Sony BRAVIA X800E Help Manual
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Sony BRAVIA X800E Help Manual

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Help Guide
Television
Getting Started [1]
Using the Help Guide [2]
Keeping the TV updated [3]
Introducing Android TV [4]
Displaying the picture in a small screen [5]
Downloading apps from the Google Play [6]
Moving apps to a USB memory device [7]
Viewing Internet media [8]
Enjoying content from your mobile device on the TV with Google Cast [9]
Enjoying safe apps and video streaming services (Security & restrictions) [10]
Searching by using your voice [11]
Basic Operations [12]
Using the remote control [13]
Home menu [14]
Using the DISCOVER button [15]
Using the Action Menu [16]
Selecting devices that are connected to the TV [17]
Identifying the status of the TV through illumination [18]
Illumination LED [19]
Illumination at the bottom of the screen [20]
Support Site [21]
Watching TV [22]
Watching TV programs [23]
Using the program guide [24]
Using interactive broadcast TV services [25]
Watching in 3D (3D models only) [26]
Understanding the basics of 3D TV (3D models only) [27]
Preparing your 3D glasses (3D models only) [28]
Watching TV in 3D (3D models only) [29]
Enjoying social networking services while watching TV [30]
http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]

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Summary of Contents for Sony BRAVIA X800E

  • Page 1 Watching in 3D (3D models only) [26] Understanding the basics of 3D TV (3D models only) [27] Preparing your 3D glasses (3D models only) [28] Watching TV in 3D (3D models only) [29] Enjoying social networking services while watching TV [30] http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 2 Bluetooth devices [54] Connecting a Bluetooth device [55] Adjusting the AV sync setting [56] Supported Bluetooth profiles [57] Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [58] Connecting a wireless subwoofer (optional) [59] Adjusting wireless subwoofer-related settings (optional) [60]...
  • Page 3 Self diagnostics [90] Software updates [91] If a full reset (restart) of the TV is required [92] Picture (quality)/screen [93] Picture quality is not as good as viewed at the store. [94] Distorted picture. [95] The screen flickers. [96] http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 4 There is picture or sound noise when viewing an analog TV channel. [122] Some channels are blank. [123] Poor reception or poor picture quality with digital broadcasts. [124] You cannot view digital channels. [125] You cannot receive or select channels. [126] Some digital cable channels are not displayed. [127] http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 5 TV. [155] Connected devices [156] No picture from a connected device. [157] You cannot select a connected device in the Home Menu. [158] Certain programs on digital sources display a loss of detail. [159] http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 6: Getting Started

    Using the Help Guide This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions and specifications of this TV. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 7: Table Of Contents

    Table Of Contents Sony Television ..........................Getting Started ..........................Using the Help Guide ........................Keeping the TV updated ......................... Introducing Android TV ........................Displaying the picture in a small screen ..................Downloading apps from the Google Play ..................Moving apps to a USB memory device ..................
  • Page 8 ......................... Connecting a Bluetooth device ..................... Adjusting the AV sync setting ....................... Supported Bluetooth profiles ......................Sony wireless subwoofer (optional) (Sony wirelesssubwoofer supported models only) .............................. Connecting a wireless subwoofer (optional) ................. Adjusting wireless subwoofer-related settings(optional) ............... BRAVIA Sync-compatible devices ....................
  • Page 9 Playing content from a computer ....................Playing content from a media server .................... RVU statement (RVU compliant models only) ................Settings ............................Configuring the TV ........................[TV] ............................... [Network & Accessories] ....................... [System Preferences] ........................[Personal] ............................. [Accounts] ............................. [Expert panel settings](only models equipped withan OLED panel) ..........
  • Page 10 The message [Panel refresh did not finish] isdisplayed. (only models equipped with an OLEDpanel) ........................You are concerned about an image retention. (onlymodels equipped with an OLED panel) ..........................A white line appears on the screen. (only modelsequipped with an OLED panel) .......
  • Page 11 The remote control does not operate................... You cannot turn the Active 3D Glasses on. (3Dmodels only) ............The LED indicator on the Active 3D Glasses blinks.(3D models only) ......... Power ............................The TV turns off automatically...................... The TV turns on automatically......................
  • Page 12 To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalog. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.

