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TelcoBridges TSBC3000 Installation Manual

Session border controller
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Installation Guide
TSBC3000 Session Border Controller
August 31, 2016

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Summary of Contents for TelcoBridges TSBC3000

  • Page 1 Installation Guide TSBC3000 Session Border Controller August 31, 2016...
  • Page 2 TMG7800-DS3+1, TMG7800-STM1+1, Tdev, TMP800, TMP6400, TMP6400-CTRL, TMP6400-TMS, Tmonitor, TM1000, TM3000, TSBC3000, TSBC3000-2700, TSBC3000-680, Toopack, Toolpack API, TB640, TB-8, TB-16, and TB-Video, are trademarks of TelcoBridges Inc. All other trademarks are the property of their owners. This information is subject to change without notice.
  • Page 3 Terminology Description TSBC3000 series This term is used when a description applies to both the TSBC3000 session border controller standalone and TSBC3000 session border controller 1+1 system. TSBC3000 series standalone This term is used when a description applies to the TSBC3000 session border controller operating as a standalone unit.
  • Page 4 If you are installing a standalone unit, read and follow the instructions provided in those sections and pages. This icon appears in the margins of pages describing the TSBC3000 series unit operating in conjunction with a TSBC3000 series +1 and an optional 1+1 patch panel.

  • Page 5: Table Of Contents

    Adding a TSB3000 +1 Unit to an Existing Standalone; Creating a TSBC3000 series 1+1 System34 2.6.1 Reconfigure a Standalone Unit as a Primary Unit in a TSBC3000 Series 1+1 System ..34 2.6.2 Install the TSBC3000 Series +1 unit on the Equipment Rack ...........37...
  • Page 6 TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide 2.6.3 Install the 1+1 Patch Panel ....................37 2.6.4 Connect to the TSBC3000 Series 1+1 Management Interface .........37 2.6.5 Connect to the TSBC3000 Series 1+1 Control Network ...........38 2.6.6 Connect to the TSBC3000 Series 1+1 VoIP Network(s) ...........38 2.6.7...

  • Page 7: Introduction

    TSBC3000 series standalone: TSBC3000 series unit operating in standalone mode. TSBC3000 series 1+1 system: TSBC3000 series unit operating in conjunction with a with a TSBC3000 series +1 unit and an optional 1+1 patch panel(s). The following topics are covered: •...

  • Page 8: Recognizing A Tsbc3000 Series Standalone Versus A Tsbc3000 Series 1+1 System

    Recognizing a TSBC3000 Series Standalone versus a TSBC3000 Series 1+1 System 1.1.1 TSBC3000 Series Standalone The TSBC3000 series standalone consists of one TSBC3000 session border controller. The front and rear views are shown in figure 1.1 on page 2. 1.1.2 TSBC3000 Series 1+1 System The TSBC3000 series 1+1 system, see figure 1.1 on page 2, consists of:...

  • Page 9: Installation Prerequisites

    Adequate space for the installation of the TSBC3000 series standalone. TSBC3000 series 1+1 system. You will need to mount the TSBC3000 series You will need to mount the TSBC3000 series unit on a 19" equipment rack (customer 1+1 system on a 19" equipment rack (customer provided).

  • Page 10: Preventing Electrostatic Discharge Damage

    If you have any technical questions, TelcoBridges TB Support (technical support team) can be reached at the following numbers, or an email can be sent to: support@telcobridges.com.

  • Page 11: Installing The Equipment

    Installing the Equipment This section provides information about the following topics: • Section 2.1 “Package Contents” • Section 2.2 “Rack Mounting the TSBC3000 Series Standalone or the TSBC3000 Series 1+1 System” • Section 2.3 “Choosing your Connection Procedures” • Section 2.4 “TSBC3000 Series Standalone”...

  • Page 12: Package Contents

    TSBC3000-680 or TSBC3000-2700. See figure 1.1 on page 2. • One set of mounting brackets and screws, used to mount the TSBC3000 series unit to a 19" rack. • One Tsbc serial adapter to interface the serial port of your computer with the RJ-45 port of the TSBC3000 series unit.

  • Page 13: Tsbc3000 Series 1+1 System Package Contents

    1.1 on page 2. • One set of mounting brackets and screws, used to mount the TSBC3000 series unit to a 19" rack. • One Tsbc serial adapter, to interface the serial port of your computer with the RJ-45 port of the TSBC3000 series unit.
  • Page 14 TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide Not included: • A 19" equipment rack. The TSBC3000 series +1 unit must be installed in a standard 19" wide equipment rack. 1+1 Patch Panel Note TDM fall-back connection to the PSTN is an optional feature.

