Getting to Know Your Device Appearance The following figure is for your reference only. 1. micro-SIM card slot cover and reset hole 2. WPS key • Press to access the options menu. • Press and hold for 3 seconds to start Wi-Fi Protected Setup authentication process.
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3. Power key • Press and hold for about 1.5 seconds to power on or off your device. • Press and hold for about 8 seconds to restart your device. 4. LCD screen 5. External antenna connector 6. Charging/micro-USB jack 7. External antenna connector Indicators When the device is powered on, the following icons may be displayed on the LCD screen. For a description of the icons, refer to the following table. Icon Description Network signal strength 4G/3G/2G Network type...
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Roaming status Connected to the Internet Connected to the Internet in the Internet Wi-Fi mode New message(s) Wi-Fi status and the number of connected users Battery level New update available...
Connection Scenarios The device can access the Internet in two ways and it allows multiple clients to surf on the Internet at the same time. The following figures are for your reference only. • 4G Mode: A micro-SIM card can be used to access the Internet. • Internet Wi-Fi Mode: Your device can be connected to a WLAN device (such as a hotspot device or wireless router) through Wi-Fi to access the Internet. The WLAN device must be already connected to the Internet.
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NOTE: Your device and the WLAN device must be in different subnets.
Installing the micro-SIM Card 1. Open the micro-SIM card slot cover, and install a micro-SIM card to the micro-SIM card slot. NOTE: Do not remove the cover rudely, because it is connected with the device.
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WARNING! To avoid damage to the device, do not use any other kind of SIM cards, or any non-standard micro-SIM card cut from a SIM card. You can get a standard micro- SIM card from your service provider. 2. Close the micro-SIM card slot cover.
Connecting to Your Device Using Wi-Fi 1. Power on your device. 2. Ensure that your computer or other client devices have enabled Wi-Fi, and search for available wireless networks. NOTE: Refer to your Wi-Fi-enabled client device manual for further details on how to search for wireless networks. If you use a computer, you need to set your com- puter to obtain an IP address automatically.
NOTE: Refer to the chapter Getting to Know the Wi-Fi SSID and Password to get the de- fault Wi-Fi SSID and password. 5. Wait until the client device is connected to your device successfully. Using a USB Cable 1. Connect a computer to your device with a USB cable. 2. Power on your device. The operating system detects and identifies new hardware, and automatically installs the driver.
Your operating system will start the software setup process automatically, when you power on your device after the device connect to your computer correctly. If the system does not launch installation automatically, you can install the software using the following method. 1. Double-click My Computer on the desk. 2. Double-click the device installation icon TRUE _IOT_MIFI. 3. After your computer install the software, your device can connect to the computer. And then you can access the Internet. NOTE: On different operating systems, the installation procedures may be different. Follow the system prompts during operation.
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Getting to Know the Wi-Fi SSID and Password You can use the following methods to get the default Wi-Fi SSID and password. • View the label on the device. • Press the WPS key to access the options menu. Select Device Info and then the Wi- Fi SSID and password are displayed on the screen. Changing the Wi-Fi SSID or Password 1. Log in to the True IoT Pocket WiFi Play 1 configuration page. 2. Select Settings > Wi-Fi > Basic Settings. 3. Change the Network Name (SSID) or the Password in the SSID 1 area. 4. Click Apply.
4G Mode After a client device is successfully connected to your device, you can access the Inter- net in Automatic or Manual mode. The default mode is Automatic. Mode Operation Your device is automatically connected to the Internet, and you can surf Automatic on the Internet through the client. 1. Log in to the True IoT Pocket WiFi Play 1 configuration page. 2. Select Settings > Connection Settings > Dial-up Settings > Manual, Manual and then click Apply. 3. Click Home to back to the home page, and click or NOTE: To modify the parameters of your device, log in to the True IoT Pocket WiFi Play 1 configuration page.
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Internet Wi-Fi Mode 1. Log in to the True IoT Pocket WiFi Play 1 configuration page. 2. Select Settings > Internet Wi-Fi. 3. Set the Internet Wi-Fi Switch as Enable and then click Apply. 4. Connect to the Wi-Fi hotspot. The following two methods are for your reference. Select a Wi-Fi hotspot listed in the Wi-Fi Hotspot area and click Connect. Enter a password in the Password text box and click Yes.
