Table of contents Important safety Shutting down the projector ....36 Direct power off ........36 instructions ......3 Menu operation ........37 Introduction......7 Maintenance......46 Projector features ........7 Care of the projector......46 Shipping contents........8 Lamp information........47 Projector exterior view ......9 Troubleshooting ....53 Controls and functions .......
Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. Safety Instructions Please read this manual before you In some countries, the line voltage is...
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Safety Instructions (Continued) The lamp becomes extremely hot Do not place this product on an during operation. Allow the projector unstable cart, stand, or table. The to cool for approximately 45 minutes product may fall, sustaining serious prior to removing the lamp assembly damage.
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Safety Instructions (Continued) Do not place this projector in any of the Do not block the ventilation holes. following environments. - Do not place this projector on a blanket, bedding or any other soft surface. - Space that is poorly ventilated or - Do not cover this projector with a cloth confined.
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If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.
Introduction Projector features The projector integrates high-performance optical engine projection and a user-friendly design to deliver high reliability and ease of use. The projector offers the following features. • Microphone jack to output the sound through the projector speaker • 3D function to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images •...
Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories The supplied accessories will be suitable for your region, and may differ from those illustrated.
Projector exterior view External control panel Front/upper side (See "Controls and functions" on page 10 for details.) Lamp cover Vent (heated air exhaust) Quick-release button Lens cover Focus ring Vent (cool air intake) Front IR remote sensor Projection lens AC power jack Kensington anti-theft lock slot Rear adjuster foot Ceiling mount holes...
Controls and functions Projector TEMPerature warning light Lights up red if the projector's temperature becomes too high. LAMP indicator light Indicates the status of the lamp. Lights up or flashes when the lamp has developed a problem. AUTO Automatically determines the best picture timings for the displayed image.
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Remote control MODE/ENTER Selects an available picture setup mode. Activates the selected On-Screen Display (OSD) menu item. LASER Emits visible laser pointer light for presentation purposes. PAGE UP/PAGE DOWN Not available. FREEZE Freezes the projected image. NETWORK SETTING Not available. TEST Displays the test pattern.
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ZOOM+/ZOOM- Magnifies or reduces the projected image size. VOLUME+/VOLUME- Adjusts the sound level. MUTE Toggles projector audio between on and off. ASPECT Selects the display aspect ratio. MIC/VOL +/- Adjusts the microphone sound level. CAPTURE Captures the projected picture and save it as your startup screen.
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Remote control effective range Infra-Red (IR) remote control sensors are located on the front and the back of the projector. The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensors to function correctly. The distance between the remote control and the sensors should not exceed 8 meters (~ 26 feet).
Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location. Set Rear Ceiling in the SYSTEM SETUP: Basic > Projector Position menu after you turn the projector on.
There is 3% tolerance among these numbers due to optical component variations. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
Connection When connecting a signal source to the projector, be sure to: Turn all equipment off before making any connections. Use the correct signal cables for each source. Ensure the cables are firmly inserted. • In the connections shown below, some cables may not be included with the projector (see "Shipping contents"...
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled CRT/LCD or a function key with a monitor symbol on the notebook. Press FN and the labeled function key simultaneously.
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You can also use a microphone to output the sound through the projector speaker. Once connected, the audio can be controlled by the projector On-Screen Display (OSD) menus. See "Audio Settings" on page 43 for details. The table below describes the connection methods for different devices, and where the sound is from.
Operation Starting up the projector Plug the power cord into the projector and into a power outlet. Turn on the power outlet switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied. Please use the original accessories (e.g.
Adjusting the projected image Adjusting the projection angle The projector is equipped with 1 quick-release adjuster foot and 2 rear adjuster feet. These adjusters change the image height and projection angle. To adjust the projector: Press the quick-release button and lift the front of the projector.
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Correcting keystone Keystoning refers to the situation where the projected image is noticeably wider at either the top or bottom. It occurs when the projector is not perpendicular to the screen. To correct this, besides adjusting the height of the projector, if you want the projector to automatically correct image keystoning, be sure the Auto Keystone function in the DISPLAY menu is On.