  • Page 13: Keeping The Tv Updated

    [5] Getting Started | Introducing Android TV Displaying the picture in a small screen You can display the picture that you are watching (TV programs or content from HDMI-connected devices) as a small screen in the corner. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 14 Close the small screen by selecting the desired button under the small screen, or return it to full screen (A). The image below is a visual representation and may vary from the actual screen. A list of recently used apps (B) is displayed under the small screen. Note http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 15: Downloading Apps From The Google Play

    There are free apps and paid apps in the Google Play. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 16: Moving Apps To A Usb Memory Device

    When formatting is finished, press the HOME button, then select [Settings] — [Apps]. Select the app that you want to move to the USB memory device. Select the USB memory device from the used storage. The app is moved to the USB http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 17: Viewing Internet Media

    Home Menu. Note An Internet connection is required to watch Internet content. Related topics Enjoying safe apps and video streaming services (Security & restrictions) Connecting to a network using a LAN cable http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 18: Enjoying Content From Your Mobile Device On The Tv With Google Cast

    You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programs and videos. Press the HOME button, then select [Settings] — then options such as [Security & restrictions] or [Parental lock (Broadcast)] . http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 19: Searching By Using Your Voice

    For details, please refer to Using the remote control. [12] Getting Started Basic Operations Using the remote control Home menu Using the DISCOVER button Using the Action Menu Selecting devices that are connected to the TV Identifying the status of the TV through illumination http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 20: Using The Remote Control

    You will then be taken directly to the Voice search screen. The LED on the remote control will light up indicating that the Voice search function has been activated; then speak into the built-in microphone. When your voice is not being recognized http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 21: Home Menu

    Searching You can search for various content by entering a search keyword using the on-screen keyboard or by voice. The availability of the remote control with a built-in microphone depends on your model/region/country. Press the HOME button. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 22: Using The Discover Button

    [15] Getting Started | Basic Operations Using the DISCOVER button You can use the DISCOVER button to search for content (such as TV programs and Internet content). The content that displays when pressing the DISCOVER button varies depending on your http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 23 You can hide [Top Picks] depending on your TV model. [Reorder categories] Select a content category to reorder. [Add channels to Favorites] Add your favorite channels to DISCOVER. [Add genre categories] Add genres to create your own custom content category. [Add keyword categories] http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 24: Using The Action Menu

    Press the ACTION MENU button. Move the focus left or right to select the desired category. Move the focus up or down to select the desired item. Press the button to launch the selected item. [17] Getting Started | Basic Operations http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 25: Selecting Devices That Are Connected To The Tv

    When updating the software etc. When a mobile device (smartphone, tablet, etc.) is connecting to the TV on the Cyan “blinking” home network etc. When the on timer is set Amber “on” When the sleep timer is set http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 26: Illumination At The Bottom Of The Screen

    Lights up in cyan When a timer is set Lights up in amber Related topics Home network features Setting a timer [21] Getting Started Support Site For the latest information and Online Help Guide, please visit the Sony support website: http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 27: Watching Tv

    Latin America: http://esupport.sony.com/ES/LA/ [22] Watching TV Watching TV programs Watching in 3D (3D models only) Enjoying social networking services while watching TV [23] Watching TV Watching TV programs Using the program guide Using interactive broadcast TV services http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 28: Using The Program Guide

    [25] Watching TV | Watching TV programs Using interactive broadcast TV services To use Ginga service (Ginga models only) Ginga models have [Channel setup & Ginga] in [Settings] — [Channels]. Ginga (also known as DTVi) Interactivity provides extended programming content information such as http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 29: Watching In 3D (3D Models Only)

    If the viewing distance is not appropriate, a double image may appear. Sit at a distance of at least 3 times the height of the screen away from the TV. For the best viewing experience, we recommend that you sit directly in front of the TV. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 30 (people, metal, walls, etc.) and/or electromagnetic interference. Overhead view 120° 1-6 m (3-20 ft.) Side view 45° 1-6 m (3-20 ft.) 30° Note Recommended viewing angle and distance may vary depending on the TV’s location and room conditions. Caring for your glasses http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 31: Preparing Your 3D Glasses (3D Models Only)

