Page 1 Version: 1.0 | Date: Feb.2021 Version: 1.0 | Date: Jun.2022...
Page 2 About This Manual Thank you for choosing the Akuvox Smart Panel C319H. This manual is intended for the administrators who need to properly configure the smart panel. This manual applies to the 119.30.107.109 version, and it provides all the configurations for the functions and features of the C319H. Please visit the Akuvox official website or consult technical support for any new information or the latest firmware.
Page 3 Introduction of Icons and Symbols Warning:  Always abide by this information in order to prevent the persons from injury. Caution:  Always abide by this information in order to prevent the damages to the device. Note:  Informative information and advice from the efficient use of the device.
Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.com...
Page 5: Table Of Contents
Table of Contents 1. Product Overview ..................1 2. Change Log ....................2 3. Model Difference ..................3 4. Introduction to Configuration Menu ............5 5. Access the Device ..................6 5.1. Device Start-up Selection ..............6 5.2. Accessing the Device Setting on the Device ........9 5.2.1.
Page 6 7.7.2. Icon Screen Display Configuration for More Page ....27 8. Sound and Volume Configuration ............28 8.1. Intercom Volume Setting ..............28 8.2. Screensaver Video Tone Setting ............30 8.3. Doorbell Sound Setting ............... 31 8.4. Alarm Ringtone Setting ............... 31 9.
Page 7 11.4. Device Bluetooth Setting ..............46 11.4.1. Device Bluetooth Pairing ............46 11.5. Device Wi-Fi Setting ................47 11.6. Device Local RTP Configuration ............47 12. Intercom Call Configuration ..............49 12.1. IP call & IP Call Configuration ............49 12.1.1. Make IP Calls ................49 12.1.2.
Page 8 14.1. Audio Codec Configuration ...............67 14.2. Video Codec Configuration ............... 68 15. Security ....................70 15.1. Monitor and Image ................70 15.1.1. Monitor Setting ............... 70 15.1.2. Monitor Windows ..............71 15.1.3. Display Monitor ...............71 15.1.4. Video Image Capturing ............71 15.2. Alarm and Arming Configuration ............72 15.2.1.
Page 9 16.4. Door Unlock Configuration ............... 85 16.4.1. Door Unlock by DTMF Code ........... 85 16.4.2. Door Unlock via HTTP Command .......... 85 17. Lift Control .................... 87 17.1. Configure Lift Control ................87 17.2. Configure Lift Control Prompt ............87 18. Firmware Upgrade ................. 88 19.
Page 10 25.4. Modify Device Web Interface Password ........110 26. System Reboot&Reset .................111 26.1. Reboot ....................111 26.1.1. Reboot on the Device ............111 26.1.2. Reboot on the Web Interface ..........112 26.2. Reset ....................112 27. Abbreviations ..................114 28. Contact Us ..................116...
Page 11: Product Overview
Akuvox door phone for audio/video communication, unlocking, and monitoring. C319H can help you realize whole home automation via Akuvox completed smart home system. You can control anything on the smart panel. C319H is often applied to scenarios such as villas, apartments, and buildings.
Page 12: Change Log
C319H Administrator Guide 2.Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.com...
Page 13: Model Difference
1xRJ45, 10/100Mbps adaptive Power Supply 12VDC/1A or IEEE 802.3af PoE Alarm Input 8 x Alarm Inputs Door Bell Input 1 x Bell In Relay Output 2 x Relay Out (NO/COM/NC) Installation Wall-mounted Operation Temperature -10°C ~ +45°C AKUVOX SMART INTERCOM www.akuvox.com...
Page 14 C319H Administrator Guide Operation Humidity -20°C ~ +70°C Dimensions 205x148x27.5(mm) (W x H x D) AKUVOX SMART INTERCOM www.akuvox.com...
Page 15: Introduction To Configuration Menu
Settings: This section is including the RTSPD & voice assistance setup. Arming: This section covers the configuration including, arming zone setting, arming mode, disarm code, and alarm action. AKUVOX SMART INTERCOM www.akuvox.com...
Page 16: Access The Device
C319H Administrator Guide 5.Access the Device Akuvox C319H settings can be either accessed on the device directly or on the device web interface. 5.1. Device Start-up Selection When you first start up C319H, you need to perform start-up initialization, which includes a series of settings, such as language, time zone, network, adding home automation devices, and running devices and scene test.