  • Page 15: Rack Mounting The Tsbc3000 Series Standalone Or The Tsbc3000 Series 1+1 System

    2.2.2 Vertical Placement of the Equipment The TSBC3000 series standalone, TSBC3000 series +1, and 1+1 Patch Panel are each housed in a 1U chassis, as tabulated in table 2.2 on page 9. It is important that you provide for enough room on the equipment rack to allow for the installation of the equipment.

  • Page 16: Installing The Tsbc3000 Series Standalone And The Tsbc3000 Series 1+1 On An

    11. To attach the TSBC3000 series +1 unit to the equipment rack, follow the previous procedure. Install one or two patch panels below the TSBC3000 series +1 unit, as shown in figure 2.1 on page 11 (Optional TDM fall-back feature).
  • Page 17 Due to the rear-exhaust heat vents there is no need to leave any vertical space above or below the TSBC3000 series equipment The patch panel can be installed behind the TSBC3000 if the equipment rack is deep enough. Figure 2.1...

  • Page 18: Choosing Your Connection Procedures

    TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide Choosing your Connection Procedures Use the following diagram to guide you to the appropriate section. Choosing Your Setup TSBC3000 Series TSBC3000 Series Adding a Unit Standalone 1+1 System I am setting...

  • Page 19: Tsbc3000 Series Standalone

    Installing the Equipment TSBC3000 Series Standalone If you are here, you have a TSBC3000 series unit that you will set up as a standalone system. This section covers the following procedures: • Section 2.4.1 “Connecting to the TSBC3000 Series Management Interface”.

  • Page 20: Connecting To The Tsbc3000 Series Management Interface

    To communicate with the management interface: Connect the supplied CAT5 Ethernet cable to the port labeled “MGMT0” at the rear of the TSBC3000 series. Connect the other end of the same CAT5 cable to the first gigabit Ethernet switch. In the case of a TSBC3000-680, if your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the TSBC3000-680.

  • Page 21: Connecting To A Voip Network

    If your system employs a second gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to VoIP1 at the rear of the TSBC3000 series. Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.

  • Page 22: Connecting To The Pstn (Optional Tdm Fall-Back Feature)

    Connecting to the PSTN (Optional TDM fall-back feature) Note This section only applies to the TSBC3000-680. In addition, TDM fall-back connection to the PSTN is an optional feature. The TSCB3000-680 provides up to 16 RJ48C TDM fall-back interfaces for connection to T1/E1 lines.

  • Page 23: Grounding The Equipment Chassis

    Do not over tighten ground lug connections. To connect the TSBC3000 series to ground: Connect one end of a ground wire to the ground lug of the TSBC3000 series. See figure 2.5 on page 17. Connect the other end of the ground wire to a ground bar of the equipment rack. If the TSBC3000 series is not installed in an equipment rack, connect the ground wire to earth ground.

  • Page 24: Powering Up

    • Two power cables for the TSBC3000 series. To connect to AC Power: Connect an AC power cable to each AC connector of the TSBC3000 series and an AC supply. See figure 2.6 on page 18. Note It is important to connect both power supplies in order to avoid setting off the audible alarm.

  • Page 25: Connecting To Dc Power

    To avoid electrocution, DC power connections must be performed by a trained technician. To connect to DC power: Connect one wire from the positive terminal of the TSBC3000 series to the return side of DC power source one, as shown in figure 2.7 on page 19.

  • Page 26: Start Up

    2.4.6 Start Up The first time that you connect to a TSBC3000 series, the web portal is displayed and you are asked to configure the role of the TSBC3000 series. You must set the role as a TSBC3000 series standalone.

  • Page 27: Tsbc3000 Series 1+1 System

    Installing the Equipment TSBC3000 Series 1+1 System If you are here, you are installing a TSBC3000 series 1+1 system. This section covers the following procedures: • Section 2.5.1 “Connecting to the TSBC3000 Series 1+1 System Management Interfaces”. • Section 2.5.2 “Connecting to the TSBC3000 Series 1+1 System Control Network”.

  • Page 28: Connecting To The Tsbc3000 Series 1+1 System Management Interfaces

    TSBC3000-680 To communicate with the management interface: Connect a CAT5 Ethernet cable to the port labeled MGMT0 at the rear of the TSBC3000 series to the first gigabit Ethernet switch. If your system employs a second Gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the TSBC3000 series.
  • Page 29 Note The default IP addresses for the management ports are located in the “Important Notice” sheet received with the shipment. For the TSBC3000-680, MGMT ports are configured in bonding. If you do not know the default IP address, go to Section 3.5 “Changing the TSBC3000...

