NetWorth Business Inkjet 1000 User Manual page 4

Series 1000 Micro8 Hub User's Guide
End Customer Product Warranty
This is the warranty between NetWorth, Inc. (hereinafter called "us") and the original end
user of NetWorth product (hereinafter called "you").
Warranty Term
We warrant all product manufactured by us to be free from defects in material and
workmanship under normal use and service for a period of one year from their date of
purchase. This warranty is offered only to you, the original end customer, and is subject
to the exceptions below.
We offer you a lifetime warranty on all components in the Series 1000, Series 2000 and
Series 3000 products. Fans and power supplies are excepted from this policy and carry
a three (3) year warranty from the date of purchase.
We offer you an unconditional Lifetime Warranty on all NetWorth Adapters.
Except as set forth below, if the product fails to be in good working order at any
time during the applicable warranty period, we will, at our sole option, repair or
replace the product at no additional charge.
Limitations
Under no conditions does our warranty include service to repair damage to the product
resulting from accidents, disaster, misuse, abuse, misapplication or from modification of
the product performed by any party other than NetWorth.
Service Covered by Warranty
If your product fails within thirty days after you receive it, it should be returned directly to
us. Please contact our Customer Service Department directly at (214) 929-1700 and
follow the procedures listed below in the section titled "NetWorth Return Procedures."
If you need service during the rest of the warranty period, you must return the unit to the
reseller from whom you purchased it. If your reseller is no longer in business, you may
contact our Customer Service Department directly at (214) 929-1700. In this case, please
be prepared to give us the serial number of the equipment and the approximate original
purchase date.
Out-of-Warranty Service
If the product needs repair after the warranty is over, we will do so for a flat rate fee. You
can get specific repair pricing and shipping costs by calling our Customer Service
Department at (214) 929-1700. You must follow the return procedures outlined below.
NetWorth Return Procedures
If service is required directly from NetWorth, either because the reseller is out of business
or because the warranty has expired, please follow this procedure:
a) Contact our Customer Service department at (214) 929-1700 and request a Return
Material Authorization (RMA) number. Please be prepared to provide the serial number
of the failing product, the name of the reseller from whom you purchased the product and
a description of the failure that is as complete as possible.
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