Limited Warranty Period - HP ProLiant xw25p Manual

Limited Warranty Period

The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of
purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in
writing.
Table 1: HP ProLiant xw Series Blade Workstation Products
Products
HP ProLiant xw Series Blade Workstations
All other ProLiant models*
1
Warranty Service indicated in this table reflects base level warranty offerings. Enhancements to base
warranty may be included with your HP Hardware Product; for current warranty information contact the
nearest HP Sales office.
2
HP may, at its sole discretion, determine that on-site warranty service is not necessary on a case-by-
case basis. HP will provide telephone support for any required BIOS and Firmware upgrades; such
upgrades will not be covered by HP's onsite warranty service. Response times are based on local standard
business days and working hours. Unless otherwise noted, all responses are measured from the time the
customer calls until HP has either established a mutually acceptable time for support to be performed, or HP
has begun to provide support or remote diagnostics. Next business day warranty service is based on
commercially-reasonable effort. In some countries and under certain supplier constraints, response time may
vary. If your location is outside the customary service zone, response time may be longer or there may be an
additional charge. Contact your local HP service organization for response time availability in your area.
*ATA and SATA hard drives have a maximum warranty period of one (1) year regardless of the warranty
period for the system in which they are installed.
Global Limited Warranty and Technical Support
May 6, 2005
Limited Warranty Period and
1
Service Delivery Method
3 years parts and on-site labor
3 years parts and on-site labor
5
2
Response Time
Next business day
Next business day
390381-001