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Problem and alarm code
The appliance door is diffi‐
cult to close.
The appliance door opens
during the wash cycle.
Rattling or knocking sounds
from the inside of the appli‐
ance.
The appliance trips the cir‐
cuit-beaker.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
12.1 The washing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
Possible cause and solution
•
The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
•
Parts of the tableware are protruding from the baskets.
•
The AirDry function is activated. You can deactivate the
function. Refer to "Settings".
•
The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
•
Make sure that the spray arms can rotate freely.
•
The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
•
Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
Possible cause and solution
•
Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
•
Use more intensive washing programmes.
•
Clean spray arm jets and the filter. Refer to "Care and
Cleaning".
•
Tableware has been left for too long inside the closed
appliance.
•
There is no rinse aid or the dosage of rinse aid is not
sufficient. Adjust the rinse aid level to a higher level.
•
Plastic items may need to be towel dried.
•
For the best drying performance, activate XtraDry and
AirDry.
•
We recommend to always use rinse aid, even in com‐
bination with multi-tablets.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
ENGLISH
23
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