Canon EOS-7D Instruction Manual
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Canon EOS-7D Instruction Manual

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EOS-1D X Mark II (G)
Wired LAN Instruction Manual
ENGLISH
INSTRUCTION
MANUAL

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Summary of Contents for Canon EOS-7D

  • Page 1 EOS-1D X Mark II (G) Wired LAN Instruction Manual ENGLISH INSTRUCTION MANUAL...

  • Page 2: Introduction

    Introduction What You Can Do Using the Wired LAN Functions Using the camera’s wired LAN functions enables you to do the following: FTP Transfer Transfer images to an FTP server EOS Utility Use EOS Utility to shoot, view, and download images remotely WFT Server Use a web browser to shoot, view, and download images remotely...

  • Page 3: Table Of Contents

    Chapter List Introduction Basic Network Settings Transferring Images to an FTP Server Operating Remotely Using EOS Utility Operating Remotely Using WFT Server Operating Remotely Using a Smartphone Synchronizing the Camera Time Terminating the Connection and Reconnecting Checking and Operating Connection Settings Troubleshooting Guide Reference...
  • Page 4 Contents Introduction Chapter List ..................3 Conventions Used in this Manual............. 6 Basic Network Settings LAN Cable Connection..............8 Preparation ..................9 Basic Communication Function Settings........12 Displaying the Connection Wizard ..........16 Transferring Images to an FTP Server Configuring FTP Server Connection Settings ........ 22 Transferring Images Individually.............
  • Page 5 Contents Synchronizing the Camera Time Synchronizing the Time..............68 Terminating the Connection and Reconnecting Terminating the Connection ............72 Reconnecting ..................73 Checking and Operating Connection Settings Displaying the Connection Settings Screen........76 Changing Settings................78 Saving and Loading Settings ............82 Function Settings Screen..............84 Troubleshooting Guide Responding to Error Messages ............88 Troubleshooting Guide..............100...

  • Page 6: Conventions Used In This Manual

    LAN and FTP server. Canon cannot provide support for configuring wired LANs or FTP servers. Note that Canon cannot be held liable for any loss or damage to the camera from erroneous network or FTP server settings. In addition, Canon cannot be held liable for any other loss or damage caused by use of the camera.

  • Page 7: Basic Network Settings

    Basic Network Settings Complete the basic network settings by using the menu screen on the camera’s LCD monitor.

  • Page 8: Lan Cable Connection

    LAN Cable Connection Connecting a LAN Cable Open the Ethernet RJ-45 terminal cover, then connect the camera to a computer, access point, etc. with a LAN cable. LAN Cable Use a highly shielded Category 5e or higher STP (Shielded Twisted Pair) Gigabit Ethernet cable.

  • Page 9: Preparation

    Preparation The connection instructions help you connect the camera to a network that is already set up. Connect a device such as a computer or smartphone to the network in advance so that you can connect it to the camera. [FTP trans.] You can transfer captured images to an FTP server.
  • Page 10 Preparation [EOSUtility] You can perform remote shooting over a wired LAN using EOS Utility (EOS software). In addition to remote shooting, almost all EOS Utility camera operations are supported, because this option utilizes a wired LAN instead of an interface cable. Requires a computer with EOS Utility (EOS software) installed.
  • Page 11 Preparation [Smartphone] You can perform basic remote shooting or view images stored in the camera on a smartphone or tablet. To use this function, the camera must be connected to an access point over a wired LAN. In addition, the dedicated application Camera Connect (free of charge) must be installed on a smartphone on which iOS or Android is installed.

  • Page 12: Basic Communication Function Settings

    Basic Communication Function Settings First, configure basic communication function settings. Setting the Communication Function Turn the camera on. Select [Communication settings]. On the camera, press the <M> button. Under the [53] tab, select [Communication settings], then press <0>. Select [Enable] in [Communication func].
  • Page 13 Basic Communication Function Settings Registering a Nickname Set a nickname (for identification) for the camera. When the camera is connected to another device over a LAN, the nickname will be displayed on the device. Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>.
  • Page 14 Basic Communication Function Settings Enter a nickname. For instructions on entering characters, see the next page. Enter any characters between 1 to 10 characters in length. Exit the setting. When you are finished, press the <M> button. Select [OK] on the confirmation dialog and press <0>...
  • Page 15 Basic Communication Function Settings Virtual Keyboard Operation Changing the entry area Press the <Q> button to toggle between the top and bottom entry areas. Moving the cursor Use <5> or <9> in the top area to move the cursor. Entering text In the bottom area, use <5>...