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Click Add Network, enter the Wi-Fi hotspot information in the Add Wi-Fi Hotspot area, and click Apply. Click the Wi-Fi hotspot you have added and then click Connect. After your device is connected to the Wi-Fi hotspot successfully, you can access the In- ternet.
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How to Roam • When the screen is on: Press the WPS key to Global Roaming and press Power key one time. It will show check on Global Roaming • The screen will show True partner’s mobile network name • Remark : International roaming available only on True partner’s mobile network If the device is connected to the wrong network (not the partner’s network) please change the network in the Internet browser by entering http://192.168.0.1 in the address bar. 1. Disconnect from the Internet, click Home > . 2. Search for the available network manually, click Settings > Connection Settings > Network Selection > Manual > Apply.
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3. Select the network you needed and click Register.
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4. Connect to the Internet, click Home > Support international operator SIM card Using the WPS Key • When the screen is off: Press the WPS key to turn on the screen. • When the screen is on: Press and hold for 3 seconds to start Wi-Fi Protected Setup authentication pro- cess. Press the WPS key to access the options menu. You can connect or disconnect with the Internet, view device information or Wi-Fi QR code, activate WPS func- tion, enable/disable global roaming or quick boot function without logging in to the True IoT Pocket WiFi Play 1 configuration page.
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True IoT Pocket WiFi Play 1 Configuration Page Logging to the Configuration Page 1. Ensure that the connection between your device and the client device is correct. 2. Launch the Internet browser and enter http://192.168.0.1 in the address bar. 3. Enter the password to log in to the True IoT Pocket WiFi Play 1 configuration page. NOTE: The default password is password.
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Home Check current status of network connection, connected devices, and data usage on the Home page.
Information View your device's status information, check how much data has been used, or set data limit and reminder. Status Information Select Information > Status Information to view the device information.
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Statistics Select Information > Statistics to view usage statistics shown in the following figure or reset the cellular data.
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Data Management Select Information > Data Management. If you select Enable, the Data management will appear. • Data Type: Select a way to limit the data use, by data amount or time.
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• Monthly: Set data limit for a month. If you set the limit by data, you need to select the data unit from the drop-down list; if you set the limit by time, you need to enter the time directly. • Remind me: Set a percentage to remind you when the data/time reaches the speci- fied percentage. This function allows you to send and receive messages. Device SMS You can check the messages saved in your device. Select SMS > Device SMS to ac- cess the following figure:...
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All the received messages saved in your device will be displayed here. • Click Delete to delete the selected messages. • Select the checkbox next to Delete to select all the messages saved in your device and then click Delete to delete them. • Click Refresh to refresh manually. SIM SMS You can check the messages saved in your micro-SIM card. Select SMS > SIM SMS to access the following figure: All the received messages saved in the micro-SIM card will be displayed here. • Click Delete to delete the selected messages. • Check the checkbox next to Delete to select all the messages in micro-SIM card and then click Delete to delete them.
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SMS Settings Select SMS > SMS Settings to set valid period of outgoing messages or the SMS centre number here. Phonebook Display the contacts stored in the micro-SIM card and locally. There are several options that allow you to perform different functions with contacts, such as edit or send an SMS. You can also click Common, Family, Friend, or Colleague to filter the contacts by group.
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Settings NOTES: • Do not modify any settings unless instructed by your service provider. • Please disconnect the device from the cellular network before making changes to settings.
Quick Settings Select Settings > Quick Settings to see how to set up gateway safely. Click Next to continue. Click Previous or Next to navigate. Click Apply to save settings.
Connection Settings • Dial-up Settings Select Settings > Connection Settings > Dial-up Settings. You can set the WAN connection mode here. The default mode is Automatic. NOTES: • To change the current settings, please disconnect from the cellular network first. • After changing the connection mode to Manual, you need to go to the Home page and click Connect to connect to the Internet.
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• Network Selection Select Settings > Connection Settings > Network Selection. You can set the device to search for the network automatically. Automatic: The device will search for the available network automatically. 4G Only: The device searches for 4G network only. 3G Only: The device searches for 3G network only. 2G Only: The device searches for 2G network only. Click Apply to confirm your configuration. NOTE: To change the current settings, please disconnect from the cellular network first.
