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Overland Data LoaderXpress LXL1U11 Installation & User Manual

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LoaderXpress™
LXL1U11
Installation & User Manual
Part Number 104240-101
Revision A March 2001

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  • Page 1 LoaderXpress™ LXL1U11 Installation & User Manual Part Number 104240-101 Revision A March 2001...
  • Page 2 Overland Data. Overland Data provides this manual as is, without warranty of any kind, either expressed or implied, including, but not lim- ited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Data may make improve- ments or changes in the product(s) or programs described in this manual at any time.
  • Page 3 The following information is contained in this manual. Chapter 1: Introduction - Provides an introduction to the Overland Data LoaderXpress 1U11, along with a brief description of the benefits, features and tape capacities, drives and lists the models covered in this manual.
  • Page 4 LoaderXpress - LXL1U11...

  • Page 5: Table Of Contents

    Table of Contents Purpose of This Manual Organization Chapter 1 - Introduction Figure 1–1 The LoaderXpress LXL1U11 ....1-1 Welcome to the LoaderXpress LXL1U11 ......1-2 Benefits ................. 1-2 Features ................. 1-3 Table 1–1 LoaderXpress LXL1U11 Features ..1-3 Figure 1–2 Front Panel..........1-4 Table 1–2 Front Panel Controls and Indicators ..
  • Page 6 Table of Contents (cont’d) Configuration ................ 2-6 A Configuration Example – Setting the SCSI ID ..2-7 Figure 2–2 Default Screen ........2-7 Figure 2–3 Main Menu Screen......... 2-7 Figure 2–4 Configure Submenu Screen ....2-7 Figure 2–5 SCSI Options Submenu Screen ..... 2-8 Setting Up Reserved Slots ..........
  • Page 7 Figure 3-5 Default Screen ........3-6 Figure 3-6 Magazine Map Display ......3-8 Fault Screen ..............3-8 Figure 3-7 Fault Screen..........3-8 The LoaderXpress LXL1U11 Menu Structure ....3-9 Figure 3-8 LoaderXpress LXL1U11 Menu Structure ..............3-9 Figure 3-9 Show Status Menu Structure ....3-10 Selecting Control Panel Display Modes .......
  • Page 8 Table of Contents (cont’d) Security Menu .............. 3-18 Figure 3-17 Security Menu ........3-18 Figure 3-18 Code Select Submenu......3-19 Figure 3-19 Code Accept Submenu ....... 3-19 Unlocking the Control Panel ........3-19 Figure 3-20 Panel Locked Screen ......3-20 Figure 3-21 Code Entry Submenu ......
  • Page 9 Table of Contents (cont’d) Chapter 4 - Maintenance Figure 4–1 Cleaning Confirmation Screen ....4-3 Figure 4–2 Cleaning In Progress Screen....4-4 Chapter 5 - Troubleshooting Diagnosing Problems ............5-1 Platform Problems ............5-1 General Drive Errors ............5-1 Error Recovery Flow Chart ........... 5-2 Figure 5–1 Error Recovery Process ......
  • Page 10 Table of Contents (cont’d) COM Terminal Configuration Menu Items ......6-5 Set IP Addresses ............. 6-5 Set SNMP Trap Addresses ..........6-6 Set E-mail Addresses ............. 6-6 Set Remote FTP Server ..........6-6 Set Level 1 and 2 Passwords .......... 6-7 Set Dial-Up Access ............
  • Page 11 Table of Contents (cont’d) Remote FTP Server Parameters .......... 6-17 Figure 6–10 Remote FTP Server Tab ....6-18 Naming The Library ............. 6-19 Figure 6–11 Access Tab......... 6-19 Dial-Up Access ..............6-20 Figure 6–12 Dial-Up Access........6-20 Exiting The Configuration Menu ......... 6-21 Figure 6–13 Exit Configuration Menu Confirmation Prompt ..........
  • Page 12 Table of Contents (cont’d) Move Media ..............6-30 Figure 6–23 WebTLC Move Media Option ..6-30 Figure 6–24 Library Offline Confirmation .... 6-31 Setup ................6-32 Figure 6–25 WebTLC Setup Option...... 6-32 Figure 6–26 Library Configuration......6-33 Figure 6–27 Set Tape Drive Parameters ....6-33 Figure 6–28 Library Special Configuration ...
  • Page 13 Figure 3-5 Default Screen..........3-6 Figure 3-6 Magazine Map Display ........3-8 Figure 3-7 Fault Screen............ 3-8 Figure 3-8 LoaderXpress LXL1U11 Menu Structure..3-9 Figure 3-9 Show Status Menu Structure......3-10 Figure 3-10 Main Menu ..........3-11 Figure 3-11 Panel Locked Screen ........3-12 Figure 3-12 Code Entry Submenu .........
  • Page 14 List of Figures (cont’d) Figure 3-24 Ultrium 1 LTO Tape Cartridge ....3-25 Figure 3-25 Default Screen..........3-26 Figure 3-26 Main Menu ..........3-27 Figure 3-27 Load/Unload Initial Submenu ....3-27 Figure 3-28 Load/Unload “From” Entry Screen.... 3-28 Figure 3-29 Load/Unload “To” Entry Screen....3-28 Figure 3-30 Confirmation Screen ........
  • Page 15 List of Figures (cont’d) Figure 6–19 Reboot Unit ..........6-25 Figure 6–20 WebTLC Login Prompt......6-27 Figure 6–21 WebTLC Control Panel......6-27 Figure 6–22 WebTLC Status Option ......6-29 Figure 6–23 WebTLC Move Media Option ....6-30 Figure 6–24 Library Offline Confirmation ....6-31 Figure 6–25 WebTLC Setup Option......
  • Page 16 LoaderXpress - LXL1U11...
  • Page 17 List of Tables Chapter 1 - Introduction Table 1–1 LoaderXpress LXL1U11 Features......1-3 Table 1–2 Front Panel Controls and Indicators ..... 1-4 Table 1–3 Control Panel Controls and Indicators....1-5 Table 1–4 Rear Components..........1-6 Chapter 2 - Installation Table 2–1 Connectors Terminators and Cables ..... 2-4 Table 2–2 Power Cord Ratings ..........
  • Page 18 LoaderXpress - LXL1U11...

