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TROUBLESHOOTING
General
Problem
Cannot control the TV with
the remote control.
No image display and no
sound is produced.
The TV turns off suddenly.
Using 3D mode
Problem
If you can see a swirling oil-like
pattern on the TV when the TV is
turned off.
If you are not using the glasses
provided with the TV.
If you view 3D images outside the
optimal viewing angle or distance.
Notes for Viewing 3D Image with 3D Digital Brodcating
*In Analogue Brodcating, 3D Imaging does not work.
Problem
When switching the 2D image
display to the 3D image display
with the 3D button on the remote
control, the overlapped image may
be displayed.
If the screen is divided into left/right
or top/bottom when you change the
channel
If your eyes are sore or the screen
looks blurry while viewing 3D
images.
y Check the remote control sensor on the product and try again.
y Check if there is any obstacle between the product and the remote control.
y Check if the batteries are still working and properly installed (
y Check if the product is turned on.
y Check if the power cord is connected to a wall outlet.
y Check if there is a problem in the wall outlet by connecting other products.
y Check the power control settings. The power supply may be interrupted.
y Check if the Auto sleep feature is activated in the Time settings.
y If there is no signal while the TV is on, the TV will turn off automatically after
15 minutes of inactivity.
This is caused by the interference of external light in the air layer between the
LCD surface and 3D filter. The pattern becomes almost invisible when you turn
on the power again.
When you view 3D images with this TV, it is very important that you use the
glasses provided with the TV. The glasses are designed to compensate optically
for the 3D filter attached to the surface of the TV. If you wear third-party glasses,
you may not see 3D images properly on the TV.
The optimal viewing angle of this TV is between 12° degrees; the optimal viewing
distance is between 50 cm to 90 cm from the TV. When you view 3D images
outside the optimal viewing angle or viewing distance, the images may look
overlapped or not be displayed properly in 3D.
y Disable the 3D imaging mode with the 3D button.
y The 3D imaging mode is disabled automatically if you change the channel.
This channel supports the 3D imaging mode. Select the 3D imaging type
displayed on the screen by pressing the 3D button on the remote control.
Select Left/Right or Right/Left option, which you find better for viewing 3D
images.
TROUBLESHOOTING
Resolution
Resolution
Resolution
41
to
,
to
).
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