Samsung SM-G7508Q User Manual
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Samsung SM-G7508Q User Manual

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SM-G7508Q
User Manual
English (HK). 11/2014. Rev.1.1
www.samsung.com/hk

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Summary of Contents for Samsung SM-G7508Q

  • Page 1 SM-G7508Q User Manual English (HK). 11/2014. Rev.1.1 www.samsung.com/hk...

  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Internet Package contents Device layout Using the SIM or USIM card and Motions & usability features battery Using a memory card Motions and gestures Turning the device on and off Multi window Locking and unlocking the screen...
  • Page 3 Table of Contents Phone Multimedia Making calls 101 Music Receiving calls 104 Video Options during calls Security features Contacts 107 Emergency mode Adding contacts 108 Help message Managing contacts 109 Severe weather notifications (Geo News) Messages & email Useful apps and features Messages 111 Kids Mode Email...
  • Page 4 Table of Contents 138 S Beam 188 Magnifying the screen 139 Quick connect 189 Setting notification reminders 142 Screen Mirroring 189 Reversing the display colours 144 Mobile printing 189 Turning off all sounds 190 Caption settings 190 Adjusting the sound balance Device &...

  • Page 5: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 6 Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...

  • Page 7: Getting Started

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 8: Device Layout

    Getting started Device layout Headset jack Proximity/Light/Gesture sensor Notification light Front camera Earpiece Power button Touch screen Home button Recent apps button Back button Microphone Multipurpose jack Microphone GPS antenna Rear camera Volume button Flash NFC antenna (on the Back cover battery) Main antenna Speaker...
  • Page 9 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 10: Using The Sim Or Usim Card And

    Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. • O nly microSIM cards work with the device. •...
  • Page 11 SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 12 Replace the back cover. • E nsure that the back cover is closed tightly. • U se only Samsung-approved back covers and accessories with the device. Removing the SIM or USIM card and battery Remove the back cover.
  • Page 13 Getting started Pull out the SIM or USIM card. Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps →...
  • Page 14 Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

  • Page 16: Using A Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 17 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 18: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 19: Locking And Unlocking The Screen

    Getting started Locking and unlocking the screen Pressing the Power button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power button or the Home button and flick your finger in any direction within the unlock screen area.

  • Page 20: Basics

    Basics Using the touch screen • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 21 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 22 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

  • Page 23: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 24 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.
  • Page 25 Basics Using My Magazine My Magazine displays live social network updates and news that you are interested in. or scroll right to open My Magazine. On the Home screen, tap Access additional options. To select the content to be displayed, tap → Settings, and then select the categories that interest you.
  • Page 26 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.
  • Page 27 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 28: Notifications And Quick Setting Panels

    Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery power level Notifications and quick setting panels Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar.
  • Page 29 Basics You can use the following functions on the notifications panel. Launch Settings. Activate or deactivate options. Tap and hold a button to view View all quick setting buttons. more detailed settings. Launch S Finder. Launch Quick connect. Adjust the brightness. Select a SIM or USIM card.
  • Page 30 Basics Using the quick setting panel You can activate or deactivate some features on the notifications panel. To activate or deactivate more features, open the quick setting panel. To open the quick setting panel, drag the status bar downwards with two fingers. Alternatively, tap on the notifications panel.

  • Page 31: Opening Apps

    Basics • M obile hotspot: Refer to Tethering and Mobile hotspot for more information. • S creen Mirroring: Refer to Screen Mirroring for more information. • N FC: Refer to for more information. • S ync: When you activated this feature, the device automatically sync apps, such as calendar or email.

  • Page 32: Installing Or Uninstalling Apps

    Basics Installing or uninstalling apps Samsung GALAXY Apps Use this app to purchase and download apps. Tap GALAXY Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword.
  • Page 33 Basics Downloading suggested apps You can view and download dedicated Galaxy device apps. On the Apps screen, tap → GALAXY Essentials. Alternatively, on the Home screen, tap the GALAXY Essentials widget, and then tap next to an app. To download all apps in the list, tap Download all. Managing apps Uninstalling or disabling apps To disable default apps, open the Apps screen and tap →...

  • Page 34: Entering Text

    Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Using the Samsung Chinese IME keyboard Keyboard layout Hide the keyboard.
  • Page 35 Basics Using additional keyboard functions • : Change the keyboard settings. • : Add an item from the clipboard. → Qwerty CJ: Switch to the qwerty keyboard. • → Stroke: Switch to stroke mode. Tap stroke keys to enter a character. Tap •...
  • Page 36 • : Enter emoticons. • : Switch to the floating keyboard or one-handed operation mode. In the floating keyboard, you can move the keyboard to another location by dragging Using the Samsung keyboard Keyboard layout Suggested keywords Enter uppercase. For all caps, tap Delete a preceding character.
  • Page 37 Basics Changing the keyboard layout , select a language under INPUT LANGUAGES, and then select a keyboard layout to use. On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. Using additional keyboard functions Tap and hold to use various functions.