  • Page 16: Displaying The Connection Wizard

    Displaying the Connection Wizard This section describes the process following the connection instructions. If an error is displayed, see “Troubleshooting Guide” in Chapter 9 (p.87) and check the settings. Pressing the shutter button or other camera controls during configuration using the connection instructions will close the connection instructions.
  • Page 17 Displaying the Connection Wizard Select [SET*]. Select [Connection wizard]. The [Select communication method] screen is displayed. The <Y> lamp on the camera will blink in green. Select the communication method. Select the communication method by referring to page 9. Select [OK] and press <0> to go to the next screen.
  • Page 18 Displaying the Connection Wizard Select [Auto setting]. Select [OK] and press <0> to display the setting screen for the communication method (p.19). If [Auto setting] results in an error or if you want to specify the settings manually, see page 106. The IP address can only be set automatically in environments using DHCP servers, or access points or routers with DHCP server functionality, such that IP addresses and related settings are assigned and configured...
  • Page 19 Displaying the Connection Wizard Completing Settings for the Communication Method The following instructions are for settings screens that vary depending on the communication method. Read the page that introduces the selected communication method. FTP Transfer Chapter 2 (p.21) EOS Utility Chapter 3 (p.39) WFT Server Chapter 4 (p.43)

  • Page 21: Transferring Images To An Ftp Server

    Transferring Images to an FTP Server By connecting to an FTP server, you can transfer images stored in the camera to a computer. With FTP transfer, you can automatically transfer images to the FTP server as you shoot or transfer a set of shots together.

  • Page 22: Configuring Ftp Server Connection Settings

    Configuring FTP Server Connection Settings These instructions are continued from Chapter 1. Select an FTP mode. To establish security for FTP transfer using a root certificate, select [FTPS]. For root certificate settings, see page Select [OK] and press <0> to go to the next screen.
  • Page 23 Configuring FTP Server Connection Settings Set the port number. [Port number setting] should usually be 00021. Select [OK] and press <0> to go to the next screen. Set the passive mode setting. Select [OK] and press <0> to go to the next screen.
  • Page 24 Configuring FTP Server Connection Settings Set the target folder. Select [Root folder] to have images saved in the root folder as specified in FTP server settings (p.37). Select [Select folder] to specify a target folder in the root folder. If no folder exists, a folder will be created automatically.
  • Page 25 Configuring FTP Server Connection Settings Importing a Root Certificate for FTPS If the FTP mode is set to [FTPS] when configuring the connection settings, the same root certificate as the FTP server must be imported to the camera. Only the root certificate whose file name is “root.cer”, “root.crt”, or “root.pem”...
  • Page 26 Configuring FTP Server Connection Settings Select [Set root certif]. Select [Load root certif from card]. Select [OK]. The root certificate is imported. Select [OK] on the confirmation dialog to return to the [Set root certif] screen. Select [Delete root certificate] on the screen for step 6 to delete the root certificate imported to the camera.

  • Page 27: Transferring Images Individually

    Transferring Images Individually Automatic Image Transfer After Each Shot An image can be automatically transferred to the FTP server immediately after shooting. You can also continue still photo shooting even while images are being transferred. Before shooting, be sure to insert a card into the camera. If you shoot without recording images, they cannot be transferred.
  • Page 28 Transferring Images Individually Select [Automatic transfer]. Select [Enable]. Take the picture. The captured image is transferred to the FTP server. During continuous shooting, images are transferred to the FTP server in the order they are captured. The captured images are also stored on the card. Any images for which transfer fails or is interrupted will be transferred automatically when the connection is recovered (p.31).
  • Page 29 Transferring Images Individually Transferring the Current Image Simply play back an image and press <0> to transfer it. You can also continue still photo shooting even while images are being transferred. Select [Transfer with SET]. On the setting screen of FTP transfer, select [Transfer with SET].
  • Page 30 Transferring Images Individually Selecting Particular Sizes or Types of Images to Transfer You can select which images to transfer when recording images of different sizes to a CF card and CFast card simultaneously, or when shooting in RAW+JPEG image quality. Select [Transfer type/size] in step 5 on page 28 to select the size or type of images to transfer.
  • Page 31 Transferring Images Individually Auto Retry if Transfer Fails If transfer fails, the <Y> lamp on the camera blinks in red. In this case, press the <M> button, select [Communication settings] under the [53] tab, and press <0>. When the screen shown on the left is displayed, check the error code number and see page 88 to eliminate the cause of the error.