    If Active 3D Glasses are supplied with your TV, use them. If no glasses are supplied, purchase a pair of Active 3D Glasses, model TDG-BT500A. Before using the Active 3D Glasses for the first time, you need to register them to your TV. Follow the steps below. Remove the battery’s insulation sheet. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 32 Perform the procedure above from Step 2. Related topics Understanding the basics of 3D TV (3D models only) Watching TV in 3D (3D models only) Remote control/accessories [29] Watching TV | Watching in 3D (3D models only) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 33: Watching Tv In 3D (3D Models Only)

    If [Motionflow] in [Picture adjustments] is set to something other than [Off], the process to minimize screen flicker may affect the smooth movement of the picture. In this case, press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motionflow] — [Off]. (For [Motionflow] compatible models only.) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 34: Enjoying Social Networking Services While Watchingtv

    [Preferences] — [Change view], then select the desired setting. Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network [31] Using the TV with Other Devices USB devices Blu-ray and DVD players http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 35: Usb Devices

    Smartphones and tablets Computers, cameras, and camcorders Audio system Bluetooth devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) BRAVIA Sync-compatible devices Connecting an IR Blaster (IR Blaster compatible models only) Viewing pictures in 4K from compatible devices...

  • Page 36: Information About Usb Devices Used For Storingphotos And Music

    The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems. When connecting a Sony digital still camera to the TV with a USB cable, USB connection settings on your camera need to be set to “Auto” or “Mass Storage” mode.

  • Page 37: Supported Files And Formats

    It may take a long time to display a photo, depending on the file or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.

  • Page 38: Music

    8k / 11.025k / 12k *.wav 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k *.flac FLAC 16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 39: Videos

    MPEG1L1 / MPEG1L2 / LPCM / AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps MPEG2TS Extension : *.m2t Subtitle Type : Internal (Except for Brazilian models) / - (For Brazilian models only) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 40 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max. Frame Rate 3840x2160@60p This line includes the XAVC S format use case. The maximum supported bitrate for XAVC S is 100 Mbps. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 41 AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@60fps http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 42 AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@60fps MOV (*.mov) Subtitle Type : External http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 43: Audio Sampling Rates (For Videos)

    Other supported files and formats Photos Music Audio sampling rates (for videos) External subtitles [39] Using the TV with Other Devices | USB devices | Supported files and formats Audio sampling rates (for videos) Audio Codec Sampling Rate http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 44: External Subtitles

    Other supported files and formats Photos Music Videos External subtitles [40] Using the TV with Other Devices | USB devices | Supported files and formats External subtitles Use case : USB File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 45: Blu-Ray And Dvd Players

    For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable. Blu-ray/DVD player HDMI cable (not supplied) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 46 Blu-ray/DVD player Component video cable (not supplied) Audio cable (not supplied) Composite connection Availability depends on your model/region/country. If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 47 If using an Analog Extension cable Availability depends on your model/region/country. Blu-ray/DVD player Analog Extension cable (supplied) RCA Cable (not supplied) Whether the Analog Extension cable is supplied depends on your model/region/country. Related topics Watching Blu-ray and DVD discs http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 48: Watching Blu-Ray And Dvd Discs

    You can display the screen of a mobile device on the TV to view photos, videos or websites. The “Screen mirroring” feature uses Miracast technology to display the screen of a compatible device on the TV. A wireless router (access point) is not necessary to use this function. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 49 Using Wi-Fi Direct to connect to the TV (no wireless router required) Connected devices What kind of devices can be connected using the Screen mirroring function? [46] Using the TV with Other Devices | Smartphones and tablets http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 50: Sharing Photos/Music/Videos

    The default browser for iOS is supported, however, some functions cannot be used depending on the version of your iOS. iOS devices cannot upload music to the TV. Related topics Using Wi-Fi Direct to connect to the TV (no wireless router required) [47] Using the TV with Other Devices http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 51: Computers, Cameras, And Camcorders

    Computer video signal specifications To view content stored on a computer After connecting the computer, press the HOME button, then select the input the computer is connected to. To check the supported file formats Supported files and formats Note http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 52: Connecting A Camera Or Camcorder And Viewingstored Content

    To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.