  • Page 19: Chapter 1 Introduction

    Chapter 1 Introduction This chapter introduces you to the LoaderXpress LXL1U11. It includes an overview of the following: • Benefits • Features • Front Panel • Control Panel • Rear Components • Tape Cartridge Magazine • Tape Cartridge Capacities Figure 1–1. The LoaderXpress LXL1U11...

  • Page 20: Welcome To The Loaderxpress Lxl1U11

    Welcome to the LoaderXpress LXL1U11 The LoaderXpress LXL1U11 is a compact, easy-to-use desktop LTO Ultrium tape loader, designed for secure, reliable unattended system backup. Benefits The LoaderXpress LXL1U11 offers the following benefits: • Fast throughput to 115.2 GB per hour (compressed) •...

  • Page 21: Features

    Features The LoaderXpress LXL1U11 features the following: Table 1–1 LoaderXpress LXL1U11 Features Feature/Component Description Drive Type Ultrium 1 Number of Drives Media Type LTO Ultrium Number of Cartridges Transfer Rate, Native 16 MB /sec 57.6 GB/hr Transfer Rate, Compressed (2:1) 32 MB/sec 115.2 GB/hr...

  • Page 22: Figure 1-2 Front Panel

    Front Panel Figure 1–2. Front Panel Table 1–2 Front Panel Controls and Indicators Component Description Magazine Door Used to gain access to the magazine. Includes electronically controlled locks. Access is gained via the Control Panel menu. Power Switch Pushbutton switch used to apply power to the unit.

  • Page 23: Figure 1-3 Control Panel

    Control Panel Figure 1–3. Control Panel Table 1–3 Control Panel Controls and Indicators Component Description Display Panel Backlit, 4-line by 20-character display. Provides drive and loader status, menu choices and error messages. Includes scroll feature displaying additional information. Buttons Use to navigate through menu structure: Escape - Exit menus and submenus Enter - Select desired option L - Scroll up...

  • Page 24: Figure 1-4 Rear Components

    Rear Components SCSI TERMINATOR CONFIG This device complies with Part 15 of FCC rules Operation is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx CONNECTOR xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx CON FIG xxxxxxxxxxxxxxxxxxxxxxxxxxxxx XXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX X XXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX X XXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXX INF OR MATIO N TEC H NO LOG Y EQ UIPMEN T...

  • Page 25: Cartridge Magazine

    Tape Cartridge Magazine Figure 1–5. LoaderXpress LXL1U11 Tape Cartridge Magazine The LoaderXpress LXL1U11 is equipped with an 11-cartridge magazine. The magazine is made of rugged molded polymer, which fits into an extruded track, for precise positioning with the unit’s robotics.
  • Page 26 LoaderXpress - LXL1U11...

  • Page 27: Chapter 2 Installation

    Chapter 2 Installation This chapter describes installing your LoaderXpress LXL1U11. It includes: • Unpacking and Setting Up • Rack Mount Installation • Interfaces • Interface Cable Specifications • Connecting to the Host • Connecting to the Power Source. Setting Up the LoaderXpress LXL1U11 To set up the LoaderXpress LXL1U11, do the following: •...

  • Page 28: Rack Mount Installation

    Rack Mount Installation Installing the Rack Mount Unit Once the inner rack slides have been fastened to both sides of the module, the intermediate/outer slides should be separate from the inner slides. The next step is to install the outer rack slides in the rack mount cabinet. 1) Locate the screw holes in the front and rear rails of the cabinet or equipment rackwhere the drive is to be installed.
  • Page 29 10) If binding or misalignment with other rack devices occurs, loosen and re- tighten the four screws that secure the slides to the front rails and the four screws that secure the slides to the rear rails. 11) If necessary, repeat steps 9 and 10 until the module does not bind against the slides.

  • Page 30: Interfaces

    Used to connect PC to integrated WebTLC for configuration, servicing and diagnostic purposes. Ethernet Used for integrated WebTLC. Interface Cable Specifications All SCSI cables used with the LoaderXpress LXL1U11 should meet the following requirements: • Shielded or double-shielded, as required to meet EMI specifications LoaderXpress - LXL1U11...

