Related Manuals for Samsung SM-A115U
Summary of Contents for Samsung SM-A115U
- Page 1 USER MANUAL SM-A115U（Single card model) SM-A115F/DS (Dual card model) English. 11/2019. Rev.1.0 www.samsung.com...
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Page 2: Table Of Contents
Gallery Samsung account Multi window Transferring data from your previous Samsung Members device (Smart Switch) Samsung Notes Understanding the screen Calendar Notification panel Radio Entering text Voice Recorder My Files Clock Calculator Reminder Sharing content Samsung Global Goals Google apps... - Page 3 Lock screen Smart Lock 100 Biometrics and security 100 Face recognition 103 Privacy 103 Location 104 Accounts and backup 105 Samsung Cloud 106 Google 107 Advanced features 108 Motions and gestures 108 Dual Messenger 109 Digital wellbeing & parental controls...
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Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. - Page 5 Basics • D epending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • Y ou can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
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Page 6: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. - Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
- Page 8 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
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Page 9: Device Layout And Functions
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. - Page 10 Basics Device layout Speaker Microphone Front camera Proximity/Light sensor SIM card / Memory card tray Volume key Power key Touchscreen Multipurpose jack Earphone jack GPS antenna Rear camera (Dual) Flash Speaker Main antenna Microphone...
- Page 11 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
- Page 12 Basics Hard keys Volume key Power key Function • P ress to adjust the device volume. Volume key • P ress and hold to turn the device on or off. Power key • P ress to turn on or lock the screen. Soft buttons Back button Recents button...
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Page 13: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. - Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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Page 15: Sim Or Usim Card (Nano-Sim Card)
• U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. - Page 16 Basics ► Dual SIM models: Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
- Page 17 Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
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Page 18: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. - Page 19 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
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Page 20: Turning The Device On And Off
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format. -
Page 21: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Power key, and then tap Emergency mode. -
Page 22: Samsung Account
Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →... -
Page 23: Transferring Data From Your Previous Device (Smart Switch)
Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. - Page 24 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
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Page 25: Understanding The Screen
Basics On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your device. Understanding the screen Controlling the touchscreen •... - Page 26 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
- Page 27 Basics Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
- Page 28 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
- Page 29 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
- Page 30 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
- Page 31 Basics Displaying the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
- Page 32 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
- Page 33 Basics • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. • T hemes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. •...
- Page 34 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. • T he status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
- Page 35 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
- Page 36 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
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Page 37: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. - Page 38 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
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Page 39: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. - Page 40 Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Enter emoticons. • : Enter stickers. • : Change the keyboard mode or size. • : Enter text by voice. •...
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Page 41: Apps And Features
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider. - Page 42 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • U ninstall: Uninstall downloaded apps. • D isable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature.
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Page 43: Finder
Apps and features Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel and tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Phone Introduction Make or answer voice and video calls. - Page 44 Apps and features to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
- Page 45 Apps and features Making calls from the locked screen On the locked screen, drag outside the circle. Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag...
- Page 46 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
- Page 47 Apps and features During a video call Tap the screen to use the following options: • : Access additional options. • C amera: Turn off the camera so that the other party cannot see you. • S witch: Switch between the front and rear cameras. •...
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Page 48: Contacts
Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts. Launch the Phone app and tap Recents. Tap a phone number →... - Page 49 Apps and features Enter contact information. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
- Page 50 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
- Page 51 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.
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Page 52: Messages
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. → Manage contacts → Merge contacts. Launch the Contacts app and tap Tick contacts and tap Merge. - Page 53 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients.
- Page 54 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap Conversations and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done.
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Page 55: Internet
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. - Page 56 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
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Page 57: Email
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →... -
Page 58: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •... - Page 59 Apps and features to take a photo. Sticker Camera settings Options for current shooting mode Current mode Shooting modes Switch between the front and rear cameras. Preview thumbnail Take a photo. • T he preview screen may vary depending on the shooting mode and which camera is being used.
- Page 60 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
- Page 61 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily.
- Page 62 Apps and features On the shooting modes list, tap Live focus. Drag the background blur adjustment bar to the left or right to adjust the blur level. to take a photo. Background blur adjustment bar Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.
- Page 63 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
- Page 64 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Pictures • H old Shutter button to: Select an action to perform when you tap and hold the camera button.