H. Size Operation Settings Digital Zoom Front+Rear Remote Receiver 3D Sync Panel Key Lock Disable 3D Sync Invert Background Color BenQ Teaching Template Splash Screen BenQ My Screen Analog RGB MENU Exit Analog RGB MENU Exit Press MENU/EXIT twice* on the...
Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the projector.
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BenQ Customer Center. projector. 0 2 1 2 Recall Code: Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an MENU Exit authorized user of the projector.
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Disabling the password function To disable password protection, go back to the SYSTEM SETUP: Advanced > Security Settings > Change Security Settings menu after opening the OSD menu system. Press MODE/ENTER. The message “INPUT PASSWORD” is displayed. Enter the current password.
Switching input signal The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals. Be sure the Quick Auto Search function in the SOURCE menu is On if you want the projector to automatically search for the signals.
Magnifying and searching for details If you need to find the details on the projected picture, magnify the picture. Use the direction arrow keys for navigating the picture. • Using the remote control Press ZOOM+/ZOOM- to display the Zoom bar. Press ZOOM+ to magnify the center of the picture.
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About the aspect ratio • In the pictures below, the black portions are inactive areas and the white portions are active areas. • OSD menus can be displayed on those unused black areas. 16:9: Scales an image so that it is Auto Scales an image proportionally to fit displayed in the center of the...
Optimizing the image Using Wall Color In the situation where you are projecting onto a colored surface such as a painted wall which may not be white, the Wall Color feature can help correct the projected picture’s colors to prevent possible color difference between the source and projected pictures. To use this function, go to the DISPLAY >...
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The confirmation message “Setting Saved” is displayed. Fine-tuning the image quality in user modes According to the detected signal type, there are some user-definable functions available when User 1 or User 2 is selected. Based on your needs, you can make adjustments to these functions by highlighting them and pressing on the projector or remote control.
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3D Color Management In most installation situations, color management will not be necessary, such as in classroom, meeting room, or lounge room situations where lights remain on, or where building external windows allow daylight into the room. Only in permanent installations with controlled lighting levels such as boardrooms, lecture theaters, or home theaters, should color management be considered.
Repeat steps 3 to 6 for other color adjustments. Make sure you have made all of the desired adjustments. Press MENU/EXIT to exit and save the settings. Setting the presentation timer Presentation timer can indicate the presentation time on the screen to help you achieve better time management when giving presentations.
Freezing the image Press FREEZE on the remote control to freeze the image. The word “FREEZE” will be displayed in the upper left corner of the screen. To release the function, press any key on the projector or remote control. If your remote control has the following keys, please note that they cannot be pressed to release the function: LASER, #1, #4, PAGE UP/PAGE DOWN.
Creating your own startup screen In addition to selecting the projector preset startup screen from among BenQ logo, Black or Blue screen, you can make your own startup screen that is a picture projected from your computer or video source.
Press MENU/EXIT and then press until the SYSTEM SETUP: Basic menu is highlighted. Press to highlight My Screen and press MODE/ENTER. Repeat steps 2-5 in the "Using the remote control" section to capture and view the captured picture. In the unlikely event that the capturing action fails, change your target picture. Adjusting the sound The sound adjustments made as below will have an effect on the projector speakers.
Shutting down the projector Press POWER on the projector or OFF on the remote control, and a confirmation message will be displayed prompting you. If you don't respond in a few seconds, the message will disappear. Press POWER a second time. The POWER indicator light flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.
Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. Main menu Sub-menu Options Off/Light Yellow/Pink/Light Wall Color Green/Blue/Blackboard Aspect Ratio Auto/Real/4:3/16:9/16:10 Auto Keystone Keystone Position Phase...
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Main menu Sub-menu Options Closed Caption On/Off Enable Closed Caption SYSTEM Caption Version CC1/CC2/CC3/CC4 SETUP: Microphone On/Off Standby Settings Monitor Out On/Off Advanced Reset All Settings FAQ-Image and Installation FAQ-Features and Service • Source • Picture Mode INFORMATION • Resolution Current System Status •...