Page 17 C319H Administrator Guide AKUVOX SMART INTERCOM www.akuvox.com...
Page 18 C319H Administrator Guide Note:  Please refer to the home automation devices user manual for pairing them with C319H. AKUVOX SMART INTERCOM www.akuvox.com...
Page 19: Accessing The Device Setting On The Device
More > Settings. To check the basic information like MAC, firmware and etc. 5.2.2.Accessing Device Advance Setting To access the advance setting, press Setting then press the Advance Settings icon. Press password 123456 to enter the advance setting. AKUVOX SMART INTERCOM www.akuvox.com...
Page 20 C319H Administrator Guide AKUVOX SMART INTERCOM www.akuvox.com...
Page 21: Access The Device Setting On The Web Interface
For checking the IP address you can search in device Setting > System Info > Network screen. Or searching by IP scanner tool which in the same LAN with the devices. AKUVOX SMART INTERCOM www.akuvox.com...
Page 22 C319H Administrator Guide Note  Google Chrome browser is strongly recommended.  The initial username and password are “admin” and please be case-sensitive to the user names and passwords entered. AKUVOX SMART INTERCOM www.akuvox.com...
Page 23: Language And Time Setting
Time settings can be set up on the device and on the device web interface in terms of time zone, date and time format, etc. To set up time setting on the device Settings > Time&Language screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 24 NTP server address that you obtained to automatically synchronize your time and date. And when your time zone is selected, the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device. AKUVOX SMART INTERCOM www.akuvox.com...
Page 25 Confirm tab for the confirmation. The default time zone is GMT GMT+0.00.  Preferred/NTP Server: enter the NTP server you obtained in the NTP server field. AKUVOX SMART INTERCOM www.akuvox.com...
Page 26 Note:  When the Automatic Date&Time toggle switch is toggled off then parameters related to the NTP server will become uneditable. And when the switch is toggled on, then time and date will be denied editing. AKUVOX SMART INTERCOM www.akuvox.com...
Page 27: Screen Display Configuration
 Theme: there are four display modes - Intercom Classic Mode, Intercom Call list Mode, Home Automation Mode, and Security Mode. The Security mode is the default display mode. You can also choose the display modes according to your application. AKUVOX SMART INTERCOM www.akuvox.com...
Page 28 C319H Administrator Guide Security Mode Intercom Classic AKUVOX SMART INTERCOM www.akuvox.com...
Page 29 C319H Administrator Guide Home Automation Intercom Call List Simple List AKUVOX SMART INTERCOM www.akuvox.com...
Page 30: Lcd Screen Brightness Setting
The default brightness is 145. The maximum brightness is 255. 7.3. Screen Saver Setting Screensaver is mainly a function for screen protection. You can configure it on the device More > Settings > Display. AKUVOX SMART INTERCOM www.akuvox.com...
Page 31: Upload Screen Saver
Pictures, Local Video and Clock. Local video and pictures need to be customized by yourself and they can be configured on the device web interface. 7.3.1.Upload Screen Saver You can upload and modify the screen saver images and videos on the AKUVOX SMART INTERCOM www.akuvox.com...
Page 32: Font Setting
 Screen Saver Type: it is the same as the device side. 7.4. Font Setting Adjust font size according to the user’s preference. You can configure it on the device More > Settings > Display. AKUVOX SMART INTERCOM www.akuvox.com...
Page 33: Wallpaper Setting
 Font Size: select the font size among four options “Small”, “Normal”, ”Large”, ”Huge” according to your need. 7.5. Wallpaper Setting You customize the screen background picture according to user preferences. You can choose wallpaper on the device More > Settings > Display. AKUVOX SMART INTERCOM www.akuvox.com...
Page 34: Upload Wallpaper
 Wallpaper: choose the image from your PC for wallpaper. recommended wallpaper image size is 2M, 1280 x 800, jpg/png/jpeg.  Wallpaper Files: you can choose the existed pictures from the drop-down list and confirm which need to be deleted. AKUVOX SMART INTERCOM www.akuvox.com...
Page 35: Booting Image Setting
In the home automation mode, you are allowed to customize your home screen display. You can add your favorites ( Components, devices, and scenes) on the home screen for the convenience of your operation. On the home screen, tap Home Screen Setting, then add your favorites. AKUVOX SMART INTERCOM www.akuvox.com...
