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26
Solutions to Common Problems
Service Prevention Checklist, continued
OCCURRENCE
POSSIBLE CAUSE
WATER
Water collects in folds
This is a result of the washing action
of the bellows at the
and is part of the normal operation of
end of the cycle.
the washer.
Water collects in
This is a result of the siphoning action
bleach and fabric
and is part of the normal operation of
softener compart-
the washer.
ments.
Wash load too wet
Washer is overloaded.
after spin.
Load is too small.
Load is out of balance.
Drain hose is kinked.
Water does not enter
Water supply is not adequate in area.
washer or it enters
slowly.
Water supply faucets are not com-
pletely open.
Water is being used elsewhere in the
house. Water pressure must be at
least 10 psi (70 kPa).
Water inlet hoses are kinked.
Warm or hot water is
Hot water heater is set too low or is a
not hot enough.
distance from washer.
Hot water is being used elsewhere in
the house.
Water in washer does
Drain hose is kinked or clogged.
not drain or drains
Drain hose standpipe is too tall.
slowly.
Maximum standpipe height is 56.5"
(144 cm).
House drain pipes are clogged.
Water leaks.
Fill hose connection is loose at faucet
or washer.
Oversudsing.
Wrong detergent.
Too much detergent.
Incorrect wash and
Hot and cold water hoses are con-
rinse temperatures.
nected to wrong supply faucets.
Water is entering
Drain hose standpipe is too low.
washer but tub does
Standpipe must be a minimum of 24"
not fill.
(61 cm) high to prevent siphoning.
SOLUTION
Water may be removed by removing the dispenser drawer (see
Care and Cleaning in this guide) and draining water into the empty
drum or sink.
Do not overload washer. See Operating Your Washer.
Add 1 or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Check another faucet in the house. Wait until water supply and pres-
sure increase.
Fully open hot and cold faucets.
Avoid running water elsewhere while washer is filling.
Straighten hoses.
Measure hot water temperature at nearby faucet with candy or
meat thermometer. Water temperature should be at least 120°F
(49°C). Adjust water heater as necessary.
Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable to
support more than 1 use at a time.
Clean and straighten the drain hose.
Reduce standpipe height to less than 56.5" (144 cm). See
INSTALLATION INSTRUCTIONS.
Unclog drain pipes. Contact plumber if necessary.
Check and tighten hose connections. Ensure rubber sealing
washers are installed.
Run rinse cycle. Use a low-sudsing, high efficiency detergent.
Run rinse cycle. Use less detergent in future loads.
Connect hot water hose to hot water faucet and cold water hose
to cold water faucet.
Increase standpipe height to at least 24" (61 cm). See INSTALLA-
TION INSTRUCTIONS.
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