  • Page 32: Batch Transfer

    Batch Transfer After shooting, you can select multiple images as desired and transfer them all at once. You can also transfer unsent images or images that could not be sent previously. Additionally, you can add a caption before transferring images. You can also continue still photo shooting even while images are being transferred.
  • Page 33 Batch Transfer Select images to transfer. Turn the <5> dial to select the image to be transferred, then press <0>. Turn the <5> dial to display the [X] on the screen’s upper left, then press <0>. If you press the <u> button and turn the <6>...
  • Page 34 Batch Transfer Sel.n Select [Sel.n] and select [Folder images not transfer’d]. When you select a folder, all the images in that folder not yet transferred to the FTP server will be selected. Selecting [Folder images failed transf.] will select the selected folder’s images that failed to transfer.
  • Page 35 Batch Transfer Transferring RAW+JPEG Images For RAW+JPEG images, you can specify which image to transfer. In step 2 on page 32, select [RAW+JPEG transfer], and select the image to be transferred: [JPEG only], [RAW only], or [RAW+JPEG]. The [RAW+JPEG transfer] setting switches in tandem with the [RAW+JPEG transfer] setting under [53: Communication settings] 9...
  • Page 36 Batch Transfer Adding a Caption Before Transfer When you select [Transfer with caption] in step 2 on page 32, you can add a registered caption to each image before transfer. This is convenient if you want to inform the recipient of the printing quantity, for example.

  • Page 37: Viewing Transferred Images

    Viewing Transferred Images Images transferred to the FTP server are stored in the following folder as specified in the FTP server settings. Target Folders for the FTP Server Under the default settings of the FTP server, images are stored in [C drive] 9 [Inetpub] folder 9 [ftproot] folder, or in a subfolder of this folder.

  • Page 39: Operating Remotely Using Eos Utility

    Operating Remotely Using EOS Utility Using EOS Utility, you can view images stored in the camera or save them to a computer. Additionally, you can operate the camera remotely to take a picture or change camera settings using EOS Utility. Almost all EOS Utility camera operations are supported, because this option utilizes a wired LAN instead of an interface cable.

  • Page 40: Configuring Eos Utility Connection Settings

    Configuring EOS Utility Connection Settings These instructions are continued from Chapter 1. To establish a connection, operations on the computer are required. For details, refer to the computer’s instruction manual. The configuration procedure is as follows, using Windows 8.1 as an example.
  • Page 41 Configuring EOS Utility Connection Settings Click [Connect] on the computer. Select the camera to connect to, then click [Connect]. If multiple cameras are displayed, identify the camera to connect to by its MAC address displayed on the camera’s LCD monitor. The MAC address can also be checked on the [Function settings] screen (p.84).

  • Page 42: Using Eos Utility

    Using EOS Utility For EOS Utility instructions, refer to the EOS Utility Instruction Manual. In addition to remote shooting, various camera operations are available. The motion of moving subjects may not be displayed smoothly depending on the image transmission speed of the wired LAN. While connected, [Multiple exposure], [RAW image processing], [Cropping], or [Resize] cannot be selected.

  • Page 43: Operating Remotely Using Wft Server

    Operating Remotely Using WFT Server Using a web browser, you can view images stored in the camera or save them to a computer, smartphone, etc. Additionally, you can operate the camera remotely to take a picture or change camera settings using a web browser.

  • Page 44: Configuring Wft Server Connection Settings

    Configuring WFT Server Connection Settings These instructions are continued from Chapter 1. Enter a login name and password for connecting to the camera from a computer. The login name and password you specify here are used when connecting to the camera. Select [User *].
  • Page 45 Configuring WFT Server Connection Settings Select [OK]. Select [OK] and press <0>. A connection completion screen will appear. Select [OK]. Press <0> to return to the [Network settings] screen. The settings for connecting to WFT Server are now complete. You can change the WFT account settings on the [Function settings] screen (p.84).