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• APN Setting Select Settings > Connection Settings > APN. The APN parameters are shown in the following figure.
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Set as default: Click to set current profile as the default profile. To add a new APN profile, follow the steps below: 1. Select Manual mode in the figure above.
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2. Click Add New to access the following figure. 3. Enter the related parameters (please see following table), and then click Apply to add a new profile.
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Parameter Function If a fixed APN is provided by your service provider, select Manual Mode APN. Otherwise, please select Auto APN, and the device will auto- matically obtain parameters. Profile Shows the profile. PDP Type Choose a PDP type from the drop-down list, IPv4 /IPv6 / IPv4&IPv6. Profile Name Type the profile name. Type the APN string. Password Authentication Protocol (PAP) provides a simple method without encryption for the peer to establish its identity using a 2-way Authentication handshake.
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User name is used to obtain authentication from the ISP when the User Name connection is established. Password is used to obtain authentication from the ISP when the Password connection is established. NOTES: • The Profile Name and APN are mandatory, others are optional. • If the Authentication is set to NONE, you don’t need to set the User Name and Pass- word. Wi-Fi • Basic Settings Select Settings >...
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Wi-Fi Switch: Enable or disable Wi-Fi function. Multi SSID Switch: Enable or disable Multi SSID function. You can use the main SSID and guest SSID at the same time. Network Name (SSID): Service Set Identifier (SSID). Enter a string less than 32 characters as the name for your Wi-Fi. Broadcast Network Name (SSID): Disable or Enable (Default) this function. When the function enabled, the device broadcasts the SSID, and other devices can search and connect to it. When the function disabled, other devices cannot search out the SSID. If you want someone to connect, you need to tell them the SSID, and let them...
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Mode Description Authentication and encryption won't be active. There are risks OPEN that private information can be intercepted or that the network will be used by unauthorized individuals. A more secure version of WPA with implementation of the WPA2(AES)-PSK 802.11i standard. WPA-PSK/WPA2-PSK Apply both the WPA-PSK and WPA2-PSK schemes. Password: Set the password for your wireless local area network. Display password: Allow the password to be displayed on the configuration page. Display QR Code: Allow the QR to be displayed on the configuration page. Max Station Number: Choose the maximum number of the devices that can connect to your device.
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NOTE: Your device has two Wi-Fi SSIDs, select Settings > Wi-Fi Settings and then set Multi SSID Switch as Enable and click Apply. You can set the network name, password, and other Wi-Fi settings of SSID 2. • Advanced Settings Select Settings > Wi-Fi > Advanced Settings. This chapter provides information on how to configure advanced settings for various as- pects of the Wi-Fi such as Channel Bandwidth, Country/Region Code, Frequency (Chan- nel), etc.
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Network Mode: Select the suitable Wi-Fi network mode, the device Wi-Fi perfor- mance will be improved. Channel Bandwidth: Select the bandwidth of the channel. Country/Region Code: Select the suitable Country/Region Code for your device. Frequency (Channel): Select appropriate channel to optimize the performance and coverage of your wireless network.
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• Black List Select Setting > Wi-Fi > Black List. And then set Black List Switch to Enable. The Black List page is shown in the following figure.
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All the clients connected to your device are shown in the Connected Device area. Click Block behind the device you want to block and then it will be added to the black list. De- vices on the black list will not be able to use the device to connect to the network. Click Delete to delete the device from the black list and then the device will be able to access the network again. • WPS Select Settings > Wi-Fi > WPS. You can enable Wi-Fi Protected Setup (WPS) by PIN (PIN code) or PBC (push-button) mode; the two modes are described below:...
SSID: Select the wireless network name that you want to connect to. PIN: Enter the PIN that is generated by wireless access client. PBC: You can select the PBC (Push Button Configuration) on the web page or press the WPS button on the device to enable WPS function. Device Settings • Login Password Select Settings > Device Settings > Login Password. You can change login password on this page. Click Apply to confirm your configuration.
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• PIN Management Select Settings > Device Settings > PIN Management. The PIN management is shown in the following figure. PIN Status: Shows the current PIN status and allows you to select PIN status. Current PIN: Type the PIN code. If you want to enable PIN, set PIN Status to Enable and type the PIN in Current PIN area, and then click Apply.
