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OWNERS MANUAL
Primary Unit (Storion-SMILE-B3)
Secondary Unit (M4856-P)
www.hivesolar.com.au

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Summary of Contents for Hive Storion-SMILE-B3

  • Page 1 OWNERS MANUAL Primary Unit (Storion-SMILE-B3) Secondary Unit (M4856-P) www.hivesolar.com.au...
  • Page 2 Add: Jiu Hua Road 888, High-Tech Industrial Development Zone, Nantong City, 226300, Jiangsu Province Copyright Declaration The copyright of this manual is owned by HIVE Solar Batteries and all rights are reserved. • Please keep the manual within the vicinity of the HIVE Solar Battery.
  • Page 3: Table Of Contents

    Operating Principal System Operation System Operation Status Maintenance Function Checks System Faults/Errors System Monitoring Wi-Fi Configuration System Registration HIVE Solar App Features Emergency Situations Emergency Handling Plan Fire Leaking Batteries Wet Batteries Damaged / Decommissioning Battery Warranty Conditions Safety Data Sheets...
  • Page 4: Installation & Commissioning Checklist (For Installers Only)

    Installation & Commissioning Checklist (For Installers Only) Following the Installation of the HIVE Solar Battery, please ensure the below checklist is completed and a record of the same is shared with your system provider. It is also recommended that installers retain records of the equipment installed.
  • Page 5 OWNERS MANUAL 1.1 Induction requirements (For Installers Only) Following the Installation of the HIVE Solar Battery, please ensure that the system owner or nominated representative is provided the following information. • Demonstration of the System shut-down & Start-up procedures. • Introduction to the system manual.
  • Page 6: Important Safety Precautions

    CH AP TE R 2 Important Safety Precautions The HIVE Solar Battery is an energy storage system (BESS) used to store electrical energy. Improper use of this system poses a risk of injury or death to the user or third party, as well as damage to the product.
  • Page 7 • Inverters and batteries are heavy and can cause personal injury if the inverter or battery is improperly lifted or dropped during transport or when attached or removed from walls. • Lifting and transporting Storion-SMILE-B3/M4856-P must be conducted by more than 1 person. Take the sting out of your energy bills...
  • Page 8: Hive Solar Batteries

    The HIVE Solar Batteries use the safest battery chemistry available on the market – Lithium Iron Phosphate (LFP). As an additional safeguard, software integration is used to monitor and protect the battery from any potential damage.
  • Page 9: Technical Specifications

    OWNERS MANUAL Secondary Unit (M4856-P Expansion pack) • 2.9 kWh battery only • Modular design LED Ring • Easy install & low maintenance State Fig 1.2 Secondary Unit (M4856-P) 3.1 Technical Specifications Inverted Technical Specifications Max AC Output Power 3000 W Max AC Input Power 3000 W Operating Temperature Range...
  • Page 10: Operating Principal

    HIVE Device Cloud Battery Fig 1.3 Storion-SMILE-B3 System 3.3 System Operation The system must be turned On/Off in the correct sequence to avoid any damage. Switching on: • Turn on the Main Switch – Energy Storage (C20, Battery) within the switchboard.
  • Page 11: System Operation Status

    • Turn off the Main Switch – Energy Storage (C20, Battery) within the switchboard. 3.4 System Operating Status On the Primary Unit (Storion-SMILE-B3), there are three LEDs indicating the status of system parameters, viz. Normal operation, System Fault and Communication. The table on the following page describes the different LED states and their description.
  • Page 12 Off – Normal Operation (or Fault-free) Fault Solid Red – System Fault (or Out of order) Solid Green – Normal Network Connection Single flicker – Connecting to HIVE Cloud Off – Switched off (or No network availability) Table 1.1 Operating Status (Storion-SMILE-B3)
  • Page 13: Maintenance

    CH APT ER 4 Maintenance It is recommended that regular function-checks and cleaning is carried out on the HIVE Solar Battery for an ideal, fault-free and long-lasting operation. The battery modules contained within the enclosures do not require any maintenance.
  • Page 14: System Monitoring

    • iOS – https://apps.apple.com/au/app/hive-solar-batteries/id1471491926 • Android – https://play.google.com/store/apps/details?id=com.hive.monitor&hl=en_AU 5.1 Wi-Fi Configuration • Open the HIVE Solar App, click the “Wi-Fi configuration” button and enter the Wi-Fi configuration interface. • Follow the prompts within the App, to connect the HIVE Wi-Fi module (named after the product S/N format AL-xxxxx) to your home Wi-Fi network.
  • Page 15 OWNERS MANUAL • Set the basic parameters, including the PV capacity (kW) of the existing Solar PV system on-site and select either CT or Meter, depending on equipment used and select “Submit” to complete the process (If systems are wired using Grid CT and PV CT –...
  • Page 16: System Registration