  • Page 38: Screen Capture

    Basics Copying and pasting Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. → Paste. To paste text that Place the cursor where the text is to be inserted and tap →...

  • Page 39: My Files

    Basics My Files About My Files Use this app to access various files stored in the device or in other locations, such as cloud storage services. Tap My Files on the Apps screen. Search for files or folders. View storage information. Access additional options.
  • Page 40 Basics Viewing files Tap My Files on the Apps screen. Select a folder to open it. To go up a level in the directory, tap . To return to the My Files main screen, tap Select a folder, tap , and then use the following options: •...

  • Page 41: Power Saving Feature

    Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Power saving → Power saving mode, and then tap the Power saving mode switch to activate it. Alternatively, open the quick setting panel and tap Power saving to activate it.
  • Page 42 Basics On the Apps screen, tap Settings → Power saving → Ultra power saving mode, and tap the Ultra power saving mode switch to activate it. Alternatively, open the quick setting panel and tap U. power saving to activate it. Access additional options.

  • Page 43: Viewing Help Information

    Basics Viewing help information To view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help. To view help information for an app while you are using the app, tap → Help. Some apps may not include help information.

  • Page 44: Network Connectivity

    Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage, and then tick Mobile data. Alternatively, open the quick setting panel and tap Mobile data to activate it.
  • Page 45 Network connectivity Adding Wi-Fi networks If the desired network does not appear in the Wi-Fi networks list, tap Add Wi-Fi network at the bottom of the list. Enter the network name in Network SSID, select the security type and enter the password if it is not an open network, and then tap Connect. Activating Wi-Fi Passpoint Wi-Fi Passpoint enables the device to search for and connect to a certified Wi-Fi network.

  • Page 46: Tethering And Mobile Hotspot

    Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via the Wi-Fi, USB, or Bluetooth.
  • Page 47 Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.

  • Page 48: Internet

    Network connectivity Internet Browsing webpages Tap Internet on the Apps screen. Tap the address field. To change the search engine, tap the search engine icon next to the web address field. Enter the web address or a keyword, and then tap Go. To search the web by voice, tap . To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 49 Network connectivity Setting the homepage Tap Internet on the Apps screen. Tap → Settings → Set homepage, and then select one of the following: • D efault page: Set the device’s default webpage as your homepage. • C urrent page: Set the current webpage as your homepage. •...

  • Page 50: Motions & Usability Features

    Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Smart alert On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switch to activate it.
  • Page 51 Motions & usability features Mute/Pause On the Apps screen, tap Settings → Motions and gestures → Mute/Pause, and then tap the Mute/Pause switch to activate it. Covering screen with hand Cover the screen with your palm to mute incoming calls or alarms, or to pause media playback.
  • Page 52 Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot.

  • Page 53: Multi Window

    Motions & usability features Multi window About Multi window Use this feature to run two apps on the screen at the same time. You can use this feature to view emails or use the Internet while you play a video simultaneously. Launching Multi window On the Apps screen, tap Settings →...
  • Page 54 Motions & usability features Tap and hold an app icon to launch from the Multi window tray. Then, drag it to one of the two windows. App icons marked with can be launched in separate windows on the screen at the same time.
  • Page 55 Motions & usability features Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Using Multi window options When you use Multi window apps, select the app window and a white frame will appear around it.
  • Page 56 Motions & usability features • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. •...

  • Page 57: Toolbox

    Motions & usability features Tap and hold an app and drag it to the Multi window tray. Tap Done. Toolbox You can easily launch various apps from the toolbox while using other apps. On the Apps screen, tap Settings → Toolbox, and then tap the Toolbox switch to activate it. Alternatively, open the quick setting panel and tap Toolbox to activate it.

  • Page 58: One-Handed Operation

    Motions & usability features One-handed operation You can switch to one-handed operation mode to conveniently operate the device with one hand. Resizing the screen On the Apps screen, tap Settings → One-handed operation → Reduce screen size, and then tap the Reduce screen size switch to activate it. To switch to one-handed operation mode, hold the device in one hand.
  • Page 59 Motions & usability features Managing shortcuts to contacts or apps You can manage shortcuts to contacts or apps by opening the side menu. to open the side menu. at the bottom of the side menu. Tap and hold a contact’s image or an app, and then drag it to the side menu. To delete a shortcut to a contact’s image or an app, tap Using the side key panel On the Apps screen, tap Settings →...

