Samsung Galaxy C9 Pro Manual
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Samsung Galaxy C9 Pro Manual

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SM-C9000
User Manual
English (HK). 12/2016. Rev.1.0
www.samsung.com/hk

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Summary of Contents for Samsung Galaxy C9 Pro

  • Page 1 SM-C9000 User Manual English (HK). 12/2016. Rev.1.0 www.samsung.com/hk...

  • Page 2: Table Of Contents

    Internet Email Lock screen Camera Always On Display Gallery Notification panel Game Launcher Entering text Screen capture Samsung Notes Calendar Opening apps S Health Secure Folder S Voice Multi window Voice Recorder Samsung account Transferring data from your previous My Files...
  • Page 3 Table of Contents Settings 101 Introduction 101 Connections 112 Sounds and vibration 113 Notifications 113 Display 115 Wallpapers and themes 116 Advanced features 118 Device maintenance 120 Applications 120 Lock screen and security 125 Cloud and accounts 127 Google 127 Accessibility 128 General management 129 Software update 129 User manual...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

  • Page 5: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 7 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Precautions for operating environment Your device may heat up due to the environment in the following conditions.

  • Page 8: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 9: Device Layout

    Basics Device layout Speaker Microphone Proximity/Light sensor Front camera Power key Touchscreen Memory card tray Home key (Fingerprint SIM card tray recognition sensor) Recents key Back key Headset jack Microphone Speaker Multipurpose jack (USB Type-C)
  • Page 10 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 11 Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • T ap to open the list of recent apps. Recents •...

  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 Basics Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device and the cable. The Micro USB connector is used for charging the battery and connecting to a computer.
  • Page 14 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 15 About Fast charging • F ast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • T o use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

  • Page 16: Sim Or Usim Card

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 Basics Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the SIM card tray gently from the SIM card tray slot. Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards.
  • Page 18 Basics Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. Insert the SIM card tray back into the SIM card tray slot. •...
  • Page 19 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

  • Page 20: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 21 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 22: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings →...

  • Page 23: Touchscreen

    Basics Touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 24 Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

  • Page 25: Home Screen

    Basics Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, icons for all apps, and more.
  • Page 26 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 27 Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
  • Page 28 Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
  • Page 29 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. On the Apps screen, tap → Edit. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
  • Page 30 Basics Searching for items You can search for apps on the Apps screen or from Galaxy Apps or Play Store. On the Apps screen, enter characters in the search field. The device will search for and display the items containing the characters you entered. Indicator icons Indicator icons appear on the status bar at the top of the screen.

  • Page 31: Lock Screen

    Basics Icon Meaning Flight mode activated Error occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method.

  • Page 32: Always On Display

    Samsung account. • I f the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 33 Basics Setting the schedule for the Always On Display feature On the Apps screen, tap Settings → Display → Always On Display and tap the Show always switch to deactivate it. Then, tap Set schedule and set the start time and end time. Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off.

  • Page 34: Notification Panel

    Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.
  • Page 35 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To view more detailed settings, tap the text under each button. To rearrange buttons, tap and hold a quick setting button until all the quick setting buttons are displayed.

  • Page 36: Entering Text

    Basics Setting search categories You can set search categories to search for content in specific search fields. Tap → Settings → Select search locations and select categories. Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more.
  • Page 37 Basics Additional keyboard functions • : Add an item from the clipboard. → CANGJIE: Switch to cangjie mode. • → STROKE: Switch to stroke mode. Tap stroke keys to enter a character. Tap • when you are unsure about which stroke to enter. •...

  • Page 38: Screen Capture

    Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.

  • Page 39: Opening Apps

    Basics Smart capture You can capture the current screen and scrollable area. You can also immediately crop and share the captured screen. If this feature is not activated, open the Apps screen, tap Settings → Advanced features → Smart capture, tap the switch to activate it, and then capture a screenshot. On the screen you are capturing, use one of the following options: •...
  • Page 40 A shortcut to Secure Folder will be added to the Home screen. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered,...
  • Page 41 Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. On the Apps screen, tap Samsung → Secure Folder. Tap → Settings → Auto lock Secure Folder. Select a lock option.
  • Page 42 Basics Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. On the Apps screen, tap Samsung → Secure Folder. Tap → Settings → Accounts → Add account. Select an account service.

  • Page 43: Multi Window

    Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Pop-up view Split screen view...
  • Page 44 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Swipe to the left or right to select another app to launch. You can also launch the split screen view by tapping and holding Using additional options When using apps in the split screen view, select an app window and tap the circle between...
  • Page 45 Basics • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature.
  • Page 46 Basics Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view On the Home screen, launch an app to use in the pop-up view. Drag down diagonally from either end of the top edge. The app screen will appear in the pop-up view.

