Hutchinson BLAZE Troubleshooting

helpdesk@hutchison-t.com
MUSIC SERVER TROUBLESHOOTING
+44 (0)1382 835 000
The BLAZE music server takes care of the
audio tracks, lighting and class selection
for BLAZE classes.

MUSIC SERVER FRONT

There could be an issue with the Music
Server PC if you find that:
- No audio track plays when 'Demo' is
selected or when you unlock the AV iPad.
- No Tracks are available to select when
starting a class.
- The lighting doesn't come on when you
1
select 'Demo' or unlock the AV iPad.
If you have time, you should always try to
restart the main music server PC:
1. Hold down the power button until
1
the light turns off.
2. Press the power button once more
1
to turn the PC back on (light will come
back on).
3. Wait 3 minutes, then try and use the
system again.
If you are still having the same problems,
please carry onto the next page which
explains how to switch over to the
backup music server PC.