  • Page 53: Computer Video Signal Specifications

    [Full], and [Display area] to [+1]. ([Display area] is configurable only when [Auto display area] is disabled.) Other video input signals The following video formats can be displayed depending on specifications of your computer. 480p, 480i 576p , 576i http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 54: Audio System

    See the illustrations below to connect an audio system such as an AV receiver or sound bar. After finishing the connection, configure the audio settings to play TV sound through the audio system (refer to the related topic link at the bottom of this page). http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 55 The location of the HDMI port that supports ARC varies depending on your model. Refer to the Reference Guide. To connect an audio system that is not ARC capable using an optical audio cable You can connect the TV’s audio output to an audio system using an optical audio cable. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 56 See the instruction manual of the audio system for details on connecting other devices and for the set-up. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] — [Sound] — [Digital audio out] to [PCM]. Related topics Adjusting audio system-related settings http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 57: Adjusting Audio System-Related Settings

    [Headphone/Audio out] is set to [Audio out (Variable)]. Press the HOME button, then select [Settings] — [Sound] — [Headphone/Audio out] — [Audio out (Variable)]. When connecting a subwoofer, press the HOME button, then select [Settings] — [Sound] — [Headphone/Audio out] — [Subwoofer]. Related topics Connecting an audio system http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 58: Bluetooth Devices

    Select the desired device from the list, then follow the on-screen instructions. If you are prompted to enter a passcode, refer to the instruction manual of the device. After pairing is completed, the device connects to the TV. To connect to a paired Bluetooth device http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 59: Adjusting The Av Sync Setting

    If [Picture mode] is set to one of the options below, the output timing of the picture and sound is not adjusted even when the [A/V sync] setting is set to [Auto]. [Game] [Graphics] [Photo Vivid] [Photo Standard] [Photo Custom] To adjust [A/V sync] when in any of these modes, select [On]. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 60: Supported Bluetooth Profiles

    Connecting a wireless subwoofer (optional) Adjusting wireless subwoofer-related settings (optional) [59] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Connecting a wireless subwoofer (optional) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 61 When the Wireless Transceiver is disconnected, [Headphone/Audio out] is automatically restored to its original setting. For details on how to set up the Wireless Subwoofer, refer to the instruction manual supplied with the Wireless Subwoofer. Related topics Adjusting wireless subwoofer-related settings (optional) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 62: Adjusting Wireless Subwoofer-Related Settings(Optional)

    Help Guide [60] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Adjusting wireless subwoofer-related settings (optional) Sony wireless subwoofer supported models have [Wireless Subwoofer power] in [Settings] — [Sound] — [Sound adjustments].

  • Page 63: Bravia Sync-Compatible Devices

    [63] Using the TV with Other Devices | BRAVIA Sync-compatible devices Using features available for BRAVIA Sync- compatible devices The [Sync Menu] is primarily used to operate BRAVIA Sync-compatible devices from the TV. Press the ACTION MENU button, and select [Sync Menu]. Blu-ray/DVD player http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 64 TV’s remote control. Note “BRAVIA Sync control” (BRAVIA Sync) is only available for connected BRAVIA Sync-compatible devices that have the BRAVIA Sync logo. Related topics BRAVIA Sync overview Adjusting BRAVIA Sync settings http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 65: Adjusting Bravia Sync Settings

    [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device.

  • Page 66: Connecting An Ir Blaster (Ir Blaster Compatiblemodels Only)

    The IR Blaster can operate an AV receiver. To set up an AV receiver, press the HOME button, then select [Settings] — [External inputs] — [IR Blaster setup] — [AV receiver control setup]. If the AV receiver is a BRAVIA Sync-compatible device, an IR Blaster is not needed. Note http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 67: Viewing Pictures In 4K From Compatible Devices

    HDMI 4K output to HDMI IN of the TV to display high resolution photos stored on the camera. You can also display high resolution photos stored in connected USB devices or your home network. The availability of this function depends on your region/country. Digital still camera Camcorder http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 68 For information about Enhanced format or changing the settings, refer to the Settings for viewing pictures in 4K resolution with higher quality page. Note A 3D picture cannot be displayed. If you change the picture by pressing the buttons, it may take time to display. Related topics Computers, cameras, and camcorders http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 69: Settings For Viewing Pictures In 4K Resolution Withhigher Quality

