NEFF S187ECX23G User Manual
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User manual
S187ECX23G

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Summary of Contents for NEFF S187ECX23G

  • Page 1 Dishwasher [en] User manual S187ECX23G...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Features.........    22 General information...... 4 Top basket ........ 22 Intended use........ 4 Bottom basket ........ 23 Restriction on user group.... 4 Cutlery drawer ........ 23 Safe installation ........ 5 Etagere ........... 24 Safe use ........... 6 Folding prongs ....... 24 Damaged appliance ...... 7 Baking sheet spray head .... 24 Risk to children ........ 8 Basket heights........ 25...
  • Page 3 Setting a programme ..... 35 Transporting the appliance .... 61 Setting additional functions .... 35 Disposing of old appliance .... 61 Setting timer programming .... 35 Customer Service......   61 Starting the programme .... 35 Product number (E-Nr.), produc- Interrupting programme .... 35 tion number (FD) and consecut- Terminate programme.... 36 ive numbering (Z-Nr.) ..... 62 Switching off appliance .... 36...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Page 5: Safe Installation

    Safety en Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions. WARNING ‒ Risk of electric shock! ¡...
  • Page 6: Safe Use

    en Safety ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury. ▶ If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side.
  • Page 7: Damaged Appliance

    Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Risk To Children

    en Safety ▶ Never operate an appliance with a cracked or fractured sur- face. ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
  • Page 9: Safety Systems

    Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Childproof Lock

    Childproof lock en So as not to scratch the finish ▶ Environmental protection and saving energy Environmental protection on the appliance, do not use sponges with a rough surface or and saving energy abrasive cleaning agents. To prevent corrosion, do not use Environmental protection and saving energy ▶...
  • Page 12: Sensors

    en Installation and connection the temperature and run time are ad- Open Dry ditionally adjusted to the level of soil- The appliance door opens automatic- ing. ally during the drying phase. This en- sures a particularly economical dry- Sensors ing result. The sensors adjust the programme For best drying results wait until the sequence and strength in the auto-...
  • Page 13: Installing And Connecting The Appliance

    Installation and connection en When doing so, check that the Installing and connecting the wastewater hose is not kinked, appliance crushed or twisted. You can position your built-under or Also check that there is no cover integrable appliance in a fitted kit- in the drainage system preventing chen between wooden and plastic the wastewater from being dis-...
  • Page 14 en Installation and connection Insert the non-heating appliance plug of the power cable into the appliance. Insert the mains plug of the appli- ance into a nearby socket. The connection data for the appli- ance can be found on the rating plate.
  • Page 15: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 62.
  • Page 16: Controls

    en Familiarising yourself with your appliance "Detergent" → Page 30 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 23 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 26 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 17 Familiarising yourself with your appliance en 3 4 5 6 7 "Switching on the appliance" → Page 34 ON/OFF button and reset button "Switching off the appliance" → Page 36 "Terminating the programme" → Page 36 "Programmes" → Page 19 Programme buttons "Home Connect" → Page 40 WLAN display Display The display shows information about the remain- ing running time or the basic settings.
  • Page 18 en Familiarising yourself with your appliance button If you press for approx. 3 seconds, you can open the basic settings. → "Changing basic settings", Page 40 Depending on the appliance specifications...
  • Page 19: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- ning time will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 20 en Programmes Programme Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50° ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 21 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 63 °C household food remnants ¡...
  • Page 21: Information For Test Institutes

    Additional functions en flashes. Information for test institutes a The programme and the additional Test institutes are provided with in- function are saved. formation for comparability tests, e.g. Tip: To reset the programme, either according to EN60436. use the Home Connect app or reset These are the conditions for conduct- your appliance back to the factory ing the tests, however they are not...
  • Page 22: Features

    en Features Top basket Additional func- tion Arrange cups and glasses in the top ¡ Switch on with mixed basket. loads containing table- Power Zone ware with different soil- ing levels, e.g. place very soiled pots and pans in the bottom bas- ket and normally soiled tableware in the upper basket.
  • Page 23: Bottom Basket

    Features en Raise or lower the basket evenly to the right level. → "Basket heights", Page 25 Cutlery drawer Arrange cutlery in the cutlery drawer. Check that the basket is level on both sides. Slide the basket back in. Bottom basket Arrange pans and plates in the bot- tom basket.
  • Page 24: Etagere

    en Features Push the lever forwards and fold Etagere down the prongs ⁠ . Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. To use the prongs again, fold them back up.
  • Page 25: Basket Heights