  • Page 31: Connecting To The Host

    • Attach the terminator to the remaining SCSI connector • If the LoaderXpress LXL1U11 is one of several units you are connecting to the host, connect them in a daisy-chain by doing the following: • Connect the cable from the host, to one SCSI connector of...

  • Page 32: Connecting To The Power Source

    • Connect the cable from the remaining connector of the first device to one connector of the second SCSI device, and so on. You can connect them in any order • Attach the terminator to the remaining SCSI connector of the last device in the chain. Connecting to the Power Source The AC power cable is a standard grounding AC cable, which attaches to an IEC- compatible connector on the rear panel.

  • Page 33: Figure 2-2 Default Screen

    Loader Idle LTO Ultrium Figure 2–2. Default Screen 2) Press Enter to display the Main Menu: Load/Unload Remove Magazine Show Status Menu Maintenance Menu Figure 2–3. Main Menu Screen 3) Press the M button four times to scroll to the Configure submenu. Press Enter to display the Configure submenu: SCSI Options Library Options...

  • Page 34: Figure 2-5 Scsi Options Submenu Screen

    Library Parity Library Options ✱ LTO Ultrium Bus ID: ✱ 4 Figure 2–5. SCSI Options Submenu Screen 5) Scroll to line 3 and press Enter to change the LTO Ultrium Bus ID. 6) From line 4, scroll through the options and select the Bus ID you want, press Enter.

  • Page 35: Setting Up Reserved Slots

    This configuration option enables you to withdraw some of the slots in the LoaderXpress LXL1U11 from use as storage slots in order to meet the software licensing requirements. Navigate from the Default Screen through the Main Menu to the Configure Submenu.

  • Page 36: Descriptions Of Configuration Options

    Descriptions of Configuration Options You can change the following options on the Configure Submenu: SCSI Options Library Parity Allows the operator to enable or disable the SCSI bus parity checking. The Default is Library Parity Enabled. LTO Ultrium Bus ID Allows you to set the SCSI addresses.
  • Page 37 Tape Alert Mode Tape Alert Mode: Specifies conditions for logging and reporting TapeAlert data. The Default is Logging Disabled. • Logging Disabled—Inhibits logging feature. • No Exceptions—Device should not report information exceptions. • Unit Attention—Report information exceptions with a Unit Attention sense key and an ASC/ASCQ of 5D/00.

  • Page 38: Library Options

    Library Options Configuration Shows you the LXL1U11 is configured as a stand-alone module. The value is Standalone. Unload Mode Allows you to determine whether a SCSI Move Medium command is interpreted as Implicit or Explicit. If Implicit, the module unloads a drive before attempting to move a cartridge from that drive.
  • Page 39 Library Mode Allows you to set the robotics operating mode to Random or Sequential. Random Mode allows complete host control of the robotics. The Sequential Modeis a locally controlled mode. “Sequential “ begins with any cartridge loaded into the LTO Ultrium drive. The LoaderXpress monitors the status of the LTO Ultrium drive and when the host unloads the cartridge, it loads the next cartridge in magazine numerical order.

  • Page 40: Barcode Options

    Barcode Options Label Size Allows you to limit length of the barcode label. Possible settings are 1 through 8. The default is 8. Label Alignment Allows you to specify alignment of barcode label. The options are Left or Right. When used with the label size option, strips unwanted trailing characters (left alignment) or leading characters (right alignment).

  • Page 41: Set Serial Number

    Set Serial Number Serial Number Allows you to alter the module ’ s serial number as stored in the unit. The loader robotics reports these settings in response to the SCSI Inquiry command in the Unit Serial Number Page. The back of the Unit will have the appropriate Serial Number. Set Defaults Overland Defaults This Default option resets all of the preceeding configuration options to Overland...
  • Page 42 2-16 LoaderXpress - LXL1U11...

  • Page 43: Chapter 3 Operation

    Figure 3–1. Front Panel Power Switch The push-on, push-off power switch controls the supply of AC power to the LoaderXpress LXL1U11. When the power is on, the backplane of the Control Panel display is illuminated. LoaderXpress - LXL1U11...

  • Page 44: Control Panel

    Control Panel The Control Panel consists of four LED indicators, a 4-line by 20-character backlit LCD display, and four buttons. Figure 3–2. Control Panel Buttons Table 3–1 Control Panel Buttons Component Description Display Backlit, 4-line by 20-character display, provides drive and Panel Screen loader status, menu choices and error messages.

  • Page 45: Using The Control Panel Buttons

    Return to the Main Menu at any time from a submenu, by pressing the Escape button repeatedly until the Main Menu appears. Pressing the Escape button while the Main Menu is displayed exits the Menu Mode and returns the LoaderXpress LXL1U11 to the Default Screen.

  • Page 46: Table 3-2 Control Panel Button Functions

    Table 3–2 Control Panel Button Functions Screen Escape Enter Scroll Up Scroll Down At POST Screen At Default Displays Enters Menu Changes Changes Screen Show Status Mode Default Default Menu Screen Screen In Menu Rejects Same as in Moves up Moves Down Mode currently...