  • Page 30: Connecting To The Tsbc3000 Series 1+1 System Control Network

    TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide 2.5.2 Connecting to the TSBC3000 Series 1+1 System Control Network Each TSBC3000 series features dual GigE Ethernet ports to connect to the TSBC3000 series control network. This allows both units to communicate with one another. Prerequisites To connect to the control network, you will need: •...

  • Page 31: Connecting To The Tsbc3000 Series 1+1 System Voip Network(S)

    • Four CAT5 Ethernet cables with RJ45 male-male terminations. Connections The TSBC3000 series unit and TSBC3000 series +1 VoIP ports must to be connected on both Ethernet GigE network links, as shown in figure 2.9 on page 24. To connect to the VoIP network: Connect the VoIP0 connector from both the TSBC3000 series and TSBC3000 series +1 units to the first Ethernet switch.
  • Page 32 TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide VoIP Network 1 TSBC3000-680 10 11 MGMT0 ETH0 VOIP0 MGMT1 ETH1 VOIP1 Gigabit Gigabit VoIP Network 1 Ethernet Ethernet VoIP Network 2 Switch 2 Switch 1 TSBC3000-680 +1 10 11...

  • Page 33: Connecting To The Pstn In A Tsbc3000 Series 1+1 System (Optional Tdm Fall-Back Feature)27

    PSTN is an optional feature. A TSBC3000 series 1+1 system has a TDM interface featuring 16 RJ48C type ports enabling the connection to T1/E1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines.
  • Page 34 TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide TSBC3000-680 10 11 MGMT0 ETH0 VOIP0 MGMT1 ETH1 VOIP1 TSBC3000-680 +1 10 11 MGMT0 ETH0 VOIP0 MGMT1 ETH1 VOIP1 TSBC3000-680 Gateway Network Gateway 1+1 Patch Panel (8 T1/E1) TSBC3000-680 +1...

  • Page 35: Grounding The Equipment Chassis

    Do not over tighten ground lug connections. To connect the TSBC3000 series to ground: Connect one end of a ground wire to the ground lug of the TSBC3000 series. See figure 2.12 on page 29. Connect the other end of the ground wire to a ground bar of the equipment rack. If the TSBC3000 series is not installed in an equipment rack, connect the ground wire to earth ground.

  • Page 36: Powering Up

    TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide 2.5.6 Powering Up The TSBC3000 series and TSBC3000 series +1 units are furnished with two AC or DC power connections. Only once all other equipment installation work has been completed should the TSBC3000 Series 1+1 system be powered up.

  • Page 37: Connecting To Dc Power

    To avoid electrocution, DC power connections must be performed by a trained technician. Connect one wire from the positive terminal of the TSBC3000 series to the return side of DC power source one, as shown in figure 2.7 on page 19.

  • Page 38: Start Up

    Connect to the web portal. The Welcome page appears. Note: The Welcome page indicates whether the TSBC3000 series unit is a primary or secondary. Follow the instructions of the web portal to configure the units of your TSBC3000 series 1+1 system. Indicate the following: • Primary or secondary...
  • Page 39 Installing the Equipment Note Default values are fine for most deployments. Adjust values only when necessary. Repeat steps one and two for the secondary unit. Once you confirm the changes, a progress page is displayed.

  • Page 40: Adding A Tsb3000 +1 Unit To An Existing Standalone; Creating A Tsbc3000 Series 1+1

    Creating a TSBC3000 series 1+1 System Warning: This procedure will require some system downtime. In order to add a TSBC3000 series +1 unit to a TSBC3000 series standalone unit, you must perform the following procedures: • Section 2.6.1 “Reconfigure a Standalone Unit as a Primary Unit in a TSBC3000 Series 1+1 System”...
  • Page 41 Installing the Equipment Select a host from the Host Configuration List. Select the Status tab.
  • Page 42 TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide Select Reset Host Role. Follow the instructions of the web portal to configure your unit as a primary unit in a new TSBC3000 series 1+1 system.

  • Page 43: Install The Tsbc3000 Series +1 Unit On The Equipment Rack

    2.6.2 Install the TSBC3000 Series +1 unit on the Equipment Rack The TSBC3000 series +1 unit is mounted on a customer provided equipment rack using the mounting hardware packaged in the box. Refer to Section 2.2 “Rack Mounting the TSBC3000 Series Standalone or the TSBC3000 Series 1+1 System”...