    Features en Inserting baking sheet spray head Removing baking sheet spray head Use the baking sheet spray head in- If you no longer require the baking stead of the top basket to clean large sheet spray head, remove it from the trays, grilles and plates.
  • Page 26: Before Using For The First Time

    en Before using for the first time "Set the amount of rinse aid to be Before using for the first time Before using for the dispensed." → Page 29 first time "Add detergent" → Page 30. Start the Programme with the Configure the settings for initial start- Before using for the first time highest cleaning temperature without tableware.
  • Page 27: Setting The Water Softening System

    Water softening system en Water hardness °E Hardness range mmol/l Setting value 39 - 62 Hard 5.5 - 8.9 H:07 Note: Set the water hardness determ- ter hardness: the higher the water ined on your appliance. hardness, the greater the amount of → "Setting the water softening sys- special salt required.
  • Page 28: Switching Off The Water Softening System

    en Water softening system Note: Only use special salt for erally only be used up to a water dishwashers. hardness of 26 °E without adding Do not use salt tablets. special salt. Do not use table salt. ¡ The water hardness is 0 - 8 °E. You do not need to use special Add the special salt to the dis- salt.
  • Page 29: Rinse Aid System

    Rinse aid system en Add rinse aid up to the max mark. Additional water consumption in litres Additional power consumption in 0.05 The consumption values specified are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50°...
  • Page 30: Switching The Rinse Aid System Off

    en Detergent To save the settings, press Modern, powerful detergents mainly for 3 seconds. use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen- Switching the rinse aid sys- based bleaching agents are generally tem off used to remove coloured marks, e.g. tea or ketchup.
  • Page 31: Unsuitable Detergents

    Detergent en Tip: Suitable detergents are available Unsuitable detergents online via our website or from "Cus- Do not use detergent which could tomer Service" → Page 61. cause damage to the appliance or Separate detergents present a risk to health. Separate detergents are products Detergent Description that do not contain components other...
  • Page 32: Adding Detergent

    en Tableware ¡ The function of rinse aid is limited Close the lid of the detergent dis- with combined detergents. You will penser. generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch.
  • Page 33: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 34: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 35: Setting A Programme

    Basic operation en cient programme for the combina- ⁠   ⁠   to set the re- tion of energy/water consumption quired start time for the pro- for this type of tableware and evid- gramme. ences conformity with the EU Eco- Press ⁠...
  • Page 36: Terminate Programme

    en Basic operation Press to resume the pro- gramme. Terminate programme To end a programme early or to switch from a programme that has already started, you will need to can- cel it first. Open the appliance door. Press for approx. 4 seconds.
  • Page 37: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04 H:00 - H:07 Set the water softening system to your water hardness.
  • Page 38 en Basic settings Basic setting Display text Selection Description EmotionLight EL:01 EL:00 - EL:02 Interior light. ¡ With the setting "EL:00"m the in- terior light is switched off. ¡ With the setting "EL:01", the in- terior light can be activated via the ON/OFF button.
  • Page 39 Basic settings en Basic setting Display text Selection Description Tone volume SL:02 SL:00 -SL:03 Adjustment of tone volume. Level "SL:00" switches the signal tone off. If the Eco drying function is activ- ated, the end of the programme is not indicated by an audible signal tone.
  • Page 40: Changing Basic Settings

    en Home Connect Basic setting Display text Selection Description Remote Start rc:01 rc:00 - rc:02 Activate or deactivate → "Remote Start ", Page 41. The following settings are possible: ¡ With the setting "rc:00", the func- tion is permanently deactivated. ¡ With the setting "rc:01", the func- tion can be selected via the button.
  • Page 41: Home Connect Quick Start

    Home Connect  en With the help of the Home Connect Tips ¡ Please consult the documents sup- App scan the QR code. plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app. Note: Please note the safety precau- tions in this instruction manual and make sure that they are also ob- served when operating the appliance via the Home Connect app.
  • Page 42: Remote Diagnostics

    en Cleaning and servicing Press ⁠ . ¡ Security certificate of the Wi-Fi ▶ communication module (to ensure If you open the appliance door, the a secure data connection). function is automatically deactiv- ¡ The current software and hardware ated. version of your appliance. button lights up.
  • Page 43: Cleaning Products

