Troubleshooting; Before Calling For Service; Accessories - LG LSCG307 Series Owner's Manual

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
Problem
Burners have yellow or
yellow-tipped flames
Burner flames are very
large or yellow
Control knobs will not
turn
Top burners do not light
or do not burn evenly.

ACCESSORIES

14
Possible Causes
• The combustion quality of burner
flames needs to be determined
visually.
• Improper air to gas ratio.
• Knob is not pushed down
• Plug on cooktop is not
completely inserted in the
electrical outlet.
• Burner slots on the side of the
burner may be clogged.
• Improper burner assembly.
Retainer brackets
(2ea)
• Use the illustrations below to determine if
your burner flames are normal. If burner
flames look like A, call for service.
Normal burner flames should look like B
or C, depending on the type of gas you
use. With LP gas, some yellow tipping on
outer cones is normal.
A–Yellow flames
Call for service
• If cooktop is connected to LP gas, contact
the person who installed your range or
made the conversion.
• To turn from OFF position, push the knob
down and then turn.
• Make sure electrical plug is plugged into a
live, properly grounded outlet.
• Remove the burner heads and caps and
clean them.
Check the electrode area for burned-on
food or grease.
See the Care and Cleaning section.
• Make sure the burner parts are installed
correctly.
See the Care and Cleaning section.
Screw Screw
(2ea) (4ea)
Solutions
B-Yellow tips C-Soft blue flames
on outer cones Normal for natural
Normal for LP gas gas
Nozzles
(7ea)