  • Page 47: Front Panel And Media Locks

    You can also lock and unlock the media using the host software’s SCSI Allow/Prevent Medium Removal command. If there is a host failure, you can restore media access by cycling LoaderXpress LXL1U11 power. Display Messages The display on the Control Panel is capable of displaying four lines of 20 characters each, to allow the use of easy-to-understand messages.

  • Page 48: Initialization Screens

    Initialization Screens After the POST is completed, the library robotics system begins its initialization and displays a screen similar to the following: OVERLAND LXL1U11 Firmware Version XX.XX Initializing Loader Figure 3–4. Initialization Screen Default Screen After the POST diagnostics have concluded successfully and initialization is complete, the default screen displays: Loader Idle LTO Ultrium...
  • Page 49 • Checking Drive • Orphaned Cartridge • Trapped Cartridge • Scanning Labels The second line of the Default Screen shows the status of the LTO Ultrium drive. Possible status conditions of the drive are: • No Tape • Idle • Rewinding •...

  • Page 50: Fault Screen

    By pressing either the scroll down q or scroll up p buttons, the screen will toggle to the magazine map display. This line represents a map of the magazine. An 11-slot magazine is shown. The number 1 u shows the location of slot 1 (the front slot) in the map.

  • Page 51: The Loaderxpress Lxl1U11 Menu Structure

    R eb oo t M o d u le N um b erin g : A uto C lean : L ibrary M od e: R eserved S lo ts: M o d el N um b er: Figure 3–8. LoaderXpress LXL1U11 Menu Structure LoaderXpress - LXL1U11...

  • Page 52: Figure 3-9 Show Status Menu Structure

    L i b r a r y S t a t u s M o d e l N u m b e r U n l o a d M o d e F i r w a r e R e v A u t o C l e a n S C S I B u s I D R e s e r v e d S l o t s...

  • Page 53: Selecting Control Panel Display Modes

    Unlocking the Control Panel If the Control Panel is locked, the following screen displays. In order to access the Main Menu, you must enter the unlock code for your LoaderXpress LXL1U11. If you do not know the code, contact your system administrator.

  • Page 54: Exiting The Menu Mode

    Front Panel Locked ENTER to unlock ESCAPE to Exit Figure 3–11. Panel Locked Screen When the operator presses the Enter button, the following display screen appears: Unlock Code " " Figure 3–12. Code Entry Submenu Use the p and q buttons to set the first digit of the unlock code. Press the Enter button to move the cursor to the second digit and repeat the process.

  • Page 55: Load/Unload Menu

    Usually, exiting your backup or host software releases the lock. If there is a host failure, cycle power to the LoaderXpress LXL1U11 to release the lock. Some software allows you to “unlock” the magazine through a software command or option.

  • Page 56: Library Status Submenu

    Library Status LTO Ultrium Status Map Info Figure 3–13. Show Status Menu The items available on the Show Status menu are: • Library • LTO Ultrium • Map Info. Scroll up or down with the p and q buttons and press the Enter button to select the item.
  • Page 57 • Flash Type • Library Mode • Library Configuration • Vendor Identification • Product Identification • Transport Address • Storage Address • Transfer Address • Serial Number • Unload Mode • Auto Clean Mode • Reserved Slots • Mode Page 1F Length •...

  • Page 58: Lto Ultrium Status Submenu

    LTO Ultrium Status Submenu When the drive is selected LTO Ultrium Submenu displays: Tape Motion : Idle Product Type : ULTRIUM XXXX-XXX Figure 3–15. LTO Ultrium Status Submenu The characters designated XXXX show the drive model number. Scroll this screen to display the Drive Status options: •...

  • Page 59: Figure 3-16 Map Info Submenu

    When you select Map Info, a screen similar to the following displays. The location of the element being reported appears on line 1 in place of the word Location. NOTE: Label Status present only if bar code reader is installed. Location Element Label Status...

  • Page 60: Maintenance Menu

    Dependent upon the report for each location, line 3 indicates either Label Valid or Label Not Present. (If barcode reader is installed). If you have added the optional bar code reader to the LoaderXpress LXL1U11, line 4 displays the actual bar code on the label, up to 8 characters, for each location reported.

  • Page 61: Unlocking The Control Panel

    Press the Enter button. The following screen displays: Unlock Code : "0000" YOUR CODE DISPLAYS 0000 Disables Lock Figure 3–18. Code Select Submenu A cursor appears beneath the first digit. Scroll to display the desired number. To move the cursor to the second digit, press the Enter button. Repeat the process for each of the four digits.
  • Page 62 Front Panel Locked ENTER to Unlock ESCAPE to Exit Figure 3–20. Panel Locked Screen The Control Panel lock also prevents you from accessing the Unlock Door selection on the Main Menu. For a detailed discussion of magazine locking, see “Inserting and Removing Cartridges” later in this chapter.

  • Page 63: Inserting And Removing Cartridges

    Prevent/Allow Medium Removal command. To release the lock, exit the host software. If host computer failure prevents the host from releasing the lock, cycle power to the LoaderXpress LXL1U11. “Emergency Magazine If you are still unable to open the magazine door, see Removal”...

