Matrix Switch Corporation MSC-HDX4000 Product Manual

Matrix Switch Corporation MSC-HDX4000 Product Manual

4ru 64x64 3g-sdi modular video router

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Matrix Switch Corporation
MSC-HDX4000
Product Manual
4RU 64x64 3G-SDI Modular Video Router
Revision 1.2
Page 1 of 49
© 2013-2015 Matrix Switch Corporation
www.matrix-switch.tv

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Summary of Contents for Matrix Switch Corporation MSC-HDX4000

  • Page 1 Matrix Switch Corporation MSC-HDX4000 Product Manual 4RU 64x64 3G-SDI Modular Video Router Revision 1.2 Page 1 of 49 © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 2 ITS CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR PURPOSE. Matrix Switch Corporation disclaims all liability arising from this information and its use. Use of Matrix Switch Corporation devices in life support and/or safety applications is entirely at the buyer’s risk, and the buyer agrees to defend, indemnify and hold harmless Matrix Switch Corporation from any and all damages, claims, suits, or expenses resulting from such use.
  • Page 3 2013-11-29 MSC-4HDX6464 manual released. • Updated Mascot protocol information to version 2.3. • Added Vars Mascot command description. • Revision 1.0 Initial release of modular product manual. • 2013-04-15 Page 3 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 4: Table Of Contents

    3.4.2 Command arguments...........................21 3.5 Response format............................21 3.6 Command argument values.........................21 3.7 Error codes..............................22 3.8 Basic command reference...........................23 3.9 Advanced command reference........................23 3.10 C Command..............................24 3.11 DestNames Command..........................25 3.12 DHCP Command............................25 Page 4 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 5 4.1 Software Update on Hydra Series Devices....................44 4.1.1 Power On Software Update Reset Switch...................44 5 Troubleshooting..............................45 5.1 Unknown IP address............................45 5.2 Unexpected reboots.............................45 6 Reference................................46 6.1 Specifications..............................46 6.2 Glossary...............................48 7 Matrix Switch Corporation Warranty......................49 Page 5 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 6: Getting Started

    1.1 Device Connections The MSC-HDX4000 comes with a power supply adapter, a redundant power supply and a documentation CD. Additional cables and hardware are not usually provided. Power supply adapter – A 12 Volt 10 Amp power supply adapter is provided which is connected to the •...
  • Page 7: Front Status Panel

    The status panel RUN/SYS LED will flash at regular intervals once the system has booted up. • 1.3 Front Status Panel The MSC-HDX4000 has a status front panel with 4 LED indicators, described in the following table. LED Label Description Active when power is supplied to the device.
  • Page 8: Network Settings

    Presets can assign a partial subset of destinations or all destinations as desired. Presets can be modified on the Presets Tab of the Web Page Interface. Refer to the Presets Tab section for more details. Page 8 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 9: Network Planning

    Ethernet network. Larger installations or integration with existing IP LAN networks require some network planning. NOTE: Matrix Switch Corporation can assist in planning and pre-configuring devices for specific application requirements at purchase time. Just ask a sales or customer service representative.
  • Page 10: Installation Example

    Panel, a 2RU LCD Remote Panel and a Computer system. 1.6 3D Video Configuration Matrix Switch Corporation video routers offer two software based solutions for dual channel 3D support. This is usually only used with SDI video, but is not limited to that video type.
  • Page 11 Config Tab of the Web Page Interface. Refer to the Config Tab - System Settings Config Tab - Button Panel Settings sections for additional details. Page 11 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 12: Web

    2.1 Overview Figure 1: Routing Tab All Matrix Switch Corporation Router and Remote Panel systems include a built in web page that can be used with standards compliant Javascript enabled web browsers, including but not limited to Firefox, Chrome, Safari and recent versions of Internet Explorer.
  • Page 13: Changing A Connection

    No Change and Mute (the latter only if available for the given level). The No Change option indicates that the Destination for the given Level should not be changed from its current value, when the preset Page 13 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 14: Loading Work Matrix From A Source Target