  • Page 46: Displaying Wft Server

    Displaying WFT Server In the web browser, display WFT Server, a screen for camera operations. Connect the camera to a computer, smartphone, etc. via LAN in advance. To access the camera from a smartphone, an access point must be used (p.8). Checking the Camera’s IP Address To access the camera from a web browser, the camera’s IP address displayed in step 6 must be entered in the address field of the web...
  • Page 47 Displaying WFT Server Select [Confirm settings]. The settings are displayed. Check the settings. Turn the <5> dial to display other screens. Write down the IP address. After checking it, press the <M> button to exit the confirmation dialog. Logging in to WFT Server Start the web browser.
  • Page 48 Displaying WFT Server Enter the [Login name] and [Password]. Enter the [Login name] (user name) and [Password] specified on page Press [OK] to display the WFT Server screen. Select the language. Select a language at the bottom of the screen. WFT Server cannot be used unless the web browser supports JavaScript.

  • Page 49: Viewing Images

    Viewing Images You can browse images on the camera’s card as follows. Press [3 Viewer]. The image viewing screen is displayed. Select the card and folder. Press the [CF] or [CFast] tab to select a card. Press the folder name on the right of the selected tab to select a folder from the pull-down list.
  • Page 50 Viewing Images Download images. When you select a thumbnail, the image is displayed at a larger size. Press [ ] to download the image. Press [ ] or [ ] to display the previous or next image. Press [ ] to return to the image viewing screen.

  • Page 51: Shooting Remotely [Camera Control]

    Shooting Remotely [Camera control] You can use WFT Server to shoot remotely. Press [z Camera control]. The advanced capture screen is displayed. (2) (3) (4) (5) (6) (14) (15) (16) (17) (10) (18) (11) (19) (12) (20) (13) (21) (22) (23) (24) (1) Battery check...
  • Page 52 Shooting Remotely [Camera control] Set the lens’s focus mode switch to <f>. When you press and let go of the Shutter button (6), the camera will autofocus and take a picture. Drive mode (2) displays the drive mode set on the camera. Note that even if the camera’s drive mode is set to continuous shooting, single shooting will apply for remote shooting.
  • Page 53 Shooting Remotely [Camera control] Displaying Live View Image for Shooting Display Live View image. Press the Still photo Live View shooting button (15). Adjust the focus. Using autofocus Press [ON] on the AF button (7) to autofocus. Focusing manually Press the buttons < >, <...
  • Page 54 Shooting Remotely [Camera control] Configure the shooting settings. Select setting items (such as image- recording quality) to view the setting details, which you can configure. Complete the settings as needed. Take the picture. Press the Shutter button (6). When you let go of the button, the picture is taken.
  • Page 55 Shooting Remotely [Camera control] Shooting Movies Press the Movie shooting button (16) to display the movie shooting screen. The setting procedures are the same as still photo shooting. Press the Shutter button (6). When you let go of the button, movie shooting will start.

  • Page 56: Shooting Remotely [Simple Control]

    Shooting Remotely [Simple control] Although detailed function settings are not available on the basic capture screen, it is convenient for shooting remotely using a smartphone or other small-screen devices due to the compact design of the operation screen. Press [ Simple control].
  • Page 57 Shooting Remotely [Simple control] Adjust the focus. Set the lens’s focus mode switch to <f>. Using autofocus Press [ON] on the AF button to autofocus. Focusing manually Press the buttons < >, < >, < >, < >, < >, and < >...

  • Page 59: Operating Remotely Using A Smartphone

    Operating Remotely Using a Smartphone Using a smartphone, you can view images stored in the camera or save them to the smartphone. Additionally, you can operate the camera remotely to take a picture or change camera settings using a smartphone. The instructions in this chapter are continued from Chapter Install Camera Connect on the smartphone before setting up a connection (p.11).

  • Page 60: Configuring Smartphone Connection Settings

    Configuring Smartphone Connection Settings These instructions are continued from Chapter 1. To establish connection, operations on the smartphone are required. For details, refer to the smartphone’s instruction manual. Operation on the Smartphone Start Camera Connect on the smartphone. When the [Waiting to connect] screen is displayed on the camera’s LCD monitor, start Camera Connect on the smartphone.
  • Page 61 Configuring Smartphone Connection Settings Operation on the Camera Connect to the camera. When a connection is established, the screen on the left will appear on the camera’s LCD monitor. To specify viewable images, press the <B> button. See step 7 on page 65 to set them.

