Table of contents
HP Insight Diagnostics ......................................................................................................................... 1
Survey Tab .......................................................................................................................... 2
Test Tab ............................................................................................................................... 3
Status Tab ........................................................................................................................... 3
Log Tab ................................................................................................................................ 4
Help Tab .............................................................................................................................. 4
Protecting the Software ........................................................................................................................ 5
Safety and Comfort .............................................................................................................................. 7
Helpful Hints ......................................................................................................................................... 8
Solving General Problems .................................................................................................................. 10
Solving Power Problems .................................................................................................................... 14
Solving Diskette Problems ................................................................................................................. 15
Solving Hard Drive Problems ............................................................................................................. 18
Solving Display Problems ................................................................................................................... 23
Solving Audio Problems ..................................................................................................................... 27
Solving Printer Problems .................................................................................................................... 29
Solving Network Problems ................................................................................................................. 34
Solving Memory Problems ................................................................................................................. 37
Solving Processor Problems .............................................................................................................. 39
Solving Drive Key Problems ............................................................................................................... 42
Solving Software Problems ................................................................................................................ 46
Contacting Customer Support ............................................................................................................ 47
Appendix B Password Security and Resetting CMOS
ENWW
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