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18 Solutions to Common Problems
Concern
"E7", "E8", "E9"
is displayed on
control.
"Sb" is displayed
on control.
Sound & Noise
Louder sound
levels whenever
appliance is on.
Louder sound
levels when
compressor
comes on.
Popping or
cracking sound
when compressor
comes on.
Bubbling or
gurgling sound.
Vibrating or
rattling noise.
Water / Moisture / Frost Inside Refrigerator
Moisture forms
on inside
appliance walls
Odor In Appliance
Odors in
appliance.
Door Problems
Door will not
close.
Potential Cause
•
The control has
registered an error code.
•
The control is in
Sabbath Mode.
•
Modern appliances
have increased storage
capacity and more
stable temperatures.
They require heavy-
duty compressors.
•
Appliance operates at
higher pressures during
the start of the ON cycle.
•
Metal parts undergo
expansion and
contraction, as in hot
water pipes
•
Refrigerant (used to
cool appliance) is
circulating throughout
the system.
•
Appliance is not level. It
rocks on the floor when
it is moved slightly.
•
Floor is uneven or weak.
•
Appliance is touching
the wall.
•
Weather is hot
and humid, which
increases internal rate
of frost buildup.
•
Door is slightly open.
•
Door is kept open too
long or is opened too
frequently.
•
Interior needs to be
cleaned.
•
Foods with strong odors
are in the appliance.
•
Appliance is not level. It
rocks on the floor when
it is moved slightly.
•
Floor is uneven or weak.
Common Solution
•
For toll-free telephone support
in the U.S. and Canada:
1-877-4ELECTROLUX (1-877-
435-3287)
•
Pressing the CONTROL LOCK
and TEMP MODE keys to exit
Sabbath Mode.
•
This is normal. When the
surrounding noise level is low,
you might hear the compressor
running while it cools the interior.
•
This is normal. Sound will level
off or disappear as appliance
continues to run.
•
This is normal. Sound will level
off or disappear as appliance
continues to run.
•
This is normal.
•
Level the appliance. Refer to the
LEVELING section.
•
Ensure floor can adequately
support the appliance. Level the
appliance by putting wood or metal
shims under part of the appliance.
•
Re-level appliance or move
appliance slightly. Refer to the
LEVELING section.
•
This is normal.
•
See "DOOR PROBLEMS".
•
Open the door less often.
•
Clean interior with sponge, warm
water, and baking soda. Replace
air filter.
•
Cover the food tightly.
•
This condition can force the cabinet
out of square and misalign the door.
Refer to the "LEVELING" section.
•
Ensure floor can adequately
support appliance. Level the
appliance by putting wood or
metal shims under part of the
appliance.
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