  • Page 62: Operating The Camera Using A Smartphone

    Operating the Camera Using a Smartphone You can use a smartphone with Camera Connect installed to view images stored in the camera and shoot remotely. Camera Connect Main Window The main functions of Camera Connect are described below. Touch the screen to learn the operation procedures.
  • Page 63 Operating the Camera Using a Smartphone When the connection is terminated while recording a movie with remote shooting, the camera responds as follows: • When the Live View shooting/Movie shooting switch is set to <k>, movie shooting continues. • When the Live View shooting/Movie shooting switch is set to <A>, movie shooting stops.

  • Page 64: Specifying Viewable Images

    Specifying Viewable Images You can specify images viewable from a smartphone by operating the camera. Images can be specified during connection setup or after the connection is terminated. Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. Select [Network settings].
  • Page 65 Specifying Viewable Images Select [Viewable imgs]. Select an item. Select [OK] and press <0> to display the setting screen. [All images] All images stored on the card become viewable. [Images from past days] Specify viewable images on the shooting-date basis. Images shot up to nine days ago can be specified.
  • Page 66 Specifying Viewable Images [Select by rating] Specify viewable images depending on whether a rating has been added (or not added) or by the type of rating. Select a rating, then press <0> to specify the viewable images. [File number range] (Select range) Select the first and last images from images arranged by the file number to...

  • Page 67: Synchronizing The Camera Time

    Synchronizing the Camera Time You can set the master camera time on up to 10 slave cameras. Note that even after synchronization, there will be a slight margin of error between master and slave camera time of ±0.05 seconds, at most. Slave camera LAN cable Master camera...

  • Page 68: Synchronizing The Time

    Synchronizing the Time Connect the cameras to each other directly with a LAN cable. When there are multiple slave cameras, connect them to a hub with LAN cables, and connect the hub to the master camera with a LAN cable. Steps 1 to 5 are the same on the master and slave cameras.
  • Page 69 Synchronizing the Time Select [Wired]. Select [OK] and press <0> to go to the next screen. Set up the master camera. Select [Master], then press <0>. Select [OK] and press <0> to go to the next screen. When the next screen is displayed, the master camera is ready.
  • Page 70 Synchronizing the Time On the master camera, select [OK]. Check the number of slave cameras, then select [OK]. The time on slave cameras is synchronized to the master camera time. Select [OK] to return to the [Network settings] screen.

  • Page 71: Terminating The Connection And Reconnecting

    Terminating the Connection and Reconnecting...
  • Page 72 Terminating the Connection Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. Select [Network settings]. Set [Communication func] to [Enable], then select [Network settings]. Select [Connection settings]. Select [Disconnect]. The connection is terminated.

  • Page 73: Reconnecting

    Reconnecting Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. Select [Network settings]. Set [Communication func] to [Enable], then select [Network settings]. Select [Connection settings]. Select [SET*]. From the saved settings, select the setting to connect to. Select [Connect].

  • Page 75: Checking And Operating Connection Settings

    Checking and Operating Connection Settings...

  • Page 76: Displaying The Connection Settings Screen

    Displaying the Connection Settings Screen Check, change, or delete connection settings saved on the camera. Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. Select [Network settings]. Set [Communication func] to [Enable], then select [Network settings]. Select [Connection settings].
  • Page 77 Displaying the Connection Settings Screen Check or change the settings. Select an item and press <0>, then check or change the settings on the displayed screen. [Connect] (p.73) Select this to re-establish a connection. Select [OK] on the confirmation dialog and press <0> to establish a connection. [Connection wizard] Set up a connection using the connection wizard.

  • Page 78: Changing Settings

    Changing Settings Settings originally completed using the connection wizard can be changed as follows. You can also change settings that cannot be set using the connection wizard, such as when an image with the same file name as an existing file is sent to the FTP server. Select [Change].
  • Page 79 Changing Settings [FTP server] This is displayed for settings that connect to an FTP server. Configure FTP server settings. [Viewable imgs] (p.64) This is displayed for settings that connect to a smartphone. See page 64 to set. IP Security (IPsec) Configured in [TCP/IP] 9 [Security].
  • Page 80 Changing Settings Directory Structure of the Target Folder Configured in [FTP server] 9 [Directory structure]. Selecting [Camera] automatically creates a folder structure matching that of the camera’s (such as A/DCIM/100EOS1D) in the server’s root folder for image storage. If you have created a subfolder in the root folder by changing the [Target folder] setting, a folder structure such as “A/DCIM/100EOS1D”...
  • Page 81 Changing Settings Passive Mode Configured in [FTP server] 9 [Passive mode]. Enable this setting in network environments protected by a firewall. If an Error 41 occurs (“Cannot connect to FTP server”), setting passive mode to [Enable] may enable access to the FTP server.

