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Contact's guide to setting
up your new modem
Deco X55 Wi-Fi 6 Unit
Step 1: Download the TP-Link Deco app and create a
'TP-Link account'
This is where you set up and control the Deco modem from
your phone/tablet.
1. Download the 'TP-Link Deco' app onto your phone/tablet
by either:
a. Getting it from your app store OR
b. Scanning the QR code below.
Don't forget, you'll need an internet connection or have enough data
available to do this.
2. Open the app. Create an account by clicking on the small
'Sign Up' link at the bottom of the screen.
3. Finish setting up your account by clicking
the link you receive in your activation email,
then log into the app and verify to continue
the set up.
Step 2: Connect the TP-Link Deco modem to
your broadband
Open the app and follow these steps:
1. Plug the power cord provided in the box into your modem
and the other end into a power socket near your ONT. This is
the little white box on your wall that brings internet into your
house. It should power on automatically.
2. Using the other cord from the box (the ethernet cord),
connect your modem to your ONT also. Plug one end of the
ethernet cable into any port on the modem and the other end
into the activated port of the ONT (i.e. PORT1/LAN1 or GE1).
3. Open the app, click 'Let's begin' then select your Deco model.
You're looking for the 'X55'.
4. Click 'Next'.
5. Select 'I don't have a modem' from the small print. (Seems
odd as you do have a modem but please keep going.)
Please turn over
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Related Manuals for Deco X55
Summary of Contents for Deco X55
- Page 1 Step 2: Connect the TP-Link Deco modem to ‘TP-Link account’ your broadband This is where you set up and control the Deco modem from Open the app and follow these steps: your phone/tablet. 1. Plug the power cord provided in the box into your modem 1.
- Page 2 Sat 8am – 4pm ● Visit our FAQs at contact.co.nz/modems If you want to extend the Wi-Fi coverage in your home, you can order additional TP-Link Deco units. Details about how to do this are in the website link above. CT028 05/22...
Need help?
Do you have a question about the X55 and is the answer not in the manual?
Questions and answers
I am trying to hook up my Deco AX3000
To set up your Deco AX3000 (Deco X55), follow these steps:
1. Connect an Ethernet cable from your modem to any port on the Deco unit or to the activated port of the ONT (e.g., PORT1/LAN1 or GE1).
2. Download and open the Deco app.
3. Create an account by clicking the ‘Sign Up’ link at the bottom of the screen.
4. Activate your account using the link in your email, then log in to the app.
5. Click ‘Let’s begin’ and select the Deco model ‘X55’.
6. When prompted, select ‘I don’t have a modem’ (even if you do).
7. Continue following the app instructions until you reach the ‘Connection Type’ screen.
8. On that screen, enable the IPTV/VLAN option by toggling it ON.
9. Complete the setup as guided by the app and connect your devices to the new Wi-Fi network.
This answer is automatically generated