  • Page 47: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.

  • Page 48: Transferring Data From Your Previous Device

    Enter your Samsung account password and tap REMOVE ACCOUNT. Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available.
  • Page 49 Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your device. On the computer, visit www.samsung.com/hk/smartswitch to download Smart Switch.

  • Page 50: Device And Data Management

    Basics On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 51 Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/hk/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
  • Page 52 On the Apps screen, tap Settings → Cloud and accounts → Backup → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

  • Page 53: Quick Connect

    Basics Quick connect Introduction Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using the Quick connect feature. • I f the device you want to connect does not support the Quick connect feature, activate its Wi-Fi Direct or Bluetooth feature before launching Quick connect on your device.
  • Page 54 Basics Select the TV. The list of features you can use with the TV appears. Select a feature and follow the on-screen instructions to use the feature. Available features may vary depending on the TV. • V iew device on TV (Smart View): View your device’s content on the TV screen. You may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect.

  • Page 55: Sharing Features

    You can also use the following options: • L ink sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.

  • Page 56: Emergency Mode

    Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.

  • Page 57: Installing Or Uninstalling Apps

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Samsung → Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 58 Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...

  • Page 59: Phone

    Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 60 Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then select a contact. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 61 Applications Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.

  • Page 62: Contacts

    Applications During a video call Tap the screen to use the following options: • : Access additional options. • V oice call: Switch to voice call. • S witch: Switch between the front and rear cameras. • : End the current call.
  • Page 63 Applications Importing contacts Import contacts from storage services to your device. On the Apps screen, tap Contacts → → Settings → Import/export contacts → IMPORT and select an import option. Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: •...

  • Page 64: Messages

    Applications Sharing contacts You can share contacts with others by using various sharing options. Tap Contacts on the Apps screen. Tap → Share. Tick contacts and tap SHARE. Select a sharing method. Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming.
  • Page 65 Applications Enter a message. Access additional options. Edit recipients. Select contacts from the contacts list. Enter a message. Enter emoticons. Attach files. Send a message. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen.

  • Page 66: Internet

    Applications Tap INBOX or CONTACTS to select contacts and tap To manually enter a number, tap Enter number, and then enter a phone number. When you receive messages from the blocked numbers or messages including blocked phrases, you will not be notified. To view blocked messages, tap → Settings → Block messages →...
  • Page 67 Applications Browsing webpages Tap Samsung → Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage.

  • Page 68: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Tap Samsung → Email on the Apps screen. Select an email service and enter the email address and password, and then tap SIGN IN.

  • Page 69: Camera

    Applications Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap →...
  • Page 70 Applications Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list.
  • Page 71 Applications Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 72 Applications Locking the focus and exposure Strong light/dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a photo. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 73 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the shooting modes list, tap Panorama. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 74 Applications Night Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Food Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
  • Page 75 Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 76 Applications Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 77 Applications • M ake sure to keep the white frame inside the viewfinder window. • T he subjects should remain still while taking wide self-portraits. • T he top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions.
  • Page 78 Applications • : Activate or deactivate the flash. • : Focus on a subject inside the circular frame and blur the image outside the frame. Camera settings On the preview screen, tap The available options may vary depending on the shooting mode and which camera is being used.

  • Page 79: Gallery

    Applications • R eview pictures: Set the device to show photos after capturing them. • Q uick launch: Set the device to launch the camera by pressing the Home key twice quickly. • S torage location: Select the memory location for storage. •...
  • Page 80 Applications Viewing images or videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Share the image with others. Modify the image. Delete the image. To hide or show the menus, tap the screen.
  • Page 81 Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Skip to the previous Skip to the next video. Tap and hold video.
  • Page 82 Applications Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes.
  • Page 83 Applications Deleting stories On the Apps screen, tap Gallery → STORIES. Tap and hold a story to delete, and tap DELETE. Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the Gallery main screen, tap and hold an image or a video to delete.

  • Page 84: Game Launcher

    Applications Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. A list of downloaded games Reduce the battery usage for playing games.
  • Page 85 Applications Removing a game from Game Launcher Tap and hold a game and drag it to Remove at the top of the screen. Activating game power saving mode When you activate game power saving mode, the device will lower games’ resolution and frame rate to reduce battery consumption.

  • Page 86: Samsung Notes

    If you receive an incoming call, a small notification will appear at the top of the screen. Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You...
  • Page 87 Applications Creating notes On the Apps screen, tap Samsung Notes → ALL → Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw. Tap Brush to paint with various brushes.

