HP EN5000 User Manual page 58

Digital media receiver
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HP Warranty and License
Information
HP Customer Care
Easy to reach. Easy to use. HP Customer Care is our
promise to help you get the most from owning your HP
Digital Media Receiver. By Web, phone, or through
your local retailer, you'll find what you need. And
you'll find it fast. Be sure to register your HP Digital
Media Receiver to get the full benefits of HP Customer
Care. The brief information you provide helps HP
Customer Care respond to you faster with more
personalized proactive support options.
Problems? HP Will Help
Your new HP Digital Media Receiver is built to work
now - and for many years to come. But, it is a complex,
and sometimes things go wrong. If that happens to
your product, Hewlett-Packard is ready to help. Here's
how.
54
hp digital media receiver
What to Do First:
See What You Can Do
There's lots of helpful information included with your
HP Digital Media Receiver. The HP At Home Web site,
www.hp.com/cposupport, has updated software, tips
and tricks, common problems, and solutions.
What to Do Next:
Call HP Customer Care Center
Finally, if these steps don't help, you can reach a real,
knowledgeable human by calling the HP Customer
Care Center at 1-208-323-2551 in the U.S., and
1-905-206-HOME (1-905-206-4663) in Canada.
Technical phone assistance to help diagnose potential
hardware issues is free for the duration of the
hardware warranty period. The HP Customer Care
Center is available 24 hours a day and 7 days a
week.

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