Samsung SM-J710MN User Manual
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Samsung SM-J710MN User Manual

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USER MANUAL
SM-J710MN
SM-J710MN/DS
English (LTN). 11/2018. Rev.1.0
www.samsung.com

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  • Page 1 USER MANUAL SM-J710MN SM-J710MN/DS English (LTN). 11/2018. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    SIM or USIM card Email Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup Multi window Samsung account Memo Transferring data from your previous Calendar device Samsung Health Understanding the screen Voice Recorder Notification panel...
  • Page 3 Table of Contents Settings 130 Google 131 Accessibility 100 Introduction 132 General management 100 Connections 133 Software update 101 Wi-Fi 134 User manual 104 Bluetooth 134 About phone 106 Data saver 106 NFC and payment (NFC-enabled models) Appendix 109 Mobile Hotspot and Tethering 135 Troubleshooting 110 SIM card manager (dual SIM models)

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 5 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information...

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.

  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Front camera Receiver Flash Proximity sensor Touchscreen Power key Home key Recents key Back key Microphone Headset jack Multipurpose jack Loud speaker Flash GPS antenna Rear camera Volume key Back cover NFC antenna (NFC-enabled models) Main antenna...
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 12: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-colored contacts properly aligned with the device’s contacts.
  • Page 13 Basics Replace the back cover. Removing the battery Remove the back cover. Pull out the battery.
  • Page 14 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Do not remove the battery before removing the charger. This may damage the device.

  • Page 16: Sim Or Usim Card

    • U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 USIM card into SIM card slot 2 ( Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Center to remove the memory card.
  • Page 18 Basics Removing the SIM or USIM card Remove the back cover and battery. Pull out the SIM or USIM card. ► Single SIM models: ► Dual SIM models:...
  • Page 19 Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

  • Page 20: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 21 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 22: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 23: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 24 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup.

  • Page 25: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, and more.
  • Page 26 Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.

  • Page 27: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • T his feature may not be supported on some devices or computers.
  • Page 28 Basics On the previous device, tap WIRELESS → SEND. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. Transfer data from your previous device to external storage.
  • Page 29 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 30 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 31 SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • Y ou can check the backup data in your Samsung account by using the BACKUP AND RESTORE option. Select your device and tap Restore data.

  • Page 32: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 33 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 34 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 35 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 36 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen.
  • Page 37 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 38 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 39 Basics Icon Meaning Airplane mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 40 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 41: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 42 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 43: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • W hen the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START.
  • Page 44 Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap • : Enter emoticons. •...
  • Page 45 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.

  • Page 46: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 47 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 48: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 49 Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 50 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call.
  • Page 51 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 52 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact.

  • Page 53: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 54 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate...
  • Page 55 Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 56 Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T he profile sharing feature may not be available depending on the region or service provider.

  • Page 57: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
  • Page 58 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap .

  • Page 59: Internet

    Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 60 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 61: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.

  • Page 62: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 63 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Filter effects Shooting modes Switch between the front and rear cameras.
  • Page 64 Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it.
  • Page 65 Apps and features Using the focus and exposure features You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 66 Apps and features Pro mode Capture photos and videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap PRO. Select options and customize the settings, and then tap to take a photo or tap to record a video.
  • Page 67 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap NIGHT. HDR mode Take photos with rich colors and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Without effect With effect Continuous shot mode...
  • Page 68 Apps and features Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap SPORTS. You must first add this mode to the shooting modes list before you can use it. On the →...
  • Page 69 Apps and features Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. This feature is available only in SELFIE and BEAUTY modes. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 70 Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
  • Page 71 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. REAR CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory.
  • Page 72 Apps and features COMMON • E dit camera modes: View available shooting modes or edit the shooting modes list. • G rid lines: Display viewfinder guides to help composition when selecting subjects. • L ocation tags: Attach a GPS location tag to the photo. •...

  • Page 73: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favorites.
  • Page 74 Apps and features You can create a GIF animation or collage from multiple images. Tap → Create GIF or Create collage, and then select images. Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents.
  • Page 75 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 76 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums.
  • Page 77 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 78: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Tap the Recents key to open the list of recently used apps.
  • Page 79 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Switch locations between app windows. Close the app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 80 Apps and features Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Minimizing the split screen view Press the Home key to minimize the split screen view.
  • Page 81 Apps and features Adding app pairs to the Home screen When you add app pairs to the Home screen, you can launch two apps in the split screen view with a single tap. Tap the bar between the app windows and tap The current app pair will be added on the Home screen.
  • Page 82 Apps and features Pop-up view This feature may not be available depending on the region or service provider. Tap the Recents key to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view.

  • Page 83: Memo

    Apps and features Memo Create memos and organize them by category. Launch the Memo app. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: • C ategory: Create or set a category. •...

  • Page 84: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 85: Samsung Health

    Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
  • Page 86 Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • G OALS: Set your daily fitness goals and view your progress. • P ROGRAMS: Use customizable exercise programs.
  • Page 87 You can set your goals for weight management or a more balanced life. After setting your goals, you can track your progress or view guides on the Samsung Health screen. On the Samsung Health screen, tap SET GOALS. Alternatively, tap → Manage items and select Weight management or Balanced life.
  • Page 88 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 89: Voice Recorder

    Apps and features Voice Recorder Use this app to record or play voice memos. Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 90: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space.
  • Page 91 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.

  • Page 92: Calculator

    Apps and features TIMER Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app.

  • Page 93: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.

  • Page 94: Game Launcher

    Apps and features Scanning radio stations Launch the Radio app. Tap STATIONS → SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access.
  • Page 95 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 96 Apps and features Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features → Games and tap the Game Tools switch to activate it. While playing a game, tap to display the game tools.

  • Page 97: Sharing Content

    Using additional feature • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.

  • Page 98: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider.
  • Page 99 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Hangouts Send messages, images, and emoticons to your friends and have video calls with them.

  • Page 100: Introduction

    Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 101: Wi-Fi

    Settings • A irplane mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in airplane mode.
  • Page 102 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 103 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.

  • Page 104: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 105 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 106: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 107 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 108 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

  • Page 109: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 110: Sim Card Manager (Dual Sim Models)

    Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customize the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
  • Page 111 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 112: Sounds And Vibration

    Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 113: Notifications

    Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customize notification settings for more apps, tap ADVANCED and select an app.

  • Page 114: Screen Saver

    Settings • I con frames: Set whether to display shaded backgrounds to make icons stand out. • S tatus bar: Customize the settings for displaying notifications or indicators on the status bar. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight.

  • Page 115: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • A ccessories: Change the accessory settings. •...

  • Page 116: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 117: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usage. Battery Ultra data saving Storage...
  • Page 118 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
  • Page 119 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
  • Page 120 Settings Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions.

  • Page 121: Apps

    Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen Options Change settings for the locked screen. On the Settings screen, tap Lock screen.

  • Page 122: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...

  • Page 123: Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.

  • Page 124: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 125 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 126 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE.
  • Page 127 Tap Edit apps, tick apps, and then tap Disable or Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 128 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.

  • Page 129: Cloud And Accounts

    • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.

  • Page 130: Backup And Restore

    Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

  • Page 131: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customize the settings to improve accessibility for visually impaired users. • H earing: Customize the settings to improve accessibility for users with hearing impairment.

  • Page 132: General Management

    If the battery remains fully discharged, the time and date is reset. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.

  • Page 133: Software Update

    Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.

  • Page 134: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. •...

  • Page 135: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 136 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 137 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialing. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 138 Appendix The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-colored contacts and try charging the battery again.
  • Page 139 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Center.
  • Page 140 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 141 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 142 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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