  • Page 64: Removing The Magazine

    Figure 3–22. Magazine in Place Removing the Magazine Whenever the magazine door is closed it is locked in place to prevent tampering or accidental removal. To remove the magazine, enter the Menu Mode by pressing the Enter button at the Default Screen. At the Main Menu, select Remove Magazine and press the Enter button.

  • Page 65: Emergency Magazine Removal

    After you insert the desired cartridges into the magazine, position the module so the cartridges protrude to the left, and the magazine handle is toward you. Insert the magazine into the LoaderXpress LXL1U11 with that orientation. When the magazine is fully inserted, push the door closed until it locks.

  • Page 66: Tape Requirements

    According to the media manufacturer, the cartridge and the medium are designed to withstand 1,000,000 passes, and to have a shelf life of 30 years or more when properly stored. All models of the LoaderXpress LXL1U11 use Ultrium cartridges. 3-24 LoaderXpress - LXL1U11...

  • Page 67: Cartridge Handling And Storage

    Cartridge Handling and Storage • Store the tape cartridge vertically until you select it for use. • Do not expose a cartridge to moisture or direct sunlight. • Maintain a clean, dust-free working and storage environment. If You Drop a Cartridge Inspect it carefully before inserting it into a magazine or drive.

  • Page 68: Write Protection

    Write Protection The write protection switch of an LTO Ultrium cartridge as shown in Figure 3-24 provides you the following: • To enable data recording, slide the write protect switch to the left (Unlock Symbol). • To write protect the LTO Ultrium cartridge, slide the write protect switch to the right (Locked Symbol) position.

  • Page 69: Figure 3-27 Load/Unload Initial Submenu

    From the Load/Unload option, press the Enter button to display the first Load/Unload submenu: From : ✴ LTO Ultrium ✴ Slot 2 Figure 3–27. Load/Unload Initial Submenu Use the q button to scroll through the settings on Line 2. The list scrolls down one item (only line 2 scrolls). An arrow ( ˆ...

  • Page 70: Figure 3-28 Load/Unload "From" Entry Screen

    From : LTO Ultrium ✴ Slot 2 Figure 3–28. Load/Unload “From” Entry Screen Press the Enter button to select LTO Ultrium. The u cursor now moves to line 4, indicating you can select a destination: From : LTO Utrium ✴ ✴...

  • Page 71: Figure 3-31 Load/Unload In Progress Screen

    From : LTO Ultrium To : Slot 2 Unload In Progress Figure 3–31. Load/Unload In Progress Screen When the load or unload operation is finished, the Default Screen reappears. The screen is updated to show that there is no cartridge in LTO Ultrium and that Slot 2 is full.
  • Page 72 3-30 LoaderXpress - LXL1U11...
  • Page 73 The only regular maintenance tasks that you should perform are Run or Replace the Cleaning Cartridge. There are User Diagnostics on the Demo submenu that you can use to check the operation of the LoaderXpress LXL1U11. Occasionally, Overland Data issues new firmware which must be installed by qualified service personnel.

  • Page 74: Chapter 3 - Operation

    . Any reserved slots in the magazine become inaccessible to the host software. In these cases, the LoaderXpress LXL1U11 designates these inaccessible slots as cleaning cartridge slots. If you have reserved slots, Cleaning Slot 1 is the first reserved slot in the magazine.

  • Page 75: Figure 4-1 Cleaning Confirmation Screen

    The Auto Clean Mode is not functional with the present firmware release. When implemented, you enable the Auto Clean Mode on the Configuration Menu, the LoaderXpress LXL1U11 will run the cleaning cartridge (from a reserved slot) automatically whenever the Use Cleaner LED comes on.

  • Page 76: Figure 4-2 Cleaning In Progress Screen

    If not, then unload it using the Load/Unload Menu, as described in Chapter 3 - Operation. Remove the magazine from the LoaderXpress LXL1U11 using the procedure described in Chapter 3 - Operation. Remove the cleaning cartridge from the magazine.

  • Page 77: Chapter 5 Troubleshooting

    Demo submenu to test operation. Diagnosing Problems There are two main types of problems that can cause the LoaderXpress LXL1U11 to malfunction: platform problems and/or general drive errors . Platform Problems Platform problems are caused by incorrect installation and configuration.

  • Page 78: Error Recovery Flow Chart

    You can clear some error messages by pressing the Enter button on the Control Panel, or by cycling the power to the module. If errors keep occurring, a more extensive recovery procedure, such replacing a part, may be required. Refer to “Using the Demo Submenu”...

  • Page 79: Error Recovery Procedures

    Error Recovery Procedures Use the following chart to identify and correct errors. Table 5–1 Error Recovery Procedures ERP Code Procedure Cycle power to the drive using the AC switch on the front panel of the module. Wait 30 seconds to power on again. Turn off power to the module and inspect connectors and cables.
  • Page 80 Table 5–2 Fault Sympton Codes C, D, G 3110 Picker Jammed Power Down to Clear C, D, G 3200 Elevator Jammed Power Down to Clear 5002 All Ultriums/Slots Empty Press Enter to Clear 5003 All Ultriums/Slots Full Press Enter to Clear 5012 All Drives Full Press Enter to Clear...