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If you select Change PIN, the modification parameters are shown in the following figure:...
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Type the old PIN code, and then type the new PIN code twice. Click Apply to confirm your configuration. NOTES: • If you enter the incorrect PIN three times the micro-SIM card will be blocked. • When you manage your PIN code, you need to disconnect from the network first. • After changing the PIN code, you don’t need to input the PIN code again. The PIN code is required every time the device is restarted. • Reset Select Settings >...
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• Restart Select Settings > Device Settings > Restart. Click Restart to restart your device manually. • Power-save Select Settings > Device Settings > Power-save. The power-save is shown in the following figure.
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Short Wi-Fi Coverage-Best battery life: Minimum power consumption and coverage. Medium Wi-Fi Coverage: 50% of device power consumption and coverage. Long Wi-Fi Coverage: Maximum power consumption and coverage. Sleep after: When there's no Wi-Fi connection in specific time, Wi-Fi will be unavail- able, and the system will turn to sleep mode for power-saving.
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• Update Management Select Settings > Device Settings > Update Management The update management is shown in the following figure. Enable will set the device to automatically check for updates. You can change the Auto- check Cycle to the desired update schedule. Disable will set the device to not check for device updates automatically. You can click the Check button to manually check for new software at any time.
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Firewall • Port Filtering Select Settings > Firewall > Port Filtering. The MAC/IP/Port Filtering section is shown in the following figures. If you select Enable, and click Apply, the filter settings will appear as shown below:...
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Default Policy: Set how to handle the packet if none of the rules matches. Accepted: Internet traffic is allowed by default. Only traffic from the selected applications will be blocked from accessing the Internet. Traffic is identified by port numbers. In particular, you need to know the port numbers and the protocol (TCP, UDP) used by outgoing traffic.
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• Port Mapping You can set up virtual servers to provide services on the Internet. Select Settings > Fire- wall > Port Mapping. The virtual server settings is shown in the following figures. If you select Enable, the Virtual Server Settings will appear.
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Src. Port: Set source port numbers for the virtual server. Dest. IP Address: Set the IP address for the virtual server. Dest. Port: Set destination port numbers for the virtual server. Protocol: Set the protocol for the virtual server. Comment: Type a comment for the virtual server settings. Click Apply to confirm your configuration. Click Delete to delete the rule which you selected. • UPnP Universal Plug Play (UPnP) is a set of networking protocols that allows network devices, such as PCs, printers, Internet gateways, Wi-Fi access points and mobile devices, to seamlessly discover each other’s presence on the network and establish functional net- work services for data sharing, communications, and entertainment. Select Settings > Firewall > UPnP.
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The UPnP settings page is shown in the following figure. Select Enable and click Apply to enable the function. • DMZ The DMZ, or De-Militarized Zone, is a selected internal IP address of a device that allows full access and connectivity from outside traffic, through the firewall, to a specific internal device without being filtered or blocked by your device. Select Settings > Firewall > DMZ and the following page will appear:...
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If you select Enable, the DMZ Settings will appear: Enter the IP address of the device you want to communicate with the Internet unfiltered, and then click Apply to save the settings. Router Select Settings > Router. The router information is shown in the following figure:...
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IP Address: IP address for the LAN interface. Subnet Mask: Subnet mask for the IP address. DHCP Server: Enable or disable DHCP Server function. DHCP IP Pool: Allocate begin and end IP address for IP pool. DHCP Lease Time: Define how long before the leased IP address will expire. The new IP address will be reallocated after the IP address has expired. Click Apply to confirm your configuration.
Internet Wi-Fi You can access the internet in the Internet Wi-Fi mode. Refer to the chapter Accessing the Internet--Internet Wi-Fi Mode to see how to access the Internet in Internet Wi-Fi mode. Configuring Your PC The following describes how to configure the Internet Protocol in Windows 7 for your Wi- Fi connection. 1. Right-click Network and select Properties. 2. Select Change adapter settings. 3. Right-click Wireless Network Connection and select Properties. 4. Select Internet Protocol Version 4 (TCP/IPv4), and click Properties. 5. Select Obtain an IP address automatically and Obtain DNS server address auto- matically, and click OK.
