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Problem
The washing results are
not satisfactory.
Too much foam in the
drum during the washing
cycle.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
14.3 Emergency door opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing programme
continues when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water
temperature is not too
high and the laundry is not
hot. If necessary, wait until
they cool down.
CAUTION!
Risk of injury! Make sure
that the drum is not
rotating. If necessary, wait
until the drum stops
rotating.
Possible solution
• Increase the detergent quantity or use a different deter-
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Reduce the quantity of detergent.
• Make sure that the flap is in the correct position (UP for
powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord-
ing the indications given in this user manual.
To open the door, proceed as follows:
1. Press the On/Off
2. Disconnect the mains plug from the
3. Open the filter flap.
4. Pull the emergency unlock trigger
Make sure that the water
level inside the drum is not
too high. If necessary,
proceed with an
emergency drain (refer to
«Emergency drain» in
«Care and cleaning»
chapter).
the appliance off.
mains socket.
downward once. Pull it downward
once again, keep it tensed and, in
the meanwhile, open the appliance
door.
button to switch
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