  • Page 44: Connect To The Tsbc3000 Series 1+1 Control Network

    2.6.5 Connect to the TSBC3000 Series 1+1 Control Network The TSBC3000 series and TSBC3000 series +1 units feature dual GigE ports to connect to the TSBC3000 series control network, which allows both units to communicate with each another. Follow the procedure described in Section 2.5.2 “Connecting to the TSBC3000...

  • Page 45: Connect To The Pstn Network

    2.6.9 Power Up the Equipment The TSBC3000 series and TSBC3000 series +1 units are furnished with one (1) or two (2) AC or DC power connections. Only once all other equipment installation work has been completed should the TSBC3000 series 1+1 system be powered up. Refer to Section 2.5.6 “Powering Up” on page 30.

  • Page 46: Start Up

    To learn about the IP address for your system or how to change it, refer to Section 3.5 “Changing the TSBC3000 Series Management Port IP Address” on page 49. Connect to the web portal of the TSBC3000 series 1+1 system. The Welcome page appears. Follow the instructions of the web portal to configure the Vlans.

  • Page 47: Verifying The Led Status Indications

    Front of Unit When the equipment is powered, verify the front panel to determine that the LED indication is normal. Table 2.3 on page 41. Table 2.3 TSBC3000 Series Unit Displays Description Green - Steady • Ready Green - Blinking •...

  • Page 48: Powering Down

    TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide Powering Down The TSBC3000 series 1+1 can be turned off using either the management port, the power button, or the web portal. 2.8.1 Management Port To shut down the unit using the management port, connect to the management interface using SSH,...
  • Page 49 Installing the Equipment Click the Status tab. Select the host that you wish to shut down. Select Shutdown from the Action Log.
  • Page 50 TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide...

  • Page 51: Initial System Configuration

    Section 3.3 “Changing TSBC3000 Series Management Port Passwords” • Section 3.4 “Retrieving TSBC3000 Series Information” • Section 3.5 “Changing the TSBC3000 Series Management Port IP Address” • Section 3.3 “Changing TSBC3000 Series Management Port Passwords” • Section 3.6 “Setting the Time Zone”...

  • Page 52: Tsbc3000 Series Ssh Connection

    Section 3.5 on page 49 to learn how to change the IP address of the MGMT0 port. TSBC3000 Series Serial Connection 3.2.1 Physical Connection Two types of serial connection are possible: • Section 3.2.1.1 “Connecting to the USB Port of the TSBC3000 Series” • Section 3.2.1.2 “Connecting to the Serial Port of the TSBC3000 Series”...

  • Page 53: Connecting To The Usb Port Of The Tsbc3000 Series

    To connect to the Type B USB serial port: Connect the Type A USB connector of the USB cable to a computer. Connect the Type B USB connector of the USB cable to the USB port of the TSBC3000 series session border controller.

  • Page 54: Configuring The Terminal Emulator Application

    If your computer’s serial port features a DB9 connector connect directly otherwise use the Tsbc serial adapter supplied with your TSBC3000 series. If your computer's serial port features a USB connector, you will need to provide a USB to DB9 adapter. Refer to figure 3.3 on page 48.

  • Page 55: Changing Tsbc3000 Series Management Port Passwords

    The following procedure must be performed on a TSBC3000 series standalone and the two units of a TSBC3000 series 1+1 system. Once you are logged on to the TSBC3000 series, type “passwd”, to change the password being used. The following information will be displayed: [root@TB003540 ~]# passwd Changing password for user root.

  • Page 56: Setting The Time Zone

    Password: root Changing VoIP Interface Addresses The default address of the VoIP interfaces of the TSBC3000 series can be modified. To learn how this is done, refer to the Web Portal tutorial guide on the Telcobridges TB Wiki at docs.telcobridges.com.

  • Page 57: System Backups

    Section 4 System Backups This section provides information about the following topics: • Section 4.1 “Creating a Database Backup” • Section 4.2 “Downloading a Database Backup” • Section 4.3 “Uploading a Database Backup” • Section 4.4 “Restoring a Database Backup”...

  • Page 58: Creating A Database Backup

    Downloading a Database Backup A backup of system data is stored on the hard drive of the TSBC3000 series. It is important that system backups be downloaded to an external storage device. Uploading a Database Backup An external backup of your database can be uploaded to your TSBC3000 series.

  • Page 59: Appendix A Wiring Diagrams

    Appendix A Wiring Diagrams RJ48C (T1/E1) Wiring Diagram: Crossover and Straight Cables RJ48C (T1/E1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ48C (T1/E1) Wiring Schematic: Straight Cable RX/Ring/-...

  • Page 60: Tsbc Serial Adapter Wiring Diagram

    TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide Tsbc Serial Adapter Wiring Diagram DB 9 RJ 45...

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