Page 36  Device: it will show all devices you had added like smart sensors, etc under each room. You can choose the device on the home page.  Scene: it will show all scenes created by Akuvox Cloud or the App. You AKUVOX SMART INTERCOM www.akuvox.com...
Page 37: Icon Screen Display Configuration For More Page
 Label: click to rename the icon if needed, while the DND icon cannot be renamed.  Icons: click to select the picture to be uploaded as the icon to be displayed. The maximum icon size is 50*50. The picture format can be JPG, JPEG and PNG. AKUVOX SMART INTERCOM www.akuvox.com...
Page 38: Sound And Volume Configuration
8.1. Intercom Volume Setting Intercom Volume includes mic volume during talking, intercom ring volume, speaker volume during talking and dial tone. You can configure it on the device More > Settings > Sound. AKUVOX SMART INTERCOM www.akuvox.com...
Page 39  Mic Volume: adjust the volume of your voice to be heard.  Tone Volume: adjust the dial tone volume.  Phone Ringtone: select ringtone for incoming calls.  Notification Sound: select ringtone for the incoming messages. AKUVOX SMART INTERCOM www.akuvox.com...
Page 40: Screensaver Video Tone Setting
More > Settings > Sound. You can also configure the screensaver video volume on the device web Device > Audio > Volume Control. Parameter Set-up:  Media Volume: adjust the volume for the video screen saver. AKUVOX SMART INTERCOM www.akuvox.com...
Page 41: Doorbell Sound Setting
 Alarm Ringtone: you can choose the existed audio file from the drop-down list and confirm which need to be deleted. Note:  Doorbell sound files and Alarm Ringtone files to be uploaded must be .WAV or MP3 format. No limitation for the file size. AKUVOX SMART INTERCOM www.akuvox.com...
Page 42: Home Automation
 Manual Scenes: manual scenes are also issued by Cloud or Apps. If you click Run in the status interface, the related event will be triggered right now. AKUVOX SMART INTERCOM www.akuvox.com...
Page 43: Device Management
More > Home Automation > Devices/All Devices. 9.2.2.Modify the Device You can modify the sub-devices by clicking Setting icon on the Devices or All Devices screen. The setting password is 123456 by default. AKUVOX SMART INTERCOM www.akuvox.com...
Page 44  Remove Device: if you need to delete the device, you can click Remove Device. There are two options - Remove, Remove and Wipe Data. And if you need to remove it completely, remember to choose the second one. AKUVOX SMART INTERCOM www.akuvox.com...
Page 45: Phone Book Configuration
 Account1: select which account to use to dial out, Account 1 or Account  New Contact Name: enter the name to save.  Number: enter the IP or SIP number to save.  CameraUrl: enter the RTSP URL for video preview. AKUVOX SMART INTERCOM www.akuvox.com...
Page 46: Edit Contact
C319H Administrator Guide Note: Akuvox devices RTSP URL format is rtsp://device IP/live/ch00_0. if  you use the third-party device, please confirm the URL format with their company. 10.1.2. Edit Contact You can check and edit the existed contacts in the phonebook list. Choose one and click Edit key to modify.
Page 47: Phone Book Configuration On The Web Interface
 You can delete contacts regardless of whether it is on the All Contacts screen or the Blocklist screen 10.2.Phone Book Configuration on the Web Interface 10.2.1. Contact Configuration To conduct contact configuration on web Contacts > Local Contacts > Contacts List Setting interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 48: Contact Management
 Dial Account: select Account1 or Account2.  10.2.2. Contact Management You can search, display, edit, and delete the contacts in your contacts list on the web Contacts > Local Contacts > Contacts List Setting interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 49: Block List Setting On The Web Interface
Block List Setting on the Web Interface You can set the blocklist directly in the contact list on the web Contacts > Local Contacts > Contacts List Setting interface or set it when editing a contact. AKUVOX SMART INTERCOM www.akuvox.com...
Page 50: Contacts Import And Export On The Web Interface
When the contact becomes so many that you can not afford to manage each contact one by one manually, you can import and export the contacts in batch on the device web Contacts > Local Contacts > Contacts List Setting interface AKUVOX SMART INTERCOM www.akuvox.com...
Page 51 C319H Administrator Guide Note:  The contact file can only be imported or exported in .xml or .csv format. AKUVOX SMART INTERCOM www.akuvox.com...
Page 52: Network Setting & Other Connection
DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS server address AKUVOX SMART INTERCOM www.akuvox.com...