  • Page 88: Calendar

    Applications Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap Calendar on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 89 When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Tap Samsung → S Health on the Apps screen. Follow the on-screen instructions to complete the setup.
  • Page 90 Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap Samsung → S Health on the Apps screen. Goals and programmes Trackers To add trackers, goals, or programmes to the S Health screen, tap → Manage items, and then select items under TRACKERS, GOALS, or PROGRAMMES tab.
  • Page 91 (But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 92 When launching S Voice for the first time, tap START and set your own wake-up command. To change the wake-up command, open the Apps screen and tap Samsung → S Voice. Then, → Voice wake-up → Set wake-up command → Custom → START, and then follow the on-screen instructions.

  • Page 93: Voice Recorder

    The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak. Setting the language On the Apps screen, tap Samsung → S Voice → → Language, and then select a language.
  • Page 94 Enter a file name and tap SAVE. Changing the recording mode On the Apps screen, tap Samsung → Voice Recorder. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode.

  • Page 95: My Files

    When you review interview recordings, you can mute or unmute certain sound sources in the recording. On the Apps screen, tap Samsung → Voice Recorder. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 96: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.

  • Page 97: Calculator

    Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →...

  • Page 98: Radio

    Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 99: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 100 Applications YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Send messages, images, and emoticons to your friends and have video calls with them. Google Search quickly for items on the Internet or your device.

  • Page 101: Introduction

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 102 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 103 • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 104 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Tap Gallery on the Apps screen. Select an image.
  • Page 105 Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Connections → Data usage. • M obile data: Set the device to use data connections on any mobile network. •...
  • Page 106 Settings Using the NFC feature Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag.
  • Page 107 Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
  • Page 108 Settings • B luetooth tethering: Use Bluetooth tethering to share the device’s mobile data connection with computers or other devices via Bluetooth. • U SB tethering: Use USB tethering to share the device’s mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer.
  • Page 109 Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • C alls: Select a SIM or USIM card for voice calls. •...
  • Page 110 Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 111 Settings MirrorLink Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher. Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network.

  • Page 112: Sounds And Vibration

    Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode or silent mode. • S tereo mode: Switch to stereo sound while you are viewing media and playing games. •...

  • Page 113: Notifications

    Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S et as priority: Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated.
  • Page 114 Settings • A lways On Display: Set the device to display an image or information while the screen is turned off. Refer to Always On Display for more information. • L ED indicator: Set the device to turn on the LED indicator while the battery is charging, when you have notifications, or when you make voice recordings.

  • Page 115: Wallpapers And Themes

    Settings Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Some app features may not be available in easy mode. Switching to easy mode On the Settings screen, tap Display → Easy mode → Easy mode. Select apps under Easy applications to apply a simpler layout.

  • Page 116: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • S mart stay: Set the device to prevent the display backlight from turning off while you are looking at the display.
  • Page 117 Settings • D irect call: Set the device to make a voice call by picking up and holding the device near your ear while viewing call, message, or contact details. • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.

  • Page 118: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
  • Page 119 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.

  • Page 120: Applications

    • S ecure lock settings: Change screen lock settings for the selected lock method. • F ingerprints: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition...
  • Page 121 Settings • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 122 If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 123 Settings Registering fingerprints On the Settings screen, tap Lock screen and security → Fingerprints. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Place your finger on the Home key. After the device detects your finger, lift it up and place it on the Home key again.
  • Page 124 Settings Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.

  • Page 125: Cloud And Accounts

    Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch.
  • Page 126 Settings Cloud usage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type. You can also delete backup data from old devices after restoring data. Sync settings Customise the sync settings of your data, such as contacts and calendar events.

  • Page 127: Google

    On the Settings screen, tap Cloud and accounts → Backup. Samsung account • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.

  • Page 128: General Management

    If the battery remains fully discharged or removed from the device, the time and date is reset. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eset: Reset your device’s settings or perform a factory data reset.

  • Page 129: Software Update

    Settings Software update Update your device’s software or change the update settings. On the Settings screen, tap Software update. • D ownload updates manually: Check for and install updates manually. • D ownload updates automatically: Set the device to check for and download updates automatically when connected to a Wi-Fi network.

  • Page 130: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 131 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 132 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced.
  • Page 133 If the device becomes too hot, do not use the device or apps for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
  • Page 134 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 135 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 136 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

This manual is also suitable for:

Galaxy c9Galaxy c9 pro 4g+ dual simSm-c9000Sm-c9008

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