  • Page 82: Saving And Loading Settings

    Saving and Loading Settings Connection settings can be saved on a card for use with other cameras. In addition, connection settings configured on other cameras can be applied to the camera to be used. Saving Settings Select [Save/load settings on card].
  • Page 83 Saving and Loading Settings Loading Settings Select [Save/load settings on card]. On the [Connection settings] screen displayed in step 5 on page 77, select [Save/load settings on card]. Select [Load settings from card]. Select the settings file. Select a settings file that matches your network environment.

  • Page 84: Function Settings Screen

    Function Settings Screen On the [Function settings] screen, you can configure settings for FTP transfer and the WFT Server, set the power saving function, and check the MAC address. Displaying the Function Settings Screen Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>.
  • Page 85 Function Settings Screen [FTP transfer settings] Configure FTP transfer settings. See page 21 to set. [WFT server settings] Configure WFT Server settings. You can set the WFT account and port number. For instructions on setting the WFT account, see page 44. Note that there is normally no need to change the port number (80).
  • Page 86 Function Settings Screen [Power saving] FTP Trans. When [Enable] is set, if no image is transferred for a certain period of time, the camera will log off from the FTP server and stop the LAN. When the camera is ready for image transfer, the connection is re-established automatically.

  • Page 87: Troubleshooting Guide

    Troubleshooting Guide...

  • Page 88: Responding To Error Messages

    Responding to Error Messages If a wired LAN error is displayed on the camera’s LCD monitor, refer to the examples of corrective actions in this section to eliminate the cause of the error. In case of errors, the <Y> lamp on the camera blinks in red.
  • Page 89 Responding to Error Messages 11: Connection target not found In the case of [EOSUtility], is EOS Utility running? Start EOS Utility and re-establish the connection (p.40). In the case of [Smartphone], is Camera Connect running? Establish a connection using Camera Connect (p.60). 12: Connection target not found Are the target device and access point turned on? Turn on the target device and access point, then wait a while.
  • Page 90 Responding to Error Messages What to check on the DHCP server Is the power of the DHCP server on? Turn on the DHCP server. Are there enough addresses for assignment by the DHCP server? Increase the number of addresses assigned by the DHCP server. Remove devices assigned addresses by the DHCP server from the network to reduce the number of addresses in use.
  • Page 91 Responding to Error Messages 22: No response from DNS server What to check on the camera On the camera, DNS address is set to [Manual setting]. Is this the correct setting? If no DNS server is used, set the camera’s DNS address setting to [Disable] (p.106).
  • Page 92 Responding to Error Messages 23: Duplicate IP address What to check on the camera Is another device on the camera network using the same IP address as the camera? Change the camera’s IP address to avoid using the same address as another device on the network.
  • Page 93 Responding to Error Messages What to check on the proxy server Is the power of the proxy server on? Turn on the proxy server. Is the proxy server working correctly? Check the proxy server settings to make sure it is working correctly as a proxy server.
  • Page 94 Responding to Error Messages 41: Cannot connect to FTP server What to check on the camera On the camera, does the FTP server’s IP address setting match the server’s actual address? Configure the IP address on the camera to match the actual FTP server address (p.22).
  • Page 95 Responding to Error Messages What to check on the FTP server Is the FTP server working correctly? Configure the computer correctly to function as an FTP server. If applicable, ask your network administrator for the FTP server address and port number, then enter them on the camera. Is the power of the FTP server on? Turn on the FTP server.
  • Page 96 Responding to Error Messages What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? If applicable, ask your network administrator for the network gateway address and enter it on the camera (p.101, 106). Make sure that the gateway address setting is correctly entered on all network devices, including the camera.
  • Page 97 Responding to Error Messages 45: Cannot login to FTP server. Error code received from server. What to check on the camera On the camera, is the [Login name] entered correctly? Check the login name for accessing the FTP server. The setting is case-sensitive, so check upper- and lower-case characters.
  • Page 98 Responding to Error Messages 46: For the data session, error code received from FTP server What to check on the FTP server The connection was terminated by the FTP server. Restart the FTP server. Do the user rights for the FTP server allow reading, writing, and log access? Configure the FTP server’s user rights to allow reading, writing, and log access.
  • Page 99 Responding to Error Messages 73: Could not synchronize the time Are you following the correct procedure to establish a connection between the master and slave cameras? Operate the master and slave cameras by following the correct instructions (p.68-70). Is the master camera too far from the slave cameras? Bring the master and slave cameras closer together.