  • Page 81: Using The Demo Submenu

    LTO Ultrium and returned to the magazine. Demo 1 runs continuously as long as the LoaderXpress LXL1U11 has power. Pausing Demo 1 To pause the test, press the Escape button. When the current operation is complete “Paused”...
  • Page 82 LoaderXpress - LXL1U11...

  • Page 83: Chapter 6 Webtlc

    WebTLC - Total Library Control - is a remote interface device built into your LoaderXpress LXL1U11, that can be connected to your LAN. It lets you monitor and control your automated tape library from any terminal connected to your network or via the World Wide Web.

  • Page 84: World Wide Web Accessible

    World Wide Web Accessible Figure 6–1 shows a typical world wide web configuration. INTERNET SERVICE PROVIDER ETHERNET NETWORK PC RUNNIG BROWSER Figure 6–1. World Wide Web Accessible Local Area Network Figure 6–2 shows a typical local area network configuration. LoaderXpress - LXL1U11...

  • Page 85: Connecting Cables

    Connect a null modem serial cable from the host computer to the connector labeled Config on the unit. Configuration In order to configure the WebTLC functionality of the LoaderXpress LXL1U11, you must set the addresses and other settings of the WebTLC. LoaderXpress - LXL1U11...
  • Page 86 Use an ANSI terminal or a communication terminal emulator. The terminal will present menus from which you can select configuration options and settings. Or use the Windows-based utility called WebTLCenter. The utility is supplied on a floppy disk and requires Windows 95, 98, or NT4.0. To display and use the COM terminal configuration menu: •...

  • Page 87: Com Terminal Configuration Menu Items

    *** Overland Web TLC Configuration *** 1) Set IP Addresses 2) Set SNMP Trap Addresses 3) Set E-mail Addresses 4) Set Remote FTP Server 5) Set Access and Passwords 6) Set Dial-Up Connection 7) Set Default Configuration Values 8) Display Current Configuration 9) Save Configuration 10) Restore Saved Configuration 11) Verify Library Communication...

  • Page 88: Set Snmp Trap Addresses

    4) Enter the Default Gateway “(www.xxx.yyy.zzz): _” 5) Enter the DNS Server “(www.xxx.yyy.zzz): _” These values establish the Internet or Network address of your WebTLC and enable the site to be accessed remotely. NOTE: Note: To obtain the IP addresses from a BOOTP or DHCP server, enter an IP address of 255.255.255.255.

  • Page 89: Set Level 1 And 2 Passwords

    NOTE: Note: The following three settings establish the system security levels for your library. Since WebTLC permits total control over a library, security concerns demand that those capabilities are limited to the appropriate users. Set Level 1 and 2 Passwords 1) Enter the Web Level 1(Status) and FTP Password: _ 2) Enter the Web Level 2 (menu) Password:_ 3) Level 2 (Menu) Access.

  • Page 90: Display Current Configuration

    Display Current Configuration (Example - your values will differ, see your network administrator for correct settings. • IP Address: 11.3.6.67 • Subnet Mask: 255. 255.0.0 • Default Gateway Address: 255. 255. 255.255 • DNS Server Address: 255.255.255.255 • SNMP Trap #0 Address: 255.255.255.255 •...

  • Page 91: Restore Saved Configuration

    • Remote Host IP Address 0.0.0.0 • Ethernet Address: 00.90.0d.00.00.03.ce • Serial Number: 3W982200007 >>> Press any key to continue. Restore Saved Configuration Select this to restore the last saved configuration. This enables you to start entering new configuration values from the beginning. The screen displays the following message: NOTE: The configuration has been restored.

  • Page 92: Using The Webtlcenter Utility

    1) Turn on power. 2) Connect the null-modem cable between the connector labeled Config on the LoaderXpress LXL1U11 and a COM port on the host computer. (Note which port you select.) 3) Power up the host computer, and boot into Windows 95, 98, or NT 4.0.

  • Page 93: Setting Ip Addresses

    Figure 6–4. WebTLCenter Main Screen 6) Click on Connect. The Serial Port Setting screen appears. 7) Verify settings and click on OK. NOTE: Note: To set default values, select Configure from the pull down menu. The option to set default values is now available. Setting IP Addresses NOTE: Configuration addresses are network specific.

  • Page 94: Figure 6-5 Configure Webtlc Dialog Box - Ip Addresses Tab

    Figure 6–5. Configure WebTLC Dialog Box - IP Addresses Tab 6-12 LoaderXpress - LXL1U11...

  • Page 95: Access Security

    3) Click on the IP address tab if it’s not currently displayed. 4) Set the IP addresses by one of the two ways presented by the tab panel: Either click in the check box to let the addresses be set via a DHCP or BootP server, or specify the four addresses individually.

  • Page 96: Setting Access Passwords

    Setting Access Passwords 1) Establish communications with the WebTLC, if not already established. 2) On the Configure WebTLC screen, click on the Access tab. The Access tab panel appears: Figure 6–6. Configure WebTLC Dialog Box - Access Tab 3) Place the text cursor into a level field and type in the password. 4) Enable/Disable Level 2 Access.