  • Page 60: Personalising

    Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
  • Page 61 Personalising Managing folders To rename a folder, select a folder, and then tap the existing folder name. Enter a new name for the folder and tap Done. To change the colour of a folder, select a folder, tap , and then select a colour. To move more apps to a folder, tap and hold an app, and then drag it to the folder.
  • Page 62 Personalising Moving items On the Apps screen, tap → Edit. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. To move an item to a new panel, drag it to Create page that appears at the top of the screen. You can move folders only in the folder panel.

  • Page 63: Setting Wallpaper And Ringtones

    Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...

  • Page 64: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.

  • Page 65: Private Mode

    Personalising Private mode About private mode Use this mode to prevent others from using or accessing specific content, such as images and documents, stored on the device. You can save content to a specific location and deactivate private mode to hide items securely. Hiding content On the Apps screen, tap Settings →...

  • Page 66: Easy Mode

    Personalising Viewing hidden content You can only view hidden items when private mode is activated. On the Apps screen, tap Settings → Private mode, and then tap the Private mode switch to activate it. Alternatively, open the quick setting panel and tap Private mode to activate it.

  • Page 67: Transferring Data From Your Previous Device

    Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch Mobile Use this app to transfer data from your previous iPhone or Android device to your new device. You can download the app from GALAXY Apps or Play Store.
  • Page 68 Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to...

  • Page 69: Setting Up Accounts

    Personalising Setting up accounts Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. On the Apps screen, tap Settings → Accounts → Add account and select an account service. Then, follow the on-screen instructions to complete the account setup.

  • Page 70: Making Calls

    Phone Making calls Tap Phone on the Apps screen. Tap Keypad, enter a phone number, and then tap to make a voice call. You can also make calls to phone numbers listed in Logs, Favourites, and Contacts. View call and message logs. View favourite contacts.
  • Page 71 Phone Making calls from call logs or contacts list Tap Logs or Contacts, and then drag a contact or a phone number to the right to make a call. To deactivate the call by dragging an icon to the right feature, tap → Settings → Contacts, and then deselect Swipe to call or send msg.
  • Page 72 Phone Number prediction Tap Keypad. When entering numbers on the keypad, automatic predictions appear. Select one of these to make a call. Speed dial numbers Tap Keypad. For speed dial numbers, tap and hold the corresponding digit. To assign a contact to a speed dial number, tap and hold an available speed dial number on the keypad, tap OK, and then select a contact.

  • Page 73: Receiving Calls

    Phone Receiving calls Answering a call When a call comes in, drag outside the large circle. If a call notification pop-up window appears while you are using an app, tap Answer in the pop-up window. If the call waiting service is activated, another call can be answered. When the second call is answered, the first call is put on hold.

  • Page 74: Options During Calls

    Phone Options during calls During a voice call The following actions are available: • : Increase the volume. • A dd call: Dial a second call. • K eypad: Open the keypad. • E nd call: End the current call. •...

  • Page 75: Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts → Contacts. and enter contact information.

  • Page 76: Managing Contacts

    Contacts Place a business card on the flat surface. Adjust the device to fit the card inside the frames on the screen. When the frames turn green, the device automatically takes a photo. The device also reads the contact information from the business card and converts it to a contact entry. •...
  • Page 77 Merge contacts that are saved in the device with your accounts. On the Apps screen, tap Contacts → Contacts. Tap → Merge accounts → Google or Samsung account. Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services.
  • Page 78 Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.

  • Page 79: Messages & Email

    Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Access additional options.

  • Page 80: Messages Email

    Messages & email While composing a message, tap to use one of the following options: • Q uick responses: Select a message template and enter a message. • I nsert smiley: Enter emoticons. • A dd subject: Enter a subject. •...
  • Page 81 Messages & email Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s messages. You may incur additional charges for sending or receiving messages when you are roaming. While viewing a message, tap to use one of the following options: •...
  • Page 82 Messages & email Managing messages While viewing the list of messages, tap and use the following options: • S elect: Select messages to apply options. • D elete: Delete all or selected messages. • D raft messages: View messages saved for later delivery. •...
  • Page 83 Messages & email Sending emails Tap Email on the Apps screen. at the bottom of the screen to compose a message. Save the message for later Discard the message. delivery. Attach images, videos and Send the message. others. Access additional options. Add recipients.
  • Page 84 Messages & email Reading emails Tap Email on the Apps screen. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other Open attachments.

  • Page 85: Camera

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 86 Camera • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • T he front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.
  • Page 87 Camera Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. • D o not take photos or record videos in places where you may violate other people’s privacy.

