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en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
50
Cause and troubleshooting
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed inicio pausa+carga.
Press inicio pausa+carga.
▶
Door is not closed.
Close the door.
1.
Press inicio pausa+carga to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 39
▶
termin. is activated.
Check whether
▶
→ "Buttons", Page 22
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press inicio pausa+carga to start the programme.
4.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 38
▶
Water level is too high.
Start the
programme.
▶
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 56
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 43
▶
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
Detergent dosage is too high.
termin. is activated.
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