  • Page 97: Checking Factory Settings

    Checking Factory Settings When the operator selects the Factory Tab from the Configure WebTLC dialog box, a panel appears that displays: • Ethernet address • WebTLC unit serial number Both of these values have been set at the factory and are not changeable. They appear on the screen only for general information.

  • Page 98: Set Snmp Traps

    Set SNMP Traps NOTE: Configuration addresses are network specific. Contact your network system administrator for the appropriate values. These settings enable the WebTLC to send system events asynchronously to the network. 1) Establish communications with the WebTLC, if not already established. 2) On the Configure WebTLC dialog box, click on the SNMP Traps tab.

  • Page 99: Set E-Mail Addresses

    Set E-mail Addresses These addresses will be e-mail notification of specific system events. 5) Establish communications with the WebTLC, if not already established. 6) On the Configure WebTLC screen, click on the E-Mail Addresses tab. The E-Mail Addresses tab panel appears: Figure 6–9.

  • Page 100: Figure 6-10 Remote Ftp Server Tab

    11) On the Configure WebTLC screen, click on the Remote FTP Server tab. The Remote FTP Server tab panel appears: Figure 6–10. Remote FTP Server Tab NOTE: Note: Verify the FTP Server Name/Address from your Network Administrator or call Overland Data Technical Support. 12) Enter the Server’s: • Name or IP address •...

  • Page 101: Naming The Library

    Naming The Library 1) Establish communications with the WebTLC, if not already established. 2) On the Configure WebTLC screen, click on the Access tab. The Access tab panel appears. Figure 6–11. Access Tab 3) Place the text cursor into the Library Name field and type in the familiar name of the library.

  • Page 102: Dial-Up Access

    Dial-Up Access 1) Establish communication. 2) On the configure screen, click on Dial-Up Access. Figure 6–12. Dial-Up Access 3) Enable or disable Dial-Up Access, then select a baud rate. 4) Enter a Modem Initialization String. 5) Enter User Name. 6) Enter Password. 7) Enter Remote Host IP Address.

  • Page 103: Exiting The Configuration Menu

    Exiting The Configuration Menu To exit the configuration menu: 1) On the Configure Screen, click on OK. The Exit Configuration Menu Conformation prompt appears: Figure 6–13. Exit Configuration Menu Confirmation Prompt 2) Click OK. 3) The configuration screen appears stating “Flash Programming was Successful”...

  • Page 104: Uploading Data

    Uploading Data WebTLC lets you upload binary data files containing system trace information for diagnostic troubleshooting. Uploads also let you view the current unit configuration. The Upload dialog creates binary files that you can save. The utility also includes a post-processor that lets you convert files into human-readable form, using the text editor of your choice.

  • Page 105: Downloading Data

    Downloading Data The firmware in your WebTLC unit is resident in flash memory. Overland Data periodically updates this code with enhancements. WebTLC lets you remotely download Flash Image files that contain this updated firmware.

  • Page 106: Figure 6-16 Download Data To Webtlc

    Figure 6–16. Download Data to WebTLC 3) Use the browser to display the firmware binary image file you want to download in the Select box. 4) Click OK. A Download Progress screen appears. The screen displays a percent bar that tracks the process of the download into RAM: Figure 6–17.

  • Page 107: Rebooting The Unit

    Figure 6–18. WebTLC Download Progress Prompt Sequence (Cont’d) 5) Click OK to return to the Main screen. Rebooting The Unit If necessary to recover from a highly unusual error condition, the WebTLC browser display prompts you to perform a system reboot. Follow the procedure outlined below: Reboot Unit Using WebTLCenter Utility 1) Establish communications with the WebTLC, if not already established.

  • Page 108: Reboot Unit, Using Com Terminal Emulator

    The unit will be disconnected for approximately five seconds. Reboot Unit, Using COM Terminal Emulator 1) Press the Enter key to display the WebTLC Configuration Menu. 2) Type ‘13’ at the prompt to select the Reboot WebTLC option, and press the Enter key.

  • Page 109: Figure 6-20 Webtlc Login Prompt

    Figure 6–20. WebTLC Login Prompt 5) Enter your level 1 or level 2 Password in the appropriate field and Click OK. The WebTLC Control Panel page appears with the Status screen displayed. Figure 6–21. WebTLC Control Panel The WebTLC control panel page displays the name of the library beneath an array of command buttons.

  • Page 110: Status

    Status Click the Status button to view a display of itemized status information for the library in general and for each drive. Scroll down to view additional information. You can configure two browser settings from this screen: 1) Auto refresh: off / 1 min / 2 min / 5 min This setting ensures the status of your library displayed on the browser remains current.

  • Page 111: Figure 6-22 Webtlc Status Option

    Figure 6–22. WebTLC Status Option Information available from this screen: 1) Library Status 2) Drive Status (Summary) 3) Full Drive Status is available through the Full Drive Status button. LoaderXpress - LXL1U11 6-29...

