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Customer Service
For All Questions/ Comments Missing/ Defective Parts Requests:
-
Please Contact By:
1. service@nanshanint.com
2. Call toll-free # 1-877-998-1697
Monday to Friday
3. Fax # 1- 905-754-3898
With the following Required Customer Purchased Information:
1. Complete Name
2. Email address & phone #
3. Item #/Description - Product Code # KSN # UPC Code # - From
Front cover of Instruction Manual
4. Part description with part # - From Part List in Instruction Manual
plus # of pcs
5. Copy of receipt
6. Mailing address
Important
SEARS INSISTS ON THE HIGHEST STANDARDS OF QUALITY IN
THE MANUFACTURING OF YOUR FURNITURE. EACH PIECE HAS
BEEN CAREFULLY INSPECTED BEFORE SHIPMENT. IN CASE OF
A PROBLEM, DO NOT RETURN TO THE STORE, CALL NAN SHAN
INT' L CO., LTD. AT PHONE # 1-877-998-1697
BETWEEN 9:00 AM TO 5:00 PM EASTERN STANDARD TIME FOR
ANY QUESTIONS OR PROBLEMS YOU MAY HAVE.
,
from 9:00 AM to 5:00 PM EST
,
7
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