    Editing an existing Preset – Editing a Preset is done by loading it to the Work Matrix, making the • desired changes and saving it back to the same Preset. All this is accomplished without changing the Active Routing matrix state. 2.4 Labels Tab Page 14 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 15: Config Tab

    Presets can also be assigned label names. Click the Save button to save changes that have been made. 2.5 Config Tab Page 15 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 16: System Settings

    TCP/IP network configuration. Once the save button is pressed and the system is rebooted any changes to DHCP enable, the IP Address or the Netmask shall result in having to access the web page with the Page 16 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 17: Button Panel Settings

    MSC-HDX4000 Product Manual new settings. If there are Matrix Switch Corporation remote control panels which access the system which has been changed, they must also be reconfigured to use the new router IP address as well. See the Network Planning section for more helpful information on planning your network.
  • Page 18: Command Tab

    Clicking the Clear Output button will clear all command output in the lower area. See the section Mascot Control Protocol for more information. Page 18 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 19: Mascot Control Protocol

    MASCOT (MAtrix Switch COrporation ProTocol) provides an ASCII text based command interface via several different transports to control and get status from Matrix Switch Corporation devices. This command protocol can be utilized for manual control or for integration with automation control systems.
  • Page 20: Telnet Access

    Command example X1,1#X2,2#S<CR> Connects Source 1 to Destination1 and Source 2 to Destination 2, followed by displaying the Active Routing matrix status. The <CR> is the Carriage Return character. Page 20 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 21: Command Names

    3.6 Command argument values Command arguments are shown in the Help command output surrounded by square brackets '[ARG]' or parenthesis '(ARG)'. Square brackets indicate an optional argument and parenthesis indicate a required Page 21 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 22: Error Codes

    Serial receive overrun One or more characters were lost on the serial interface. Unsupported command Command is not supported by the system or current configuration. Firmware 5.3.0 and newer. Page 22 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 23: Basic Command Reference

    Query or assign matrix connection echo enable. Firmware Query system firmware version. FrameIP [IP] Remote router IP address the panel will control. Gateway [IP] Query or assign network gateway IP address. Page 23 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 24: C Command

    Where “Dests” is the count of system destinations, “Srcs” is the count of sources and “Levels” is the number of system levels. The Flags1 and Flags2 fields are currently unused and will be 0. Page 24 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 25: Destnames Command

    WARNING: A DHCP server must be present on your network for this to function properly. Using DHCP allows for dynamic IP or fixed IP assignment from a central location (the DHCP server). Using this option is Page 25 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 26: E Command

    IP assignment by MAC address or if there is a way to determine what IPs the Matrix Switch Corporation systems get assigned. Otherwise it may become difficult to determine what IP address to use when accessing the Web Page or other control interfaces. In the event that the IP address or...
  • Page 27: Frameip Command

    Routers requires that the IP address is known, valid and systems are configured to be on the same IP network. In the event that the IP address of a system is unknown refer to the Unknown IP Address section for this device. Command Description Page 27 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 28: Lockstatus Command

    The returned value is either an integer such as "2" or major and minor version numbers separated by a period, such as "2.3". Example >MascotVer Page 28 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 29: Mtxcfg Command

    If an argument is specified (0-7), then a more descriptive JSON structure is returned, of the following form (newlines and spaces added as a visual aid, but are not necessarily part of the response): “version” : 1, “status” : “STATUS”, “levels” : Page 29 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 30 Example - Newlines and spaces added to response as a visual aid. >MtxCfg7 “version” : 1, “status” : “OK”, “levels” : “name” : “Level1”, “type” : “VIDEO”, “destCount” : 4, “srcCount” : 4, “flags” : “mute”, Page 30 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 31: Mtxgroup Command

