Troubleshooting - Philips GC8711/20 User Manual

English
14

Troubleshooting

Problem
The iron does not
produce any steam.
The light of the CALC-
CLEAN button lashes
and the appliance beeps.
No steam comes out of
the soleplate, the light
of the CALC-CLEAN
button lashes and the
appliance beeps.
The appliance has
switched of.
The appliance produces
a loud pumping sound.
Water droplets come out
of the soleplate.
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Possible cause
There is not enough water in
the water tank.
You did not press the steam
trigger.
The steam function has
been disabled until you
have performed the Calc-
Clean process.
The water tank is not placed
in the appliance properly.
At the start of your ironing
session, the steam trigger
has not been pressed long
enough.
This is the Calc-Clean
reminder.
You have not done or have
not completed the Calc-
Clean process.
The safety auto-of function
is activated automatically
when the appliance has not
been used for more than 5
minutes.
The water tank is empty.
After the Calc-Clean process
remaining water may drip
out of the soleplate.
Solution
Fill the water tank beyond the MIN
indication. Press and hold the steam trigger
until steam comes out. It may take up to 30
seconds until steam comes out.
Press and hold the steam trigger until
steam comes out.
Perform the Calc-Clean process to restore
the steam function. (see chapter ' Cleaning
and maintenance')
Fit the water tank back into the appliance
irmly ('click').
Press and hold the steam trigger until
steam comes out. It may take up to 30
seconds until steam comes out.
Perform the Calc-Clean after the Calc-
Clean reminder is given (see chapter
'Cleaning and maintenance').
Perform the Calc-Clean process to enable
the steam function again (see chapter
'Cleaning and maintenance').
To activate the appliance again, press the
on/of button. The appliance then starts to
heat up again.
Fill the water tank with water and press
the steam trigger until the pumping sound
becomes softer and steam comes out of
the soleplate.
Wipe the soleplate dry with a piece of cloth.
If the Calc-Clean light still lashes and the
appliance still beeps, perform the Calc-
Clean process (see chapter 'Cleaning and
maintenance').