  • Page 88: Shooting Modes

    Camera Tap Easily connect via NFC or Wi-Fi Direct settings to connect to another device. • E asily connect via NFC: Activate the NFC feature on both devices. • W i-Fi Direct settings: Activate the Wi-Fi Direct feature on both devices. Tap the image on the preview screen where the device should focus.
  • Page 89 Camera Tap Camera on the Apps screen. Tap MODE → Shot & more. The device takes a series of photos and displays the available shooting modes. Select a shooting mode and apply an effect to the photos. • B est photo: Take a series of photos and save the best one. To view other photos in the series, scroll left or right.
  • Page 90 Camera Panorama Use this mode to take a photo composed of many photos strung together. The device in Gallery. identifies the photo with On the Apps screen, tap Camera → MODE → Panorama. To get the best shot, follow these tips: •...

  • Page 91: Camera Settings

    Camera Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. • P icture size / Video size: Select a resolution. Use higher resolution for higher quality. But it takes up more memory.
  • Page 92 Camera • R emote viewfinder: Set the device to use as a viewfinder and control the other device to take photos or record videos. Refer to Remote viewfinder for more information. • W hite balance: Select an appropriate white balance, so images have a true-to-life colour range.

  • Page 93: Gallery

    Gallery Viewing photos or videos Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others.
  • Page 94 To use this feature, sign in to your Samsung account. On the Gallery main screen, tap and select a device in NEARBY DEVICES to access content. You can view content on the devices that are registered to Samsung link. Visit link.samsung.com for more information.
  • Page 95 Gallery Accessing additional options On the Apps screen, tap Gallery and select an image or a video. Tap and use the following options. • M ore info: View more information about the file. • C opy to clipboard: Copy the file to the clipboard. •...

  • Page 96: Gallery Settings

    Gallery Gallery settings Tap Gallery on the Apps screen. Tap → Settings. Use the following options: • S ync via Wi-Fi only: Set the device to sync content only when the Wi-Fi connection is activated. • T ag buddy: Tag photos with information, such as date and location. To edit tags, tap the information on an image, tap , edit the details, and then tap Done.

  • Page 97: Studio

    Studio Photo studio Edit images by applying various effects. Tap Studio on the Apps screen. Tap Photo studio. Select an image to edit. Edit the image by applying various effects. Crop, rotate, or resize the image. Decorate the image by adding stickers, inserting a frame, or drawing on the image.

  • Page 98: Collage Studio

    Studio Select a save option and tap OK. The edited photo is saved in the Studio folder. To open the folder, tap Gallery → → Album → Studio. Collage studio Combine several images together to create a collage. Tap Studio on the Apps screen. Tap Collage studio.

  • Page 99: Shot & More

    Studio Shot & more Apply various effects to the images you have taken. Only photos taken in shot & more mode can be selected. Tap Studio on the Apps screen. Tap Shot & more. Select an image to edit. Edit the image by applying various effects. Save the best photo.

  • Page 100: Video Trimmer

    Studio Video trimmer Trim video segments. Tap Studio on the Apps screen. Tap Video trimmer. Select a video to edit. Move the start bracket to the desired starting point, move the end bracket to the desired ending point, tap Done. Current position Start bracket End bracket...

  • Page 101: Multimedia

    Multimedia Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Search for other devices to play Access additional options. the file. Adjust the volume. Set the file as your favourite song.
  • Page 102 Multimedia To listen to songs at equal volume levels, tap → Settings, and then tick Smart volume. When Smart volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing.
  • Page 103 To use this feature, sign in to your Samsung account. On the Music main screen, tap Devices and select a device in REGISTERED DEVICES to access and play music. You can play the song on the devices that are registered to Samsung link. Visit link.samsung.com for more information.

  • Page 104: Video

    Multimedia Video Playing videos Tap Video on the Apps screen. Select a video to play. Search for other Adjust the volume. devices to play the file. Access additional options. Move forwards or Pause and resume backwards by playback. dragging the bar. Change screen ratio.
  • Page 105 Multimedia Using the pop-up video player Use this feature to use other apps without closing the video player. While watching videos, to use the pop-up video player. Spread two fingers apart on the screen to enlarge the player or pinch to reduce it. To move the player, drag the player to another location.
  • Page 106 To use this feature, sign in to your Samsung account. On the Video main screen, tap Devices and select a device in REGISTERED DEVICES to access and play the video. You can play the video on the devices registered to Samsung link. Visit link.samsung.com for more information.

