Sound And Noise Issues; Testing The Sound - Samsung RU7 Series E-Manual

Sound and Noise Issues

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings
Start Sound Test
If the TV plays the
broadcast signal's strength.
The problem
How can I connect an audio
device to the TV?
There is no sound or the
sound is too low at maximum
volume.
The picture is good but there
is no sound.
No sound is heard.
Support Self Diagnosis
melody without distortion, there may be a problem with an external device or the
The connection method may differ depending on the audio device.
For more information about how to connect an audio device, run
•
Source
Check the volume control of your TV, and then check the volume control of the external
device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.
Set Sound Output
•
Settings
If you are using an external device, check the device's audio output option. For example,
you may need to change your cable box's audio option to HDMI if the box connected to your
TV is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer's audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device's power
cable.
Check whether Digital Output Audio Format
Set Digital Output Audio Format
Atmos) content.
If you are using an AV receiver that does not support Dolby Digital+, you will hear no sound
when you select
•
Settings
Dolby Digital+
Start Sound Test
Try this!
Connection Guide
to TV Speaker.
Sound Sound Output
to Dolby Digital+
Dolby Digital+.
Sound Expert Settings
- 138 -
Try Now
Connection
Audio Device
is set to Dolby Digital+.
only when you play Dolby Digital+ (with
Digital Output Audio Format
Guide.