Page 53: Configuring Device Network Connection On The Web Interface
11.1.2. Configuring Device Network Connection on the Web Interface To check the network on the web Homepage > Status > Network information interface. To check and configure network connection on the device web Network > Basic > LAN Port interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 54: Device Deployment In Network
To deploy the device in the network on web Network > Advanced > Connect Setting interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 55: Device Nat Setting
Internet addresses. It is a way to translate the internal private network IP address into a legal network IP address technology. To set up NAT, you can do it on web Account > Advanced > NAT interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 56: Device Bluetooth Setting
 RPort: check the RPort when the SIP server is in WAN (Wide Area Network). 11.4.Device Bluetooth Setting 11.4.1. Device Bluetooth Pairing After C319H turns on Bluetooth on the device More > Settings > Bluetooth screen, it can be paired with other devices via Bluetooth. AKUVOX SMART INTERCOM www.akuvox.com...
Page 57: Device Wi-Fi Setting
RTP ports (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. To set up device local RTP on web Network > Advanced > Local RTP interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 58  Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range.  Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. AKUVOX SMART INTERCOM www.akuvox.com...
Page 59: Intercom Call Configuration
To make a direct IP call on the device More > Call screen. Enter the IP address you which to call on the soft keyboard, and press Audio or Video tab to call out. In addition, you can also make IP calls on the Local Contacts on your device. AKUVOX SMART INTERCOM www.akuvox.com...
Page 60: Ip Call Configuration
 Direct IP Call: tick the check box to enable the direct IP call. For example, if you do not allow direct IP call to be made on the device, you can untick the check box to terminate the function. AKUVOX SMART INTERCOM www.akuvox.com...
Page 61: Sip Call &Sip Call Configuration
12.3.SIP Account Registration Akuvox C319H supports two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts. The SIP account can be configured on the device and on the device interface.
Page 62: Sip Server Configuration
SIP server can be set up for devices in order to achieve call sessions through the SIP server between intercom devices. To perform the SIP account settings on the device More > Settings > Advance Settings > Account screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 63: Outbound Proxy Server Configuration
The default registration period is “1800”, ranging from 30-65535s. 12.5.Outbound Proxy Server Configuration An outbound proxy server is used to receive all initiating request messages AKUVOX SMART INTERCOM www.akuvox.com...
Page 64: Sip Call Dnd & Return Code Configuration
More > Settings > DND to block SIP calls you do not intend to answer. In the meantime, you can also define the code to be sent to the SIP server when you want to reject the call. AKUVOX SMART INTERCOM www.akuvox.com...
Page 65: Data Transmission Type Configuration
 Return Code When DND: select what code should be sent to the calling device via SIP server. 404 for “Not found”; 480 for “Temporary unavailable”; 486 for “busy here”. 12.7.Data Transmission Type Configuration SIP messages can be transmitted in three data transmission protocols: UDP AKUVOX SMART INTERCOM www.akuvox.com...
Page 66: Call Setting
C319H will auto answer all incoming calls if call auto-answer is enabled and receive live stream if live stream is enabled. To do the configuration on web Account > Advanced > Call > Auto Answer and Device > Call Feature > Others interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 67: Auto-Answer Allow List Setting
Auto answered can only be applicable to the SIP or IP numbers that are already added to the auto-answer white-list of C319H. Therefore, you are required to configure or edit the numbers in the white-list on the web Device > Call Feature > Auto Answer AllowList interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 68: Live Stream Setting
C319H will not be sent to the calling devices in order to protect your privacy. To do the configuration on web Device > Call Feature >Audio Call Settings interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 69: Intercom Call Configuration (Intercom Preview, Mute)
Emergency call is used to call out three emergency contacts when you are in urgent status. Especially for the elders and children. To display Emergency Call softkey on web Device > Display Setting>More Page Display interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 70  Call Timeout: set up the timeout for each number. Once users call out, if the other side will not answer within the timeout, smart panel will continue to call the next number.  Loop Times: to set up the call loop times. AKUVOX SMART INTERCOM www.akuvox.com...
Page 71: Multicast Configuration
Call Forward is a feature used to redirect an incoming call to a specific third party. Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward/ No Answer Forward/Busy Forward. AKUVOX SMART INTERCOM www.akuvox.com...
Page 72: Call Forwarding Configuration On The Device
 No Answer Transfer: to enable no answer forwarding function; incoming calls will be forwarded to a specific number if the phone is not picked up within no answer ring time. AKUVOX SMART INTERCOM www.akuvox.com...