  • Page 107: Security Features

    Security features Emergency mode About emergency mode Use this mode to extend the device’s standby time when you are in an emergency situation. When this mode is activated, the screen brightness decreases and battery consumption is reduced by restricting some features. You can also turn on the flash, sound alarms, and send your location information to others in a message.

  • Page 108: Help Message

    Security features The estimated maximum standby time shows the time remaining before the battery power runs out if the device is not used. Standby time may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode, press and hold the Power button, and then tap Emergency mode.

  • Page 109: Severe Weather Notifications (Geo News)

    To view information about severe weather conditions and the regions and languages that the information is available in, visit www.samsung.com/geonews. • T o receive severe weather notifications, connect the device to a Wi-Fi or mobile network.
  • Page 110 Security features Watch notifications Notifications for less severe weather conditions appear on the status bar at the top of the screen. The information provided is displayed in the Geo News widget. Using the geo news widget You can view your current location and information about severe weather conditions in your region in the Geo News widget.

  • Page 111: Useful Apps And Features

    Useful apps and features Kids Mode Starting Kids Mode Use this widget to provide a fun and safe environment for children by restricting children’s access to certain apps or content. Before you use this widget, you need to download and install it. On the Home screen, tap Kids Mode →...
  • Page 112 Useful apps and features Kids mode home screen The Home screen is the starting point for accessing all of apps in kids mode. Kids Gallery Kids Store Kids Media Kids Drawing Kids Camera Kids Voice Recorder Exit kids mode. Access parental controls. Use this app to view saved images, drawings, voice recordings, and media files that you allow your child to access.
  • Page 113 Useful apps and features Use this app to create a drawing with a pen, a brush, and more. Use this app to record or play voice recordings. Use this app to take photos or record videos. Kids mode play area Scroll right on the Home screen to open kids mode play area.
  • Page 114 Useful apps and features Parental control Use this feature to set restrictions for kids mode to control access to content and apps. You can change kids mode settings, usage time limits, and more. On the Home screen, tap and enter the PIN. To exit parental control, press the Home button.
  • Page 115 Useful apps and features S Finder Use this app to search for content on the device. You can apply various filters and view the search history. Open the notifications panel and tap S Finder. Searching for content Tap the search field and enter a keyword, or tap and say a keyword.
  • Page 116 Useful apps and features S Planner Starting S Planner Use this app to manage events and tasks. Tap S Planner on the Apps screen. Go to today's date. Create events or tasks. Change the view mode. Access additional options. Tap and use the following: •...
  • Page 117 Useful apps and features Creating events or tasks Tap S Planner on the Apps screen. . Alternatively, select a date with no events or tasks in it and tap the date again. If the date already has saved events or tasks in it, tap the date and tap Select either event or task and enter details.
  • Page 118 Useful apps and features Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync. To add accounts to sync with, tap → Calendars → Add account. Then, select an account to sync with and sign in.
  • Page 119 Useful apps and features S Voice About S Voice Use this app to command the device by voice to perform various features. Tap S Voice on the Apps screen. Alternatively, press the Home button twice. To deactivate the access by pressing the Home button, tap → Settings, and then deselect Open via the home key.
  • Page 120 Useful apps and features Tips for better voice recognition: • S peak clearly. • S peak in quiet places. • D o not use offensive or slang words. • A void speaking in dialectal accents. The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak.

  • Page 121: Clock

    Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To activate or deactivate alarms, tap next to the alarm in the alarms list.
  • Page 122 Useful apps and features World clock On the Apps screen, tap Clock → World clock. Creating clocks and enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap Deleting clocks Tap →...

  • Page 123: Calculator

    Useful apps and features Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. To set the calculator for convenient use with one hand, tap → One-handed operation on. To see the calculation history, tap to hide the keypad.
  • Page 124 • S elect: Select memos to apply options. • D elete: Delete memos. • A ccount: Sync memos with your Samsung account. While viewing a memo, tap and use the following options: • D elete: Delete the memo.

  • Page 125: Voice Recorder

    Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. While recording a voice memo, tap to insert a bookmark.
  • Page 126 Useful apps and features Playing voice memos Tap Voice Recorder on the Apps screen. and select a voice memo to play. • : Trim the voice memo. • : Set a portion of the voice memo for loop playback. •...

  • Page 127: Dropbox

    Useful apps and features Renaming voice memos Tap and hold the voice memo, tap → Rename, enter a new name for the voice memo, and then tap OK. Managing categories Tap → Edit categories → , enter a category name, select a colour, and then tap Done. To change or assign voice memo categories, in the list of voice memos, tap and hold the voice memo.