  • Page 100: Troubleshooting Guide

    If a problem occurs, first refer to this Troubleshooting Guide to check the camera and connected device. If this Troubleshooting Guide does not resolve the problem, contact the nearest Canon Service Center. Cannot transfer images to an FTP server. To transfer captured images to an FTP server, set the Live View shooting/Movie shooting switch to <A>.

  • Page 101: Checking Network Settings

    Checking Network Settings Windows Open the Windows [Command Prompt], then type ipconfig/all and press the <Enter> key. The IP address assigned to the computer is displayed, as well as the subnet mask, gateway, and DNS server information. Mac OS In Mac OS X, open the [Terminal] application, enter ifconfig -a, and press the <Return>...

  • Page 103: Reference

    Reference...

  • Page 104: Creating And Registering Captions

    Creating and Registering Captions Follow these steps to create captions and register them on the camera, as introduced in “Adding a Caption Before Transfer” (p.36). When creating and registering captions, use a computer on which EOS Utility is installed. See “Operating Remotely Using EOS Utility” on page 39 to enable the use of EOS Utility over a LAN.
  • Page 105 Creating and Registering Captions Enter the caption or captions. Enter up to 31 characters (in ASCII format). To acquire caption data stored in the camera, select [Load settings]. Register the captions on the camera. Select [Apply to camera] to register your new captions on the camera.

  • Page 106: Setting Ip Address Manually

    Setting IP Address Manually Set the IP address settings manually. The items displayed will differ depending on the communication method. Select [Manual setting]. Select [OK] and press <0> to go to the next screen. Select the item to be set. Select an item and press <0>.
  • Page 107 Setting IP Address Manually Select [OK]. When you have completed setting the necessary items, select [OK] and press <0>. The setting screen for the communication method will appear. If you are not sure what to enter, see “Checking Network Settings” (p.101), or ask the network administrator or another person knowledgeable about the network.

  • Page 108: Wired Lan Specifications

    * The figures above are based on a fully-charged Battery Pack LP-E19, [Power saving] enabled, and CIPA (Camera & Imaging Products Association) testing standards. All the data above is based on Canon’s testing standards and CIPA (Camera & Imaging Products Association) testing standards and guidelines.
  • Page 109 Trademarks Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. UPnP is a trademark of the UPnP Implementers Corporation. All other trademarks are the property of their respective owners.

  • Page 113: Index

    Index Account (WFT)......44, 85 JPEG ..........30 Authentication .........79 Auto power off.........16 Keyboard ........15 Automatic image transfer ....27 Login method........23 Batch transfer........32 Login name........44 Browsers ........10, 47 MAC address......40, 86 Camera Connect.......11, 62 Master camera ....... 69 Camera control (Remote shooting)...51 Movies ........
  • Page 114 Index Select folder........24 Settings...........82 Loading........83 Saving ........82 Simple control (Remote shooting) ...56 Slave camera........69 Smartphone ......11, 59 Subnet mask......101, 106 Sync camera time .....11, 67 Target folder......24, 37, 80 TCP/IP ..........78 Transfer after shooting....32 Transfer history .......33 Transfer with SET ......29 Transferred images......37 Troubleshooting ......87 URL..........47...
  • Page 116 CANON EUROPA N.V. PO Box 2262, 1180 EG Amstelveen, The Netherlands For your local Canon office, please refer to your warranty card or to www.canon-europe.com/Support The product and associated warranty are provided in European countries by Canon Europa N.V. The descriptions in this Instruction Manual are current as of January 2016.

This manual is also suitable for:

Eos-1d x mark iiEos-5d

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