    If your system provider asks you to register the system yourself, follow the below steps: • Open the Hive Solar APP, click the “register” button and select user type as “End-User” • Enter the Product S/N (AL-xxxxx), which is generally located on the side of the Primary Unit.
  • Page 17: Hive Solar App Features

    After submitting the required information, an email to retrieve your password will be sent to your mailbox. Follow the prompts within the Email to create a new password. 5.3 HIVE Solar App Features Following the registration, Login to the HIVE Solar App using your Username/ Password, to access your System details. Homepage: The homepage shows an overall breakdown of the user’s energy usage (in...
  • Page 18 Real-time Power Diagram (Homepage): Select the Homepage to view the Real-time power diagram. The figure shows the real- time power diagram for a demo system. All values are displayed in Watts (W). Description: • PV: Real-time Solar generation. • Grid: Real-time feed-in (arrow facing towards grid) or grid-consumption (arrow facing towards loads).
  • Page 19 OWNERS MANUAL Statistical Diagram: Click Statistics on the home page to view the Statistical Diagram. Select the energy graph or specific range of dates to view your historical data corresponding to that period. Users can toggle between Day, Month, Year and since Installation to view energy data, as shown.
  • Page 20 Profit Diagram: Click on Profit on the homepage to view the Profit Diagram. Select the graph or specific range of dates to view your historical data corresponding to that period. Users can toggle between Day, Month, Year and since Installation to view appropriate profit data, as shown below.
  • Page 21 OWNERS MANUAL On this page, you can set electricity purchase price, purchase period, Feed-in tariff price and currency, then click “save”. User Information Settings: The user can update Personal Information including Country, Email address, City, Detailed address and Contact number and click Save once completed.
  • Page 22 System Setup: Users that are on a ToU (time of use tariff) with their electricity retailers can activate the ToU charge function on the HIVE Solar Battery, that allows for charging during Off-peak hours (at low electricity prices) and discharging towards the house loads during Peak / Shoulder hours (at high electricity prices).
  • Page 23: Emergency Situations

    OWNERS MANUAL C HA PT ER 6 Emergency Situations Please follow the below instructions in case of an emergency, 6.1 Emergency Handling Plan • Disconnect the Main Switch – Energy Storage (C20, Battery) within the switchboard • Disconnect the Main Switch – Normal Supply of the building/premises. •...
  • Page 24: Wet Batteries

    6.4 Wet Batteries If the battery pack is wet or submerged in water, do not let people access it, and then contact the manufacturer or an authorised dealer for technical support. 6.5 Damaged/ Decommissioning Battery Damaged batteries are dangerous and must be handled with the utmost care. •...
  • Page 25 (the Warranty) to end users of the following products (the Products) which are supplied by us in Australia and New Zealand: • Storion-SMILE-B3 (HIVE or Goanna) system including battery inverter and batteries No other voluntary manufacturer’s warranty shall be provided by us. This Warranty does not apply to anyone who has purchased the Products for the purposes of resale.
  • Page 26 Each time a warranty claim is made against a system that has no internet connection, the installer or the end user is obliged to organise a qualified personnel to conduct an on-site inspection and data collection under the instruction of Alpha ESS. We monitor systems and inform end customers via internet in the event of defects in the material or workmanship of the product within the warranty period.
  • Page 27 OWNERS MANUAL Conditions This Warranty is subject to the following conditions: • The Products must have been installed and correctly commissioned by an authorised and licensed installer. Proof may be required of correct commissioning of the Product (such as certificate of compliance). Claims for failures due to incorrect installation or commissioning are not covered under this Warranty.
  • Page 28 • Due to accidental damage, theft or vandalism, or use of the Product for a purpose or in environmental conditions for which the Products were not designed for or sold, or use of the Products outside the specified or normal operating ranges for such Products;...
  • Page 29 OWNERS MANUAL Wrong Deliveries and Transit Damage: Wrong deliveries, incorrect or damaged packing and transit damage claims are not warranty claims. Such cases should be referred to Customer Service on www.alpha-ess.com. How to Make a Warranty Claim: If a Product fails within the Warranty period, the end-user must stop using the Product or the system in which the Product is installed as the case may be by isolating the Product from any energy source, make a claim as soon as possible and follow all instructions provided by us, our representative or agents.
  • Page 30 warranty claim, it will be limited to maximum A$135 plus GST per claim. Documentary evidence in support of such claim will be required. Deadlines for Submitting Warranty Claims: We aim to rectify genuine quality problems as a priority. This is generally achieved by investigating why defective products have failed and by introducing immediate corrective action measures to prevent re-occurring of the warranty failures.
  • Page 31: Safety Data Sheets