  • Page 128: Flipboard

    Useful apps and features Flipboard Use this app to view live social network updates and news in a personalised magazine format. Tap Flipboard on the Apps screen. This app may not be available depending on the region or service provider. When you launch this app for the first time or restart it after performing a data reset, follow the on-screen instructions to finish the setup.

  • Page 129: Magnifier

    Useful apps and features Magnifier Use this widget to magnify text or objects with the rear camera. To add it to the Home screen, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold the Magnifier widget, and then drag it to the Home screen. Tap the Magnifier widget on the Home screen.
  • Page 130 Useful apps and features Maps Find your location on the map, search for locations, and view location information for various places. Play Movies & TV Watch videos stored on your device and download various content to watch from the Play Store.
  • Page 131 Useful apps and features Hangouts Chat with your friends individually or in groups and use images, and emoticons while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google.

  • Page 132: Connecting With Other Devices

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 133 Connecting with other devices Pairing with other Bluetooth devices On the Apps screen, tap Settings → Bluetooth, tap the Bluetooth switch to activate it, and then tap Scan. The detected devices are listed. To set the device as visible to other devices, tap the device name. Select a device to pair with.

  • Page 134: Wi-Fi Direct

    Connecting with other devices Receiving an image When another device sends you an image, accept the Bluetooth authorisation request. The received image is saved in the Gallery → Download folder. Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list.
  • Page 135 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.

  • Page 136: Nfc

    Connecting with other devices About NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery contains a built-in NFC antenna.
  • Page 137 Connecting with other devices Making a purchase with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
  • Page 138 When Touch to beam appears on the screen, tap your device’s screen to send the file. • D o not send copyright-protected data via S Beam. Doing so may violate copyright laws. Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data.

  • Page 139: Quick Connect

    Connecting with other devices Quick connect About Quick Connect Use this feature to easily search and connect to nearby devices. You can conveniently share content stored on your device with computers. • C onnection methods may vary depending on the type of connected devices or the shared content.
  • Page 140 Connecting with other devices Re-searching for devices If the desired device does not appear in the list, search for the device. and select the device from the list of detected devices. Disconnecting devices To deactivate the Quick Connect feature, tap at the top of the screen.
  • Page 141 Launch the Samsung Link app to use content saved on remotely connected computers. To use this feature, sign in to your Samsung account. Install the Samsung Link app on both devices. You can download the app from GALAXY Apps or Play Store.

  • Page 142: Screen Mirroring

    Connecting with other devices Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. You can also use this feature with other devices that support the Wi-Fi Miracast feature.
  • Page 143 Connecting with other devices Viewing content on a TV Before you connect a TV to your device, connect the TV and the screen mirroring-enabled device. To set up the connection, refer to the device’s user manual. The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle.

  • Page 144: Mobile Printing

    Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Connecting to a printer On the Apps screen, tap Settings → Printing, select a printer plug-in, and then tap the switch at the top right of the screen to activate it.

  • Page 145: Device & Data Manager

    Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade.

  • Page 146: Transferring Files Between The Device And A Computer

    Device & data manager Transferring files between the device and a computer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

  • Page 147: Backing Up And Restoring Data

    Device & data manager Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.

  • Page 148: Performing A Data Reset

    On the Apps screen, tap Settings → Accounts → Add account → Samsung account, and then sign in to your Samsung account. Tap Samsung account → Backup, tick the items to back up, and then tap Back up now → Back up.

  • Page 149: Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap You can change the view mode to a grid layout, separate tabs, or a list. Tap → View as, and select a view mode.
  • Page 150 Settings To use options, tap . • S can: Search for available networks. • W i-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to share files. • A dvanced: Customise Wi-Fi settings. • W PS push button: Connect to a secured Wi-Fi network with a WPS button. •...
  • Page 151 Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Tethering and Mobile hotspot for more information. On the Settings screen, tap Tethering and Mobile hotspot. •...
  • Page 152 Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • M ode: Select a method to collect your location data. • R ECENT LOCATION REQUESTS: View which apps request your current location information and their battery usage.

  • Page 153: Connect And Share

    Settings Mobile networks • M obile data: Set the device to use data connections on any mobile network. • D ata roaming: Set the device to use data connections when you are roaming. • A ccess Point Names: Set up access point names (APNs). •...
  • Page 154 Settings Nearby devices Change settings for sharing content when you connect the device to nearby devices. All devices must support Wi-Fi direct or be connected to the same access point. On the Settings screen, tap Nearby devices, and then tap the Nearby devices switch to activate it.