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Page 65: Gallery
Apps and features • S hutter sound: Enable or disable the shutter sound. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. • A bout Camera: View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device. - Page 66 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types or locations. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
- Page 67 Apps and features Viewing the details of images and videos While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. File details Location information...
- Page 68 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
- Page 69 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
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Page 70: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view... - Page 71 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
- Page 72 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
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Page 73: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. -
Page 74: Calendar
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details. -
Page 75: Radio
Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account. - Page 76 Apps and features Select the radio station you want from the stations list. Scan and save available stations automatically. Enter radio station frequency manually. Access additional options. Record audio from the FM radio. Add the current radio station to Turn the FM radio on or off. the favourites list.
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Page 77: Voice Recorder
Apps and features Voice Recorder Use this app to record or play voice memos. Launch the Voice Recorder app. to start recording. Speak into the microphone. • T ap to pause recording. • W hile making a voice recording, tap BOOKMARK to insert a bookmark. Start recording. -
Page 78: My Files
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Introduction... - Page 79 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete.
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Page 80: Calculator
• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated. - Page 81 Apps and features Tap Place → Pick a place and set the location to home. Tap When I arrive at → Done. Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Checking reminder notifications At the preset time or location, a notification pop-up window will appear.
- Page 82 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Add a checklist. Add an image.
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Page 83: Sharing Content
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email. -
Page 84: Samsung Global Goals
These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. - Page 85 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
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Page 86: Introduction
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. -
Page 87: Wi-Fi
Settings • S IM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • M obile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. - Page 88 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
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Page 89: Bluetooth
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. -
Page 90: Data Saver
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →... -
Page 91: Mobile Data Only Apps
Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. -
Page 92: Mobile Hotspot And Tethering
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. -
Page 93: More Connection Settings
Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. To connect without entering the password, tap and scan the QR code with the other device. If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot and deselect Hide my device. -
Page 94: Sounds And Vibration
Settings Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap →... -
Page 95: Dolby Atmos (Surround Sound)
Settings • V ibration pattern: Select a vibration pattern. • S ystem sound: Set the device to sound for actions, such as controlling the touchscreen. • S ound quality and effects: Set the device’s sound quality and effects. Refer to Dolby Atmos (surround sound) for more information. -
Page 96: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to save power by adjusting the brightness of the display automatically. -
Page 97: Dark Mode
Settings Dark mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • T he dark theme may not be applied in some apps. • Y ou can quickly activate or deactivate dark mode on the notification panel. Open the notification panel, swipe downwards, and then tap (Dark mode). -
Page 98: Wallpapers
Settings Wallpapers Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpapers. Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Themes. -
Page 99: Smart Lock
Settings • F aceWidgets: Change the settings of the items displayed on the locked screen. • C ontact information: Set the device to show contact information, such as your email address, on the locked screen. • N otifications: Set how to show notifications on the locked screen. •... -
Page 100: Biometrics And Security
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • S ecurity update: View the version of your device’s software and check for updates. - Page 101 Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Y our device could be unlocked by someone or something that looks like your image. • F ace recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition: •...
- Page 102 Settings Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. Deleting the registered face data You can delete face data that you have registered.
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Page 103: Privacy
• S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. -
Page 104: Accounts And Backup
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. -
Page 105: Samsung Cloud
Settings Samsung Cloud Sync the data saved in your device with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account. -
Page 106: Google
Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →... -
Page 107: Advanced Features
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S mart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen. -
Page 108: Motions And Gestures
Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • D ouble tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. -
Page 109: Digital Wellbeing & Parental Controls
Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. - Page 110 Settings Digital wellbeing View the daily usage history of your device. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing & parental controls → See your data. The time the screen was on Number of unlocks Number of notifications App timers...
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Page 111: Device Care
Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. On the Settings screen, tap Digital wellbeing & parental controls → Wind down → Turn on now. To set the schedule to activate wind down mode, tap Turn on as scheduled, tap the switch to activate it, and then set the days and time. -
Page 112: Optimising Your Device
Settings Optimising your device On the Settings screen, tap Device care → Go. The quick optimisation feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •... -
Page 113: Storage
The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category. -
Page 114: Apps
If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings. -
Page 115: Accessibility
Settings Select a language to add. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. -
Page 116: Software Update
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. -
Page 117: About Phone
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •... -
Page 118: Appendix
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •... - Page 119 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
- Page 120 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
- Page 121 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
- Page 122 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
- Page 123 Appendix A small gap appears around the outside of the device case • T his gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • O ver time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
- Page 124 Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.