Content Operation Notices Precautions......................1 Parts name ......................9 Screen Operation Guide Buttons on remote controller ................11 Introduction for icons on display screen .............. 11 Introduction for buttons on remote controller ............12 Function introduction for combination buttons ............. 16 Operation guide ....................
Page 5
Explanation of Symbols Indicates a hazardous situation that, if not avoided, will DANGER result in death or serious injury. Indicates a hazardous situation that, if not avoided, could WARNING result in death or serious injury. Indicates a hazardous situation that, if not avoided, may CAUTION result in minor or moderate injury.
Precautions WARNING Operation and Maintenance This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Page 7
Precautions WARNING Maintenance must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. Do not repair air conditioner by yourself. It may cause electric shock or damage. Please contact dealer when you need to repair air conditioner. Do not extend fingers or objects into air inlet or air outlet.
Page 8
Precautions WARNING Attachment Installation must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. Must follow the electric safety regulations when installing the unit. According to the local safety regulations, use qualified power supply circuit and circuit break. Do install the circuit break.
Page 9
Precautions WARNING Do not put through the power before finishing installation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The temperature of refrigerant circuit will be high, please keep the interconnection cable away from the copper tube.
Page 10
Precautions WARNING For the air conditioner with plug, the plug should be reachable after finishing installation. For the air conditioner without plug, an circuit break must be installed in the line. If you need to relocate the air conditioner to another place, only the qualified person can perform the work.
Page 11
Precautions FCC STATEMENT (1) this device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Page 12
Precautions IC STATEMENT This device complies with Industry Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 13
Precautions IC STATEMENT antennes utilisées pour cet émetteur doivent être installées et doivent fonctionner à au moins 20 cm de distance des utilisateurs et ne doivent pas être placées près d’autres antennes ou émetteurs ou fonctionner avec ceux-ci. Les installateurs doivent s’assurer qu’une distance de 20 cm sépare l’appareil (à...
Parts Name Indoor Unit air inlet panel aux.button horizontal louver air outlet remote control (Display content or position may be different from above graphics, please refer to actual products) NOTICE: Actual product may be different from above graphics, please refer to actual products.
Page 15
Parts name Display For some model: temp. For some model: indicator heating cooling power receiver indicator indicator indicator window display cooling indicator receiver power window indicator heating temp. drying display drying indicator indicator indicator indicator For some model: For some model: drying indicator heating...
Buttons on remote controller ON/OFF button MODE button FAN button SWING button TURBO button ▲/ button SLEEP button TEMP button WiFi button LIGHT button CLOCK button TIMER ON / TIMER OFF button Introduction for icons on display screen Set fan speed I feel Send signal Operation mode...
Introduction for buttons on remote controller Note: ● This is a general use remote controller, it could be used for the air conditioners with multifunction; For some function, which the model doesn't have, if press the corresponding button on the remote controller that the unit will keep the original running status.
Page 18
Introduction for buttons on remote controller Press "▲" or " " button to adjust set temperature. Press "FAN" button to adjust fan speed. Press "SWING" button to adjust fan blowing angle. (Cooling only unit won’t receive heating mode signal. If setting heat mode with remote controller, press ON/OFF button can’t start up the unit).
Page 19
Introduction for buttons on remote controller ● When selecting " ", air conditioner is blowing fan automatically. Horizontal louver will automatically swing up & down at maximum angle. ● When selecting " 、 、 、 、 ● When selecting " 、...
Page 20
Introduction for buttons on remote controller ● When selecting " " or no display with remote controller, temperature indicator on indoor unit displays set temperature. ● When selecting " " with remote controller, temperature indicator on indoor unit displays indoor ambient temperature. ●...
Introduction for buttons on remote controller ● TIMER ON button "TIMER ON" button can set the time for timer on. After pressing this button, " " icon disappears and the word "ON" on remote controller blinks. Press "▲" or " "button to adjust TIMER ON setting.
Page 22
Function introduction for combination buttons ● Sleep function and energy-saving function can’t operate at the same time. If energy-saving function has been set under cooling mode, press sleep button will cancel energy-saving function. If sleep function has been set under cooling mode, start up the energy-saving function will cancel sleep function.
Operation guide After putting through the power, press "ON/OFF" button on remote controller to turn on the air conditioner. Press "MODE" button to select your required mode: AUTO, COOL, DRY, FAN, HEAT. Press "▲" or " " button to set your required temperature. (Temperature can’t be adjusted under auto mode).
Emergency operation If remote controller is lost or damaged, please use auxiliary button to turn on or turn off the air conditioner. The operation in details are as below: air conditioner. When the air conditioner is turned on, it will operate under auto mode.