  • Page 155: Sound And Display

    Settings SOUND AND DISPLAY Sound Change settings for various sounds on the device. On the Settings screen, tap Sound. • S ound mode: Set the device to use sound mode or silent mode. • V olume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications.
  • Page 156 Settings • S mart stay: Set the device to prevent the display backlight from turning off while you are looking at the display. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight.
  • Page 157 Settings Lock screen Change the settings for the locked screen. On the Settings screen, tap Lock screen. • S creen lock: Change the screen lock method. The following options may vary depending on the screen lock feature selected. • D ual clock: Set the device to show the dual clock. •...
  • Page 158 Settings Multi window Set the device to use Multi window. On the Settings screen, tap Multi window, and then tap the Multi window switch to activate • O pen in multi window view: Set the device to activate the Multi window feature when you open files from My Files or Video.

  • Page 159: Personalisation

    – Keypad and in-call buttons: Set the device to adjust the size and position of the keypad. – Samsung keyboard: Set the device to adjust the size and position of the Samsung keyboard. – Calculator: Set the device to adjust the size and position of the calculator.

  • Page 160: Motion

    Settings Accessibility Use this feature to improve accessibility to the device. Refer to About Accessibility for more information. On the Settings screen, tap Accessibility. Blocking mode Select which notifications will be blocked or set to allow notifications for calls from specified contacts in blocking mode.

  • Page 161: User And Backup

    Accounts Add email or SNS accounts. On the Settings screen, tap Accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. On the Settings screen, tap Cloud. Backup and reset Change the settings for managing settings and data.

  • Page 162: System

    Select a default keyboard type for text input. Samsung Chinese IME To change the Samsung Chinese IME keyboard settings, tap • T -Chinese(Hong Kong): Select a default keyboard layout for Chinese. • E nglish: Select a default keyboard layout for English.
  • Page 163 • H andwriting setting: Customise settings for handwriting mode, such as recognition time, pen thickness, or pen colour. • H elp: Access help information for using the Samsung Chinese IME keyboard. • R eset settings: Reset Samsung Chinese IME keyboard settings.
  • Page 164 • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • H elp: Access help information for using the Samsung keyboard. • R eset settings: Reset Samsung keyboard settings.
  • Page 165 Settings • O ffline speech recognition: Download and install language data for offline voice input. • B lock offensive words: Hide offensive words from voice search results. • B luetooth headset: Set the device to allow voice input of search keywords via the Bluetooth headset microphone when a Bluetooth headset is connected.
  • Page 166 Settings • A utomatic time zone: Set the device to receive time zone information from the network when you move across time zones. • S elect time zone: Set the home time zone. • U se 24-hour format: Display time in 24-hour format. •...
  • Page 167 Settings Power saving Activate power-saving mode and change the settings for power-saving mode. Refer to Power saving feature for more information. On the Settings screen, tap Power saving. • P ower saving mode: Activate power-saving mode and change the settings for power- saving mode.
  • Page 168 Find my mobile website. • R eactivation lock: Set the device to require your Samsung account after the device has been reset to prevent others from reactivating the device.

  • Page 169: Applications

    • S ecurity policy updates: Set the device to check and download security updates. • S end security reports: Set the device to automatically send the updated security reports to Samsung. • S torage type: Set a storage type for credential files.
  • Page 170 Settings Default applications Select a default setting for using apps. On the Settings screen, tap Default applications. Call Customise the settings for calling features. On the Settings screen, tap Call. • C all rejection: Reject calls from specified phone numbers automatically. Add phone numbers to the reject list.
  • Page 171 Settings – Minute minder: Activate or deactivate the minute minder tone. – Call end tone: Activate or deactivate the call disconnection tone. – Notify during calls: Set the device to alert you to events during a call. • C all accessories: –...
  • Page 172 Settings • V OICEMAIL: – Service provider: Select your voicemail service provider. – Voicemail settings: Enter the number to access the voicemail service. Obtain this number from the service provider. – Alert sound: Select a ringtone for new voicemails. –...
  • Page 173 Change settings for using Internet. On the Settings screen, tap Internet. • A ccount: Sign in to a Samsung account. • S et homepage: Set a default homepage. • A utofill forms: Set the device to automatically enter user information, such as names or phone numbers when you fill out forms on webpages.
  • Page 174 Settings Messages Change settings for using messages. On the Settings screen, tap Messages. • D efault messaging app: Select the default app to use for messaging. • D isplay: Change settings for the messaging window, such as the font size, background colour, and more.
  • Page 175 Settings S Planner Change settings for using S Planner. On the Settings screen, tap S Planner. • F irst day of week: Select the first day of a week. • S how week numbers: Set the device to display the number of weeks in a year. •...
  • Page 176 Settings • A uto start speakerphone: Set the device to automatically turn on the speakerphone when making a call with S Voice. • S how body of message: Set the device to display the text of a new message. •...

