause injury. Save These Instructions Blue-Link™ Installation and Setup Manual...
  • Page 7: Table Of Contents

    Installation and Bluetooth Configuration....7 Installation Process Flowchart ..........8 Outline of the Installation Process .......... 9 Step 1: Install the Blue-Link™ Drivers and Utilities....10 Step 2: Install the Bluetooth Adapter ........21 Step 3: Install the Bluetooth Drivers........22 Additional Steps for Windows XP SP-2 ........
  • Page 8 Chapter 3: Preparing to Use the Blue-Link™ ....... 43 Step 4: Connect the Blue-Link™ to a Vehicle ....... 44 Step 5: Use the Bluetooth Connection Utility ......46 Step 6: Test the Connection to the Vehicle ......52 Step 7: Setting Up Diagnostic PC Applications ..... 55 Allison DOC™...
  • Page 9 Appendix A: Warranty and Service........65 Exclusive Warranty ............... 66 Exclusive Remedy ..............66 Return Materials Authorization (RMA) ........67 Return of Goods Policy ............70 Return Goods Authorization (RGA) Procedure ......70 Blue-Link™ Installation and Setup Manual...
  • Page 10 Blue-Link™ Installation and Setup Manual...
  • Page 11: Introducing The Blue-Link

    ® computers (PCs) to retrieve vehicle information using Bluetooth technology. Once configured, the Blue-Link™ interfaces with your PC, enabling you to use specific PC applications to perform vehicle diagnostics. This chapter introduces the Blue-Link™ and provides details regarding the wireless communication mode used to interface with your PC.
  • Page 12: Product Specifications

    • Introducing the Blue-Link™ Chapter Product Specifications The Blue-Link™ is configured with the following specifications: Feature Data Physical Dimensions 5.04" x 2.36" x 1.81" (128 mm x 60 mm x 46 mm) Weight 3.8 oz. (0.11 kg) Power Requirements 10 - 32 VDC @ 350 mA...
  • Page 13: System Requirements

    Bluetooth ® adapter • Must support WIDCOMM drivers, 1.4x and higher The Blue-Link™ has been qualified with the following Class 1 adapters: - Linksys USBBT 100 - Belkin F8T001 There are three optional cables: Blue-Link™ Adapter Cables Part Number...
  • Page 14: Wireless Connection

    Chapter Wireless Communication Wireless connectivity provides untethered operation, and that’s a bonus in a busy service bay. Blue-Link™ uses Bluetooth technology to provide this wireless communication between the Blue-Link™ and your NOTE: The Blue-Link™ does not support Integrated Bluetooth. If your PC has Integrated Bluetooth, your system has Bluetooth drivers installed and a built-in Bluetooth transceiver.
  • Page 15 This may result in dropped messages in situations requiring high bandwidth. NOTE: The Blue-Link™ is not intended for use with electronic control unit (ECU) reprogramming applications, which require both high throughput and critical timing.
  • Page 16 • Introducing the Blue-Link™ Chapter Blue-Link™ Installation and Setup Manual...
  • Page 17: Installation And Bluetooth Configuration

    Configuration Installation Process Flowchart, page 8 Outline of the Installation Process, page 9 Step 1: Install the Blue-Link™ Drivers and Utilities, page 10 Step 2: Install the Bluetooth Adapter, page 21 Step 3: Install the Bluetooth Drivers, page 22 Additional Steps for Windows XP SP-2, page 30...
  • Page 18: Installation Process Flowchart

    C o n n e c t io n S e t U p D ia g n o s t ic A p p lic a t io n s Figure 2.1 Process Flowchart Blue-Link™ Installation and Setup Manual...
  • Page 19: Outline Of The Installation Process

    Outline of the Installation Process Outline of the Installation Process Step 1: Install the NEXIQ Blue-Link™ drivers and utilities. Step 2: Install the Bluetooth adapter (e.g., the Linksys dongle). Step 3: Install the drivers for the Bluetooth adapter you are using.
  • Page 20: Step 1: Install The Blue-Link™ Drivers And Utilities

