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Fault
"E:36 / -10"
"E:38 / -25 / -26"
"E:60 / -2B"
lights up.
Cause and troubleshooting
Remove any unapproved extensions from the water
▶
hose.
→ "Connecting the appliance", Page 15
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
Drain pump is blocked.
→ "Cleaning the drum", Page 33
▶
if the fault is displayed again,
→ "Cleaning the drain pump", Page 34
▶
Inlet opening of the rubber gasket is blocked.
→ "Cleaning the intake opening in the rubber gas-
▶
ket", Page 37
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
Water level measurement system is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 48
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Troubleshooting en
39
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