  • Page 177: Accessibility

    Accessibility About Accessibility Accessibility menus are special features for those with certain physical disabilities, such as poor eyesight or hearing impairment. You can use the following features: • S etting the accessibility shortcut • V oice feedback (TalkBack) •...

  • Page 178: Using The Home Button To Open Accessibility Menus

    Accessibility Using the Home button to open accessibility menus You can access the following accessibility menus by pressing the Home button three times quickly. • A ccessibility • T alkBack • N egative colours • I nteraction control On the Apps screen, tap Settings →...
  • Page 179 Accessibility When you activate TalkBack, the device provides voice feedback and reads aloud the features you select. Also, the device provides voice feedback when the screen turns off, when you have new notifications, and more. When you activate Explore by touch while using TalkBack, the device reads selected items aloud.
  • Page 180 Accessibility • S crolling the lists: Scroll the screen upwards or downwards with two fingers. • R eturning to the previous page: Scroll the screen to the right with two fingers. • M oving to the next page: Scroll the screen to the left with two fingers. •...
  • Page 181 Accessibility Configuring settings for shortcut gestures Use this feature to configure eight shortcut gestures. You can configure gestures such as, dragging your finger upwards and then to the right without releasing it, and more. You can change shortcut gestures or assign features to empty shortcuts. On the Apps screen, tap Settings →...
  • Page 182 Accessibility Changing reading units When you use TalkBack, you can listen to the text on the screen. You can drag your finger up, down, left, or right to select the text you want. By default, the device reads text aloud in the selected area.
  • Page 183 Accessibility Pausing TalkBack Open the global contextual menu by dragging your finger downwards and then to the right on the screen without releasing it. When you select Pause feedback at the top left of the screen, TalkBack pauses. When TalkBack is paused, you can resume it by turning on the screen or other methods. To change the method of resuming TalkBack, open the Apps screen and tap Settings →...
  • Page 184 Accessibility Configuring settings for TalkBack Configure settings for TalkBack for your convenience. On the Apps screen, tap Settings → Accessibility → Vision → TalkBack → Settings. Alternatively, open the global contextual menu by dragging your finger downwards and then to the right on the screen without releasing it. Then, drag your finger to the top right of the screen and release it when you hear TalkBack Settings.
  • Page 185 Accessibility • F ocus speech audio: Set the device to turn the media volume down when the device reads an item aloud. • S ound volume: Adjust the volume that sound is played when you touch the screen to control it.
  • Page 186 Changing the input language To add input languages, open the Apps screen and tap Settings → Language and input. next to Samsung keyboard → Select input languages and select the Then, tap languages to use.
  • Page 187 Accessibility Editing text Use the local contextual menu to move the cursor or copy and paste text. Open the local contextual menu by dragging your finger upwards and then to the right on the screen without releasing it. Tap and hold the screen and draw a circle around the menu with your finger to explore the menu.

  • Page 188: Changing The Font Size

    Accessibility Changing the input language While entering text by voice, select English (UK) and select a language to change the input language. To add languages to the list, select English (UK) → Add more languages, deselect Automatic, and then select languages to use. Changing the font size Use this feature to change the font size.

  • Page 189: Setting Notification Reminders

    Accessibility Setting notification reminders Use this feature to alert you to notifications that you have not checked at the interval. On the Apps screen, tap Settings → Accessibility → Vision → Notification reminder, and then tap the Notification reminder switch to activate it. To set an interval between alerts, tap Reminder interval.

  • Page 190: Caption Settings

    Accessibility Caption settings Samsung caption On the Apps screen, tap Settings → Accessibility → Hearing → Samsung subtitles (CC), and then tap the Subtitles (CC) switch to activate it. Use the following options: • A lignment: Change the position of the caption.

  • Page 191: Mono Audio

    Accessibility Mono audio Set the device to switch the sound output from stereo to mono when a headset is connected. Mono output combines stereo sound into one signal that is played through all headset speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. On the Apps screen, tap Settings →...

  • Page 192: Setting Tap And Hold Delay Options

    Accessibility Using the cursor On the assistive menu, tap Cursor. A cursor and a touch area where the cursor can be controlled are displayed on the screen. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor.

  • Page 193: Interaction Control

    Accessibility Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. Use this mode when you want to allow others only limited access to and control of your media or data. On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → Interaction control.

  • Page 194: Using Single Tap Mode

    Accessibility Using single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it. When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the button. On the Apps screen, tap Settings →...

  • Page 195: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 196 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality.
  • Page 197 The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 198 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 199 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 200 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 201 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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