    • Installation and Bluetooth Configuration Chapter Step 1: Install the Blue-Link™ Drivers and Utilities Prior to using the Blue-Link™ it is necessary to install the required NEXIQ device drivers and utilities on your PC or laptop. These device ® ®...
  • Page 21 Step 1: Install the Blue-Link™ Drivers and Utilities Figure 2.2 Installation Welcome! Screen — If the program does not automatically start, access your CD- ROM drive through My Computer and double-click the SETUP.EXE file. Read the information displayed on the Welcome! screen, and click Next.
  • Page 22 Read all the information on this screen, then click I Accept. NOTE: If you do not agree to the terms, click I Decline. A message is displayed prompting you to confirm exiting the installation. Click EXIT SETUP. 12 Blue-Link™ Installation and Setup Manual...
  • Page 23 Step 1: Install the Blue-Link™ Drivers and Utilities The Backup Replaced Files? screen is displayed. Figure 2.4 Backup Replaced Files? Screen Do one of the following: — Click Yes if you wish to back up copies of files replaced during the installation.
  • Page 24 At the bottom of the screen, select the desired drive letter from the drop-down list. Double-click each directory to add to the path. Click OK to proceed. The program returns to the Select Backup Directory screen. Confirm the destination, then click Next. 14 Blue-Link™ Installation and Setup Manual...
  • Page 25 Step 1: Install the Blue-Link™ Drivers and Utilities Wait for the Ready to Install! screen to appear. Figure 2.6 Ready to Install! Screen NOTE: Be sure to disconnect all RP1210A adapters currently connected to the PC before proceeding with the installation.
  • Page 26 If Microsoft .NET Framework is not found on your PC, the fol- lowing dialog box is displayed. Figure 2.8 .NET Framework Dialog Box Click OK, and follow the prompts to install the .NET software. 16 Blue-Link™ Installation and Setup Manual...
  • Page 27 Step 1: Install the Blue-Link™ Drivers and Utilities Once the .NET installation is complete, the following message is displayed: Installation of Microsoft .NET Framework 1.1 is complete. Click OK to continue. The following dialog is displayed: Figure 2.9 Acrobat Reader Search Dialog ®...
  • Page 28 ® If, however, your PC requires installation of the Adobe Acrobat Reader, the following screen is displayed. Figure 2.10 Acrobat Reader Installation Screen Click Next to accept the default (Yes), and follow the prompts. 18 Blue-Link™ Installation and Setup Manual...
  • Page 29 Step 1: Install the Blue-Link™ Drivers and Utilities Wait for the Installation Completed! screen to appear, then click Finish. Figure 2.11 Installation Completed! Screen Blue-Link™ Installation and Setup Manual 19...
  • Page 30 For a wireless connection using Bluetooth technology, you must plug in the Bluetooth adapter (i.e., the dongle), and install the necessary Blue- tooth drivers. Move on to “Install the Bluetooth Adapter,” next in this manual. 20 Blue-Link™ Installation and Setup Manual...
  • Page 31: Step 2: Install The Bluetooth Adapter

    The following step-by-step instructions (based on the Linksys USBBT100) are generic and apply for any of the Bluetooth adapters with which the Blue-Link™ has been qualified. Also, keep in mind that the in- stallation process for Windows XP may look slightly different than the process for Windows 2000.
  • Page 32: Step 3: Install The Bluetooth Drivers

    The Linksys Welcome screen is displayed. Figure 2.13 Linksys Bluetooth USB Adapter Welcome screen IMPORTANT: ä Ignore the instruction on the screen, “To function properly...” Click the Install button to install the Linksys USB Bluetooth software. 22 Blue-Link™ Installation and Setup Manual...
  • Page 33 Step 3: Install the Bluetooth Drivers The Welcome to the InstallShield Wizard screen is displayed Figure 2.14 InstallShield Wizard Welcome screen Click Next, and follow the on-screen prompts. The License Agreement screen is displayed. Blue-Link™ Installation and Setup Manual 23...
  • Page 34 • Installation and Bluetooth Configuration Chapter Figure 2.15 License Agreement screen Click the I accept the terms in the license agreement button. Click Next to continue. 24 Blue-Link™ Installation and Setup Manual...
  • Page 35 Step 3: Install the Bluetooth Drivers Figure 2.16 Destination Folder screen Click Next to install the folder. The Ready to Install the Program screen is displayed. Blue-Link™ Installation and Setup Manual 25...
  • Page 36 Click Install to begin the installation. Wait while the InstallShield Wizard installs the Linksys Bluetooth software. A status bar provides an indication of how close the wizard is to completing the installation. The process may take several minutes. 26 Blue-Link™ Installation and Setup Manual...
  • Page 37 Figure 2.18 Driver Signature Notice screen Click OK to avoid display of multiple prompts for signed drivers during the remainder of the installation. The Please wait while the wizard installs the software... screen is displayed. Blue-Link™ Installation and Setup Manual 27...
  • Page 38 The Linksys Bluetooth USB Adapter Welcome screen is displayed (Fig. 2.13). Click the Exit button, and remove the CD from the CD-ROM drive. Restart your system so that the changes you made can take effect. 28 Blue-Link™ Installation and Setup Manual...
  • Page 39 To determine your PC’s operating system (and whether you are running SP-1 or SP-2), right-click My Computer (found on the Windows desktop). Select Properties General Tab. Most users (i.e., those installing the Linksys adapter), move on to Step 4 in Chapter 3. Blue-Link™ Installation and Setup Manual 29...
  • Page 40: Additional Steps For Windows Xp Sp-2