Page 73 C319H enables always forwarding / call forwarding busy / no answer forwarding.  No Answer Ring/No Answer Call Transfer Duration (Sec): to set the no answer time interval from 0-120 seconds before the call is transferred to a designated number. AKUVOX SMART INTERCOM www.akuvox.com...
Page 74: Intercom Message Setting
Message function does not show by default, you need to enable and display this function on the web Device > Display Setting > More Page Display. 13.2.Manage Messages You can check, create and clear messages as needed on the C319H Message screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 75: Configure Voice Message (Mwi)
Parameter Set-up:  Notification: the message from the property manager, this feature is only available when using Akuvox Cloud.  Text MSG: to send or receive or manage the text message here.  Owner MSG: if you enable this feature, and nobody answers the incoming call within the pre-configure ring time, the visitor will hear the owner audio message.
Page 76 MWI Subscribe: tick the check box to enable the MWI function.  Voice Mail Number: enter the voice mail number for accessing your  voice mail messages. MWI Subscribe Period: set up the interval between the MWI Subscribe  messages. AKUVOX SMART INTERCOM www.akuvox.com...
Page 77: Audio& Video Codec Configuration For Sip Calls
To do the configuration on web Account > Advanced > SIP Account interface. Please refer to the bandwidth consumption and sample rate for the four codec types below: AKUVOX SMART INTERCOM www.akuvox.com...
Page 78: Video Codec Configuration
To do the configuration on web Account > Advanced > Video Codecs interface. Choose available video codecs and set up the codecs parameters. AKUVOX SMART INTERCOM www.akuvox.com...
Page 79 While the default code bitrate is 2048.  Payload: select the payload type (ranging from 90-118) to configure the audio/video configuration file. The default payload is 104. AKUVOX SMART INTERCOM www.akuvox.com...
Page 80: Security
You can configure the monitor setting on the web Device > Monitor interface. Enter the IP/SIP number of door phone in device number and fill in device name. Then set up the RTSP address. The RTSP format of the Akuvox door phone is rtsp://deviceIP/live/ch00_0. Enable or disable display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed.
Page 81: Monitor Windows
Monitor function does not show by default, you need to enable and display this function on the web Device > Display Setting > More Page Display. 15.1.4. Video Image Capturing To capture video image by pressing Monitor > Capture on the device screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 82: Alarm And Arming Configuration
Away to Home, you need to disarm the arming state by entering the disarm code, which 123456 by default. To configure the arming and disarm code on the device, go to More > Arming > Arming/Disarm Code screen. Change the current password and save it. AKUVOX SMART INTERCOM www.akuvox.com...
Page 83: Configure Alarm And Arming On The Web Interface
C319H Administrator Guide To check the zone status on Arming > Sensor Status screen. 15.2.2. Configure Alarm and Arming on the Web Interface AKUVOX SMART INTERCOM www.akuvox.com...
Page 84: Configure Location-Based Alarm
“24H” if you want the alarm sensor to always stay enabled without needing to set up the alarm manually again after the arming mode is disarmed. 15.2.3. Configure Location-based Alarm Configure the alarm sensor in the same way you do on the web interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 85 HTTP command to the designated device or server for the corresponding actions.  Defence delay: it means when users change the arming mode from other modes, there will be a few seconds delay time to get activated. You can customize the delay time from 0-90s. AKUVOX SMART INTERCOM www.akuvox.com...
Page 86: Configure Alarm Text
Setting > Customized Alarm interface. Enter the alarm text for each device according to your need. 15.2.5. Configure Arming Mode To switch arming mode on Arming screen by pressing their respective icons. Press Disarmed icon if you want to cancel the Arming Mode. AKUVOX SMART INTERCOM www.akuvox.com...
Page 87: Alarm Action Configuration
To set up the HTTP Command action, you can click Enable in the Send HTTP field to enable the actions for the alarm sensor installed in different locations. Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried. AKUVOX SMART INTERCOM www.akuvox.com...
Page 88: Configure Alarm Action Via Sip Message
SIP account as an action. 15.2.6.3. Configure Alarm Action via Local Relay To trigger the local relay while the alarm is triggered. Choose which relay you want to be triggered. AKUVOX SMART INTERCOM www.akuvox.com...