    C HAP T ER 8 Safety Data Sheets Section 1. Identification Product Identifier: Product Name: Energy Storage System Rechargeable Lithium-ion Battery Models: Storion-SMILE-B3 M4856-P Other Means of Identification: SDS #: SDS002 SDS003 Synonyms: Lithium Iron Phosphate (LiFePO4, LFP) Proper Shipping Name (ADG Code):...
  • Page 32 Section 2. Hazards identification: Classification of the hazardous chemical: EXEMPT FROM HAZARD CLASSES AND CATEGORIES ACCORDING TO AUSTRALIAN GHS. Label elements, including precautionary statements: No signal word, pictograms, hazard or precautionary statements have been allocated according to GHS. But there is other label for Transport of Dangerous Goods on package. Other hazards: This product is an equipped with a Lithium Iron Phosphate Battery, which is certified compliance under the UN Recommendations on Transport of Dangerous Goods,...
  • Page 33 OWNERS MANUAL Section 3. Composition and information on ingredients Chemical Name CAS No Weight [%] 7439-89-6 22-26 SPCC-Fe 15365-14-7 15-17 Lithium Iron Phosphate (LFP) 7439-89-6 14-17 Iron Hexafluorophosphate 21324-40-3 10-12 Lithium Copper Metal 7440-50-8 8-12 Carbon 7440-44-0 Aluminium Metal 7429-90-5 Polyester Resin 63148-65-2 Acrylonitrile-butadiene-styrene (ABS)
  • Page 34 Symptoms caused by exposure: Symptoms – Adverse effects not expected from this product. Exposure to battery contents may cause irritation and potential burns. Medical attention and special treatment: Notes to Physician Treat symptomatically. Section 5. Fire-fighting measures Suitable extinguishing media: In case of fire suitable extinguishing media: carbon dioxide or dry chemical.
  • Page 35 OWNERS MANUAL Environmental precautions: See SECTION 12 for additional Ecological Information. Methods and materials for containment and cleaning up: If spilt, collect and reuse where possible. If battery is broken or damaged, absorb liquid with sand or similar. Contain spillage, then collect and place in suitable containers for disposal.
  • Page 36 Biological monitoring: Ingredient Determinant Sampling Time Fluoride in urine Prior to shift 2 mg/L Polyvinylidene Fluoride Fluoride in urine End of shift 3 mg/L Reference: ACGIH Biological Exposure Indices Control banding: Control banding is not used. Engineering controls: Use local exhaust ventilation or other engineering controls to control sources of dust, mist, fume and vapour.
  • Page 37 OWNERS MANUAL Section 9. Physical and chemical properties Appearance: Physical state: Battery Solid Colour: Not Determined Not Determined Odour type: Odour threshold: Odourless Not Determined Not Determined Melting point: Not Determined Freezing point: Boiling point: Not Determined Boiling range: Not Determined Flash point: Evaporative rate: Not Determined...
  • Page 38 Section 10. Stability and reactivity Reactivity: Not Available. Chemical Stability: Stable under normal use. Possibility of hazardous reactions: Polymerisation will not occur. Conditions to avoid: Heat above 70°C or incinerate. Deform. Mutilate. Crush. Pierce. Disassemble. Recharge. Short circuit. Expose over a long period to humid conditions. Incompatible materials: Battery contents are incompatible with water (evolving flammable gas), oxidising agents (e.g.
  • Page 39 OWNERS MANUAL Ingestion: Toxicity data and effects of ingestion exposure are not available. Not a likely route of exposure under normal use. Skin Contact: Toxicity data and effects of skin contact exposure are not available. Not a likely route of exposure under normal use. Eye Contact: Toxicity data and effects of eye contact exposure are not available.
  • Page 40 Other adverse effects: Not determined. Section 13. Disposal considerations Disposal Methods: Disposal of Wastes. Recycling is encouraged. Do NOT dump into sewage or water bodies. Dispose of in accordance with local, state and federal laws and regulations. Contaminated Packaging: Disposal should be in accordance with applicable regional, national and local laws and regulations.
  • Page 41 OWNERS MANUAL LAND SEA TRANSPORT AIR TRANSPORT TRANSPORT (IMDG / IMO) (IATA / ICAO) (ADG) UN Number 3481 3481 3481 Lithium Ion Lithium Ion Lithium Ion Proper Shipping Batteries packed Batteries packed Batteries packed Name contained in contained in contained in equipment equipment equipment...
  • Page 42 Section 15. Regulatory information Safety, health and environmental regulations Poison schedule: A poison schedule number has not been allocated to this product using the criteria in the Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP). Classifications: Safework Australia criteria is based on the Globally Harmonised System (GHS) of Classification and Labelling of Chemicals.
  • Page 44 www.hivesolar.com.au...

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