    Bluetooth Enumerator icon) will be removed from the taskbar, and the larger Bluetooth Adapter icon will have changed from red to white (see Figure 2.28). To update the Bluetooth drivers: From the Windows desktop, right-click My Computer and select Properties Hardware Device Manager. 30 Blue-Link™ Installation and Setup Manual...
  • Page 41 Typically, you will see two items in the folder, one for the Bluetooth Adapter you installed earlier in this guide and one for Microsoft Bluetooth Enumerator (see Figure 2.21, above). Right-click the Belkin Bluetooth Adapter item. Do not click on the Microsoft Bluetooth Enumerator. Blue-Link™ Installation and Setup Manual 31...
  • Page 42 The Hardware Update Wizard welcome screen (Figure 2.23) may or may not appear at this time. If it does, select No, not at this time (to indicate that you do not wish to run the Wizard), and click Next to continue. 32 Blue-Link™ Installation and Setup Manual...
  • Page 43 Additional Steps for Windows XP SP-2 Figure 2.23 The Hardware Update Wizard May or May Not Appear. Otherwise, move on to step 5, next in this procedure (see Figure 2.24). Blue-Link™ Installation and Setup Manual 33...
  • Page 44 The Hardware Update Wizard is displayed. Figure 2.24 Hardware Update Wizard Ignore the on-screen prompt “If your hardware came with an instal- lation CD...,” and select Install from a list or specific location (Advanced). Click Next. 34 Blue-Link™ Installation and Setup Manual...
  • Page 45 Figure 2.25 Choose Your Search and Installation Options. Select Don’t search. I will choose the driver to install (i.e., the radio button ( ) at the bottom of the screen). Click Next. Blue-Link™ Installation and Setup Manual 35...
  • Page 46 Chapter 2 of this manual, do not click the Have Disk button. From the Model area of the screen, select the device driver that is not digitally signed (i.e., the device driver without the icon next to it). Click Next. 36 Blue-Link™ Installation and Setup Manual...
  • Page 47 Figure 2.27 Updated Device Manager Screen In addition, the Windows taskbar has been updated. Note that the Microsoft Bluetooth Enumerator icon no longer appears (compare Figure 2.28 with Figure 2.20). Figure 2.28 Updated Windows Taskbar Blue-Link™ Installation and Setup Manual 37...
  • Page 48 • Installation and Bluetooth Configuration Chapter Move on to “Configure the Bluetooth Environment,” next in this manual. 38 Blue-Link™ Installation and Setup Manual...
  • Page 49: Configure The Bluetooth Environment

    Once you have successfully installed the Bluetooth Adapter, the Initial Bluetooth Configuration Wizard is displayed NOTE: If the Configuration Wizard does not start up, double-click the My Bluetooth Places shortcut on the Windows desktop. Figure 2.29 Initial Bluetooth Configuration Wizard Blue-Link™ Installation and Setup Manual 39...
  • Page 50 Click Next. Follow the prompts through the configuration process. During the process the following screen is displayed: Figure 2.30 Bluetooth Service Selection Clear all of the check boxes except the Bluetooth Serial Port check box. 40 Blue-Link™ Installation and Setup Manual...
  • Page 51 Skip to Continue Without Configuring Another Device Click Skip. The Initial Bluetooth Configuration Wizard Congratulations screen is displayed. Click Finish, and move on to Chapter 3, Preparing to Use the Blue- Link™, next in this manual. Blue-Link™ Installation and Setup Manual 41...
  • Page 52 • Installation and Bluetooth Configuration Chapter 42 Blue-Link™ Installation and Setup Manual...
  • Page 53: Preparing To Use The Blue-Link

    Step 6: Test the Connection to the Vehicle, pg. 58 Step 7: Setting Up Diagnostic PC Applications, pg. 61 his chapter provides instructions for connecting the Blue-Link™ to a vehicle, using the Bluetooth Connection Utility, testing the connection, and instructions on setting up the diagnostic personal computer (PC) applications supported by the Blue- Link™.
  • Page 54: Step 4: Connect The Blue-Link™ To A Vehicle