Page 89: Check Alarm Log
15.3.Screen Unlock Setting You can enable Screen Lock function directly on the device Settings > Display Setting screen. The device screen will be locked over sleep time. You are required to wake up the device through a password. AKUVOX SMART INTERCOM www.akuvox.com...
Page 90: Screen Unlock By Pin Code
C319H Administrator Guide 15.3.1. Screen Unlock by PIN code You can unlock C319H screen by entering the pre-configured PIN code when the screen is locked. AKUVOX SMART INTERCOM www.akuvox.com...
Page 91: Voice Encryption
SRTP(Compulsory), all audio signals (technically speaking it is RTP streams) will be encrypted to improve security. SRTP(Optional), encrypts voice from the called party, if the called party also enables SRTP, the voice signals will also be AKUVOX SMART INTERCOM www.akuvox.com...
Page 92: Remote Control
SRTP session key. 15.5.Remote Control Remote control function supports configuring a specific server to send HTTP commands or requests to C319H to do some specific action on web Device > Relay > Remote Control interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 93: Door Access Control Configuration
Open door, when pressing the unlock icon, the local relay will be opened.  Remote Control: enable it to trigger local relay by DTMF and vice versa.  DTMF Code: to set DTMF code for the remote relay, which is “#” by default. AKUVOX SMART INTERCOM www.akuvox.com...
Page 94: Dtmf Type Setting
To do this configuration on web Device > Relay > Web Relay interface. Parameter Set-up:  IP address: enter the web relay IP address.  User Name: enter the User name provided by the web relay manufacturer. AKUVOX SMART INTERCOM www.akuvox.com...
Page 95: Door Unlock Configuration
HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To do this configuration on web Device > Relay > Open Relay via HTTP interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 96  Password: Enter the device password to be used as part of HTTP command to trigger the local relay.  Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Pa ssword=12345&DoorNum=1 Note:  DoorNum in the HTTP command above refers to the relay number #1 to be triggered. AKUVOX SMART INTERCOM www.akuvox.com...
Page 97: Lift Control
Lift > Hints interface. Edit the HTTP Status Code, feedback code from lift control board. If there are huge amounts of prompts that need to be added, you can click Export tab to export a template, after editing to import/export. AKUVOX SMART INTERCOM www.akuvox.com...
Page 98: Firmware Upgrade
C319H Administrator Guide 18. Firmware Upgrade Firmwares of different versions for the smart panel can be upgraded on the device web Upgrade > Basic interface. Note:  Firmware files should be .zip format for the upgrade. AKUVOX SMART INTERCOM www.akuvox.com...
Page 99: Backup
C319H Administrator Guide 19. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. AKUVOX SMART INTERCOM www.akuvox.com...
Page 100: Auto-Provisioning
Auto-provisioning is a feature used to configure or upgrade the devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the door phone.
Page 101: Introduction To The Configuration Files For Auto-Provisioning
MAC-based configuration files. 20.3.AutoP Schedule Akuvox provides you with different AutoP methods that enable the smart panel to perform provisioning for itself at a specific time according to your schedule. To set up the schedule on the device web Upgrade > Advanced >...
Page 102: Pnp Provisioning Configuration
Auto-provisioning URL can also be obtained using the DHCP option which allows device to send a request to a DHCP server for a specific DHCP option code. If you want to use Custom Option as defined by users with option code AKUVOX SMART INTERCOM www.akuvox.com...
Page 103 128-255), you are required to configure DHCP Custom Option on the web Upgrade > Advanced > Automatic AutoP interface. Note:  The custom Option type must be a string. The value is the URL of the TFTP server. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...
Page 104: Static Provisioning Configuration
AutoP interface. If an AutoP schedule is set up, the smart panel will perform the auto-provisioning at a specific timing according to AutoP schedule you set up. In addition, TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration. AKUVOX SMART INTERCOM www.akuvox.com...
Page 105  AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto-provisioning configuration file. Note:  AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. AKUVOX SMART INTERCOM www.akuvox.com...
Page 106 HTTP: http://192.168.0.19/ (use the default port 80)  http://192.168.0.19:8080/ (use other ports, such as 8080)  HTTPS: https://192.168.0.19/ (use the default port 443)  Note: Akuvox do not provide user specified server.  Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.  AKUVOX SMART INTERCOM www.akuvox.com...
Page 107: Voice Assistant
This function is applied when you want the voice assistant to stay silent while carrying out what it is made to do according to your voice commands.  Supported Command: enable or disable the 22 voice commands according to your need. AKUVOX SMART INTERCOM www.akuvox.com...