    18 Gbps. For details on a Premium High Speed HDMI Cable(s) that supports 18 Gbps, refer to the cable specifications. In some models, the HDMI signal format of HDMI IN 2 and 3 changes at the same time. Related topics http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 70: Connecting To A Network

    Set up your LAN router. For details, refer to the instruction manual of your LAN router, or contact the person who set up the network (network administrator). Press the HOME button, then select [Settings] — [Network] — [Network setup] — [Easy]. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 71: Connecting To A Network Using A Wirelessconnection

    Using Wi-Fi to connect the TV to your network The built-in wireless LAN device allows you to access the Internet and enjoy the benefits of networking in a cable-free environment. Computer Wireless router (access point) Modem Internet Set up your wireless router (or access point). http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 72 You can also contact the person who set up the network (network administrator). If you select the [Show password] option in the password entry screen, the exposed password may be seen by other individuals. Related topics Network (Internet/home)/apps http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 73: Using Wi-Fi Direct To Connect To The Tv (Nowireless Router Required)

    When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up. To connect another device Follow the steps above to connect devices. Up to 10 devices can be connected at the same time. To http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 74 Use this option to select a specific wireless channel. Hint For information about the supported wireless band of your device, refer to the instruction manual of your device. The 5GHz band may not be supported depending on your region/country. If the 5GHz band is http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 75: Home Network Features

    Press the HOME button, then select [Settings] — [Network] — [Home network] — [Server diagnostics] — follow the on-screen instructions to perform diagnostics. To use the renderer function Press the HOME button, then select [Settings] — [Network] — [Home network] — [Renderer] — the desired option. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 76: Playing Content From A Computer

    You can play photo/music/video files stored on a server (e.g., computer) that is connected to the same home network that the TV is connected to. Computer (Server) Router Modem Internet Connect the TV to your home network. Press the HOME button, then select [Album], [Video], or [Music] — the server containing http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 77: Playing Content From A Media Server

    The controller should also be renderer-compatible. Digital still camera (Controller) Router Modem Internet Connect the TV to your home network. Operate the controller to start playing the content on the TV screen. Related topics http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 78: Rvu Statement (Rvu Compliant Models Only)

    [TV] [Network & Accessories] [System Preferences] [Personal] [Accounts] [Expert panel settings](only models equipped with an OLED panel) [81] Settings | Configuring the TV [TV] Press the HOME button, then select [Settings] — [TV] — the desired option. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 79: [Network & Accessories]

    Sets up the basic features such as network and channels for first time use. [About] Displays the information about the TV. [82] Settings | Configuring the TV [Network & Accessories] Press the HOME button, then select [Settings] — [Network & Accessories] — the desired option. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 80: [System Preferences]

    Configures the settings of the search function. [Speech] Configures the settings of speech-recognition feature. [Accessibility] Configures the settings of accessibility features and services for helping users navigate their devices more easily. [Region] Sets your location to receive region-specific information. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 81: [Personal]

    (one setting) depending on your model. [85] Settings | Configuring the TV [Accounts] Press the HOME button, then select [Settings] — [Accounts] — the desired option. [Google] Syncs the registered Google account or removes the account. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 82: [Expert Panel Settings](Only Models Equipped Withan Oled Panel)

    Help Guide [Add account] Adds various service accounts such as Google accounts and Sony Entertainment Network (SEN) accounts. You can add multiple Google accounts and switch between them depending on the app. [86] Settings | Configuring the TV [Expert panel settings](only models equipped with...

  • Page 83: Setting A Timer

    When you turn off the TV and turn it on again, [Sleep timer] is reset to [Off]. [88] Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices Illumination LED [89] Troubleshooting Start here http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 84: Self Diagnostics

    If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.

