Technical Bulletin
TB-01B
...A highest priority / ...B second priority / ...C other / ...S Service Information
Priority:
Touch panel operation failure (PANEL jig firmware support)
Model: 5057i, 6057i
4007ci, 5007ci, 6007ci
T
:
OPIC
Corrective measures for the touch panel operation failure.
C
C
ONTENT OF
HANGES
- Corrective measures for the touch panel operation failure.
Tough touching the icon on the home screen, the response of the touch panel is poor and opening the next screen delays or it locks up with no response.
Change: If there is large machinery nearby MFP and power ground is not secure, the power source noise could lead to cause malfunction.
Therefore, the detection threshold and coefficients of the touch panel are changed to reduce the influence of the noise
Note:
- Upgrade this firmware by storing it only in a USB drive.
If attempting upgrade with other firmware (MAIN, MMI, etc.) it might stop. Remote upgrade in not available.
- This phenomenon does not apply to the 25/32ppm models with different type touch panel.
Type
PANEL jig Firmware
*1: Not contained in PACK. Upgrade it by storing it only in a USB drive.
Download:
5057i
6057i
4007ci
5007ci
6007ci
Classification:
Field Measure:
Upgrade this firmware only by storing it in a USB drive when the above phenomenon occurs.
If attempting upgrade with other firmware (MAIN, MMI, etc.) it might stop.
Serial Nos.:
2V8-J060r1/M
Date: 27-05-2019
:
Program No.
2V8_7400.001.018
PANEL jig Firmware V 1.018
At Set Up
X
Next Visit / Service Call
Next Periodic Maintenance
Information only
No modification necessary
5057ic
6057ic
4007ci
5007ci
6007ci
UTAX /
UTAX /
UTAX /
UTAX /
UTAX /
VER.
001.018
To be informed later
TA
2507ci
TA
3207ci
TA
4007ci
TA
5007ci
TA
6007ci
Remarks
*1
1/1
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