14 OPERATION Before Use Control Panel Sabbath Mode Storing Food Humidity Controlled Crispers Drawers Refrigerator Shelves Door Bins 20 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis 21 MAINTENANCE Cleaning 22 TROUBLESHOOTING FAQs Before Calling for Service 27 LIMITED WARRANTY CANADA...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
Page 4
IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. Operation • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments;...
Page 5
IMPORTANT SAFETY INSTRUCTIONS Maintenance • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Refrigerator Fresh food compartment. Freezer Frozen food compartment.
Page 8
PRODUCT OVERVIEW Interior † This feature is only available on some models. Control Panel Sets the refrigerator and freezer temperatures. LED Interior Lighting Lights up the inside of the refrigerator. Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs. †...
Page 9
PRODUCT OVERVIEW • Do not use the egg tray in the freezer. To keep eggs fresh longer, do not store them on the top shelf of the refrigerator or in the vegetable drawer. Door Bin Stores chilled food, drinks, or condiments. Ice Tray For producing and storing ice.
10 INSTALLATION INSTALLATION Before Installing label, or the Tech Sheet that is located under the front of the refrigerator. • To remove any remaining tape or glue, rub the Installation Overview area briskly with your thumb. Tape or glue Please read the following installation instructions residue can also be easily removed by rubbing a first after purchasing this product or transporting small amount of liquid dish soap over the...
Page 11
INSTALLATION Ambient Temperature Install this appliance in an area where the temperature is between 55 °F (13 °C) and 110 °F (43 °C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. Installing the Rear Spacers This feature is only available on some models.
12 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers.
INSTALLATION NOTE • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. Open both doors, and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left.
14 OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Freezer Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C).
16 OPERATION Sabbath Mode personal injury if items are removed with excessive force. This feature is only available on some models. • Do not store glass containers in the freezer. Contents may expand when frozen, break the Using the Sabbath Mode container and cause injury.
OPERATION • Wash food before storing it in the refrigerator. Follow package or container instructions for Vegetables should be washed, and food proper freezing methods. packaging should be wiped down to prevent Do not use adjacent foods from being contaminated. •...
18 OPERATION Store taller items, such as a gallon container or For storing fruit. bottles, by pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. Removing/Assembling the Humidity Controlled Crispers Pull out the crisper to full extension, lift the...
OPERATION Door Bins Detaching/Assembling Door Bins The door bins are removable for easy cleaning and adjustment. To remove the bin, simply lift the bin up and pull straight out. To assemble the bin, slide it in above the desired support and push down until it snaps into place.
20 SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided This feature is only available on models with the in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 WARNING quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does •...
22 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
Page 23
TROUBLESHOOTING Problem Possible Cause & Solution Cooling system runs The door is opened often or a large amount of food / hot food was added. too much. • Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down.
Page 24
24 TROUBLESHOOTING Problem Possible Cause & Solution Frost or ice crystals Condensation from food with a high water content has frozen inside of the food form on frozen food package. (inside of sealed • This is normal for food items with a high water content. package).
Page 25
TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Doors are not closed completely. making enough ice. • If the doors are not properly closed, ice production will be affected. See the "Doors will not close correctly or pop open" section in Parts & Features Troubleshooting for more information.
Page 26
26 TROUBLESHOOTING Problem Possible Cause & Solution Lights do not work. LED interior lighting failure. • The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician. The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. refrigerator is •...
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
Page 28
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
Page 29
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
Page 30
(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
Page 32
(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
Page 33
If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
Page 34
Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
Page 40
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...