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.neff-home.com/store mend cleaning your appliance at reg- or from customer service. ular intervals. Easy Clean is a programme which re-...
  • Page 44: Filter System

    en Cleaning and servicing Notes Filter system ¡ Run the Easy Clean programme The filter system removes coarse without any tableware in the dish- soiling from the dishwashing cycle. washer. ¡ Only use machine care products and machine cleaners specially designed for dishwashers. ¡...
  • Page 45: Cleaning Spray Arms

    Cleaning and servicing en Pull down the micro filter to re- Cleaning spray arms move. Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠...
  • Page 46: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide at the end of the pro- ted. scribed in the installation instruc- gramme. tions. The door gap must be at least 70 mm - 100 mm.
  • Page 48: Error Code / Fault Display / Signal

    en Troubleshooting Error code / Fault display / Signal Fault Cause Troubleshooting E:20-60 lights up alternately. Appliance has detected cal- Descale the appliance. cified heating element. Operate the appliance with the wa- ter softening system. E:30-00 will light up altern- Water protection system is Turn off the water tap.
  • Page 49 Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Screw the water connection back ately or indicator for water supply lights up. Check the water connection for leaks. Restore the power supply. Switch the appliance on. E:92-40 will light up altern- Filters are soiled or blocked.
  • Page 50: Washing Results

    en Troubleshooting Fault Cause Troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 51 Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 52 en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Filters are soiled. Clean the filters. ▶ → "Cleaning filters", Page 44 ware. Filters are inserted incor- Insert the filters properly. → "Filter system", Page 44 rectly and/or not engaged. Engage the filters. Washing programme selec- Select a more intensive washing ▶...
  • Page 53 Troubleshooting en Fault Cause Troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 19 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 54 en Troubleshooting Fault Cause Troubleshooting Tea residue or lipstick marks Washing temperature is too Select a programme with a higher ▶ on tableware. low. washing temperature. → "Programmes", Page 19 Too little detergent is being Use a suitable "Detergent " ▶ → Page 30 and follow the manufac- used or is unsuitable.
  • Page 55 Troubleshooting en Fault Cause Troubleshooting Plastic parts are discol- Washing temperature is too Select a programme with a higher ▶ oured. low. washing temperature. → "Programmes", Page 19 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 56: Home Connect Problem

    en Troubleshooting Fault Cause Troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 57: Information On Display Panel

    Troubleshooting en Information on display panel Fault Cause Troubleshooting Add "Special salt" → Page 27. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 58: Mechanical Damage

    en Troubleshooting Fault Cause Troubleshooting → "Terminate programme", Programme starts automat- You did not wait until pro- ▶ ically. gramme ended. Page 36 Appliance stops during the Appliance door is not closed Close the appliance door. ▶ programme or cuts out. properly. Power and/or water supply Check the power supply.
  • Page 59 Troubleshooting en Fault Cause Troubleshooting Knocking or rattling noise. With a small load the water Distribute the tableware evenly. ▶ jets directly strike against Load the appliance with more table- ▶ the tub. ware. Light items of tableware Position light items of tableware se- ▶...
  • Page 60: Clean Wastewater Pump

    en Transportation, storage and disposal Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 61: Protect Appliance From Frost

    Customer Service en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 62: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    en Technical specifications which your appliance was placed on from water damage, the appliance the market within the European Eco- must be connected to the power nomic Area. supply. ¡ The liability guarantee is valid for Note: Under the terms of the manu- the service life of the appliance.
  • Page 63: Information Regarding Free And Open Source Software

    Technical specifications en in the product number (E-Nr.) on the Power consumption Off mode/standby rating plate. Alternatively you can mode: 0.50 W also find the model identifier in the Left-on mode: 0.50 W first line of the EU energy label. Networked standby: 2.00 W Information regarding Free Time in left-on mode: 0 min...
  • Page 64: Declaration Of Conformity

    Declaration of Conformity Constructa Neff Vertriebs-GmbH 2.4 GHz band: 100 mW max. hereby declares that the appliance 5 GHz band: 100 mW max. with Home Connect functionality meets the essential requirements and other relevant provisions of the Dir- ective 2014/53/EU. A detailed RED Declaration of Con- formity can be found online at www.neff-international.com among...
  • Page 68 *9001584123* 9001584123 Constructa-Neff Vertriebs-GmbH Carl-Wery-Straße 34 81739 München GERMANY 010104 650 A5...

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