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Description of each menu Function Description Corrects the projected picture’s color when the projection surface is not Wall Color white. See "Using Wall Color" on page 29 for details. There are several options to set the image's aspect ratio depending on Aspect Ratio your input signal source.
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Function Description Provides several preset patterns for various teaching purposes. Teaching Choose Blackboard or Whiteboard first by pressing and press Template to choose the pattern you need. Press MODE/ENTER to activate the pattern. Pre-defined picture modes are provided so you can optimize your Picture Mode projector image set-up to suit your program type.
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Function Description Quick Auto "Switching input signal" on page 26 for details. Search Presentation Reminds the presenter to finish the presentation within a certain time Timer frame. See "Setting the presentation timer" on page 32 for details. Sets the language for the On-Screen Display (OSD) menus. See "Using Language the menus"...
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Sets the background color for the projector. Color Allows you to select which logo screen will display during projector Splash start-up. The following options are available: BenQ logo, My Screen, Screen Black screen, Blue screen. Captures and stores the projected picture as My Screen. See "Creating...
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Function Description Selects a baud rate that is identical with your computer’s so that you can connect the projector using a suitable RS-232 cable and update or Baud Rate download the projector’s firmware. This function is intended for qualified service personnel. Selecting On enables the function and the projector displays the grid test Test Pattern pattern.
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Function Description FAQ-Image Installation Displays possible solutions to problems you may encounter. FAQ- Features and Service Source Shows the current signal source. Picture Mode Shows the selected mode in the PICTURE menu. Resolution Current Shows the native resolution of the input signal. System Color System Status...
Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens and case clean. Never remove any parts of the projector except the lamp. Contact your dealer if other parts need replacing.
Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. "Setting Lamp Mode as Economic" below for more information on Economic mode. To obtain the lamp hour information: Press MENU/EXIT and then press to highlight the SYSTEM SETUP: Advanced...
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Order Replacement Lamp you may continue to operate the projector until Lamp>XXXX Hours the next hour lamp warning appears. Order a new lamp at lamp.benq.com Press ENTER to dismiss the message. It is strongly recommended that you replace the Notice lamp at this age.
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Replacing the lamp • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
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Lift the handle so that it stands up. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
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Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. Connect the power and restart the projector. Do not turn the power on with the lamp cover removed. Resetting the lamp timer After the startup logo, open the On-Screen Display (OSD) menu.
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Indicators Light Status & Description Power events Orange Stand-by mode. Green Powering up. Flashing Green Normal operation. • The projector needs 90 seconds to cool down as it was abnormally shut down without the normal cooling down process. Orange • The projector needs to cool for 90 seconds after the power Flashing is turned off.
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on There is no power from the power the projector, and plug the power cord into the cord. power outlet. If the power outlet has a switch, make sure that it is switched on.
Specifications Projector specifications All specifications are subject to change without notice. Optical Control Resolution RS-232 serial control 1024 x 768 XGA 9 pin x 1 Display system IR receiver x 2 1-CHIP DMD 12V trigger x 1 (Max. 1A) Lens F/Number F = 2.6 Input terminals Lamp...
Dimensions 290 mm (W) x 128 mm (H) x 252 mm (D) Ceiling mount installation 242.04 Ceiling Mount screw: M4 x 8 (Max L = 8 mm) Unit: mm 228.00 118.45 84.00 163.45 145.50 282.95 289.98 Specifications...
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
If the plug has a detachable fuse cover, remember to place the fuse cover back if you need to change the fuse. • Do NOT use a plug without the fuse cover. If the fuse cover is missing, contact your nearest BenQ Customer Service Center for assistance. Regulation statements...
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7500K and 9300K), with a wide range of contrast levels. • BenQ's multimedia monitors and projectors usually have one or two speakers for audio performance which allow users (including hearing impaired) to interact with the computer systems connected. Speaker controls are typically located on the front-panel.
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