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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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328C7

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Summary of Contents for Philips 328C7

  • Page 1 328C7 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5. Technical Specifications ......10 5.1 Resolution & Preset Modes....12 6. Power Management ......13 7. Customer care and warranty ...14 * 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........14 7.2 Customer Care & Warranty ....16 8. Troubleshooting & FAQs ....21 8.1 Troubleshooting ...........21...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips at all times. If your power cord is missing, please contact your local service This electronic user’s guide is intended for center. (Please refer to Customer Care anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your Monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be...
  • Page 5: Disposal Of Product And Packing

    1. Important From the planning, design and production 1.3 Disposal of product and packing stages, Philips emphasizes the important of material making products that can easily be recycled. At Philips, end-of-life management primarily entails Waste Electrical and Electronic Equipment- participation in national take-back initiatives...
  • Page 6: Setting Up The Monitor

    前请阅读使用说明 VGA input User’s Manual Monitor drivers 保留备用 DP input Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke HDMI input Philips N.V. DVI input * CD Kensington anti-theft lock...
  • Page 7: Operating The Monitor

    What is On-Screen Monitor (OSD)? Front view product description On-Screen Monitor (OSD) is a feature in all Philips LCD Monitors. It allows an end user to adjust screen performance or select functions of the Monitors directly through an on-screen instruction window. A user friendly on screen...
  • Page 8 2. Setting up the Monitor The OSD Menu Resolution notification Below is an overall view of the structure of This Monitor is designed for optimal the On-Screen Monitor. You can use this as a performance at its native resolution, reference when you want to work your way 1920×1080@60Hz.
  • Page 9: Image Optimization

    • FPS: For playing FPS (First Person Shooters) How does it work? games. Improves dark theme black level SmartImage is an exclusive, leading edge Philips details. technology that analyzes the content displayed • Racing: For playing Racing games. Provides on your screen.
  • Page 10: Smartcontrast

    3. Image Optimization 3.2 SmartContrast What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
  • Page 11: Freesync

    4. FreeSync • AMD Radeon R7 260X 4. FreeSync • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Mobility APUs • AMD A10-7890K • AMD A10-7870K • AMD A10-7850K • AMD A10-7800 PC gaming has long been an imperfect • AMD A10-7700K experience because GPUs and monitors update • AMD A8-7670K at different rates. Sometimes a GPU can render many new pictures during a single update of •...
  • Page 12: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Monitor Monitor Panel Type MVA ■ LCD Backlight W-LED system Panel Size 31.5" W (80cm) Aspect Ratio 16:9 Pixel Pitch 0.364(H)mm x 0.364(V) mm SmartContrast 20,000,000:1 Response Time (typ.) 21ms(GtG) SmartResponse 4ms(GtG) Standard Resolution 1920x1080 @ 60Hz Viewing Angle 178°...
  • Page 13 Color Grey/White Finish Gloss Note 1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
  • Page 14: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution: 1920x1080@144Hz (Dual-link DVI / DP / HDMI) Standard Resolution: 1920x1080@60Hz (VGA / HDMI / Dual-link DVI / DP) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480...
  • Page 15: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the Monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the Monitor will 'wake up' automatically.
  • Page 16: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any Monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 17 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel Monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 18: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 19 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 20 7. Customer care and warranty Slovakia Datalan Service +421 2 49207155 Slovenia PC H.and +386 1 530 08 24 the republic of Belarus N/A ServiceBy +375 17 284 0203 Turkey Tecpro +90 212 444 4 832 Ukraine Topaz +38044 525 64 95 Ukraine Comel +380 5627444225...
  • Page 21 Macau Technology Macau: Sat. 9:00am-1:00pm Ltd. Tel: (853)-0800-987 REDINGTON Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm INDIA LTD SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC (Customer Hotline) Mon.~Thu. 08:30-12:00; 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30 PERKASA (Customer Hotline)
  • Page 22 7. Customer care and warranty Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer Thailand (662) 934-5498 Mon.~Fri. 08:30am~05:30pm System Co., Ltd. Technostar Turkmenistan +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00 Service Centre Soniko Plus Uzbekistan Private Enterprise +99871 2784650 Mon.~Fri.
  • Page 23: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the Monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...
  • Page 24: General Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Monitor. customer service representative. An "after-image", "burn-in" or "ghost image"...
  • Page 25 PC, workstation or Mac? shocks and is protected from sharp or Ans.: Yes. All Philips LCD Monitors are fully blunt objects. When handling the Monitor, compatible with standard PCs, Macs make sure that there is no pressure or and workstations.
  • Page 26 8. Troubleshooting & FAQs imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your Monitor unattended. Always activate a periodic screen refresh application if your LCD Monitor will display unchanging static content.
  • Page 27 © 2016 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: 328C7QE1T...

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