    • Preparing to Use the Blue-Link™ Chapter Step 4: Connect the Blue-Link™ to a Vehicle The Blue-Link™ interfaces with the vehicle by means of a 9-pin Deutsch connector. The following illustration shows how the Blue-Link™ connects with the vehicle: Figure 3.1 Blue-Link™-to-Vehicle Connection...
  • Page 55 (ECU). —At this point, with the “NEXIQ Blue-Link” label facing up and read- able, the left side of the Blue-Link collar should be illuminated (on). —If the Blue LED is not illuminated, turn the vehicle’s key to the ON position, leaving the engine off.
  • Page 56: Step 5: Use The Bluetooth Connection Utility

    • Preparing to Use the Blue-Link™ Chapter Step 5: Use the Bluetooth Connection Utility You use the Bluetooth Connection Utility to do the following: • Select an adapter • Open a serial connection to the adapter • Test that the adapter is online and ready to respond •...
  • Page 57 Step 5: Use the Bluetooth Connection Utility The Bluetooth Connection Utility menu appears. Figure 3.3 Bluetooth Connection Utility Menu Click Start Bluetooth Connect Utility... The Bluetooth Connect Utility - Select a Bluetooth Adapter window is displayed. Figure 3.4 Startup Blue-Link™ Installation and Setup Manual 53...
  • Page 58 —A list of vehicle adapters on the network is displayed in the data window. NOTE: Blue-Link™ adapters are named “BL-xxxxxx VEHICLE ADAPTER” where xxxxxx represents the six-digit serial number of the adapter. From the Vehicle Adapters available from all devices: list, select the vehicle adapter to which you want to connect.
  • Page 59 Step 5: Use the Bluetooth Connection Utility The utility performs the steps to ensure that the Bluetooth adapter is ready for communication with the Blue-Link™. The utility also opens a serial connection to the device and tests to make certain that the device is online and ready to respond.
  • Page 60 • Preparing to Use the Blue-Link™ Chapter At this point, you have several options. — If you want to select a different vehicle adapter (i.e., Blue-Link™) from among those displayed, select the adapter from the list, and click OK. — If you want to search for a different adapter not included in the display (e.g., you just connected another Blue-Link™...
  • Page 61 Once the test is complete, the results of the operation are dis- played in the lower right corner of the screen. Click Close to quit the Bluetooth Connection Utility. Move on to “Test the Connection between the Blue-Link™ and the Vehicle,” next in this manual. Blue-Link™ Installation and Setup Manual 57...
  • Page 62: Step 6: Test The Connection To The Vehicle

    Link™ and the vehicle. At startup, the Device Tester checks for any NEXIQ drivers installed on the PC. Access the Device Tester from the Windows taskbar. To test the connection between the Blue-Link™ and the vehicle: Click Start and then select Programs NEXIQ NX RP1210A Devices Device Tester.
  • Page 63 Press the Start Test button. The Device Tester screen is refreshed, and data received from the vehicle bus is displayed in the Bus Messages window. Figure 3.9 Device Tester Screen, Showing a Status of Connected Blue-Link™ Installation and Setup Manual 59...
  • Page 64 Check to ensure that the connections between the Blue- Link™ and the vehicle are secure (i.e., the Diagnostic Con- nector). • Check to make certain that the blue collar on the Blue-Link™ is illuminated. • Check to make sure you are “paired” with devices.
  • Page 65: Step 7: Setting Up Diagnostic Pc Applications

    Step 7: Setting Up Diagnostic PC Applications Step 7: Setting Up Diagnostic PC Applications The diagnostic applications supported by the Blue-Link™ use varying methods of vehicle communication device selection. This section provides instructions for configuring some of the PC diagnostic applica- tions currently available for use with the NEXIQ Blue-Link™.
  • Page 66: Allison Doc™ For Fleets (1000/2000)

    Vendor field, then select NXULNK32. Click on the next to the Protocol field, then select J1939. Click on the next to the Device field, then select Blue-Link J1939 if the connection is wireless. Connect Click 62 Blue-Link™ Installation and Setup Manual...
  • Page 67: Allison Doc™ For Fleets (3000/4000)

    Vendor field, then select NXULNK32. Click on the next to the Protocol field, then select J1708. Click on the next to the Device field, then select Blue-Link J1708 is the connection is wireless. Connect Click Blue-Link™ Installation and Setup Manual 63...
  • Page 68: Bendix Abs Diagnostics