  • Page 112: Move Media

    Move Media Warning: Do not move tapes while Library Applications Software is running. Fatal software faults may occur! This button allows you move a selected cartridge to a target drive or cartridge slot using the display shown below: Figure 6–23. WebTLC Move Media Option 1) Specify the source slot and destination.

  • Page 113: Figure 6-24 Library Offline Confirmation

    3) A screen appears notifying the user that selecting confirm will cause the library to go offline during the Move Media operation. Figure 6–24. Library Offline Confirmation 4) The Move Media operation completes and a message of completion is displayed. LoaderXpress - LXL1U11 6-31...

  • Page 114: Setup

    Setup Click Setup to set the various configuration options. Figure 6–25. WebTLC Setup Option The settings correspond to those in the Configure Menu on the front control panel of your library. See Figure 6-22. 6-32 LoaderXpress - LXL1U11...

  • Page 115: Figure 6-26 Library Configuration

    Figure 6–26. Library Configuration Figure 6–27. Set Tape Drive Parameters LoaderXpress - LXL1U11 6-33...

  • Page 116: Figure 6-28 Library Special Configuration

    Figure 6–28. Library Special Configuration 6-34 LoaderXpress - LXL1U11...

  • Page 117: Functions

    Figure 6–29. Notification Registration Functions The Functions page allows you to perform various functions on the library. Scroll down for additional dialog boxes. Functions available from this screen: • Drive cleaning operations • Free running library diagnostics • Standard library diagnostics •...

  • Page 118: Figure 6-30 Webtlc Functions Option

    • Reset WebTLC • Reset Library Figure 6–30. WebTLC Functions Option 6-36 LoaderXpress - LXL1U11...

  • Page 119: History

    History Click this button to see lists of files that you can display or download. Scroll down for additional menus: Figure 6–31. WebTLC History Option When you select Display a Trace Log, the log will be seen through the browser. When you select a file, a Save As window appears, letting you select a network destination for the download.

  • Page 120: Verifying Library Communications

    Verifying Library Communications The following procedure allows you to confirm that your library is communicating with the WebTLC unit. Verify Library Communications Using WebTLCenter 1) Establish communications with the WebTLC, if not already established. 2) On the Diag menu, select Test Library Communication. Working communications are confirmed by the following prompt: Figure 6–32.

  • Page 121: Magazine

    Appendix A Specifications Table A-1 Specifications Fast/Wide SCSI-3 LVD and HVD Number of Cartridges, Full Magazine Media type Ultrium Number of Drives Tape Speed 180 in/sec read/write, 160 in/sec search Load Time 59 sec (max.) Unload Time 17 sec (max.) Rewind Time 68 sec (avg.) Sustained native...

  • Page 122: Chapter 4 Maintenance

    Table A-1 Specifications (Continued) Reliability Specifications (Drives) MCBF 250,000 cartridge changes (net drive and media) with scheduled maintenance Data Error Rate <1 in 10 bits MTBF >200,000 power on hours MTTR Within 30 min. Reliability Specifications (Robotics) Life Expectancy, 500,000 Load/Unload Operations Design Life...
  • Page 123 Table A-1 Specifications (Continued) Temperature 11°C/hour Gradient Temperature 10°C over 2 min. Shock Wet Bulb 25°C Temperature Relative Humidity 20% to 80% Non-condensing Humidity 10%/hour Gradient Altitude -100 ft. to +10,000 ft (-30.5m to 3,050m) Non-Operating (Packed or Unpacked) Dry Bulb Temp. -40°F to 140°F (-40°C to 60°C) Temp.
  • Page 124 -100 to +10,000 ft. (-30.5m to 15,250m) Acoustic Emissions Drive In Use <50 dBA (Intermittent robot motion excepted) Safety The LoaderXpress LXL1U11 carries the following Regulatory Agency product safety certifications: Certification Standard UL Listed UL 1950 TUV/Product EN 60 950 Service...
  • Page 125 Electromagnetic Emission Notice This equipment has been tested using double shielded cables for EMI compliance. The use of unshielded cables or modifications requires system testing for EMI testing for compliance to the standard. Industry Canada This Class B digital apparatus complies with Canadian ICES-003. Industrie Canada Cet appareil numérique de la classe B est conforme à...
  • Page 126 • Consult the dealer or and experienced radio/TV technician for help Japanese Voluntary Control Council for Interference (VCCI) Translation This equipment is in the 1st Class category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Council For Interference by Information Technology Equipment aimed at preventing radio interference in commercial and/or industrial areas.
  • Page 127 Loader Fault (Red) ....Daisy-chain connection for Ready (Green) ..... multi SCSI units ....Use Cleaner (Yellow) .... Connecting to the Power Source ... LoaderXpress LXL1U11 Control Panel ...... Benefits ......Features ......Front Components ....Installing ......Data Buffer ........
  • Page 128 Index 3-18 Security Menu ......3-13 Show Status Menu ....Menu Structure Layout ........ Specifications 3-13 Navigating ......Acoustic emissions ....Electromagnetic Emission ..Environmental ..... Mechanical ......Platform Problems ...... Power ........ Power Source, connecting to ..Reliability (Drives ....Power-On Self Test ....

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