    Set level 1 I/O grouping (0 or 1 disables grouping). MtxGroup LEVEL1, LEVEL2 Set level 1 and level 2 I/O grouping (0 or 1 disables grouping). Example querying and assigning I/O grouping >MtxGroup >MtxGroup 2,4 >MtxGroup > Page 31 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 32: Netmask Command

    0 can be used for SRC for Mute (if supported). This command stores preset information which is retained and available through system power cycles. Command Description Page 32 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 33: Pairio Command

    1 and 2 respectively using this command. This setting is stored and recalled on power up. Page 33 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 34: Paneldis Command

    Assign internal panel disable setting (0: enable, 1: disable) Examples >PanelDis >PanelDis 1 > The first command queries the current panel disable setting (0: enabled). The second command disables the internal panel interface. 3.30 PanelExtEn Command Page 34 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 35: Panelrate Command

    Clear a preset. For Preset 0 this sets all Destinations to Source 0. Other Presets are assigned “No Change” to all Destinations. This command stores preset information which is available through system power cycles. Page 35 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 36: Psetnames Command

    “No Change”. This can be used to incrementally create a preset without changing the active matrix routing. This command changes preset data which is stored and persists through power cycles. Page 36 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 37: Pview Command

    Source 7 for Level 2 (break away) and Destination 4 to be Muted for Level 1 and “No Change” would be made for Level 2. 3.36 Reboot Command Instructs the system to reboot, which is done after a brief delay. 3.37 ReclkDis Command Routers only - Protocol Version: 2.1 Page 37 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 38: Remotesync Command

    (secondary router). 3.39 S Command Routers and MSC-GCP2U32 only Query the current matrix routing state. Source values for all levels of every destination are shown. This Page 38 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 39: Sierra Command

    SrcNames Query all source names. SrcNames SRC Query source names for all levels of a given source. SrcNames SRC, LEVEL Query the name of a specific source and level. Page 39 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 40: Sysname Command

    >SysName “MyRouter” > 3.43 SysType Command Protocol Version: 2.3 Query the system series type, which is currently defined as one of the following values: Value Series name Carina Lupus Page 40 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 41: Vars Command

    NOTE: This command was not added until version 2.3 of the Mascot protocol. On previous versions, this command is available on the MSC-GCP2U32 LCD panel but not other Matrix Switch Corporation systems. When determining the system type, if executing the command returns an Invalid Command error, the system series can be assumed to be Carina.
  • Page 42: W Command

    Query or make changes to the matrix routing state. This command comes in several variations described by the following table. Command Description Query complete routing state (equivalent to S Command). Page 42 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 43 > The above would connect source 4 to destination 1, source 3 to destination 2, source 2 to destination 3 and source 1 to destination 4 for all levels. Page 43 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 44: Software Updates

    4.1 Software Update on Hydra Series Devices Once a valid software update image is obtained from Matrix Switch Corporation for Hydra series devices, the following procedure can be used to perform a software update.
  • Page 45: Troubleshooting

    If the device is rebooting unexpectedly (detectable on routers when the routing state gets reset to preset 0), make sure the correct power supply is being used with the device (12 Volt 10 Amp). Page 45 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 46: Reference

    MSC-HDX4000 Product Manual 6 Reference 6.1 Specifications Page 46 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 47 800 mV P-P +/- 5% Output Impedance 75 Ohms +/- 1% Output Jitter < 0.2 UI Reference Signal Connector Type Analog BNC with pass-through Format NTSC, PAL and Tri-level sync Page 47 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 48: Glossary

    Network router, which is referred to as a Network Switch in this manual). Simple Panel – A Matrix Switch Corporation Remote Panel which has buttons only. • Smart Panel – A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen • interface.
  • Page 49: Matrix Switch Corporation Warranty

    HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. To the extent this warranty conflicts with local law, local law shall only apply to such conflict. Matrix Switch Corporation www.matrix-switch.tv Phone: (530) 477-9122 Toll free: (800) 764-4084 Page 49 of 49 Copyright © 2013-2015 Matrix Switch Corporation www.matrix-switch.tv...

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