Warning and Notice To the Owner • If inadequately shielded, some electronic devices, for example, the electronic system of vehicles, may be affected by the electromagnetic interference caused by the de- vice. Consult the manufacturers of such devices before using the device if necessary. • Operating the device may interfere with medical instruments such as hearing aids and pacemakers. Always keep the device more than 20 centimeters away from such medical instruments when your device is powered on. Power off the device if neces- sary. Consult a physician or the manufacturers of medical instruments before using the device if necessary.
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• Do not use electronic transmission devices in aircrafts, at petrol stations or in hos- pitals. Observe and obey all warning signs, and power off the device in these condi- tions. • Do not touch the inner antenna area unless necessary. Otherwise the performance of the device may be affected. • Do not use the device in an enclosed environment or where heat dissipation is poor. Prolonged work in such space may cause excessive heat and raise ambient tempera- ture, which may lead to automatic shutdown of the device for your safety. In the case of such event, cool the device in a well-ventilated place before turning on for normal use. • Keep the device out of the reach of small children. The device may cause an injury if used as a toy. • When the device is operating, do not touch the metallic parts. Failing to do so may cause burns.
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To the Users • Use original accessories or accessories that are authorized. Using any unauthorized accessories may affect the performance of the device and violate the related national regulations about telecom terminals. • Avoid using the device near or inside metallic constructions or establishments that can emit electromagnetic waves, because signal reception may be affected. • The device is not waterproof. Keep the device dry and store it in a shady and cool place. • Do not use the device immediately after a sudden temperature change, because dew may be generated inside and outside the device. Do not use it until it becomes dry.
• Do not connect the charger while using the device for a long period. Failing to do so will trigger the protection mechanism of the battery, and the battery will not be charged. If you want to charge the battery, please reconnect the charger. • Do not connect the charger while using the device for a long period or use the device and battery in non-operating temperature. Failing to do so will shorten battery life or cause battery swelling or leakage. If the battery shows signs of swelling or leakage, please stop use immediately. Using Battery Do not change the built-in rechargeable battery in your device by yourself. The battery can only be changed by TRUE or TRUE authorized service provider.
Limited Warranty This warranty does not apply to defects or errors in the product caused by: i. Reasonable abrasion. ii. End users’ failure to follow TRUE’s installation, operation or maintenance instruc- tions or procedures. iii. End users’ mishandling, misuse, negligence, or improper installation, disassembly, storage, servicing or operation of the product. iv. Modifications or repairs not provided by TRUE or a TRUE -certified individual. v. Power failures, surges, fire, flood, accidents, and actions of third parties or other events outside TRUE’s reasonable control. vi. Usage of third-party products or usage in conjunction with third-party products if such defects are due to the combined usage. vii. Any other cause beyond the range of normal usage intended for the product. End users have no right to reject or return the product, or receive a refund for the product from TRUE under the above-mentioned situations.
Limitation of Liability TRUE shall not be liable for any loss of profits or indirect, special, incidental or con- sequential damages resulting from or arising out of or in connection with using of this product, no matter whether or not TRUE had been advised, knew or should have known of the possibility of such damages, including, but not limited to lost profits, interruption of...
Troubleshooting Problem Recommended Action The connection between • Install the software, and run the installation program your device and a PC in the path of My Computer > TRUE _IOT_MIFI. through a USB cable can- • If the driver of your device is abnormal, reinstall the not be established. software. You need to uninstall the software first. • Ensure that the Wi-Fi function is enabled. The connection between • Refresh the network list and select the correct SSID. your device and a client • Check the IP address, and ensure that your client can...
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• Change the location and find a place with good signal. device cannot access the • Check the settings of the WAN connection mode. Internet. • Contact your service provider and confirm your APN settings. • Ensure that the WLAN device has already been con- The client cannot access nected to the Internet. the Internet in Internet Wi- • Ensure that your device and the WLAN device are in Fi mode. different subnets. • Enter the correct address. The default address is The True IoT Pocket WiFi http://192.168.0.1 Play 1 configuration page • Use only one network adapter in your PC. cannot be visited. • Do not use any proxy server.
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