Clean and maintenance Open panel Pull out the panel to a certain ● Use dust catcher or water to the water (below 45℃ (113°F)) to clean it, and then put it in a shady and cool place to dry. panel cover tightly. WARNING ■...
Page 26
Clean and maintenance NOTICE: Checking before use-season 1. Check whether air inlets and air outlets are blocked. 2. Check whether circuit break, plug and socket are in good condition. 4. Check whether drainage pipe is damaged. NOTICE: Checking after use-season 1.
Malfunction analysis General phenomenon analysis Please check below items before asking for maintenance. If the malfunction still can’t be eliminated, please contact local dealer or qualified professionals. Phenomenon Check items Solution ● Whether it's interfered severely ● Pull out the plug. Reinsert (such as static electricity,stable the plug after about 3min, and voltage)?
Page 28
Malfunction analysis Phenomenon Check items Solution ● Power failure? ● Wait until power recovery. ● Is plug loose? ● Reinsert the plug. ● Circuit break trips off or ● Ask professional to replace fuse is burnt out? circuit break or fuse. Air condit- ●...
Page 29
Malfunction analysis Phenomenon Check items Solution ● Whether there’s odour source, ● Eliminate the odour source. Odours are such as furniture and cigarette, emitted ● Clean the filter. etc. ● Whether there’s interference, ● Disconnect power, put back Air conditioner such as thunder, wireless power, and then turn on the operates nor-...
Page 30
Malfunction analysis Error Code ● When air conditioner status is abnormal, temperature indictor on indoor unit will ation of error code. Error code Troubleshooting It can be eliminated after restarting the unit. If not, please It can be eliminated after restarting the unit. If not, please It can be eliminated after restarting the unit.
Safety precautions for installing and relocating the unit To ensure safety, please be mindful of the following precautions. Warning When installing or relocating the unit, be sure to keep the refrigerant circuit free from air or substances other than the specified refrigerant. Any presence of air or other foreign substance in the refrigerant circuit will cause system pressure rise or compressor rupture, resulting in injury.
Requirements for electric connection Safety precaution 1. Must follow the electric safety regulations when installing the unit. 2. According to the local safety regulations, use qualified power supply circuit and circuit break. 3. Make sure the power supply matches with the requirement of air conditioner. Unstable power supply or incorrect wiring or malfunction.
Installation of indoor unit Step one: choosing installation location rm it with the client. Step two: install wall-mounting frame 1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with the plastic expansion particles in the holes. 3.
Page 36
Installation of indoor unit Indoor outdoor Note: ● Pay attention to dust prevention and take relevant safety measures when opening the hole. ● The plastic expansion particles are Φ55/Φ70 5-10° not provided and should be bought locally. Step four: outlet pipe 1.
Page 37
Installation of indoor unit Hex nut diameter Tightening torque (N . m) open-end wrench Φ 6 15~20 Φ 9.52 30~40 union nut Φ 12 45~55 pipe Φ 16 60~65 torque wrench Φ 19 70~75 indoor pipe 4. Wrap the indoor pipe and joint of con- nection pipe with insulating pipe, and then wrap it with tape.
Page 38
Installation of indoor unit 2. Make the power connection wire go cable-cross through the cable-cross hole at the back hole of indoor unit and then pull it out from the front side. power connection wire 3. Remove the wire clip; connect the power connection wire to the wiring terminal with wire clip.
Page 39
Installation of indoor unit Step eight: bind up pipe 1. Bind up the connection pipe, power drain hose connection pipe band cord and drain hose with the band. indoor and outdoor power cord indoor unit pipe indoor power cord liquid pipe 3.
Check after installation Items to be checked Possible malfunction The unit may drop, shake or emit noise. Have you done the refrigerant leakage test? (heating) capacity. It may cause condensation and water dripping. It may cause condensation and water Is water drained well? dripping.
Page 41
Configuration of connection pipe 1. Standard length of connection pipe ● 5m, 7.5m, 8m. 2.Min. length of connection pipe is 3m. 3.Max. length of connection pipe. Max length Max length Cooling Cooling of connec- of connec- capacity capacity tion pipe tion pipe 5000Btu/h 24000Btu/h...
Page 42
Configuration of connection pipe Additional refrigerant charging amount for R22, R407C, R410A and R134a Diameter of connection pipe Outdoor unit throttle Liquid pipe(mm) Gas pipe(mm) Cooling only(g/m) Cooling and heating(g/m) Φ6 Φ9.52 or Φ12 Φ6 or Φ9.52 Φ16 or Φ19 Φ12 Φ19 or Φ22.2 Φ16...
Pipe expanding method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe according to the following steps: A: Cut the pipe E: Expand the port ● Expand the port with expander. the distance of indoor unit and hard outdoor unit.
Need help?
Do you have a question about the TW12HQ3C2AI and is the answer not in the manual?
Questions and answers