  • Page 85: If A Full Reset (Restart) Of The Tv Is Required

    Screen format/wide mode changes automatically. The screen suddenly changes to a video you do not recognize while watching TV. Suddenly the picture becomes small. Black bands appear at the edges of the screen. A black box appears on the screen. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 86: Picture Quality Is Not As Good As Viewed At Thestore

    Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motion] — [Motionflow] — [Standard] or [Off]. (For [Motionflow] compatible models only) [Motionflow] compatible models have [Motionflow] in [Settings] — [Picture & Display] — [Picture adjustments] — [Advanced settings] — [Motion]. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 87: The Screen Flickers

    If you set [Power saving] to [Low] or [High], the black level will be enhanced. Press the HOME button, then select [Settings] — [Power] — [Eco] — [Power saving]. Related topics Dark screen. How to brighten the screen. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 88: Dark Screen. How To Brighten The Screen

    Screen format/wide mode changes automatically. When changing the channel or video input, if [Auto wide] in [Screen] is enabled, the current [Wide mode] setting is automatically changed according to the input signal. To lock the [Wide mode] setting, disable [Auto wide]. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 89: The Screen Suddenly Changes To A Video You Donot Recognize While Watching Tv

    Black bands appear at the edges of the screen. Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 90: A Black Box Appears On The Screen

    HOME button on the remote control and select [Settings] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode]. [106] Troubleshooting | Picture (quality)/screen 3D pictures are not displayed. The 3D effect is weak. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 91: Models Only)

    3D models have [3D settings] in [Settings] — [Picture & Display]. Black bars appear on both sides of the screen in order to process 3D signals when adjusting the depth of 3D pictures in [Settings] — [Picture & Display] — [3D settings] — [3D depth adjustment]. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 92: You Cannot Turn Off 3D Display While Watching 3Dcontent. (3D Models Only)

    Press the HOME button, select [Settings] — [Apps] — [App permissions] — the desired TV function. [111] Troubleshooting | Picture (quality)/screen The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 93: The Message [Panel Refresh Did Not Finish] Isdisplayed

    Avoid performing it more than once a year because it may affect the usable life of the panel. Images that include clocks and bright colors easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur. Related topics http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 94: A White Line Appears On The Screen. (Only Modelsequipped With An Oled Panel)

    You cannot operate the current screen after the on-screen keyboard is displayed. To return to operation of the screen behind the on-screen keyboard, press the BACK button on the remote control. [117] Troubleshooting Broadcast reception Check these things first to troubleshoot your TV reception. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 95: Check These Things First To Troubleshoot Your Tvreception

    Make sure that the cable is not old or that the inside of the connector is not short-circuited. [120] Troubleshooting | Broadcast reception Ghosting or double images appear. Check cable or antenna connections. Check the antenna location and direction. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 96: Only Snow Noise Or A Black Picture Appears On Thescreen

    Perform [Fine tune] to obtain better picture and sound reception. (Option name differs depending on your region/country.) Set [Audio filter] to [Off], [Low] or [High] to improve sound for analog reception. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 97: Some Channels Are Blank

    If equipment (such as a TV signal distributor) is connected between the antenna and the TV, it may affect the TV reception. Directly connect the antenna and the TV to check if the reception is improved. Related topics Check these things first to troubleshoot your TV reception. [125] Troubleshooting | Broadcast reception http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 98: You Cannot View Digital Channels

    Set to receive and select antenna channels. Related topics Some channels are blank. You cannot view digital channels. Some digital cable channels are not displayed. [127] Troubleshooting | Broadcast reception Some digital cable channels are not displayed. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 99: Broadcast Hd Formats Have Poor Quality

    No audio or low audio with a home theater system. Distorted sound. Headphone/Bluetooth audio device volume cannot be adjusted. You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. [130] Troubleshooting | Sound No sound but good picture. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 100: Audio Noise

    [Auto], DIGITAL AUDIO OUT (OPTICAL) is muted. Set [Digital audio out volume] to Max in the [Sound] setting. When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Related topics http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 101: Distorted Sound

    ACTION MENU button and select [Headphone volume]/[Bluetooth volume]. Bluetooth A2DP-supported models that can use Bluetooth audio devices have [A/V sync] in [Settings] — [Sound]. [135] Troubleshooting | Sound You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 102: Network (Internet/Home)/Apps

    A message appears stating that the TV cannot connect to your network. You can connect to the Internet, but not to Google services. [137] Troubleshooting | Network (Internet/home)/apps The network name (SSID) of the wireless router (access point) to which you want to connect is not displayed. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 103: Sometimes Video Streaming Quality Is Poor

    There are floors or walls between the wireless router (access point) and TV. If the problem persists even after checking the above, try using a wired LAN connection. Related topics Using Wi-Fi to connect the TV to your network [140] Troubleshooting | Network (Internet/home)/apps http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 104: Certain Internet Video Content Displays A Loss Ofdetail

    Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings. Try using apps later. The app content provider’s server may be out of service. Related topics http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 105: The Tv Cannot Access The Internet When Ipv6 Isset

    [145] Troubleshooting | Network (Internet/home)/apps A message appears stating that the TV cannot connect to your network. Check the current network settings and perform [Check Connection]. Press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Network http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 106: You Can Connect To The Internet, But Not To Googleservices

    The LED indicator on the Active 3D Glasses blinks. (3D models only) [148] Troubleshooting | Remote control/accessories The remote control does not operate. Press a button on the TV to determine if the problem is with the remote control or not. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 107: You Cannot Turn The Active 3D Glasses On. (3Dmodels Only)

    HOME button, then select [Settings] — [Voice Remote Control]. The button may not be available depending on your supplied remote control. [149] Troubleshooting | Remote control/accessories You cannot turn the Active 3D Glasses on. (3D models only) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 108: The Led Indicator On The Active 3D Glasses Blinks.(3D Models Only)

    Blinks 3 times: Indicates the glasses have been powered off. Blinks green and yellow alternately: Indicates the glasses have started the registration process. Blinks 3 times every 2 seconds: Indicates the battery capacity is almost running out. Replace the battery. Related topics http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 109: Power

    (Except for Brazilian models) Check if [Auto shut-off] in [Eco] is activated. Related topics Setting a timer [153] Troubleshooting | Power The TV turns on automatically. Check if [Timer] is activated. Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Related topics BRAVIA Sync-compatible devices http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 110: After Turning On The Tv, It Turns Off Immediately

    You cannot find a connected BRAVIA Sync HDMI device. You cannot control a second AV receiver. An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 111: No Picture From A Connected Device

    Press the HOME button, then select [Settings] — [External inputs] — [HDMI signal format]. Related topics Using the TV with Other Devices [158] Troubleshooting | Connected devices You cannot select a connected device in the Home Menu. Check the cable connection. Related topics Using the TV with Other Devices http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 112: Certain Programs On Digital Sources Display A Lossof Detail

    Check that your device is BRAVIA Sync-compatible. Make sure that [Control for HDMI] is set up on the BRAVIA Sync-compatible device and [BRAVIA Sync settings] — [BRAVIA Sync control] is set up on the TV. Related topics BRAVIA Sync-compatible devices http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 113: You Cannot Control A Second Av Receiver

    HOME button, then select [Settings] — [External inputs] — [IR Blaster setup]. Related topics Connecting an IR Blaster (IR Blaster compatible models only) [164] Troubleshooting | Connected devices Some media files in the USB device or server are not displayed. http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 114: The Tv Cannot Be Found By A Wi-Fi Direct Device

    For usable communication distances between the TV and other devices, refer to the instruction manuals of the devices. When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate. Related topics Bluetooth devices http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 115: What Kind Of Devices Can Be Connected Using Thescreen Mirroring Function

    Devices emitting radio waves, such as other wireless LAN devices or microwave ovens, may interfere with the Screen mirroring function using wireless LAN. Keep the TV or Sony Screen mirroring compatible devices (e.g., some models of Xperia) away from such devices, or turn them off if possible.

  • Page 116: Some Paid Content Cannot Be Played

    The illumination LED or the bottom of the screen lights up at various times such as during software updates . Refer to Identifying the status of the TV through illumination for details. [173] Troubleshooting | Illumination LED You want to disable the illumination LED so that it http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

  • Page 117: Index

    Picture & Display Date & time 4K pictures Language HOME Expert panel settings Pixel shift Panel refresh Sound/voice Voice search, using Speech recognition Sound Remote control Remote control, using ACTION MENU Voice search Inputs HOME SYNC MENU DISCOVER http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...
  • Page 118 Smartphones/tablets Audio systems Wireless subwoofer Apps Moving to USB memory devices YouTube Google Play Store Netflix A list of recently used apps File playback Computers Supported files and formats Digital cameras, camcorders Other System software update Restart http://helpguide.sony.net/tv/eusltn3/v1/en-003/print.html[7/5/2017 12:23:42 PM]...

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