    From the PC’s desktop, click Start then select Programs ACOM Diagnostics NAD. The Diagnostic Interface Selection screen appears. Under Available hardware interfaces: use the drop-down list box to select RP1210A device using J1708 line: BlueLINK (Blue-Link J1708) for wireless connection. Click OK. 64 Blue-Link™ Installation and Setup Manual...
  • Page 69: Caterpillar Electronic Technician

    Click on the arrow of the Communication Interface Device drop-down list then select RP1210 Compliant Device. From the pull down menu, click on the Advanced button. — Select Blue-Link J1708 (237) - NEXIQ (NNT, Inc.) for wireless connection. Click OK.
  • Page 70: Cummins Insite

    The screen prompts you to select a connection type. Click on the radio button ( ) for RP1210A . The screen prompts you to select an RP1210A adapter type. Select Blue-Link, for the protocol that you wish to use (i.e., J1708 or J1939). Next Click .
  • Page 71: Detroit Diesel Diagnostic Link

    Programs Detroit Diesel Options Next> Click Select the Local Communication Interface by clicking on the arrow of the drop-down list and pointing to the appropriate protocol (Blue- Link J1708). Next> Click Finish Click Blue-Link™ Installation and Setup Manual 67...
  • Page 72: Eaton Service Ranger

    Click on the File menu, then select Settings Com Device... The screen prompts you to enter a communication DLL. Click on NEXIQ (NNT, Inc.) Blue-Link , then click The screen prompts you to select a communication device. Click on Blue-Link J1939, then click...
  • Page 73: International Master Diagnostics (3Bx, Dlc, Dlc Ii)

    Click on the System Setup menu item, then select COM Port. The Device Settings screen appears. Under Vendor, click on the drop-down list box, then select NEXIQ (NNT, Inc.) Blue-Link Under Device, click on the drop-down list box, then select Blue-Link J1708. Click OK. Blue-Link™ Installation and Setup Manual 69...
  • Page 74 • Preparing to Use the Blue-Link™ Chapter 70 Blue-Link™ Installation and Setup Manual...
  • Page 75: Warranty And Service

    Warranty and Service Exclusive Warranty, pg. 78 Exclusive Remedy, pg. 78 Return Materials Authorization (RMA), pg. 79 Return of Goods Policy, pg. 82 his appendix provides warranty and service information. Blue-Link™ Installation and Setup Manual...
  • Page 76: Exclusive Warranty

    • Warranty and Service Appendix Exclusive Warranty The Blue-Link™ device is warranted for a period of one (1) year from the date of purchase to be free of defects in materials and workmanship and to be merchantable and fit for its intended purpose.
  • Page 77: Return Materials Authorization (Rma)

    2329 East Walton Blvd. Auburn Hills, MI 48326 Attention: Product Service/Repair Department During the warranty period, NEXIQ Technologies will, at its option, repair or replace the product which proves to be defective or, refund the purchase price. Customers MUST obtain an RMA number before repair items are sent in for service.
  • Page 78 It is required that the RMA number be written on the outside of the box in large, bold print. Return the unit(s) to the NEXIQ Location at: NEXIQ Technologies 2329 East Walton Blvd. Auburn Hills, MI 48326 Attention: Product Service/Repair Department Local: 1-248-232-6610 Toll Free: 1-800-639-6774 Blue-Link™ Installation and Setup Manual...
  • Page 79 (This is for non-warranty and rework charges.) The customer is responsible for shipping and handling charges on non- warranty repairs and non-warranty rework. With all warranty repairs, NEXIQ is responsible for the shipping costs of the return to customer. Blue-Link™ Installation and Setup Manual...
  • Page 80: Return Of Goods Policy

    Please be prepared to provide the following information: • Company Name and Contact Name • Company Address • Phone Number • Where the unit was originally purchased • Purchase order number • Packing Slip Number Blue-Link™ Installation and Setup Manual...
  • Page 81 Return the unit(s) to NEXIQ Location at: NEXIQ Technologies 2329 East Walton Auburn Hills, MI 48326 Attention: Returns/Quality Control Department Local: 1-248-232-6610 Toll Free: 1-800-639-6774 NOTE: The customer is responsible for return shipping and handling to NEXIQ. Blue-Link™ Installation and Setup Manual...
  • Page 82 • Warranty and Service Appendix Blue-Link™ Installation and Setup Manual...

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