Page 108 Done, away mode  started. Home mode Use it when you want to Sure, home mode is on.  change the arming mode OK, start home mode.  to home mode Alright, home mode is  AKUVOX SMART INTERCOM www.akuvox.com...
Page 109 Take easy, calling  emergency right now. Help me ibid ibid Call manager use it when you want to Please choose one for  call "manager" calling. named and set up in the AKUVOX SMART INTERCOM www.akuvox.com...
Page 110 Use it when you want to See you.  down/cancel turn voice See you later.  assistant function. Bye.  Goodbye.  See you next time.  Bye, best regards.  See you, have a great  AKUVOX SMART INTERCOM www.akuvox.com...
Page 111 Setting > Voice Assistant > Voice Assistant Setting interface, you can tick the check box to enable the voice assistant function. Then go to Voice Command Setting section to select a specific relay to bet triggered via voice assistant. AKUVOX SMART INTERCOM www.akuvox.com...
Page 112: Call Log
More > Call > Call Logs. You can also check call logs on the device web Contact > Call Logs interface and export the call log from the device if needed. AKUVOX SMART INTERCOM www.akuvox.com...
Page 113  Upper Limit: set the maximum screenshot storage capacity, when the capacity is reached the previous screenshots would be overwritten.  Call History: select call history among four options: “All”, “Dialed”, “Received”, and “Missed” for the specific type of call log to be displayed. AKUVOX SMART INTERCOM www.akuvox.com...
Page 114: Debug
Akuvox technical support. 23.2. PCAP for Debugging PCAP in Akuvox smart panel is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can AKUVOX SMART INTERCOM www.akuvox.com...
Page 115: User Agent
1MB. 23.3. User Agent User agent is used for identification purpose when you are doing analysis on the SIP data packet. To do this configuration on web Account > Advanced interface. AKUVOX SMART INTERCOM www.akuvox.com...
Page 116: Device Integration With Third Party
You can install the third-party App to your device on the device web Device >Third-party APK interface. Choose a suitable .apk file from the PC to upload. If you want to clear the apk file uploaded, click Reset. AKUVOX SMART INTERCOM www.akuvox.com...
Page 117  Turn Back App After Calling: tick the box if you want the app to return automatically after finishing a call (This feature applies to all the apps)  Show App Icon: tick the box if you want the app icon to be displayed on the screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 118: Password Modification
This password is used to enter the advance settings of the device, including password settings, account numbers, SOS numbers, network settings, etc. To modify the advance setting password on device More > Settings > Advance Settings > Protect Code > Setting Code screen. The default password is 123456. AKUVOX SMART INTERCOM www.akuvox.com...
Page 119: Modify Browser Password
C319H Administrator Guide 25.3.Modify Browser Password This password is used to open the browser. To modify the password on device More > Settings > Advance Settings > Protect Code > Browser Code screen. The default password is null. AKUVOX SMART INTERCOM www.akuvox.com...
Page 120: Modify Device Web Interface Password
" User" for the User Account. Click the Change Password tab to change the password. Note:  There are two accounts, one is admin, its password is admin, the other is user, its password is user. AKUVOX SMART INTERCOM www.akuvox.com...
Page 121: System Reboot&Reset
If you want to restart the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. To restart to the system setting on device More > Settings > Advance Settings > Reset&Reboot screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 122: Reboot On The Web Interface
To set up the device restart schedule on web Upgrade > Advanced > Reboot Schedule interface. 26.2. Reset If you want to reset the whole device system to the factory setting, you can operate it directly on the device Settings > Advance Settings > Reset&Reboot screen. AKUVOX SMART INTERCOM www.akuvox.com...
Page 123 Parameter Set-up:  Reset Intercom Settings: reset all intercom feature configurations.  Restore Factory Settings: reset all data completely.  Clear User Data: reset screensaver/logo/capture/wallpaper images, screensaver/record videos, uploaded audio files, audio/text messages, call/alarm logs. AKUVOX SMART INTERCOM www.akuvox.com...
Page 124: Abbreviations
FTP: File Transfer Protocol GND: Ground HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet AKUVOX SMART INTERCOM www.akuvox.com...
Page 125 SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand AKUVOX SMART INTERCOM www.akuvox.com...
Page 126: Contact Us
C319H Administrator Guide 28. Contact Us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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